# Expansive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expansive the right Maintenance Management solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178265/Expanisve/reviews --- Expansive 4.7 (23) [View alternatives](https://www.capterra.com/p/178265/Expanisve/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Reviews of Expansive Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews RH Richard H Head of Facilities ManagementLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “The adaptabilty, customization and the user experience, with the power to performance manage the suppliers was impressive but also many more key features that drew me to Expansive“ November 20, 2024 HJ Hazel J Facilities Co OrdinatorConsumer Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “can be a little clunky and sometimes it is difficult to locate quotes within a job within“ November 13, 2024 SW Steph W IT Project ManagerLeisure, Travel & Tourism, 10,001+ employeesUsed the software for: Less than 6 months. “We have some quite complex workflows / requirements and they've managed to meet most of them.“ November 5, 2024 MC Megan C Property Co-ordinatorIndividual & Family Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Enjoy using expansive it's really easy to use and if we do have any issues we report to the support team who respond quickly to try and resolve for you.“ October 14, 2024 KP Kelly P Facilities Customer Services AssistantEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The system is easy for our stakeholders to use, easy to use on a day to day basis, reporting mechanism enables us to see progress on each site with work requests.“ February 21, 2023 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Nicola M. CAFM Manager Food & Beverages Used the software for: 1-2 years ### "Streamlined Property Management with Expansive FM" October 15, 2025 5.0 Expansive provides so much flexibility compared to other CAFM systems I have worked with which is a key factor. Pros Expansive FM makes our property issues easier to log, faster to resolve, and more transparent—keeping you, the contractor, and the property team all in sync. Cons The reporting extracts from Expansive are missing some elements we require however the new analytics platform will alleviate this in the long term. Alternatives considered [Access Maintain Evo](https://www.capterra.com/p/10032723/Access-Maintain-Evo/) Reason for choosing Expansive I was not involved with the decision of which CAFM we used. Switched from [Concerto](https://www.capterra.com/p/10012291/Concerto/) To give back the sites more control over their own maintenance Review Source LB Louis B. Maintenance Compliance Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review of Expansive CAFM System" December 3, 2024 5.0 Pros The launch of the Expansive CAFM system has been a transformative step for David Lloyd Clubs, offering both a streamlined approach for our UK clubs and unprecedented oversight across our European regions. For the first time we will be operating as one, across our clubs in the UK and Europe. As Maintenance Compliance Manager, this system has significantly enhanced our ability to track and manage maintenance activities, ensuring consistent high standards across the business. One of the key benefits of Expansive is the visibility it provides into our operations across Europe. For the first time, I have full oversight into the maintenance activities and compliance metrics of all our European clubs, enabling us to standardise processes and improve efficiency. This visibility ensures we can act quickly and decisively across borders, without losing sight of the individual needs of each location. In addition to the European oversight, Expansive will bring a more streamlined approach to our entire estate including all 105 clubs in the UK. By centralising all maintenance data into one easy-to-use system, it’s now simpler to manage work orders, track inspections, and ensure that we are meeting our compliance requirements. A standout success has been the smooth launch of Expansive in our Dutch clubs. The implementation was seamless and the support from the team at Expansive has been excellent throughout. Thank you, Team Expansive! Cons I am yet to come across anything I do not like, \[sensitive content hidden\] has done an excellent job in ensuring the product meets the needs of the business, making amendments when necessary. Switched from [Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/) We needed a system that could incorporate our European clubs. We switched from Access Maintain which wasn't included in your list. Review Source Response from Expansive Solutions December 9, 2024 Thank you Louis, it's been such an enjoyable and successful roll out and we look forward to supporting you in the next phases 🚀 LK Laura K. Facilities Co-ordinator Events Services Used the software for: 1-2 years ### "Simple to navigate and a positive experience!" October 14, 2024 4.0 Overall, positive experience with regular contact with the support team. Pros Easy to understand Dashboard and easy to log jobs accordingly. Cons I find the schedules and PPM side of CAFM a little more challenging in the way it is laid out and being able to see a clear picture of what is due/coming up next. Review Source Response from Expansive Solutions October 28, 2024 Thank you Laura for your feedback. Let us speak to you about your PPM visibility as this is likely just the way the platform is configured for you. 😃 JR Jay R. Regional Property Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "What Every Facilities Manager Needs!" November 13, 2024 5.0 A lot better than our previous CAFM system, due to a more customised notification system but more importantly great support from Expansive. Pros The dashboard layout, very easy to use. The internal maintenance dashboard to track jobs and costs. Expansive makes commutations with contractors easy and very manageable Cons To reply on support to make any changes to the dashboard Alternatives considered [Fixflo](https://www.capterra.com/p/163230/Fixflo-Lettings/) Reason for choosing Expansive We felt that Fixflo was an off the self product with limited customisation and due to our portfolio we needed a system that could be adapted to our requirements Switched from [Mainteno](https://www.capterra.com/p/191767/Mainteno/) The notification system in Mainteno is poor resulting in missing jobs, SLAs and contractor notes Review Source Response from Expansive Solutions November 21, 2024 Thank you for your support and kind comments Jay. We look forward to our continued partnership. HG Hayley G. Statutory compliance manager Child Day Care Services Used the software for: 6-12 months ### "Expansive - Busy Bees user 2024" October 9, 2024 5.0 Once all information was imputed and we started using the system, we was able to work alongside expansive to add and make changes to suit our business, Expansive has enabled us to streamline our requirements to suit our business, for all and provide real time communication. Pros Expansive has helped our company to streamline Statutory Compliance, PPM services and reactive services, to have real time viewing of open jobs and 360 communication with our center's and service providers to have complete visibility on all works and status of each job raised. Cons Preparing all the data to be uploaded before scheduled start date took a while to double check but this enable all data being added was correct and had the ability to change afterwards if needed. Switched from [QFM](https://www.capterra.com/p/85992/QFM/) We needed a system that could grow with our business and required a system to be able to invert face over multiple platforms, we needed functions to simplify invoicing and see all linked works orders. Review Source Response from Expansive Solutions October 16, 2024 Thank you for your support and partnership. There's plenty more to come and we're excited to continue our journey together. MC Megan C. Property Co-ordinator Individual & Family Services Used the software for: 1-2 years ### "Positive move to Expansive. " October 14, 2024 5.0 Enjoy using expansive it's really easy to use and if we do have any issues we report to the support team who respond quickly to try and resolve for you. It has been a positive move across from our old system for not only reactive jobs but quote and pre planned works also. Pros easy to navigate through, the dashboard helps to see where you are with what jobs you have open and also expansive helps you have control over costs on jobs. Cons sometimes it can run a bit slow but think that might just be when dealing with a high volume of jobs or when working at home. Switched from [Mainteno](https://www.capterra.com/p/191767/Mainteno/) the system was too basic and it didn't fulfil our needs with contractors we were using, managing costs on jobs, giving us the notifications we needed. Review Source Response from Expansive Solutions October 28, 2024 Thanks Megan, great to hear this and thanks for your support. By the way, although our system rarely drags, we're working on some enhancements to make it lightning quick ⚡️ HS Hira S. Estates and Building Coordinator Education Management Used the software for: 6-12 months ### "Expansive Review " October 9, 2024 4.0 I don't use the system as much as the regional teams, but for what I have been using it, its been very helpful. Pros That the system is very interactive, there are multiple ways to track a job which is very helpful. Cons Every actions goes up as Work order, it would be nice to have option to upload a separate action list which can be monitored internally without adding up to the work orders. Switched from [Civica Expenses](https://www.capterra.com/p/160179/MyExpensesOnline/) No user friendly enough, the system was very clunky. Review Source Response from Expansive Solutions October 16, 2024 Thank you Hira for your positive feedback. There's certainly some things we can do to support your action list. Let's catch up soon. KS Kevin S. Head of Facilities Health, Wellness and Fitness Used the software for: Less than 6 months ### "A CAFM system for the new ages " November 7, 2024 5.0 nothing has been too much effort, the guys have been a dream to work with Pros the setup has been so easy an simple to do, our onboarding project manger has been fantastic to work with Cons I havent found anything which i am not happy with yet. Alternatives considered [Nuvolo](https://www.capterra.com/p/244869/Nuvolo/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[vx Maintain](https://www.capterra.com/p/214151/vx-Maintain/)[Condeco](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/) Reason for choosing Expansive speed of implementation, cost and user friendly system Review Source Response from Expansive Solutions November 13, 2024 Thank you for your kind words Kevin, our partnership means a lot to us and we're looking forward to a long fruitful relationship. MH Mervyn H. Estates and facilities business partner Non-Profit Organization Management Used the software for: 1-2 years ### "CAFM for animal charity" December 22, 2023 5.0 Positive. The team have been great at helping us set up what feels like a custom made product. Pros It was well costed compared to other similar products on the market, highly customisable to suit our needs clearing away some sections we did not require which keeps the dashboard specific to us, Staff at expansive are helpful and not sales driven, the product is complete and you don't need to buy expensive bolt-on's to open functionality. The training tutorials are very helpful and will reduces the time and challenges when launching to new people. Cons They system (as yet) doe not allow you to email Directly from outlook into it to raise a work order or respond to a job notification. Review Source Response from Expansive Solutions January 25, 2024 Thank you Mervyn, you and the team are a joy to work with and we look forward to strengthening our relationship and driving your strategy on in 2024 💪 RH Richard H. Head of Facilities Management Logistics and Supply Chain Used the software for: Less than 6 months ### "CAFM, Partnernof choice" November 20, 2024 5.0 The journey as been made easy because of the team, \[sensitive content hidden\] is customer orientated and listens carefully, great team👍 Pros The adaptabilty, customization and the user experience, with the power to performance manage the suppliers was impressive but also many more key features that drew me to Expansive Cons There was nothing to dislike, i was impressed with Expansive Review Source Response from Expansive Solutions December 2, 2024 Thank you Richard for your partnership and support. We look forward to the future with you! DW Dan W. Group Head of Property Sports Used the software for: 1-2 years ### "Group Head of Property " November 8, 2024 5.0 It’s been really useful for me, we aren’t fully utilising the system yet and have already seen large improvements, I look forward to seeing what’s to come. Pros The system is easy to use and intuitive, the calendars make scheduling PPMs much easier and work orders have been streamlined. Our over all compliance has improved since the introduction of Expansive. The support team are always on hand to assist. Cons Would prefer to have more triggers / reminders particularly with remedial quotes. Switched from [Mainteno](https://www.capterra.com/p/191767/Mainteno/) Mainteno was mush less intuitive and clunky. Review Source Response from Expansive Solutions November 21, 2024 Thank you Dan, your partnership means a lot to us and we look forward to taking you to the next level! Let’s speak about the triggers you described in the review. There’s things we can do! HJ Hazel J. Facilities Co Ordinator Consumer Services Used the software for: 6-12 months ### "Impressed with good support. " November 13, 2024 4.0 Impressed with good support and love the dashboard Pros Easy to use and has really helped with workflow in the day to day work life Cons can be a little clunky and sometimes it is difficult to locate quotes within a job within Review Source Response from Expansive Solutions November 21, 2024 Thank you for your valued feedback and support. We can’t wait to show you all the new features and enhancements coming your way in the future. JM Joe M. Head of facilities Entertainment Used the software for: 1-2 years ### "Highly recommend " October 18, 2024 4.0 It's been great! Great team to work with! Pros Very easy to use, especially for contractors. Cons I think we should've taken more time in the original launch Review Source Response from Expansive Solutions October 28, 2024 Thanks so much Joe. You're a pleasure to work with also. Long may it continue 🤩 CS Chris S. Head of Facilities Management Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Hands down, the best CAFM on the market " November 21, 2024 5.0 Pros From start to finish the support you get from \[sensitive content hidden\] and the team is incredible. They really listen to what is important for your business and are open and honest about what the system can deliver and what it can't. The system itself is easy to use for both team members and contractors. Cons Sub categories options, but that's being vey picky Review Source Response from Expansive Solutions December 2, 2024 Thanks so much Chris for your support and kind words. We can't wait for the delivery of the next phases 🚀 SW Steph W. IT Project Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very smooth Expansive account set up" November 5, 2024 5.0 Pros Product is very intuitive and the Expansive team have dedicated a lot of time to ensuring our account set up is perfect before go-live. We have some quite complex workflows / requirements and they've managed to meet most of them. Cons Nothing much to say here, Expansive have been fantastic. My only feedback would be that we have one person dedicated to our account set up so if they're out of office then it can slow things. But this hasn't impacted our go-live timelines. Review Source Response from Expansive Solutions November 13, 2024 Thanks Steph, you and the team are a pleasure to work with and we look forward to a long partnership. The wider team are really looking forward to getting involved too and you'll have support all around the business. YT Yvetta T. Facilities Administrator Hospital & Health Care Used the software for: 2+ years ### "Inavative and personalised system and service " February 20, 2023 5.0 Our over all experience is positive , Expansive are a great company provide a great system and service Pros Personalised service and system tailoring allows us as a function to operate effectively. Having a system that adapts and grows with us is a huge asset to SpaMedica and is the main piece of software we use in faculties.\[sensitive content hidden\] and his team are always on hand to answer any queries we have and help with implementing any changes we have requested, \[sensitive content hidden\] and his team continue to collaborate with us on projects and are forthcoming with any ideas they have that may help our organisation. Cons On occasion it can take an extended period of time to implement updates on the system Reason for choosing Expansive This is not something i was involved in Review Source Response from Expansive Solutions February 22, 2023 Thank you! We really love working with you all and excited for our continued partnership as we continue to grow into the platform and enhance your entire experience. DM Dan M. Director Facilities Services Used the software for: 2+ years ### "Contractor usage of the CAFM System" May 5, 2023 5.0 As a contractor I work with many CAFM providers and Expansive FM is hands down the best we use. It is so intuitive and easy to use especially on mobile. Cons None. The System is easy to use from receipt of Work Order to completion. Review Source Response from Expansive Solutions May 10, 2023 Thank you for your continued support of Expansive FM. RB Rod B. Deputy Property and Environment Manager Education Management Used the software for: 1-2 years ### "Expansive FM review" February 13, 2023 4.0 I feel that as a business Activate learning have greatly benefitted from this software and it has put us on the right path to achieving good things going forward. Pros I personally find this software easy to use and a great tool for highlighting required maintenance.Extremely user friendly and a huge asset for our company. Cons All current features are good at present, I think a good additional feature would be for the end user to have the ability to leave feedback whether it be positive or negative on completion of a job. Review Source Response from Expansive Solutions February 14, 2023 Thank you Rod - we're really pleased the platform is working well for you and the team at ALG. We're looking forward to bringing you more advanced features in the future also. wC warren C. maintenance officer Facilities Services Used the software for: 1-2 years ### "making work a breeze" June 14, 2023 5.0 I find expansive to be very user friendly . It helps me with prioritising my work load on a day to day basis Pros i like the lay out and the fact i can access expansive via an app on my work phone making it easy to access my jobs on the move Cons there is nothing to date that I do not like about expansive Review Source Response from Expansive Solutions January 25, 2024 Thank you so much for your kind words Warren. If you love it now, you're going to be amazed at some of our upcoming features and design updates. Watch this space! KP Kelly P. Facilities Customer Services Assistant Education Management Used the software for: 2+ years ### "View of an Admin" February 21, 2023 5.0 Pros Before the software went live \[sensitive content hidden\] and his team spent a lot of time working with us to ensure it operated the way we wanted, this input from \[sensitive content hidden\] continues to this day.The system is easy for our stakeholders to use, easy to use on a day to day basis, reporting mechanism enables us to see progress on each site with work requests. Cons I feel the Expansive team have accommodated our many requests and continue to tweak the system to fit around us. When we first started it was missing a few components that we liked from our old system, work still continues to this day to meet our needs, which we appreciate. Review Source Response from Expansive Solutions February 22, 2023 Thank you! Really appreciate your comments. Thank you for your continued support. AR Amandeep R. Regional Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "Expansive Platform" May 12, 2023 5.0 Very good always evolving to help the business needs Pros Quick and Easy to use and able to track and keep records and have reports produced Cons Not much to dislike as platform is always getting better Review Source Response from Expansive Solutions May 15, 2023 Thank you, it's a pleasure working with everybody at SpaMedica jD james D. enviroment officer Facilities Services Used the software for: 1-2 years ### "enviromental officer review of expansive" June 8, 2023 5.0 my overall experience in my day to day job is that expansive is very easy to use and fits my needs and requirements! Pros this product suits my line of work,its easy to create jobs ,easy to use when out and about on my works mobile phone! Cons in my work day there is nothing in particular in expansive that makes my job more difficult! Review Source Response from Expansive Solutions June 14, 2023 Thank you James - your feedback is really appreciated. CS Carl S. property and Environment Manager Education Management Used the software for: 1-2 years ### "Expansive in so many ways! good platform for maintenance management " February 13, 2023 4.0 Very good, Expansive team are fully engagement in developing and listening to the customers, reactive to solve problems and keen to enhance at every opportunity. Pros The ease in which you can move around the software, tweak data effectively and easily. clean layout Cons I would say compliance and document management, mainly to silken up the process, make it less clicks, and speed up the process Review Source Response from Expansive Solutions February 14, 2023 Thank you Carl, kind words and you're a joy to work with. Looking forward to our continued partnership. 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