# Lobby PMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lobby PMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/178152/Lobbypms/alternatives --- # Lobby PMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Lobby PMS ## What is Lobby PMS? LobbyPMS is the ideal software for all types of accommodations: Hotels, hostels, apartments, glamping, cabins, and B&B. With us, you have an easy-to-use online platform that helps you to increase direct bookings and simplifies the administration of your property. Simplify daily operations with a digital calendar to manage all reservations, print invoices, sell products, control inventories, synchronize your sales channels, and increase your direct bookings with your own booking engine. ## What is Lobby PMS used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lobby PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lobbypms.com&name=Lobby PMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lobby PMS 4.8 (12) VS. [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $30 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (12) Ease Of Use 4.2 (334) Value For Money 5.0 (12) Value For Money 4.1 (318) Customer Service 4.7 (12) Customer Service 4.0 (327) ## Lobby PMS alternatives [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Octorate](https://www.capterra.com/p/168722/Octorate/) [4.0 (33)](https://www.capterra.com/p/168722/Octorate/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168722/Octorate/) [RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/) [4.2 (72)](https://www.capterra.com/p/153249/RoomRaccoon/reviews/) Starting price $188.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153249/RoomRaccoon/) Highest Rated [Octopus24](https://www.capterra.com/p/183680/Octopus24/) [5.0 (2)](https://www.capterra.com/p/183680/Octopus24/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183680/Octopus24/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reporting/Analytics 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Booking Notes 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Built-in Accounting 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools CRM 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Group Reservations 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important The ability to reserve times in groups. Lobby PMS 99 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Track all opportunities for potential sales and convert them into recurring revenue Manage and track customer orders for goods, investments, or any other purchases Manage channel partners through a portal where they can access all product information Web-based portal that helps distributors, partners and other service providers access marketing and sales content Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Establish limitations based on certain conditions Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria One location Manage operations/processes associated with spas and other hotel activities Create, save, and re-purpose templates for emails, forms, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (12) 4.7 Based on 12 reviews ## Pricing Value for money 5.0 (12) Free Trial Basic $30.00 Other,Per Month Value for money 5.0 (12) 5.0 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CF Carolina F. Administradora Hospitality ### "Software amigable fácil de manejar" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 29, 2021 La experiencia ha sido buena, el programa se va actualizando a medida de la necesidades de sus clientes . Pros Lo fácil de manejar y que lo puedo utilizar en cualquier parte y en el celular . Cons No se puede borrar un pago, cuando se ha generado factura ,o si el cliente paga mas de los que cuesta el producto no deja ingresar el pago . Reasons for choosing Lobby PMS Por que era una iniciativa colombiana , me ayudo a optimizar tiempo, me puedo conectar en cualquier lugar con el sistema . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OV Oscar V. Administrador Hospitality ### "El mejor software para un hostal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2021 A sido una experiencia muy grata y beneficiosa Pros Me encanta lo fácil que es de usar es muy práctico Cons Como Channel manager aún le falta bastante Switched from [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Costos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ David J. Administrador Engargado Hospitality ### "Experiencia " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 23, 2021 El control de ingreso y salida de huéspedes para nuestro establecimiento cumple su función bien. Pros El producto es amigable, practico y sencillo de utilizar. Cons El software es muy lento en las distintas actividades que se usan en el momento de cargar la información. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LZ leandro z. gerente Hospitality ### "facilidad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2021 muy buena, facilito mucho la vida aca en el hotel Pros la función mas importante para nosotros es que estas en linea, online. Cons as veces tenemos problemas que no so arreglar nunca, y hay que aprender a trabajar con ellos en vez de arreglar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Patricia B. Gerente Hospitality ### "Excelente herramienta de trabajo : LobbyPms " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2021 Pros Me gusta de LobbyPms que es una herramienta de fácil manejo y tiene unas excelentes funcionalidades que son indispensables para el buen manejo de mi negocio . Cons La funcionalidad que tiene para mover reservas a fecha futura no es tan intuitiva y fácil de entender Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nicolas M. director de experiencia Hospitality ### "Todo en un solo lugar" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2021 Hemos tenido una muy buena experiencia con la plataforma, una vez la entiendes es facíl realizar tareas, se dificulta un poco enseñarle y explicarle a una nueva persona a manejarla y a realizar tareas puntuales del día a día. Pros Tener un el servicio POS y poder manejar las reservas en la plataforma, hace que la operación del día a día sea mas sencilla Cons Siendo el menú bastante claro en sus opciones, hay muchas otra dentro de los submenu que no son tan claros y dificulta completar ciertas tareas o buscar cierta información, adicionalmente seria fantástico poder discriminar los adultos, de los niños en las reservas y que no te obligue a manejar una tarifa especial para los niños y puedas seleccionarlas tarifas dependiendo de la edad de los niños. Adicionalmente poder trasladar cargos de alojamiento a otras habitaciones y que estas se carguen a los cargos de alojamiento de la nueva habitación y no a los extras y consumos. También poder hacer varias reservas a nombre de una sola persona en la versión móvil. Tenemos un aliado especial, Glamper y nos gustaría tener la integración con su plataforma. entendemos el trabajo de desarrollar estos procesos pero estaría muy bien validar si hay mas establecimientos como el nuestro Glamping usando lobby que quieran la integración y así evaluar su viabilidad. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) [HotelRunner](https://www.capterra.com/p/158882/HotelRunner/) Reasons for choosing Lobby PMS Tiempo de respuesta en la cotización, la rapidez en programar una reunion para conocer la plataforma ,precios y en que producto Colombiano. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR David R. Gerente Hospitality ### "Excelente solución para hoteles" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2021 Es excelente y la he recomendado mucho Pros Facilidad para desarrollar las actividades que día a día tenemos que hacer en hotelería Cons Sería bueno implementar una app más eficiente. Alternatives considered [Octorate](https://www.capterra.com/p/168722/Octorate/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2021 ¡Hola David! ¡Muchas gracias por tus comentarios! Seguiremos trabajando fuertemente para que puedas seguir contando con nosotros como aliados y por supuesto, que nos puedas seguir recomendando con colegas. Por supuesto, tendremos en cuenta los puntos de mejora que mencionaste como la eficiencia de la app. ¡Buen dia! Equipo de LobbyPMS FB fabio B. administrador Leisure, Travel & Tourism ### "Buen programa" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2021 Podemos gestionar todo con un único programa, ventaja muy importante para evitar errores sobretodo cuando son más personas que usan el programa. Recomiendo el programa también para el customer service, bastante rápido y preciso. Pros Lo que más me gustó (y que me hizo comprar el paquete) es la posibilidad de poder administrar todas mis reservas directamente desde un único programa. Programa hecho en manera sencilla para todos. Aún tengo que disfrutar de todas las funciones del programa. Cons Cubre todas las necesidades de un hostal como el mío. Me gustaría solo que la conexión con airbnb fuera mejor. No me gusta mucho como es hecho el "punto de venta". Reasons for choosing Lobby PMS Ya estaba usando Lobby PMS, entonces la posibilidad de tener un programa mas completo y de quitar el otro que estaba usando (con lo que no me encontraba bien) fueron componentes llaves por tomar esta decisión. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2021 ¡Hola Fabio! ¡Muchas gracias por tus comentarios! Que bueno saber que en este momento aquí en LobbyPMS podemos ser un gran aliado para ti y tu equipo. Tomaremos en cuenta todos los comentarios de mejora. Precisamente, ¡En este momento acabamos de terminar nuestra integración con Airbnb! Así que desde ahora podrás disfrutar de una mejor forma la conexión con esta OTA a través de nuestro sistema. ¡Buen dia! Equipo de LobbyPMS ER Edgar R. Administrador Leisure, Travel & Tourism ### "Excelente producto. Gran apoyo a la gestión administrativa del hotel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 23, 2021 Muy fácil de manejar y adaptador al apoyo de administración del hotel Pros Todas sus funciones y la facilidad para acoplar a cualquier tipo de hotel Cons No nada el software tiene todo lo necesario Reasons for choosing Lobby PMS Por su versatilidad y de muy fácil manejo y por precio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2021 ¡Hola Edgar! ¡Muchas gracias por tus comentarios! Continuaremos trabajando fuertemente para apoyar el crecimiento de tu negocio y por supuesto, no olvidaremos el mejoramiento contínuo de nuestro software para beneficio de todos. HL Hernan L. Manager Hospitality ### "the best i have ever had, friendly and very cheap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 Excellent, we have grown, improved processes, streamlined sales. complete solution in one program Pros ease of use, price, connectivity and fast support, it is in the cloud and can be consulted from a pc or mobile, very stable Cons It has allowed us to provide a solution to all hotel needs and its administration, keeping the reservations and their control up to date. They are in constant development and listen to the contributions for future changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2021 ¡Gracias Hernán por tus comentarios! Seguiremos trabajando fuertemente para mantener nuestro nivel de satiscacción y ayuda con cada uno de nuestros usuarios.¡Esperamos seguir haciendo parte de tu equipo de apoyo por muchos años más! [View all Reviews](https://www.capterra.com/p/178152/Lobbypms/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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