--- title: "Expansive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Expansive Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/178265/Expanisve/" page_type: "product" language: "en" --- # Expansive Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Expansive ## What is Expansive? Plan, track, and optimise maintenance activities with a fully integrated system. Create and manage reactive and planned work orders, assign tasks to engineers, and monitor progress in real time. Automate recurring maintenance with templates, enforce compliance schedules, and control costs with budget tracking and approval workflows. With complete visibility into performance and workloads, teams can reduce downtime, improve efficiency, and keep facilities running smoothly. ## What is Expansive used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £10000 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Expansive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.expansivefm.com/&name=Expansive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Expansive 4.7 (33) VS. [4.8 (1,052)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price £10000 Flat Rate, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (33) Ease Of Use 4.8 (1,052) Value For Money 4.5 (30) Value For Money 4.7 (970) Customer Service 4.9 (30) Customer Service 4.8 (990) ## Expansive alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (421)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178265/Expanisve/alternatives/) ## FAQs about Expansive Overview ### Which roles and teams benefit most from Expansive? Expansive is most used by facilities, estates, and property teams that manage buildings, maintenance, and workplace operations. Facilities leaders use it for oversight and compliance, coordinators and administrators handle service requests and asset records, while operations and IT managers support reporting, system rollout, and cross-site workflow visibility. Answer based on 28 reviews Overview ### What company size and industries is Expansive built for? Expansive is built for enterprise facility management teams, with 50% of reviewers from enterprises, and it serves Education Management most often at 18%. It also fits midsize businesses at 32% and small businesses at 18%, with additional use in Facilities Services and Health, Wellness and Fitness, each at 11%. Answer based on 28 reviews Features and Usability ### What are the key features of Expansive? Expansive offers asset tracking and asset lifecycle management, plus work order creation, work order management, and maintenance scheduling. It also includes inspection management, audit trail, compliance management, and preventive maintenance. Additional features cover scheduling, task management, reporting and analytics, document management, and role-based access controls. Integrations ### Which third-party tools and platforms does Expansive integrate with? Expansive integrates with Basware, Dynamics 365, Dynamics 365 Business Central, Sage Accounting, and Workday Financial Management. These catalog integrations cover finance, accounting, and enterprise resource planning platforms, giving Expansive connections to widely used business systems for invoice processing, accounting workflows, and financial management. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Expansive offer? Expansive provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided setup and instruction, webinars offer scheduled group learning, and documentation and videos provide self-paced reference material for reviewing features and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Expansive offer? Expansive provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users report quick responses from the support team when issues come up, and the help process is described as easy to use for resolving problems and managing jobs. Answer based on 1 reviews Ease of use ### Is Expansive easy to use day to day? Expansive feels easy to use for day-to-day facilities work once teams learn the core workflows. Facilities managers, site teams, and mobile users often find the interface intuitive for work orders, scheduling, asset tracking, and reporting, though some new users may face a short learning curve and occasional navigation friction. Answer based on 13 reviews ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Expansive supports all three features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses schedule maintenance proactively, track repair requests from start to finish, and keep complete equipment records, allowing teams to reduce downtime, improve asset oversight, and make more informed service decisions. Work Order Management 4.7 (23) 86.96% of 23 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Service History 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 4.1 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.8 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Asset Tracking 4.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Preventive Maintenance 4.6 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Expansive 84 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Space Management: Manage occupancy and space utilization in facilities and buildings - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (33) 4.4 Based on 33 reviews ## Pricing Value for money 4.5 (30) Starting £10,000 Flat Rate,Per Year Value for money 4.5 (30) 4.5 Based on 30 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)[ Basware](https://www.capterra.com/p/431/Basware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (30) 4.9 Based on 30 reviews ## User reviews Overall rating 4.7 Based on 33 reviews Filter by rating 5(23) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LB Louise B. propery admin Transportation/Trucking/Railroad ### "Expansive review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 We have had a mostly positive experience using this facilities management portal. The system has made tracking maintenance and managing our daily requests much smoother. While we encountered a few technical glitches early on, the support team resolved them quickly and efficiently. It is a reliable tool for our operations. Pros The expansive portal makes managing our building needs very simple. Logging a new job takes just a few clicks, and the real-time status updates keep our whole team informed. The reporting tools also help us track past repairs with ease. Cons While the system is reliable overall and the support team resolved the issues quickly, those initial software bugs disrupted the daily workflow and caused temporary delays when trying to manage requests. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Alanna H. New Openings and acquisitions FM Health, Wellness and Fitness ### "Expansive Takeover " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Moving over to this CAFM system has made it a lot easier to track and manage contractors. Easy to place call-outs and have an oversight of cost. Pros User friendly - easy to navigate with bright colours and clear descriptions. I would say it's great value for money. Cons The analytical platform has a lot of great information but its confusing to navigate. Being able to pull information can be confusing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Molly S. Property Compliance Coordinator Transportation/Trucking/Railroad ### "Great CAFM System with Continuous Enhancements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2026 Overall, our experience with Expansive has been very positive. It has helped streamline our maintenance and compliance processes, improved visibility through reporting, and continues to evolve with regular enhancements. While there are areas that could be refined, the flexibility of the system and the responsiveness of the support team make it a valuable solution for managing facilities and maintenance operations. Pros Expansive is a flexible and configurable CAFM system that works well for managing reactive and planned maintenance, assets and compliance. The reporting tools provide valuable insights through custom dashboards, and the platform is easy to navigate for both office staff and engineers. Customer support is responsive and open to feedback, with a willingness to develop enhancements where needed. Overall, it offers good value for money by bringing maintenance management, contractor management and reporting together in one system. Cons Some areas of the system still require refinement, particularly around workflow flexibility and reporting. Certain processes involve more steps than necessary, (specific to client). While the system is highly configurable, some changes require vendor input rather than being administrator configurable. Alternatives considered [Planon](https://www.capterra.com/p/70410/Planon/) [Tabs CAFM](https://www.capterra.com/p/103153/CAFM/) Reasons for choosing Expansive Felt best suited to us at the time of purchase, and we liked the idea of the system progressing using user feedback to grow. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OT Oliver T. Facilities Help Desk Manager Veterinary ### "A Collaborative and Supportive service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 My overall experience with Expansive is very positive. The organisation provides me with the tools, support, and opportunities needed to successfully manage a busy Facilities Helpdesk function. Through my role, I continue to develop my skills in facilities management, customer service, stakeholder engagement, contractor coordination, and service delivery. The collaborative working enables me to improve processes, resolve issues efficiently, and deliver a high standard of service to internal customers. My experience with Expansive continues to contribute significantly to my professional development and strengthens my ability to manage facilities operations in a fast-paced environment. Pros What I like most about Expansive is the supportive and collaborative work environment. The team is professional, approachable, and always willing to help, which makes it easy to work effectively and deliver results. Cons At times, processes and communication between departments could be improved to increase efficiency and reduce delays. However, overall my experience with Expansive was positive and rewarding. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 29, 2026 Oliver, thanks for sharing your experience with expansive. It's great to hear that the collaborative approach has had such a positive impact, and that you've found the support, tools, and guidance have helped you deliver a busy facilities helpdesk function with confidence. We're also grateful for your feedback around communication and internal processes. As we continue to grow, we're always looking for ways to improve how we work together to provide an even better experience for our customers. Thanks again for taking the time to leave a review. We're delighted to be supporting your professional development and look forward to continuing to work with you. AH Alex H. CAFM Compliance Manager Leisure, Travel & Tourism ### "Expansive User review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2026 I enjoy using the system, it is easy to navigate and the workflow is simple to understand. When training both suppliers and internal users it is easy to show how to use the system, how to request and follow through a work order, how to manage their internal and external maintenance etc. Pros The customer support is always great - i feel over the past year this has really improved. Whenever we raise a query you guys are usually quick to respond. The system is easy to use as the interface is laid out clearly and in a simple manner. Cons The one thing i would say that needs improvement is the small bugs that appear. As we use this system so much there are bugs that appear fairly often. Just jobs being in the wrong state or something not releasing correctly - however with the support given the turnaround on these is usually very quick. Switched from [Access Maintain Evo](https://www.capterra.com/p/10032723/Access-Maintain-Evo/) We needed our CAFM system to do more - manage PPM's better, manage assets etc Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 29, 2026 It's brilliant to hear how your experience with expansive has developed over the past year, Alex. We're really pleased our support team has made such a positive impression, and that the platform has been straightforward to use and easy to introduce to both internal teams and suppliers. That's exactly how FM software should feel. We also appreciate your honest feedback. Your team makes extensive use of the platform every day, and as expansive continues to evolve with regular updates and new functionality, there will occasionally be issues that only become apparent in real-world use. Resolving those quickly is something we take seriously, so it's great to hear you've had positive experiences with our support team whenever you've needed us. Thanks again for your review and for choosing expansive. We really appreciate your continued support and the feedback you share as we continue to develop the platform. Gemma L. Facilities manger Education Management ### "Expensive support grandir uks Facilities team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 my experience with Expansive has been brilliant from going from working in spreadsheet paper based emails to having everything now on expensive everything being factual everything having some accountability for it being completed or having the correct status is really useful especially with the portfolio of our eyes it can become quite tedious when you scrolling through emails or scrolling through spreadsheets so I have any all the a few clicks is brilliant I know that the nurseries are have really welcomed Expansive through them now having the visibility of Site to see again having the ability to raise work orders it’s helped with our emergency work order process so now the Nurseries can log things directly to the contractor they click it’s an emergency work order which Avoids the triad element so yeah it’s really really beneficial to grandir having expensive Pros The flexibility to assign or hold a work order and to see upcoming work orders and also to be able to feel like I have some control over what is going on within my properties and I’m in the no with any issues that they have. I also like that we have frequent meetings with \[sensitive content hidden\] our account manager and he shows us the new upcoming features gives us a lowdown of how we can use it. He knows what we use on our system and he knows what feature is going to best support us can so he can influence our usage. As I mentioned previously the use of being able to book work orders together to put through as an FJR is very good to have the payment only option for the Facilities job requests this gives us a ability to book orders and set as a day rate rather than a callout charge which One supports our budget management and also gets the best value for money and time use for the operative and the Nurseries. Expensive is really easy to use when you know how to so to start with It looks very daunting but if you break it down into bite-size chunks and you do your nonnegotiable first as to what your key aspects of using expensive was For and then you start building on that you start to find a rhythm and you start to find that every process of everything that you build into Expansive is quite similar in the process of building it for example adding contractors onto the portfolio and the database is really simple. You can add the email address and you can send them the welcome link they can go through it. We always direct the contractors once they’ve added that their profile that they check out the Help section and they watch a few videos just to get a feel for how to use expensive that’s a really welcome feature that’s on expensive that you’ve got training at a couple of clicks of a button again Everybody within Expansive is very supportive. If we need to raise a ticket we will raise a ticket and someone will come back to us on it. The nurseries are very happy with expensive and yeah overall it’s been a great experience so far. Cons Within our set up we have an F J R procedure and a project procedure which is a little bit of a work around that element needs some extra work as it is very time-consuming linking all the work orders to One F J R payment type and also creating application applications for Projects And them being a lot of applications that need to be created and a lot of steps that need to be followed another thing would be when we create a work order following attendance from a job the subject type at the top sites follow on work order automatically it doesn’t give you that prompt to change it so when I’m reviewing quotes I have a lot of Follow on Work order request which then I need to then dig into the main work order whereas if it prompt you to change that when you create the work order linked then that would be a lot better and very time efficient Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/) [Cleverly](https://www.capterra.com/p/10005701/Cleverly/) [QFM](https://www.capterra.com/p/85992/QFM/) [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reasons for choosing Expansive Expensive was more for the client rather than the contractor which is what we liked this give us the ability to own our own Kath system but also to customise it with features that we needed that isn’t just the case of one size fits all Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 27, 2026 Thanks for taking the time to leave such a comprehensive review, Gemma. It's fantastic to hear how expansive has helped your team move away from spreadsheets and email to a more connected way of managing work. Having better visibility, clearer accountability and the flexibility to adapt the platform to the way your organisation works is exactly what we set out to achieve. We're especially pleased to hear our Customer Success Lead has been such a positive part of your experience. Building a good partnership with our customers is just as important to us as developing the platform, so it's great to know the regular reviews and guidance have been valuable. Thank you as well for your suggestions around project workflows and follow-on work orders. Feedback from people using the platform every day helps us identify where small changes can make a real difference, and we'll be sure to share your comments with the product team. Thanks again for your review and for being part of the expansive MB Mitch B. Global Maintenance Manager Restaurants ### "Expansive: More Than Just a CAFM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 Our overall experience with Expansive has been very positive, and a huge part of that is down to \[sensitive content hidden\] and the customer operations team. \[sensitive content hidden\] has been instrumental in driving our partnership forward — she's proactive, knowledgeable, and genuinely invested in making sure we get the most out of the platform. With continued momentum on the roadmap, Expansive has everything needed to be the leading CAFM platform in the market. Pros We have had a very positive experience with Expansive's offering. The CAFM system is intuitive and has become central to our facilities operations. In particular, the asset management and PPM functions have transformed how our team plans and executes maintenance. The pace of innovation at Expansive is impressive. The AI features feel thoughtfully designed, and the budget planning insights tool has become invaluable for our financial forecasting. It is clear that \[sensitive content hidden\] have built a product they believe in, and their active involvement in the roadmap gives us great confidence in the platform's direction. Cons Currently, there is no currency conversion option available in the insights tool, which requires us to manually check reports country by country to see an overall estate financial view. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 27, 2026 Thanks for such a thoughtful review, Mitch. It's fantastic to hear expansive has become such an important part of your facilities operation, particularly around asset management, PPM and financial planning. Knowing the platform is helping your team plan, execute and forecast more effectively is exactly what we hope to achieve. We really appreciate your comments about our pace of innovation and the way we involve customers in shaping the roadmap. That's something we care deeply about, so it's encouraging to know it's making a difference. Thank you as well for highlighting the need for currency conversion within the insights tool. For organisations managing estates across multiple countries, having that broader financial view in one place is an important consideration, and feedback like yours helps us prioritise future improvements. Thanks again for taking the time to share your experience and for being part of the expansive community. AK Andrew K. Operations Director Leisure, Travel & Tourism ### "Strong and adaptable FM system " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 June 15, 2026 Overall well used but still work to get contractors to use it correctly and get internal technician to use it comfortably. Pros The connectivity of works orders linked to daily building checks or a compliance inspection is really good. A easy to use platform for staff to understand and buy into. Very adaptable work flows. Cons Contractor onboarding and induction. A bit of work is required to get contractors to use it correctly. Worth a welcome email with tutorial videos sent to contractors when they join. They don’t all use the dashboard effectively. Integrations to zero haven’t been completed as hoped. Not as simple as proposed to me during the procurement stage. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 27, 2026 Thanks for taking the time to leave such detailed feedback, Andrew. We're pleased to hear you've found the platform adaptable and that linking work orders with inspections and daily building checks has worked well for your team. We also appreciate you highlighting the challenges around contractor onboarding, adoption and the Xero integration. Introducing a new system across both internal teams and contractors is rarely straightforward, and feedback like yours helps us understand where the experience can be improved. Since your review, we've appointed a dedicated Contractor Enablement Lead whose focus is helping contractors get up and running more quickly through improved training, guidance and ongoing support. It's a role we've introduced because we recognise that successful contractor adoption is just as important as the technology itself. Thanks again for sharing your experience. We genuinely value the feedback and appreciate you taking the time to help us improve. JY Jim Y. Head Of Facilities and HSE Retail ### "From Email inbox to Expansive FMS " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2026 Overall the Expansive FMS has revolutionised how our Facilities department operates with much more viability on compliance, costs and contractor performance. The team are able to see notifications and follow jobs through from start to finish ensuring that these are completed more efficiently. Pros The user interface is very easy to navigate and much more user friendly than previous FMS systems used and reviewed Cons Data input is a lengthy process with a number of areas requiring manual input. Would be better if more bulk upload options were available for attachments such as property floor plans etc. Alternatives considered [Planon](https://www.capterra.com/p/70410/Planon/) [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) Reasons for choosing Expansive User interface was much easier to navigate and options at site level simple for staff to understand. Ongoing development and improvements as part of the package also benefited continual improvement Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 27, 2026 Thanks for taking the time to share such a detailed review, Jim. It's great to hear expansive has transformed the way your facilities team manages compliance, costs, and contractor performance, and that the team can now follow jobs through from start to finish with greater visibility. That's exactly the kind of improvement we set out to deliver. We also appreciate your feedback on data input and bulk uploads. As organisations grow, making it quicker to bring information into the system becomes increasingly important, so suggestions like yours are genuinely valuable as we continue to develop the platform. Thanks again for your feedback and for choosing expansive. MC Michelle C. Head of Facilities Entertainment ### "A user friendly platform that will streamline your processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 11, 2026 The platform has made job and budget management much more streamlined and far less manual saving numerous hours of admin labour and increased visibility of all jobs across our company. Pros The various interfaces for all users are extremely user friendly and has streamlined our processes and saved endless hours of labour Cons No ability to highlight preferred suppliers for job types to reduce who is presented for assigning jobs to or at least present them in a different order to alphabetical Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/178265/Expanisve/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs Expansive](https://www.capterra.com/compare/178265-179296/Expanisve-vs-GetMaintainx)