# Proteus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Proteus Software - reviews, pricing plans, popular comparisons to other Call Recording products and more. Source: https://www.capterra.com/p/178197/Call-Accounting-Software/alternatives --- # Proteus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Proteus ## What is Proteus? For Telecom Providers Only: Enghouse call accounting software helps businesses manage, transition and optimize their communications systems through detailed monitoring and reporting of system and trunk usage, cost analysis and other business KPIs. It can help plan technology migrations from TDM to IP, or PBX to unified communications, and monitor for fraudulent or non-compliant activity. Proteus also logs trader voice platforms, extending the benefits of call accounting on to the trading floor. ## What is Proteus used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$1500 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Proteus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://enghousenetworks.com/&name=Proteus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Proteus 4.3 (3) VS. [### WelcomeTrack](https://www.capterra.com/p/241542/WelcomeTrack/) [4.0 (1)](https://www.capterra.com/p/241542/WelcomeTrack/#reviews) Starting Price CA$1500 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 3.0 (1) Value For Money 4.5 (2) Value For Money 5.0 (1) Customer Service 4.0 (2) Customer Service 5.0 (1) ## Proteus alternatives [SMS Reviews](https://www.capterra.com/p/184068/Outreach/) [4.7 (15)](https://www.capterra.com/p/184068/Outreach/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184068/Outreach/) [Telephone Management Software](https://www.capterra.com/p/19710/Telephone-Management-Software/) [3.5 (2)](https://www.capterra.com/p/19710/Telephone-Management-Software/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19710/Telephone-Management-Software/) [Superfone](https://www.capterra.com/p/211678/Superfone/) [1.0 (1)](https://www.capterra.com/p/211678/Superfone/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211678/Superfone/) Highest Rated [Uptok](https://www.capterra.com/p/231919/Uptok/) [5.0 (1)](https://www.capterra.com/p/231919/Uptok/#reviews) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231919/Uptok/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. By-Extension Reporting Report incoming and outgoing calls for specific extensions Call Duration Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Cost Analysis Analyze and calculate business costs Inbound Reporting Track and monitor incoming call statistics Proteus 9 features Report incoming and outgoing calls for specific extensions Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Listen to live phone conversations for the purpose of training and assessing agent performance Identify the number and contact information of a caller before answering the phone Analyze and calculate business costs Track and monitor incoming call statistics Track and monitor outgoing call statistics Manage calls that were missed or not attended Track calls answered by employees Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic CA$1,500 Per User,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CJ Cesar Josue A. University Intern Mechanical or Industrial Engineering ### "All the business management tools you need in Proteus Enghouse." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 20, 2023 Proteus Enghouse is a highly functional and customizable enterprise management system that offers a wide range of tools to help businesses manage their business processes. Although it can be expensive and there is a learning curve, the system is user-friendly and has an intuitive interface. If you are looking for a complete and customizable enterprise management system, Proteus Enghouse is definitely an option to consider. Pros Proteus Enghouse provides businesses with a broad spectrum of modules and tools that cater to managing their business processes, such as inventory management, accounting, human resources management, project management, and customer management, among other functionalities. The system is highly customizable, which means that businesses can adapt it to their specific business needs. They can also add new modules and features as their business grows and changes. It also has the ability to be integrated with various systems and applications, which leads to improved efficiency in the company's operations. Proteus Enghouse has the ability to be integrated with various systems and applications, which leads to improved efficiency in the company's operations. Cons Although it is easy to use, there may be a learning curve for those who are not familiar with the system. The cost of the system may be prohibitive for small businesses and startups as it is determined by the number of modules and users required. Some users have reported issues with technical support, although this is not a widespread problem. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Juan Sebastian G. Estudiante de Ingeniería Computer Software ### "Agradable experiencia" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 27, 2021 Solamente estuve probando la demo durante una prueba de estudio para práctica de organización. Es un muy buen recurso a la hora de hacer análisis de la información. Pros Es interesante la versatilidad para lo que puede ser utilizado dentro de una empresa. Me gustaron los detalles que incluían dentro de la versión demo porque dan una buena vista de lo que puede ofrecer el software como que este vinculado con Microsoft Teams. Cons Hace falta una mejor experiencia en la interfaz de usuario para asimilar los recursos que ofrece puesto que puedo ser confuso durante una primer uso. También es de recomendar una mejor documentación para evitar cometer errores. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User project manager Public Policy ### "email marketing made easy now" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2019 Pros this is the bigest online software and expert accredited for freelancers.this software accounting aystem is a simple and powerful online solution designed for big business owners.  Cons i used it soo much but until i have nothing any problem about it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)