# TryMyUI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TryMyUI the right User Testing solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178072/TryMyUI/reviews

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TryMyUI

4 (23)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TryMyUI

Ease of use

3.6

Customer Service

3.6

## Pros and Cons in Reviews

AN

Ahsila N

Creative DeveloperWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months.

“To tell the truth, after we got about 20 or so results with the Team plan, we downgraded to the Personal again to go back to testing visuals since we were happy where we were with our more involved UX flow. But what we really love about TryMyUI is that you can upgrade and downgrade at will with no contracts or penalties.“

January 11, 2021

Brendan M

FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Disorganised scheduling; contemptible customer support; no support to its user community; does not pay its "guarantee".“

January 26, 2022

AL

Alea L

TeacherEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“I like that it gives me a chance to earn some extra money while giving my opinion.“

June 3, 2021

AN

Ahsila N

Creative DeveloperWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months.

“You get a personal success manager at the Team level to help you with usability testing in general (not just how to use the platform, but she actually knew the industry inside and out)“

January 11, 2021

AN

Ahsila N

Creative DeveloperWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months.

“The quantitative features are excellent and exactly what people newer to usability testing need“

January 11, 2021

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cathy T.  
E-commerce Consultant  
Internet  
Used the software for: Less than 6 months

### "Since we can't change everything, at least be a part of one thing."

February 13, 2023

3.0

My experience with TryMyUI has made me have mad respect for this specific niche in UI testing. Everything that we use, on a daily basis, had to undergo rigid testing in some form or another. Being part of the beginning stages gives you appreciation of the overall product.

Pros

The transparency of what needs to be collected and what is expected from Testers along with set timelines and guided support when needed.

Cons

Limited space for Testers. You must be quick and diligent to the requirements set forth and timely in responding to requests if you want to be a part of any Tests on this site.

Review Source

AN

Ahsila N.  
Creative Developer  
Writing and Editing  
Used the software for: Less than 6 months

### "Affordable, robust user testing "

January 11, 2021

5.0

We initially thought we'd only need to test the redesign of our journalism homepage, so we ran the free trial. After seeing and hearing users interacting with our new landing page, we realized we might have had problems that ran deeper than just visual. The new account flow, the subscription, our search function, etc. We upgraded to the Team plan, and the quantitative stuff is where we really started seeing notable improvements to small tweaks. Our time-on task rate dropped significantly (which is what you want) for completing the subscription flow. To tell the truth, after we got about 20 or so results with the Team plan, we downgraded to the Personal again to go back to testing visuals since we were happy where we were with our more involved UX flow. But what we really love about TryMyUI is that you can upgrade and downgrade at will with no contracts or penalties. We did 2 months of the Team plan at $399 per month, and then downgraded to the Personal for $99 per month. We'll upgrade again in a few months to see where we are in benchmarking our sub flow.

Pros

\- The pricing flexibility is great! - If you get on a call with them, they're very polite and able to customize certain aspects of the plans - The quantitative features are excellent and exactly what people newer to usability testing need - User video results were fast and pretty good (we had an unsatisfactory result and got it replace for free) - You get a personal success manager at the Team level to help you with usability testing in general (not just how to use the platform, but she actually knew the industry inside and out)

Cons

\- It looks really dated (but functions very well - Due to its poorer UI, it initially seems a lot harder than it really is

Switched from

[UserZoom GO](https://www.capterra.com/p/212713/UserZoom-GO/)

UserZoom GO did not have any good way to benchmark the quantitative metrics we wanted.

Review Source

AA

Apoorv A.  
Tele councellor  
Airlines/Aviation  
Used the software for: I used a free trial

### "TryMyUI is best "

September 11, 2024

5.0

My overall experience in TryMyUI is awesome

Pros

TryMyUI is a best service provider and it works very quickly and customer service is also too fast

Cons

I have not to say that what I like least in TryMyUI because it is the best

Review Source

Ajesh S.  
Content Creator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "User Testing as a Side Kick "

October 1, 2020

4.0

Pros

It is offering various attempts for the user to improve their qualification- rating which I liked the most. They just don't reject your application and not let you get in. Instead, they rate you and accept you, you are given a chance to try again to improve or just wait for a mail for available tests. It is helpful!

Cons

The qualification test that you submit will usually take more than a week or so but patience is the key, you will surely get a reply. I guess this speed could be improved. Also, there are very few tests available, maybe it's because of the demographics!

Review Source

ST

Simon T.  
Co-Founder and Partner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "TryMyUI review from the perspective of a user who wants to make some extra income"

April 27, 2019

4.0

I have completed a couple of paid tests with this software however the availability of paid tests is really infrequent. Do not expect to be able to make much from using this software. Besides that I found completing the tests on their site, getting paid and receiving feedback to be very fluent.

Pros

Completing tests using their software is really easy. You get a lot of good advice and feedback on your tests.

Cons

You can't update your profile with a different Paypal address to the email address you used to sign up with. If your Paypal uses a different address you'll have to add the email address used to sign up to the software to your Paypal account.

Review Source

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 6-12 months

### "Terrible customer support"

April 6, 2020

2.0

Pretty bad. Started off good, but the lack of any care for customers, feedback is so evident in the responses and lack of.

Pros

The platform itself is ok. The testers get replaced pretty easily and has some interesting features. But customers are being rinsed for cash to bootstrap new features and the customer support is appalling. Good look ever getting through to someone. I closed my account, due to a price hike (that I disagreed with) and I can no longer even access the test data I had paid for that was less than one week old. Disgusting. I would avoid this and use an alternative all day long.

Cons

Pricing and customer support were the worst thing about trymyui. It's a real shame as I feel it has potential.

Review Source

VR

Verified Reviewer  
Receptionist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "No Tests"

December 1, 2018

3.0

My experience is not great with this software. I have yet to hear back from customer support about my lack of testing opportunities. I joined many months ago and have yet to receive any tests available for me. I am on the fence whether I should give up on this software or not...

Pros

I like most that this software is free. That is all it has going for it.

Cons

I joined this software many months ago and have yet to receive any tests available for me.

Review Source

VR

Verified Reviewer  
BDM - BUSINESS DEVELOPMENT MANAGER  
Computer Software  
Used the software for: Less than 6 months

### "TryMyUI: an opportunity to make extra income ."

March 24, 2020

3.0

Well, I didn't have a good experience. I have completed many testes however the availability of them is really infrequent.

Pros

There are many tests, they pay correctly, and i's very easy to use.

Cons

There are many paid tests, but most of them are not available.

Review Source

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Appalling Service"

January 26, 2022

1.0

Basement level user testing service that cannot schedule effectively. Does not fulfil its commitments and without a doubt the clunkiest testing service on the market.

Pros

Nothing... very clunky to use. Software difficult to use effectively.

Cons

Disorganised scheduling; contemptible customer support; no support to its user community; does not pay its "guarantee". Do not touch this company.

Review Source

VR

Verified Reviewer  
Sr. Analyst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Not the best for usability testing"

April 3, 2020

3.0

TryMyUI needs to grow more plus it would be really helpful to get some text/speech analytics feature

Pros

I tried TryMyUI for a short stint, it did the basic job of getting user usability feedback and cheaper compares to other similar softwares

Cons

TryMyUI doesn't seem to have a lot of users thus making it very limited to get feedbacks, There have been instances where a test didn't meet the demographic requirement because of very small user base

Review Source

Orlando Y.  
cajero  
Gambling & Casinos  
Used the software for: I used a free trial

### "La mejor aplicación"

August 13, 2025

5.0

debe ser buena ya que tiene buenas reseñas las e visto en internet y porque al parecer es útil para vida diaria

Pros

es una app que ayuda al joven a ganar dinero ya que ahora muchos buscan maneras de ganar un dinero extra en internet

Cons

tu complejidad de entender la app el encontrar lo que busco lo difícil de acceder a servicios ya que son de paga

Switched from

[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

por lo buena que es la aplicación y mejor en servicios

Review Source

Idrice M.  
maintenancier  
Computer Networking  
Used the software for: I used a free trial

### "MA VISION POUR TOUS"

March 2, 2025

5.0

Le TryMyUI est une plate forme forme fiable et efficace pour tester les interfaces utilisateurs, elle .Elle offre une expérience utilisateurs réelle et détaillée

Pros

comme avantages nous avons ,la réalisation des tests par les utilisateurs reels,la plate forme est facile a utiliser

Cons

comme inconvénients ,les tests peuvent êtres couteux surtout pour les petites entreprises ,la plate forme ne permet pas de tester des interfaces

Review Source

MS

Matheus S.  
Ajudante  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Avaliação perfeita "

March 9, 2025

5.0

Experiência magnífica eu estou me sentindo bem melhor depois que comecei a me envolver

Pros

A satisfação eles são perfeitos o atendimento e fantástico

Cons

Não tem como não gostar dessa empresa sensacional

Review Source

NVJV

Nirina Vincent Joseph V.  
Modérateur ⁷  
Animation  
Used the software for: I used a free trial

### "Intermédiaire "

August 27, 2024

4.0

Grâce à trymyui j'ai obtenu un plateforme plus efficace

Pros

Elle ma aidée a bien choisir les bons logiciels a utilisé

Cons

C'est un bon site mais elle est un peu lente

Review Source

AS

Akshat S.  
sales  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "very best platform "

August 16, 2024

5.0

my experience at trymyui is very best . i fell it's genuine platform.

Pros

it is a est platform for students and it's provide best velue . like learning and earning also

Cons

trymyui is very best , and i recomend all off u to use this .

Review Source

RS

Rabindranath S.  
Usability and Functional Tester/ Consultant  
Information Services  
Used the software for: I used a free trial

### "Tester "

November 10, 2020

4.0

It's a good company to earn money but their customer service can be bi-polar at times. I have received both good and bad feedback for the same quality of service that I have given to third companies. I think it depends on who is working at TryMyUI either during the day or night and who is probably more strict than not. You can give the best feedback at times, but they will nit pick at small things at times and will make your score less than what you could receive, but most of the time I will get paid anyway based on the customers rating/feedback. I do not pay attention to TryMyUI's feedback critical feedback at times.

Pros

From my experience, the software works really well on PC. I have not had too many issues. The app on the phone works really well. The user interface is easy to work with, and the usability of the website is easy to navigate.

Cons

I had only a couple issues with the app on the iphone where it froze and was not able to report it. I wish they had a reporting system where I could give a small bug report about the issues and at least receive some compensation for it. The software did not work well on my Mac, and I believe it maybe the software may not work good with Mac versus PC. It works good on my PC, but if you play the playback test of the microphone while trying to start a test, there will be a buzzing sound on their end and they will doc you for it.

Review Source

rT

rachid T.  
RIB Art  
Arts and Crafts  
Used the software for: 1-2 years

### "Try MyUi good for surveys"

February 16, 2023

4.0

it was a good experiene

Pros

i did like that you can easily do surveys on this software

Cons

i did like least that the surveys take too much to appear on the software

Review Source

ML

Matthew L.  
Creative director  
Design  
Used the software for: 1-2 years

### "Left feeling utterly ripped off"

April 16, 2020

4.0

Great until you don’t meet their demands to pay more money, then they cut you off and leave you with no access to all of the past tests that you paid good money for.

Pros

Trymyui has a comprehensive feature set. Most of the time we got good data and on the most part testers were good too

Cons

We were long term customers to trymyui on a rather costly monthly plan. Earlier this year trymyui reached out to say they were increasing the costs. At this point the cost was prohibitive so we opted not to renew. Without warning, once our final month of subscription came to an end, our account was suspended and almost two years of videos gone. Despite numerous emails and messages, no one has been back in touch to help. Very bitter taste left in my mouth.

Alternatives considered

[Userbrain](https://www.capterra.com/p/141082/Userbrain/)[UserTesting](https://www.capterra.com/p/173755/UserTesting/)

Reason for choosing TryMyUI

Feature set

Review Source

ML

Maya L.  
Leasing Agent  
Real Estate  
Used the software for: 6-12 months

### "It's great to be a TryMyUI tester"

April 11, 2019

5.0

Pros

I am signed up to be a tester for TryMyUI. It does take some work to get qualify to be a tester, but it is worth it. I've done a few tests and all of my reviews have been accepted and I was paid through paypal promptly. Even when I had difficulty completing the test, I still received payment.

Cons

There are a lot of invitations for websites to review, but most of them are picked up by other testers before I can get to them.

Review Source

RM

Refioe M.  
Freelancer  
Writing and Editing  
Used the software for: 6-12 months

### "Trymata Review"

December 1, 2023

5.0

Pros

It's a fairly easy platform to utilizer, and I have even recommended it to my mates.

Cons

At the moment, I have no complaints about it.

Review Source

MB

Mauricio B.  
owner  
Media Production  
Used the software for: Less than 6 months

### "Great for extra cash"

February 23, 2023

5.0

Pros

What I like most about using TryMyUI is I can do a review fairly quickly. It doesn't take a whole bunch of time.

Cons

What I dislike about using TryMyUI is the payout of only $10 and you have to qualify for the review and they can be very picky with who qualifies.

Review Source

AL

Alea L.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "I am rating this as a reviewer..."

June 3, 2021

4.0

I don’t get as many tests as I do with another testing site that I use, but I will continue to take screeners and take tests when I can.

Pros

I like that it gives me a chance to earn some extra money while giving my opinion.

Cons

The feedback from the company after I give a review is very critical. They need to provide more specific directions as to what they are looking for in the directions.

Review Source

JS

JARED S.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "UI's process for qualifying work is confusing"

August 3, 2019

3.0

Pros

The software/user system is confusing to use so not really much.

Cons

I couldn't pass/qualify for any work. This system needs to be updated to give a second chance for qualifying tests in order to be able to land jobs. If I can't figure it out, most people can't and I'm a college graduate.

Review Source

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