# HST Pathways Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HST Pathways Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/178241/HSTpathways --- # HST Pathways Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HST Pathways ## What is HST Pathways? Streamline your ASC’s operations with HST's surgery center management solution—a powerful tool designed to boost efficiency and improve financial performance. By automating administrative and financial processes, your team can focus on what matters most: patient care. With claims automation to reduce denials and ensure faster payments, plus advanced financial reporting for actionable revenue insights, this solution keeps your ASC running at peak performance. Features like real-time eligibility checks and accurate cost tracking help you optimize profitability and maintain financial health. Effortlessly manage tasks with automated workflows, improve supply chain management to reduce waste, and scale seamlessly with enterprise-grade tools. HST’s in-depth reporting ensures your ASC stays ahead, while true case costing helps maximize profitability. Ready to elevate your ASC's success? Discover the power of HST's surgery center management solution. Schedule your demo today! ## What is HST Pathways used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 59 user reviews Reviews sentiment Positive 78% Neutral 15% Negative 7% Pros & cons Intuitive navigation and onboarding Frequent glitches disrupt workflow Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HST Pathways?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hstpathways.com&name=HST Pathways) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HST Pathways 4.1 (59) VS. [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (59) Ease Of Use 4.5 (612) Value For Money 4.1 (56) Value For Money 4.3 (553) Customer Service 4.2 (57) Customer Service 4.2 (579) ## HST Pathways alternatives Highest Rated [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178241/HST-Pathways/alternatives/) ## Pros and Cons Intuitive navigation and onboarding 97% positive reviews out of 29 Most reviewers indicate ease of use streamlines daily tasks, supported by clear training and responsive assistance. Frequent glitches disrupt workflow 77% negative reviews out of 26 Most users report bugs and issues regularly interrupt operations, causing delays and slow problem resolution. Jen S Business Office Manager, 51 - 200 employees. "when the system stops interfacing and some other glitches that can take quite a few days to fix and it disrupts our work flow" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 4.2 (25) 92.00% of 25 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat HIPAA Compliant 4.6 (22) 95.45% of 22 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Engagement 4.1 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Practice Management 4.5 (21) 100.00% of 21 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Charting 4.3 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Alerts/Notifications 4.1 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges HST Pathways 101 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Intended to be used by cardiologists For obstetrics and gynecology (OB/GYN) practices For medical practices that specialize in the diagnosis and treatment of eye disorders Specialized software for Orthopedic practices Designed for pain management practices & departments Intended to be used by podiatrists Intended to be used by urologists. Store, manage and track all forms in a centralized location Determine clinically appropriate and cost-effective medications and therapies for patients Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage updates to member's immunization records and track individual allergies Care of patients who are admitted and stay in the hospital overnight Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Receive lab results electronically Submit and track requests for laboratory tests Manage billing and payments for a healthcare provider Find and verify prescription medications by color, shape or imprint Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Securely stores data to prevent data loss or breaches Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (59) 4.3 Based on 59 reviews ## Pricing Value for money 4.1 (56) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.1 (56) 4.1 Based on 56 reviews ## Integrations [ Nimble](https://www.capterra.com/p/123032/Nimble/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ One Mnet Health](https://www.capterra.com/p/192601/Medical-Passport/)[ Provation MD](https://www.capterra.com/p/187997/Provation-MD/)[ NextGen](https://www.capterra.com/p/144594/NextGen/)[ Nuance](https://www.capterra.com/p/237829/Nuance/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (57) 4.2 Based on 57 reviews ## User reviews Overall rating 4.1 Based on 59 reviews Filter by rating 5(26) 4(20) 3(9) 2(1) 1(3) Mentioned topic Sorted by most recent AR Ariel R. Reception Hospital & Health Care ### "2 thumbs up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 I like it! Very user friendly and i have little no problems with it Pros Very easy to navigate and understand, even a caveman can do it! Cons I cant think of anything really there are some glitches every now and then Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Brian R. Director of Nursing Hospital & Health Care ### "Review of HST" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 1, 2025 It has a been a good experience. As stated above, the system has been easy to navigate. Pros The parts of HST that we currently use are very easy to navigate. It is easy to move from page to page. Cons Every so often I will have a employee come to me complaining that they can not log into HST, and after looking into the problem, the employee will be inactive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ karina Z. Medical Records Facilities Services ### "Medical records / scheduler" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 It facilitate my daily activity while scheduling our patients. Also, if easy to manage if the information needs to be updated. Pros Is an easy and reliable program to use. If a personal assistance is needed, all representatives are very helpful. Cons I cannot think in something that I like leas about the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Becky S. RN Hospital & Health Care ### "RN Charge / \[sensitive content hidden\]" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 31, 2025 Negative, the response time with issues is poor. Even when the issues are a safety risk. Pros I like when the program is working correctly. Cons The program itself has a lot of functional issues. When you try and get help. Response time is poor and communication on issues is poor. We have had issues with this program continuously. Was told by staff its out internet or computer. Got better internet and new computers and still having the same issues. So frustrated with this whole program. It adds so much extra work and wasted time in my day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS marilyn s. business office manager Accounting ### "HST is great and user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 easy to use, reliable, I don't have any complaints Pros I have been using HST for 6 years and it is user friendly. Cons I do not have any complaints about HST, it is easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kari D. Nurse Manager of Surgical Services Hospital & Health Care ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 It has been great. I have not had any problems. It is easy to use and very helpful. Pros It is easy to use. Everything is right there, in one spot. It makes it easy to look up specific cases for any kind of reporting I need to do. Cons I do not like how it does not interact with our charting system. Which is not HST's fault. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Melissa B. Director of Nursing Hospital & Health Care ### "Director of Nursing " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 31, 2025 Pros I like the texting features. I like that it pulls information from our system over to HST. Cons It only infaces one way, it doesn't push out information to our other systems. Switched from [Similarweb](https://www.capterra.com/p/148472/SimilarWeb-Pro/) Company closure, needed new Preadmission Survey Company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rebecca B. OR Manager Hospital & Health Care ### "Overall Satisfied" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2025 Overall satisfied with HST Pathways. System works well for our center Pros The accessibility for our MD offices to schedule, while still working with our center schedule. Cons The new authenticator login seems to be a little excessive, but understand the security measure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rachel M. Business Office Manager Hospital & Health Care ### "HST review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 My overall experience has been great. HST makes my workdays so much easier! I have used a bunch of different systems and this one is the best. Pros I love the user friendliness of HST! The details and reports that you are able to pull for your practice is simplified and easy to use. Cons Nothing it is my favorite patient software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kelly S. Director of Nursing Hospital & Health Care ### "Easy to use with many individualized customization settings " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 I enjoy the ease of use, the notification customizations when adding or canceling cases, and the colored bullet points when information has been uploaded during the scheduling process. Pros I love the status board and the way you can customize the information for the department that is using it. Cons I wish that the status board would communicate with the echart version of HST as the patient moves through their surgical experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178241/HST-Pathways/reviews/) Popular comparisons [Pabau vs HST Pathways](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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