Capterra Logo
Helping businesses choose better software since 1999
Virima

Virima

4.6 (15)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

What is Virima?

You cannot effectively manage your IT assets until you know everything about them and the relationships that connect them to each other, your users, and your services. Virima IT Asset Management (ITAM) incorporates Virima Discovery, and is designed to deliver and maintain complete knowledge about your assets, their configurations, and their interconnections. Virima delivers the visibility and control you need for successful management of your entire IT environment.

Virima Discovery Architecture
CMDB Dashboard
ViVID Enterprise Service Map
ViVID Relationship Map
CMDB Items

Software like Virima

Based on other buyer's searches, these are the products that could be a good fit for you.

HaloITSM

by Halo Service Solutions

4.7 (36)
Starting Price:£45/month

by Atlassian

4.4 (14783)
Starting Price:$7.16/month

by Freshworks

4.8 (60)
Starting Price:$20/year

by SysAid Technologies

4.5 (468)
Starting Price:$79/month

by BOSS Solutions

4.6 (119)
Starting Price:$19/month

How much is Virima?

Starting From:
$10000 Per Year
Pricing Model: Flat Rate
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Discovery is priced per OS/network device. ITAM/ITSM is licensed per seat.

Virima Features

What solutions does Virima provide?

Alternatives to Virima

Virima
Virima

Starting from:
$10000/Per Year
Pricing Model:
Flat Rate

Overall Rating:

Ease of Use
4.3
Customer Service
4.9
Features
4.5
Value for Money
4.9
JIRA Service Management

Starting from:
$17.65/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.2
Customer Service
4.3
Features
4.5
Value for Money
4.3
Freshservice

Starting from:
$29/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.4
Alloy Navigator

Starting from:
$19/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.2
Customer Service
4.6
Features
4.5
Value for Money
4.5

Virima Reviews

Showing 5 of 15 reviews
Overall
4.6
Ease of Use
4.3
Customer Service
4.9

Pros

  • Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients.

  • It has been a great product, and they have been a great organization to work with.

  • Great product; feature rich. Team seems responsive and looking to help us be successful.

  • Virima is a very comprehensive ITAM/ITSM tools for organizations that follow the ITIL methodology. It is a feature rich offering with very responsive support.

Cons

  • Frankly, buying Virima felt risky. Their presence is not huge.

  • Say you forgot to do a scan. You can login on your phone and fire off that scan.

  • No being able to monitor legacy intermec scanners. This is due to intermec produce not allowing.

  • The reports we are seeing and the information we are able to glean will make the product pay for itself.

Most Helpful Reviews for Virima

Franco P.
Principal Data Scientist
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 10, 2019

"Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool"

Pros: I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive.

Cons: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan.

Alternatives Considered: Device42 and Hardware Asset Management
Taylor L.
CISO
Hospital & Health Care, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 7, 2019

"Virima User"

Overall: Very positive.

Pros: Great product; feature rich. Team seems responsive and looking to help us be successful.

Cons: No cons. Feature requests are inevitable, and I have a few. Team seems responsive and open to them; would like some more visibility into the product management space so we can see where things fall.

Alternatives Considered: Hardware Asset Management
Robert R.
Director of IT Operations
Telecommunications, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 28, 2022

"Virima is an excellent value in the ITSM space"

Overall: Our business relationship with Virima is second to none. When we had to meet a crazy launch deadline, the implementation team committed to 30+ days of 12-16 hour a day, 7 days a week work with us. When we were up at 4AM for the second day of our launch window, they were right there with us. They have been one of the few vendors where it really does feel like we're in a partnership.

Pros: We were first attracted to the product for the robust CMDB and discovery toolset. However, once we implemented the product, the part we liked most was the business rules engine. It is flexible, powerful, and rarely have we found a use case that it could not handle. We were even able to sustain the loss of two headcount from our front line in a reduction of force by building ticket routing AI with the business rules engine.

Cons: The forms aren't WYSIWYG, so there is sometimes a bit of shuffling required to get items where you want them on the page. The system is built with a self-contained design philosophy, so generating emails or alerts to your company email is possible, but not default.

Reasons for Switching to Virima: Cost and the more robust discovery and CMDB tools.
Verified Reviewer
IT Technical consultant
Maritime, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 8, 2022

"A CMDB for the rest of us"

Overall: We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want to blow our budget on a single product. We conducted significant research before selecting Virima as our CMDB provider. We consulted with Gartner, with end users and had presentations/demos from 1/2 dozen players in the field. Frankly, buying Virima felt risky. Their presence is not huge. Their prices are very reasonable. Their product seemed straightforward. What was the catch? None. I am moving on to a brand new company needing a greenfield infrastructure build. My choice for their CMDB is simple - Virima.

Pros: Ease of deployment. Virima got us up and running in no time. Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques. Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive.

Cons: None come to mind - seriously. As noted - the application's learning curve was easy.

Reasons for Choosing Virima: Price - feature set - ease of use for non-CMDB experts.
Verified Reviewer
Change Manager
Financial Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 29, 2018

"Virima is a great ITAM system"

Overall: Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management.

Pros: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints.

Cons: The scans can be very slow and can vary in length.

Vendor Response

By Virima Technologies, Inc. on November 14, 2018
Thanks for the great review. The discovery scans are carefully designed not to impact network or device performance. The scan periods will vary depending on how much and how deep you choose to scan at one time. Performing deeps scans on hundreds of servers and the underlying network infrastructure might take some time but that enables the awesome Business Service Maps you like.