j2 Global

eVoice


5 / 5
4 reviews

Who Uses This Software?

Individuals, entrepreneurs, start-ups, and businesses that want their calls answered and routed professionally, without the hassle of an extra employee.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month
  • Pricing Details
    Additional minutes are charged at 3.9ยข/minute.
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • j2 Global
  • www.evoice.com
  • United States

About eVoice

Virtual phone numbers with call forwarding, auto attendant, call routing, voicemail, and conferencing functionalty for small busiesses.


eVoice Features

  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Employee Directory
  • IVR / Voice Recognition
  • Mobile Access
  • Virtual Call Center
  • Web Conferencing
  • Audio / Video Conferencing
  • Call Logging
  • Call Recording
  • Call Transfer
  • Caller Identification
  • Chat / Messaging
  • Contact Management
  • Fax Management

eVoice Reviews Recently Reviewed!


Everyone who calls my business raves about eVoice

Jan 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: You know it's great when your callers hear the jazz classic "Take Five" when their call is being routed to you. I hear positive comments about my phone system all the time. With eVoice, it's possible to take a one-person company and make it sound like a big corporation.

Pros: Having my calls follow me everywhere is a big plus. When someone calls in, the phone rings on up to three numbers, sequentially or simultaneously, so I never miss a call. I love the ability to return a call through the eVoice app on my cell phone and have my business phone number appear as the caller id. I like that you are able to choose a toll-free or a local number. Voicemail messages are transcribed and sent via email, and you can return a call with one click!

Cons: Sometimes, the voicemail transcription doesn't match the caller's message, which can result in confusion, but if it doesn't make sense, you just listen to it. If you choose not to record your own messages or not to use their professionally recorded message (free for the first one), the computer generated voice sounds robotic.

Recommendations to other buyers: To give your business a professional "sound," use eVoice. The auto-attendant, call forwarding feature, ability to select a toll-free number and music on hold will make your company sound like a big corporation.

eVoice fits my business needs

Aug 18, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplified pricing for solopreneurs and professionals. Basic features are easy to use. Up-time and reliable service. Customer support is available when you need them. Easy to upgrade as needed.

Cons: Would like to an easy-to-use interface and advanced features. Would like a single sign-on while using multiple products within brand. Would like Pay-per-call telephone answering/message taking Mobile app is convenient, but uses cell phone service to make calls versus allowing data/wifi connection when roaming or when phone service is not available.

Good software for the money

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The price of the software is what attracted me most about it. I also loved the fact that there can be voicemails as I am not able to answer the call every time. What I found great is the ability to choose your own number as well.

Cons: Sometimes, some cuts are present but very short ones so this is absolutely not as important.

One number Keeps you in Touch

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that one number keeps me in touch with all my business callings. It was easy to sign up for this service and within a few minutes it was set up.

Cons: I wished they had more numbers for my area

Overall: This one number rings right in with all my business related number to my cell phone