--- title: "HST Pathways Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HST Pathways Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/178241/HST-Pathways/" page_type: "product" language: "en" --- # HST Pathways Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HST Pathways ## What is HST Pathways? Streamline your ASC’s operations with HST's surgery center management solution—a powerful tool designed to boost efficiency and improve financial performance. By automating administrative and financial processes, your team can focus on what matters most: patient care. With claims automation to reduce denials and ensure faster payments, plus advanced financial reporting for actionable revenue insights, this solution keeps your ASC running at peak performance. Features like real-time eligibility checks and accurate cost tracking help you optimize profitability and maintain financial health. Effortlessly manage tasks with automated workflows, improve supply chain management to reduce waste, and scale seamlessly with enterprise-grade tools. HST’s in-depth reporting ensures your ASC stays ahead, while true case costing helps maximize profitability. Ready to elevate your ASC's success? Discover the power of HST's surgery center management solution. Schedule your demo today! ## What is HST Pathways used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 59 user reviews Reviews sentiment Positive 78% Neutral 15% Negative 7% Pros & cons Intuitive and accessible platform Frequent unresolved technical problems ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HST Pathways?[Manage this product listing](https://www.g2.com/products/hst-pathways/claim_requests/new?auto=true) Rating Breakdown 4.1 +− Features4.3 Value for Money4.1 Ease of Use4.4 Customer Service4.2 Rating Breakdown 4.1 Features4.3 Value for Money4.1 Ease of Use4.4 Customer Service4.2 ## HST Pathways Reviewers Verdict Updated September 2026 AI summary - HST Pathways is a strong fit for small healthcare organizations, especially ambulatory surgery centers needing reliable scheduling and patient management. - Users most consistently value its ease of use, responsive customer support, and effective reporting and scheduling features. - It helps teams coordinate cases, manage appointments, and access patient information efficiently in day-to-day operations. - Reviewers note pain points like recurring technical issues, workflow disruptions from bugs, and some challenges with document management and system updates. - It fits best for centers seeking straightforward operations and support, but those needing high system stability or advanced integration may want to weigh trade-offs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HST Pathways 4.1 (59) VS. [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (59) Ease Of Use 4.1 (652) Value For Money 4.1 (56) Value For Money 4.1 (592) Customer Service 4.2 (57) Customer Service 4.3 (619) ## HST Pathways alternatives [4.2 (102)](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) [View all alternatives](https://www.capterra.com/p/178241/HST-Pathways/alternatives/) ## FAQs about HST Pathways Overview ### What problems does HST Pathways solve? HST Pathways solves inefficient case scheduling, scattered patient information, and missed workflow steps by putting cases, notes, balances, and reporting in one easy-to-navigate system. Surgery centers, OR teams, nursing staff, schedulers, and practice administrators benefit from faster case changes, simpler onboarding, easier training, and less time spent hunting for information. Answer based on 32 reviews Overview ### Which roles and teams benefit most from HST Pathways? HST Pathways is most used by surgical scheduling staff, nursing leaders, and business office teams in ambulatory care settings. Schedulers manage case bookings and patient flow, nurses oversee clinical documentation and coordination, while billing, insurance, and administrative teams streamline charge capture, verification, claims, and front-to-back operational workflows. Answer based on 59 reviews Overview ### What company size and industries is HST Pathways built for? HST Pathways is built primarily for small healthcare organizations, with 92% of reviewers from small businesses and the strongest concentration in Medical Practice at 46% and Hospital & Health Care at 44%. It is intended for single- and multi-specialty ambulatory surgery centers, corporate management companies, and outpatient or same-day surgical facilities. Answer based on 59 reviews Features and Usability ### What are the key features of HST Pathways? HST Pathways includes core patient management and scheduling tools such as case posting, appointment scheduling, patient records, and document uploads. Reviewers also highlight reporting and insurance verification, while differentiating features include patient texting, reminders, customizable notifications, pre-op assessment surveys, and communication tools for coordinating with physician offices. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does HST Pathways integrate with? HST Pathways integrates with third-party healthcare and practice management tools including Axxess Home Health, DocBuddy, Graphium Health, Medaxion Pulse, ModMed, NextGen, Nimble, Nuance, Omnicell, One Mnet Health, Provation MD, Surgical Notes, and Waystar. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does HST Pathways offer? HST Pathways provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live formats can guide setup and training directly, while webinars, documentation, and videos give teams reference material for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does HST Pathways offer? HST Pathways provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support staff as helpful, responsive, and knowledgeable, with prompt follow-up in many cases. Some users also report poor response times and weak communication when problems persist. Answer based on 7 reviews Features and Usability ### How well does HST Pathways handle patient management? HST Pathways keeps patient details, notes, documents, estimates, and communication tools in one place for day-to-day care coordination. Surgery centers, nurses, and front-office staff value quick lookups, patient reminders, and pre-op surveys, though some teams want better search, stronger portal connections, and fewer duplicate documentation steps. Answer based on 20 reviews Features and Usability ### Is HST Pathways good for scheduling surgery cases? HST Pathways makes surgery scheduling simple, organized, and easy to teach across coordinators, clinics, and ambulatory surgery center staff. Teams like the case templates, status cues, custom notifications, and remote scheduling access, though some report glitches such as missing cases, date changes, or occasional problems with emailed links. Answer based on 13 reviews ## Pros and Cons Intuitive and accessible platform 97% positive reviews out of 29 Most reviewers find ease of use valuable, highlighting straightforward navigation, helpful training, and quick onboarding. Frequent unresolved technical problems 77% negative reviews out of 26 Most reviewers report bugs and issues, noting recurring glitches, slow fixes, and workflow disruptions. Jen S. Business Office Manager, 51 - 200 employees. "when the system stops interfacing and some other glitches that can take quite a few days to fix and it disrupts our work flow" ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra reviewers point to these as the top priorities when choosing medical practice management software: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) HST Pathways supports all three features buyers rate highest: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses coordinate daily operations, manage scheduling accurately, and maintain complete patient information, allowing teams to improve administrative efficiency and support consistent patient care. Practice Management 4.5 (21) 100.00% of 21 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Appointment Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 4.6 (22) 95.45% of 22 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.3 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communication Management 4.2 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat HST Pathways 101 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Cardiologists: Intended to be used by cardiologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Urologists: Intended to be used by urologists. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Secure Data Storage: Securely stores data to prevent data loss or breaches - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (59) 4.3 Based on 59 reviews ## Pricing Value for money 4.1 (56) ### Starting price Free trial not available Value for money 4.1 (56) 4.1 Based on 56 reviews ## Integrations [ Nimble](https://www.capterra.com/p/123032/Nimble/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ One Mnet Health](https://www.capterra.com/p/192601/Medical-Passport/)[ Provation MD](https://www.capterra.com/p/187997/Provation-MD/)[ NextGen](https://www.capterra.com/p/144594/NextGen/)[ Nuance](https://www.capterra.com/p/237829/Nuance/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (57) 4.2 Based on 57 reviews ## User reviews Overall rating 4.1 Based on 59 reviews Filter by rating 5(26) 4(20) 3(9) 2(1) 1(3) Mentioned topic Sorted by most recent AR Ariel R. Reception Hospital & Health Care ### "2 thumbs up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 I like it! Very user friendly and i have little no problems with it Pros Very easy to navigate and understand, even a caveman can do it! Cons I cant think of anything really there are some glitches every now and then Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BR Brian R. Director of Nursing Hospital & Health Care ### "Review of HST" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 1, 2025 It has a been a good experience. As stated above, the system has been easy to navigate. Pros The parts of HST that we currently use are very easy to navigate. It is easy to move from page to page. Cons Every so often I will have a employee come to me complaining that they can not log into HST, and after looking into the problem, the employee will be inactive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KZ karina Z. Medical Records Facilities Services ### "Medical records / scheduler" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 It facilitate my daily activity while scheduling our patients. Also, if easy to manage if the information needs to be updated. Pros Is an easy and reliable program to use. If a personal assistance is needed, all representatives are very helpful. Cons I cannot think in something that I like leas about the program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Becky S. RN Hospital & Health Care ### "RN Charge / \[sensitive content hidden\]" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 31, 2025 Negative, the response time with issues is poor. Even when the issues are a safety risk. Pros I like when the program is working correctly. Cons The program itself has a lot of functional issues. When you try and get help. Response time is poor and communication on issues is poor. We have had issues with this program continuously. Was told by staff its out internet or computer. Got better internet and new computers and still having the same issues. So frustrated with this whole program. It adds so much extra work and wasted time in my day. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS marilyn S. business office manager Accounting ### "HST is great and user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 easy to use, reliable, I don't have any complaints Pros I have been using HST for 6 years and it is user friendly. Cons I do not have any complaints about HST, it is easy to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KD Kari D. Nurse Manager of Surgical Services Hospital & Health Care ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 It has been great. I have not had any problems. It is easy to use and very helpful. Pros It is easy to use. Everything is right there, in one spot. It makes it easy to look up specific cases for any kind of reporting I need to do. Cons I do not like how it does not interact with our charting system. Which is not HST's fault. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Melissa B. Director of Nursing Hospital & Health Care ### "Director of Nursing " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 31, 2025 Pros I like the texting features. I like that it pulls information from our system over to HST. Cons It only infaces one way, it doesn't push out information to our other systems. Switched from [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) Company closure, needed new Preadmission Survey Company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Rebecca B. OR Manager Hospital & Health Care ### "Overall Satisfied" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 Overall satisfied with HST Pathways. System works well for our center Pros The accessibility for our MD offices to schedule, while still working with our center schedule. Cons The new authenticator login seems to be a little excessive, but understand the security measure. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rachel M. Business Office Manager Hospital & Health Care ### "HST review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 My overall experience has been great. HST makes my workdays so much easier! I have used a bunch of different systems and this one is the best. Pros I love the user friendliness of HST! The details and reports that you are able to pull for your practice is simplified and easy to use. Cons Nothing it is my favorite patient software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kelly S. Director of Nursing Hospital & Health Care ### "Easy to use with many individualized customization settings " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 I enjoy the ease of use, the notification customizations when adding or canceling cases, and the colored bullet points when information has been uploaded during the scheduling process. Pros I love the status board and the way you can customize the information for the department that is using it. Cons I wish that the status board would communicate with the echart version of HST as the patient moves through their surgical experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/178241/HST-Pathways/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pabau vs HST Pathways](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways)