BuyersRoad

SocialSurvey


5 / 5
1 review

Who Uses This Software?

Web-based reputation management & employee engagement solution that helps drive employee behavior, improve customer experience, monitor social media activities, and manage compliance.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact SocialSurvey for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • BuyersRoad
  • www.socialsurvey.com
  • United States

About SocialSurvey

Solutions that drive employee behavior, improve customer experience, online reputation and revenues.


145308

SocialSurvey Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

SocialSurvey Reviews Recently Reviewed!


Capterra loader

Social Survey Has Elevated My Business!

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Social Survey makes the process of securing customer surveys quick and seamless. Their API allowed me to connect the platform to my CRM. Social Survey has an incredible and supportive team of people always willing to help.

Cons: There aren't any cons that come to mind. I do believe they can improve their dashboard.

Overall: Social Survey is an excellent company and a phenomenal product. In just a few months, their software has allowed me to collect nearly 60 customer surveys on many of my staff members. Highly recommended!