# TOPS Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TOPS Pro the right Packaging solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178165/TOPS-Pro/reviews --- TOPS Pro 4 (9) [View alternatives](https://www.capterra.com/p/178165/TOPS-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of TOPS Pro Ease of use 3.8 Customer Service 3.3 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SF Sanford F. Chief Packaging Officer Packaging and Containers Used the software for: 2+ years ### "Probably the Best App for Palletization" January 2, 2020 5.0 Palletization software is expensive and there's really only two choices: Cape and Tops. I have always preferred using TOPS and think it is better all around and easier to use. Pros I like the appearance much better then CAPE software. I've been using both of these apps for about 30 years and I have always enjoyed TOPS over CAPE. I think that the look and printouts are much better. Cons It's a bit clunky and you really need to massage your numbers to make sure you're getting real world results. Reason for choosing TOPS Pro I chose TOPS over CAPE because of the look and feel and ease of use. There is also a free palletization option from Packaging Calculator on the website of the same name (packagingcalculator.com ). It's good although it doesn't generate as many pallet options or have many features. But it's good in a pinch. Review Source AY Angela Y. Portfolio Manager Real Estate Used the software for: 2+ years ### "Better than Quickbooks..." May 26, 2022 4.0 Tops Pro has been a good transition program for our growing company. We are actually transitioning to TopsOne in the next 30 days, as Tops provides very valuable products for our industry. Pros Our management firm previously used Quickbooks for handling the accounting for our associations. The transition to TopsPro (while a bit painful at first) definitely provided us with a much more comprehensive system to manage not only financials, but allowed us the ability to consolidate many different aspects of association management in one place. Cons Our management firm utilized a server for our data, as opposed to cloud based storage, and that proved to be not very reliable, constantly being knocked off of the system... Reason for choosing TOPS Pro Pricing and options were more attractive. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Company growth required us to explore more efficient and productive products specific to our industry Review Source Sarah M. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "TOPS Review" October 14, 2020 2.0 Over the years it became harder and harder to get customer assistance; however, when I did get a live body they were always very knowledgeable on the product, polite, and helpful. Pros What they call Flex data, this enables you to add information and run reports on that information for your properties. Work order entry, emailing unit owners that you received the work orders and reports. Best was the ability to calculate the new maintenance fees, then run 750 invoices in less than 30 minutes, and download an ACH report. Cons Too complicated for my staff to understand the accounting features that we had to stop using it. Then when they discontinued the partnership with the website and it became too difficult to upload unit owner accounts receivable into the web. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Hoping to combine three different software progams to just one. Review Source RM Richard M. Director of Professional & Organizational Development Management Consulting Used the software for: Less than 6 months ### "It has been updated (to TOPSOne) --- go with TOPSOne!" May 26, 2022 4.0 My firm purchased a management firm which had TOPS Pro in place. It was quick to get to know as we had used it 13-14 years ago before putting our current software (VMS/Village Management Software) in place. The functionality and layout of TOPS Pro was nearly identical to the TOPS software we used 13-14 years ago. Thus far, it has been a stable platform for managing 35 accounts/associations. The Support intervention we needed to establish remote access, install it on other PCs, and expand its capacity (as it had been capped at 32 accounts/associations) was a very slow and daunting process as Support is usually not available when you call or email. They get back to you at a later time or day which may or may not work within your schedule to work with them. Once their focus is on your issue and they are speaking to you directly, "fixes" are relatively easy to reach. I believe this software is best suited for single-location operations with no need to mobile access by employees or a very robust portal for owners/Boards to access their information. Pros It is an intuitive software once you become accustomed to its commands (ESC key closes many windows) and used to selecting only one account/association to review at a time. Otherwise, it is a workhorse of software. Cons It is not web-based (though the newer TOPSOne is). Not being web-based, you are stuck accessing it only on the PCs on which it is installed. It doesn't allow you to quickly bounce between accounts/associations. You have to select one, work within it, select another, etc. Reason for choosing TOPS Pro It was a local Florida-based firm like the original management firm also was. Review Source JP Jennifer P. VP of Logistics Consumer Electronics Used the software for: 2+ years ### "Expensive but worth it" November 27, 2018 5.0 We use this to build loads/pallets/cases Pros Very thorough, great visuals, a lot of options to customize Cons It is very expensive, but it's the only software like it out there Review Source AB Ashle B. Assistant Association Manager Management Consulting Used the software for: 2+ years ### "TOPS Review" June 2, 2022 1.0 Pros everything was contained in one spot for us. Cons was so hard to manage through and was super slow Review Source Response from TOPS Engineering June 6, 2022 Hello Ashle, you are posting this review for the wrong "TOPS Software". We are topseng.com and not topssoft.com. Our software is for packaging and supply chain optimization and not property management. LW Linda W. Accounts Receivable Accountant Accounting Used the software for: 6-12 months ### "TOPS " March 18, 2021 5.0 I have been using this software for over 23 years. Pros I have been using this software when it was a DOS based Program. The company did a great job of bringing it into the windows world with ease. I like the software because of it's pretty simple to use. Cons One issue I have with the software is that once you enter a date you own it. Not much room for entry errors so you need to proceed with caution when posting. Review Source KM Kimberly M. Association manager Real Estate Used the software for: 1-2 years ### "Tops pro" May 2, 2021 5.0 Excellent Pros This version of tops has much better platforms than tops one Cons That it is no longer offered abs the upgrade was not as good Review Source MM Mark M. Principal Engineer World Wide Packaging Engineering Food & Beverages Used the software for: 2+ years ### "Tops Pro review" January 7, 2020 5.0 Very positive experience overall. A valuable tool for our profession. Pros The program is very versatile and allows modeling of cube out for a wide variety of primary, secondary and tertiary packaging. Cons It takes some time and repetition to learn the menus. But not that difficult. Review Source Similar Products Featured