# Aloha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aloha the right Integration solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178235/Aloha/reviews --- Aloha 4.6 (13) [View alternatives](https://www.capterra.com/p/178235/Aloha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Aloha Ease of use 4.6 Customer Service 4.3 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zack W. Owner E-Learning Used the software for: 1-2 years ### "A mobile wallet browser extension in one" July 4, 2023 5.0 Aces all around. Full 100 points Pros Overall great connection and connects just like desktop browsers Cons Nothing, it is the most precious useful valuable Switched from [Brave](https://www.capterra.com/p/229030/Brave/) Both good with brave too security savvy. Review Source Chelsea H. Server Hospitality Used the software for: 2+ years ### "The Goliath that is Aloha!" December 14, 2019 5.0 Aloha is number one for a reason. They are one of the most reliable POS systems out there. Perfect for complex/large restaurants. Plenty of options and resources when issues arise. I would choose Aloha over and over again for big businesses! Pros I loved using Aloha! It's very reliable and trusted. Not too many glitches that I've witnessed. It's also great for large format restaurants. The customer support is 24hrs, which is really beneficial when something goes wrong at 1am! It's also very user friendly. I never really had any issues. Cons As far as cons goes, there honestly aren't really any for me. If I had to choose one, it would be how much equipment there is/how bulky it is. Review Source MB Morgan B. General Manager Food & Beverages Used the software for: 6-12 months ### "Aloha Falls Short" January 21, 2021 3.0 When looking for a new POS System for my restaurant Aloha seemed like the best choice. The features were unbeatable and it has partnered with Up N Go pay to allow my guests to pay via QR Code at their table. Unfortunately all these features are only accessable and useable if you're able to get in contact with Aloha and then your systems will take forever to be installed. It has been over 3 months since I ordered gift cards and mobile POS terminals. They are no where in sight. Our holiday sales suffered because Aloha cannot provide the products you order in a reasonable amount of time. Pros Aloha has integrated with Up N Go pay, allowing customers to scan QR code at the bottom of their receipt to pay their bill. Accepts American Express Cons I've had an extremely difficult time contacting support the few times my POS system has crashed. I was on hold for almost an hour, while having to close my restaurant due to not being able to accept payments. Review Source VR Verified Reviewer Bartender Food & Beverages Used the software for: 2+ years ### "Very Self-Explanatory " August 28, 2018 5.0 I have used it for many years in different businesses and I am always relieved to hear it is what they use because I know it'll make things run smoother. Pros It is very easy to learn to use and navigate. We frequently are training new people on the job and do not have a lot of time to explain things but the ease of Aloha and it being so user friendly allows it to be easily explained. Cons The item-lookup portion is super handy but sometimes it can create a pricing difference. I expect they will resolve the issue sooner than later. Review Source VR Verified Reviewer Operations Technician Restaurants Used the software for: 2+ years ### "Aloha review" June 13, 2023 5.0 Pros The Aloha POS system is a fully featured platform that excels at multiple location management. Cons Aloha as a lot of features and functionality which is great but does require a more training and a steeper learning curve than other POS platforms Review Source LP Lisa P. Manager Restaurants Used the software for: 2+ years ### "Aloha" November 18, 2019 5.0 It was the first service we used. Due to modern times moving forward we updated to Positive POS which worked better for our growing needs. Pros Well managing a family business. The restaurant industry can be very busy. When we opened we all did training to use this system. It was actually very easy, it was easy to teach my employees, worked well, extremely effective. Cons It would crash in the middle of a busy dinner service, and support wasn't quick to respond. Review Source KH Kasi H. Front Desk Hospitality Used the software for: 1-2 years ### "Get the stats you need for your nightly audit with ease" June 12, 2022 5.0 My Audit time in cut down dramatically Pros I do night audits for a hotel and restaurant. And before Aloha I had to do the process 1 at a time. Now All I have to do is go to Computer 2 and print out my Aloha Audit. All the Sales reports and payment reports in 1 place!!! And it took about 2 hours of training me to learn how to use every aspect of the software!! Cons Cant find a thing I can complain about! And that is honest! Review Source SZ Steve Z. Manager Food & Beverages Used the software for: 2+ years ### "Hello and Aloha" October 15, 2019 4.0 Its good. I have used Aloha for years and it is and does what you want it to do. Its like an old trusty dog that you know you can rely on. Pros This software is easy to use. It navigates real easy and it super simple as far as programming use. Simplified version of everything you need. Cons It seems like it cant compete with all the new software on the market. It seems a little behind with the features while simple to navigate, they seem like older versions in a technological world. Review Source TC Tonya C. Care giver Hospital & Health Care Used the software for: 1-2 years ### "Love this!!!" April 22, 2021 5.0 I can save space on my Iphone using this app so that is a plus. I can safely store files I don’t want everyone else to find with the aloha app and save pictures or videos or whatever I prefer with Aloha. I recommend anyone looking for any of these features download and use this program. Its easy to navigate and user friendly. Pros U can store files and pictures or videos or anything you don’t want everyone to find on your phone and it’s very incognito... I love this software/app. Cons There are no cons. I literally ABSOLUTELY love this app. I keep my private pictures and videos and voice memos in my Aloha.. and mine is free. Review Source Ariel F. Management Consumer Services Used the software for: 2+ years ### "Dated POS System " February 10, 2023 4.0 Pros When the software first came out it was very simple to use and payments were integrated with the POS. Cons I feel that it lacked personalization and technology advances. Review Source SJ Sonja J. Customer Support Lead Food Production Used the software for: 2+ years ### "Aloha Review" March 5, 2021 5.0 I really enjoy using Aloha and it makes my work-flow super efficient! Pros Aloha is my favorite software to use because of how user-friendly it is. At first glance, most individuals I train are able to understand how the program works. Cons I think that software updates could be more frequent to avoid glitches or the screen freezing. This would help with the ease of use. Review Source EJ Egbaaibon J. Enterpreneur Apparel & Fashion Used the software for: 6-12 months ### "Browser for easy download " September 7, 2019 4.0 If i ever need to download quickly, I go for aloha Pros Easy to use and it has a great functionality, most e specially they have a very great value for money Cons It is a very good one but sometimes the download can be very slow and sometimes they redirect to other sites Review Source JS Jennifer S. Bartender Restaurants Used the software for: Less than 6 months ### "Aloho pos for restaurant " April 9, 2022 5.0 Pros I like how it is easy to navigate. Very self explanatory, and easy to learn. Cons Things I don't like may vary by each user. As a bartender, I can only close out at end of night at one specific pos. If that pos has an issue then I can't close out until it is fixed. Other than that no problems Review Source Similar Products Featured