--- title: "UXCam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UXCam Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more." source_url: "https://www.capterra.com/p/178249/Uxcam/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # UXCam Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UXCam ## What is UXCam? UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. We serve companies in 50+ countries and process 100B+ data points every month. Most companies track vanity metrics, such as page visits, and do not capture micro-interaction data sets. In doing so, they completely miss out on what matters: the user. UXCam developed a solution that helps people deliver the perfect experience — by understanding their users. ## What is UXCam used for? [Product Analytics](https://www.capterra.com/product-analytics-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Mobile Analytics](https://www.capterra.com/mobile-analytics-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UXCam?[Manage this product listing](https://www.g2.com/products/uxcam/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UXCam 4.7 (23) VS. [4.9 (334)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting Price Contact vendor Starting Price $69 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (23) Ease Of Use 4.9 (1,087) Value For Money 4.6 (19) Value For Money 4.6 (782) Customer Service 5.0 (20) Customer Service 4.9 (663) ## UXCam alternatives [4.7 (269)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (113)](https://www.capterra.com/p/233222/Equally-AI/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/) [4.5 (1,087)](https://www.capterra.com/p/168423/Adobe-XD/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168423/Adobe-XD/) [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) [4.6 (88)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178766/UsabilityHub/) [View all alternatives](https://www.capterra.com/p/178249/Uxcam/alternatives/) ## FAQs about UXCam Overview ### Which roles and teams benefit most from UXCam? UXCam is most used by product managers, product leaders, and digital experience teams to examine mobile user behavior, identify friction in journeys, and prioritize app improvements. Developers, engineering leads, and CTOs use session data to investigate issues and validate fixes, while CEOs and presidents monitor product experience and retention trends. Answer based on 23 reviews Overview ### What company size and specific industries is UXCam built for? UXCam is designed for product teams of small, mid-market, and enterprise app companies, especially those with product managers, UX designers, researchers, app developers, and customer success managers. It fits organizations that want to understand how users interact with their product and decide what to do next. Features and Usability ### What are the key features of UXCam? UXCam offers session recording, screen activity recording, heatmaps, and behavior tracking for mobile and web apps. It also includes funnel analysis, cohort analysis, customer journey mapping, in-app event tracking, and reporting tools such as dashboards, visual analytics, and customizable reports for product and conversion analysis. Integrations ### Which third-party tools and platforms does UXCam integrate with? UXCam connects natively to 8 third-party tools, including analytics and customer messaging platforms such as Adobe Analytics, Amplitude, Mixpanel, Segment, Google Analytics 360, Firebase, Crashlytics, and Intercom. These integrations cover product analytics, crash reporting, and user engagement data sources. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does UXCam offer? UXCam provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide visual, self-paced material. Answer based on 1 reviews Getting Started and Support ### What customer support options does UXCam offer? UXCam provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as responsive and helpful, with good setup guidance, quick issue resolution, and clear assistance during integration and learning the product. Answer based on 3 reviews User interface ### How easy is UXCam's interface to use? UXCam gives product teams clear visibility into mobile app behavior through session replay, heatmaps, gestures, and flow views. Many users find recordings easy to review and useful for spotting navigation issues, while some report a dated, occasionally slow dashboard and less intuitive administration, particularly when managing multiple users. Answer based on 10 reviews ## Features AI summary Based on 937 User Experience (UX) reviews Not all User Experience (UX) tools cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Surveys & Feedback** (**48%** of reviewers rated this feature as critical) - **Prototype Creation** (**49%**) - **Data Visualization** (**45%**) UXCam supports **Data Visualization**, giving teams a clearer view of user behavior and product trends. However, it does not include **Surveys & Feedback** or **Prototype Creation**. Instead, it offers **Usability Testing** (**46%**) and **Reporting/Analytics** (**43%**), which can still help teams review user interactions, spot friction points, and track experience data over time, helping businesses make more informed product decisions and improve the user journey. A/B Testing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Cohort Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analytics that breaks the data in a data set into related groups/categories. Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users UXCam 55 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories. - Commenting/Notes: Leave comments and notes on documents for others to view - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Conversions: Track what proportion of users convert to customers via specific actions. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Mobile: Compatible with mobile devices - For Websites: Software is used for working on online pages - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Funnels: See how users move though a product via grouped page sequences - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - In-App Events Tracking: Track user activities and events within an application. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Interactive Reports: Edit and personalize data view as needed - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Push Notifications: Trigger clickable pop-up messages - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retention Tracking: Measures the retention rate and satisfaction of customers. - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Session Recording: Record active support and chat sessions for auditing and training - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usability Testing: Process of evaluating a product or website by testing it with representative users. - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Journeys: Track user's interaction with the prototype - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.6 (19) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/178249/Uxcam/pricing/) Value for money 4.6 (19) 4.6 Based on 19 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Firebase](https://www.capterra.com/p/160941/Firebase/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Twilio Segment](https://www.capterra.com/p/150621/Segment/)[ Amplitude](https://www.capterra.com/p/158741/Amplitude/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(6) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: 3-5 years ### "Best software ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2020 Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel Pros That it shows me exactly what went wrong instead of having to figure it out with data points Cons That very very seldomly I can't access the video even though the user session shows it has benn uploaded. CT CTO CTO Used the software for: Less than 1 year ### "Great way to "see" user behavior" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2019 We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them. Pros Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow. Cons Clicks are not preserved when we download videos and share. CE CEO CEO Used the software for: Less than 1 year ### "Indispensable " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 Pros UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion. Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating. This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics. Absolutely indispensable. Cons The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate. PA Product Analyst Product Analyst Used the software for: 3-5 years ### "Mobile users data we actually use." 5.0 July 17, 2025 UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets. Pros I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app. Cons The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough. HO Head of Front End Head of Front End Used the software for: Less than 1 year ### "Finding the User Journey with outstanding support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2020 Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business. Pros UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix. Cons We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram. Teresa M. Mobile Technical Lead Used the software for: 3-5 years ### "Best tool for understanding mobile User Behavior " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 UXCam has helped our team to understand how users uses our app, figure out where they are struggling and pinpointing issues in conversion. Our whole product team uses it and every other Friday we love connecting UXCam on a TV and watching how users use our product. Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording. Pros Mobile Session Replay Full Screen Auto Replay Crash recording Heatmaps Cons Does not provide detailed event analytics . PM Product Manager Product Manager Used the software for: Less than 1 year ### "UXCam - Good soultion for understanding user behavior on mobile" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2019 \- With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better. Pros \- Easy to set up and use - Good performance for app - Good report analysis. - Price is acceptable Cons \- With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer - With free account you cannot config which condition to record or not. TE Technologist Technologist Used the software for: I used a free trial ### "Initial Usage - Easy to setup, Intuitive Dashboard" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 23, 2020 After a short learning curve, found usage of the analytics tool to be very helpful and effective. Pros \* Rather simple developer-focused implementation of SDK into application code \* Responsive customer service, including issue resolutions \* Ease of understanding UXCam Dashboard, which includes deep dive information that could be complicated to understand. Cons \* Ability to allow users to provide feedback and comments on usage; ideally on a per-screen optional feeback, but end of session survey and/or voice feedback would be helpful in UI/UX desing PR President President Used the software for: Less than 1 year ### "Can't imagine life without it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2020 I'm using UXCam to build my app. It's become a core part of my process and I spend most of my time in UXCam watching how users are playing with my product. This is how I'm also generating new ideas for my product based on what users are doing in the app. Pros I can't image how you can build a product without UXCam. It's literally like standing over the shoulder of your customers and seeing first hand how they use our product. Other events-based analytics tools are a supplement to UXCam. But UXCam is the core tool I use to build my product and spend most of my time in. Cons I have not run into any issues with UXCam. Love the product, and love the team as well which has been extremely responsive and supportive to all my requests and needs. CE CEO CEO Used the software for: Less than 1 year ### "So simple" 5.0 July 27, 2020 Pros It literally to me about 5 minutes to implement: signed up, then created a screen in my app to inform my beta testers that I'm recording screen activity and to ask for their consent, and a couple of lines of code to turn UXCam on if consent is granted. That's it. Now I can see what my beta testers actually do when they use the app. The videos are low res, which is actually good because that means it's not a high burden on the user's phone or internet connection. Cons No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles [View all Reviews](https://www.capterra.com/p/178249/Uxcam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.