--- title: "UXCam Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UXCam Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more." source_url: "https://www.capterra.com/p/178249/Uxcam/" page_type: "product" language: "en" --- # UXCam Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UXCam ## What is UXCam? UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. We serve companies in 50+ countries and process 100B+ data points every month. Most companies track vanity metrics, such as page visits, and do not capture micro-interaction data sets. In doing so, they completely miss out on what matters: the user. UXCam developed a solution that helps people deliver the perfect experience — by understanding their users. ## What is UXCam used for? [Product Analytics](https://www.capterra.com/product-analytics-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Mobile Analytics](https://www.capterra.com/mobile-analytics-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UXCam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uxcam.com&name=UXCam) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UXCam 4.7 (23) VS. [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (23) Ease Of Use 4.6 (1,087) Value For Money 4.6 (19) Value For Money 4.4 (782) Customer Service 5.0 (20) Customer Service 4.7 (663) ## UXCam alternatives [4.9 (332)](https://www.capterra.com/p/218549/UserWay/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (264)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (113)](https://www.capterra.com/p/233222/Equally-AI/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178249/Uxcam/alternatives/) ## FAQs about UXCam Overview ### Which roles and teams benefit most from UXCam? UXCam is most used by product leaders, engineering teams, and executives overseeing mobile experiences. Product managers and analysts use it to understand user behavior, prioritize improvements, and validate releases, while developers and technical leads troubleshoot app issues. CEOs, CTOs, and other executives rely on it to monitor app performance and customer experience. Answer based on 23 reviews Overview ### What company size and specific industries is UXCam built for? UXCam is designed for product teams at small, mid-market, and enterprise companies that build mobile apps. It is suited to organizations where product managers work with UX designers, researchers, app developers, and customer success managers to understand user behavior and decide next steps. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of UXCam? UXCam offers session recording, screen activity recording, heatmaps, funnel analysis, and in-app events tracking for mobile and web apps. It also includes user journey mapping, cohort analysis, retention tracking, alerts and notifications, A/B testing, and reporting and analytics with dashboards, visual analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does UXCam integrate with? UXCam connects natively to 8 third-party tools for analytics, crash reporting, and customer messaging, including Adobe Analytics, Amplitude, Crashlytics, Firebase, Google Analytics 360, Intercom, Mixpanel, and Segment. These integrations cover product analytics, event tracking, mobile debugging, and user communication platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does UXCam offer? UXCam provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader training sessions, documentation offers written reference material, and videos provide self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does UXCam offer? UXCam provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as responsive and helpful, with quick issue resolution and guidance during setup and integration. Users also note that support makes the product easier to understand when dashboard details feel complicated. Answer based on 3 reviews User interface ### How easy is UXCam to use for understanding app behavior? UXCam makes app behavior easy to understand through session replays, heatmaps, gestures, and flow views. Product, design, and mobile teams often find the visual analysis clear and useful for spotting friction and bugs, though some users find the dashboard dated, less intuitive at first, and occasionally slow. Answer based on 10 reviews ## Features AI summary Based on 933 User Experience (UX) reviews Not all User Experience (UX) tools cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Prototype Creation** (**49%** of reviewers rated this feature as critical) - **Collaboration Tools** (**42%**) - **Data Visualization** (**44%**) UXCam includes **Data Visualization**, giving teams a clear way to review user behavior and spot patterns in the product experience. However, it does not offer **Prototype Creation** or **Collaboration Tools**. Instead, it provides other highly rated capabilities, including **Usability Testing** (**46%**), **User Research Analysis** (**54%**), and **Reporting/Analytics** (**43%**). These features help businesses study how users interact with digital products, turn research findings into actionable insights, and track experience trends over time, helping teams make more informed design and product decisions. A/B Testing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Cohort Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analytics that breaks the data in a data set into related groups/categories. Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users UXCam 50 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories. - Commenting/Notes: Leave comments and notes on documents for others to view - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Mobile: Compatible with mobile devices - For Websites: Software is used for working on online pages - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - In-App Events Tracking: Track user activities and events within an application. - Interactive Reports: Edit and personalize data view as needed - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Push Notifications: Trigger clickable pop-up messages - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retention Tracking: Measures the retention rate and satisfaction of customers. - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Session Recording: Record active support and chat sessions for auditing and training - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usability Testing: Process of evaluating a product or website by testing it with representative users. - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Journeys: Track user's interaction with the prototype - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.6 (19) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/178249/Uxcam/pricing/) Value for money 4.6 (19) 4.6 Based on 19 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Firebase](https://www.capterra.com/p/160941/Firebase/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Segment](https://www.capterra.com/p/150621/Segment/)[ Amplitude](https://www.capterra.com/p/158741/Amplitude/)[ Crashlytics](https://www.capterra.com/p/213147/Crashlytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (20) 5.0 Based on 20 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(16) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MH Miles H. Product Analyst Business Supplies and Equipment ### "Mobile users data we actually use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 14, 2025 UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets. Pros I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app. Cons The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Tanin R. App Developer Utilities ### "Easy Integration, Lots of Useful Default Metrics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2020 Pros It couldn't be easier to implement. Just two lines of code and boom, sessions, device model, proximity location, screen recording, all automatically logged for you. Cons It looks like the crash logging doesn't work well. It has always been 0 but I've received some reports about crashes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aaryaman S. Entrepreneur in residence Health, Wellness and Fitness ### "Very user friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 It has been great so far Pros It has helped us recognize the pain points of our product, it is very easy to use and essential for any new app! Cons Nothing really, it has been quite good so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James A. CEO Health, Wellness and Fitness ### "So simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 18, 2020 Pros It literally to me about 5 minutes to implement: signed up, then created a screen in my app to inform my beta testers that I'm recording screen activity and to ask for their consent, and a couple of lines of code to turn UXCam on if consent is granted. That's it. Now I can see what my beta testers actually do when they use the app. The videos are low res, which is actually good because that means it's not a high burden on the user's phone or internet connection. Cons No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bob H. Technologist Computer Software ### "Initial Usage - Easy to setup, Intuitive Dashboard" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 14, 2020 After a short learning curve, found usage of the analytics tool to be very helpful and effective. Pros \* Rather simple developer-focused implementation of SDK into application code \* Responsive customer service, including issue resolutions \* Ease of understanding UXCam Dashboard, which includes deep dive information that could be complicated to understand. Cons \* Ability to allow users to provide feedback and comments on usage; ideally on a per-screen optional feeback, but end of session survey and/or voice feedback would be helpful in UI/UX desing Alternatives considered [UserZoom](https://www.capterra.com/p/183330/UserZoom/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Brandon O. Captain Entertainment ### "trial review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 13, 2020 Easy to understand and implement, but of course need more time to setup the rules and understand our user's data, so far so good! Pros Very good team to help us setup and learn about the product. Excellent customer service and fast integration. Cons Only need time to evaluate our user's data and gain insights on their journey, tbd! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jonas W. CTO Consumer Services ### "Great tool, easy to setup and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2020 Pros The main feature of recording sessions where we can see a video playback with clicks and navigations is very helpful for understanding user behavior and improving the app. UXCam support is responsive and helpful. Cons Slightly cumbersome to configure with React Native as it took me some time to realize setAutomaticScreenNameTagging must be set to false. The web interface is a bit slow at times. The fact that the free trial account is locked after the trial period even though there is a free plan is a bit odd. Reasons for choosing UXCam Got a few recommendations and this looked easiest to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Warren S. Head of Front End Consumer Services ### "Finding the User Journey with outstanding support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business. Pros UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix. Cons We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram. Reasons for choosing UXCam The only user journey analytics of its kind. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Anya S. CEO Consumer Services ### "Indispensable " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2020 Pros UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion. Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating. This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics. Absolutely indispensable. Cons The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CTO Health, Wellness and Fitness ### "UXCam best choose" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2020 They're improving month to month so I'm pretty glad to choose this software. Pros It was easy to implement and the feature were good enough Cons I think the recording feature of only 50% and random should be optional, it should give the option to retrieve all recordings on a range of time. Reasons for choosing UXCam Because it was cheaper and because implementation with React Native was really smoth Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178249/Uxcam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.