WiseTech Global

BorderWise


2.5 / 5
2 reviews

Who Uses This Software?

Customs Brokers, Companies that need to comply deeply with international trade legislation. High Volume forwarders that require fast answers to recognising parts to HS codes.


Average Ratings

2 Reviews

  • 2.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    Dependent on the edition choice and whether you are a CargoWise One user.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WiseTech Global
  • www.cargowise.com
  • Founded 1994
  • Australia

About BorderWise

BorderWise is an international trade compliance tool in both web and desktop versions. The search tools quickly finds valid tariff info, with important hyperlinked legislation.


BorderWise Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

BorderWise Reviews Recently Reviewed!


Capterra loader

No Where As Good as What EDI Tariff Was

Dec 23, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: I don't. It replaced a perfectly functional EDI Tariff. It has half the functions EDI Tariff has. A massive fail by the Techs at Cargowise.

Cons: Everything. A big step back from EDI Tariff. This is Inbound, all dressed-up. Don't bother emailing Support for help. They just send a generic don't want to know about it email. And, then close off the issue.

Overall: Where do I start. System updates on the hour, logs you out half way through searching. Not at all easy to navigate. Pages are always fully expanded. Very hard to read some Tariffs. Transport buttons are terrible. Where's the simple back button when searching. I'm sick of having to start all over again again when classifying products?? A lack of search bars. EDI Tariff had three. This defunct version only has 1!???

It's not efficient at all. EDI Tariff was 10/10 for usability. Borderwise is a massive fail, and step-back from EDI Tariff. I am at the point where I'm just using an online .pdf version. It's faster...much faster.

As soon as something else comes along, the better. Honestly, just bring back EDI Tariff!!

Vendor Response

by WiseTech Global on February 11, 2019

Hi David

Thanks for taking my emails. We will target the support stuff directed to Borderwise to separate from CW1. Im sure we will be on target for good customer service.

Rest of your points, some are valid, but its a different team, and they will respond.
Cheers.

Does everything I need it to do

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is able to find HS codes fast and accurate, and if I need the valid legislation its a click away.

Cons: It took a little while to register. The navigation needs a little touch up.

Vendor Response

by WiseTech Global on February 11, 2019

Thanks Greg, we have now updated the registration process, should be easier and faster..