---
title: "Expansive Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Expansive the right Maintenance Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/178265/Expanisve/reviews/"
page_type: "reviews"
language: "en"
---

Expansive

4.7 (33)

[View alternatives](https://www.capterra.com/p/178265/Expanisve/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of Expansive

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

MB

Mitch B

Global Maintenance ManagerRestaurants, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The AI features feel thoughtfully designed, and the budget planning insights tool has become invaluable for our financial forecasting.“

June 22, 2026

AK

Andrew K

Operations DirectorLeisure, Travel & Tourism, 201 - 500 employeesUsed the software for: 1-2 years.

“Integrations to zero haven’t been completed as hoped.“

June 15, 2026

RH

Richard H

Head of Facilities ManagementLogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“The adaptabilty, customization and the user experience, with the power to performance manage the suppliers was impressive but also many more key features that drew me to Expansive“

November 20, 2024

HJ

Hazel J

Facilities Co OrdinatorConsumer Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“can be a little clunky and sometimes it is difficult to locate quotes within a job within“

November 13, 2024

MC

Michelle C

Head of FacilitiesEntertainment, 201 - 500 employeesUsed the software for: Less than 6 months.

“The various interfaces for all users are extremely user friendly and has streamlined our processes and saved endless hours of labour“

June 11, 2026

JY

Jim Y

Head Of Facilities and HSERetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The user interface is very easy to navigate and much more user friendly than previous FMS systems used and reviewed“

June 15, 2026

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gemma L.  
Facilities manger  
Education Management  
Used the software for: 1-2 years

### "Expensive support grandir uks Facilities team"

June 25, 2026

5.0

my experience with Expansive has been brilliant from going from working in spreadsheet paper based emails to having everything now on expensive everything being factual everything having some accountability for it being completed or having the correct status is really useful especially with the portfolio of our eyes it can become quite tedious when you scrolling through emails or scrolling through spreadsheets so I have any all the a few clicks is brilliant I know that the nurseries are have really welcomed Expansive through them now having the visibility of Site to see again having the ability to raise work orders it’s helped with our emergency work order process so now the Nurseries can log things directly to the contractor they click it’s an emergency work order which Avoids the triad element so yeah it’s really really beneficial to grandir having expensive

Pros

The flexibility to assign or hold a work order and to see upcoming work orders and also to be able to feel like I have some control over what is going on within my properties and I’m in the no with any issues that they have. I also like that we have frequent meetings with \[sensitive content hidden\] our account manager and he shows us the new upcoming features gives us a lowdown of how we can use it. He knows what we use on our system and he knows what feature is going to best support us can so he can influence our usage. As I mentioned previously the use of being able to book work orders together to put through as an FJR is very good to have the payment only option for the Facilities job requests this gives us a ability to book orders and set as a day rate rather than a callout charge which One supports our budget management and also gets the best value for money and time use for the operative and the Nurseries. Expensive is really easy to use when you know how to so to start with It looks very daunting but if you break it down into bite-size chunks and you do your nonnegotiable first as to what your key aspects of using expensive was For and then you start building on that you start to find a rhythm and you start to find that every process of everything that you build into Expansive is quite similar in the process of building it for example adding contractors onto the portfolio and the database is really simple. You can add the email address and you can send them the welcome link they can go through it. We always direct the contractors once they’ve added that their profile that they check out the Help section and they watch a few videos just to get a feel for how to use expensive that’s a really welcome feature that’s on expensive that you’ve got training at a couple of clicks of a button again Everybody within Expansive is very supportive. If we need to raise a ticket we will raise a ticket and someone will come back to us on it. The nurseries are very happy with expensive and yeah overall it’s been a great experience so far.

Cons

Within our set up we have an F J R procedure and a project procedure which is a little bit of a work around that element needs some extra work as it is very time-consuming linking all the work orders to One F J R payment type and also creating application applications for Projects And them being a lot of applications that need to be created and a lot of steps that need to be followed another thing would be when we create a work order following attendance from a job the subject type at the top sites follow on work order automatically it doesn’t give you that prompt to change it so when I’m reviewing quotes I have a lot of Follow on Work order request which then I need to then dig into the main work order whereas if it prompt you to change that when you create the work order linked then that would be a lot better and very time efficient

Alternatives considered

[Joblogic](https://www.capterra.com/p/134632/JobLogic/)[Cleverly](https://www.capterra.com/p/10005701/Cleverly/)[QFM](https://www.capterra.com/p/85992/QFM/)[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)

Reason for choosing Expansive

Expensive was more for the client rather than the contractor which is what we liked this give us the ability to own our own Kath system but also to customise it with features that we needed that isn’t just the case of one size fits all

Review Source

Response from Expansive Solutions

July 27, 2026

Thanks for taking the time to leave such a comprehensive review, Gemma. It's fantastic to hear how expansive has helped your team move away from spreadsheets and email to a more connected way of managing work. Having better visibility, clearer accountability and the flexibility to adapt the platform to the way your organisation works is exactly what we set out to achieve. We're especially pleased to hear our Customer Success Lead has been such a positive part of your experience. Building a good partnership with our customers is just as important to us as developing the platform, so it's great to know the regular reviews and guidance have been valuable. Thank you as well for your suggestions around project workflows and follow-on work orders. Feedback from people using the platform every day helps us identify where small changes can make a real difference, and we'll be sure to share your comments with the product team. Thanks again for your review and for being part of the expansive

JY

Jim Y.  
Head Of Facilities and HSE  
Retail  
Used the software for: 1-2 years

### "From Email inbox to Expansive FMS "

June 15, 2026

4.0

Overall the Expansive FMS has revolutionised how our Facilities department operates with much more viability on compliance, costs and contractor performance. The team are able to see notifications and follow jobs through from start to finish ensuring that these are completed more efficiently.

Pros

The user interface is very easy to navigate and much more user friendly than previous FMS systems used and reviewed

Cons

Data input is a lengthy process with a number of areas requiring manual input. Would be better if more bulk upload options were available for attachments such as property floor plans etc.

Alternatives considered

[Planon](https://www.capterra.com/p/70410/Planon/)[MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/)

Reason for choosing Expansive

User interface was much easier to navigate and options at site level simple for staff to understand. Ongoing development and improvements as part of the package also benefited continual improvement

Review Source

Response from Expansive Solutions

July 27, 2026

Thanks for taking the time to share such a detailed review, Jim. It's great to hear expansive has transformed the way your facilities team manages compliance, costs, and contractor performance, and that the team can now follow jobs through from start to finish with greater visibility. That's exactly the kind of improvement we set out to deliver. We also appreciate your feedback on data input and bulk uploads. As organisations grow, making it quicker to bring information into the system becomes increasingly important, so suggestions like yours are genuinely valuable as we continue to develop the platform. Thanks again for your feedback and for choosing expansive.

AK

Andrew K.  
Operations Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Strong and adaptable FM system "

June 15, 2026

4.0

Overall well used but still work to get contractors to use it correctly and get internal technician to use it comfortably.

Pros

The connectivity of works orders linked to daily building checks or a compliance inspection is really good. A easy to use platform for staff to understand and buy into. Very adaptable work flows.

Cons

Contractor onboarding and induction. A bit of work is required to get contractors to use it correctly. Worth a welcome email with tutorial videos sent to contractors when they join. They don’t all use the dashboard effectively. Integrations to zero haven’t been completed as hoped. Not as simple as proposed to me during the procurement stage.

Review Source

Response from Expansive Solutions

July 27, 2026

Thanks for taking the time to leave such detailed feedback, Andrew. We're pleased to hear you've found the platform adaptable and that linking work orders with inspections and daily building checks has worked well for your team. We also appreciate you highlighting the challenges around contractor onboarding, adoption and the Xero integration. Introducing a new system across both internal teams and contractors is rarely straightforward, and feedback like yours helps us understand where the experience can be improved. Since your review, we've appointed a dedicated Contractor Enablement Lead whose focus is helping contractors get up and running more quickly through improved training, guidance and ongoing support. It's a role we've introduced because we recognise that successful contractor adoption is just as important as the technology itself. Thanks again for sharing your experience. We genuinely value the feedback and appreciate you taking the time to help us improve.

AH

Alex H.  
CAFM Compliance Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Expansive User review "

July 24, 2026

4.0

I enjoy using the system, it is easy to navigate and the workflow is simple to understand. When training both suppliers and internal users it is easy to show how to use the system, how to request and follow through a work order, how to manage their internal and external maintenance etc.

Pros

The customer support is always great - i feel over the past year this has really improved. Whenever we raise a query you guys are usually quick to respond. The system is easy to use as the interface is laid out clearly and in a simple manner.

Cons

The one thing i would say that needs improvement is the small bugs that appear. As we use this system so much there are bugs that appear fairly often. Just jobs being in the wrong state or something not releasing correctly - however with the support given the turnaround on these is usually very quick.

Switched from

[Access Maintain Evo](https://www.capterra.com/p/10032723/Access-Maintain-Evo/)

We needed our CAFM system to do more - manage PPM's better, manage assets etc

Review Source

Response from Expansive Solutions

July 29, 2026

It's brilliant to hear how your experience with expansive has developed over the past year, Alex. We're really pleased our support team has made such a positive impression, and that the platform has been straightforward to use and easy to introduce to both internal teams and suppliers. That's exactly how FM software should feel. We also appreciate your honest feedback. Your team makes extensive use of the platform every day, and as expansive continues to evolve with regular updates and new functionality, there will occasionally be issues that only become apparent in real-world use. Resolving those quickly is something we take seriously, so it's great to hear you've had positive experiences with our support team whenever you've needed us. Thanks again for your review and for choosing expansive. We really appreciate your continued support and the feedback you share as we continue to develop the platform.

NM

Nicola M.  
CAFM Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Streamlined Property Management with Expansive FM"

October 15, 2025

5.0

Expansive provides so much flexibility compared to other CAFM systems I have worked with which is a key factor.

Pros

Expansive FM makes our property issues easier to log, faster to resolve, and more transparent—keeping you, the contractor, and the property team all in sync.

Cons

The reporting extracts from Expansive are missing some elements we require however the new analytics platform will alleviate this in the long term.

Alternatives considered

[Access Maintain Evo](https://www.capterra.com/p/10032723/Access-Maintain-Evo/)

Reason for choosing Expansive

I was not involved with the decision of which CAFM we used.

Switched from

[Concerto](https://www.capterra.com/p/10012291/Concerto/)

To give back the sites more control over their own maintenance

Review Source

LB

Louis B.  
Maintenance Compliance Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review of Expansive CAFM System"

December 3, 2024

5.0

Pros

The launch of the Expansive CAFM system has been a transformative step for David Lloyd Clubs, offering both a streamlined approach for our UK clubs and unprecedented oversight across our European regions. For the first time we will be operating as one, across our clubs in the UK and Europe. As Maintenance Compliance Manager, this system has significantly enhanced our ability to track and manage maintenance activities, ensuring consistent high standards across the business. One of the key benefits of Expansive is the visibility it provides into our operations across Europe. For the first time, I have full oversight into the maintenance activities and compliance metrics of all our European clubs, enabling us to standardise processes and improve efficiency. This visibility ensures we can act quickly and decisively across borders, without losing sight of the individual needs of each location. In addition to the European oversight, Expansive will bring a more streamlined approach to our entire estate including all 105 clubs in the UK. By centralising all maintenance data into one easy-to-use system, it’s now simpler to manage work orders, track inspections, and ensure that we are meeting our compliance requirements. A standout success has been the smooth launch of Expansive in our Dutch clubs. The implementation was seamless and the support from the team at Expansive has been excellent throughout. Thank you, Team Expansive!

Cons

I am yet to come across anything I do not like, \[sensitive content hidden\] has done an excellent job in ensuring the product meets the needs of the business, making amendments when necessary.

Switched from

[Prospect CRM](https://www.capterra.com/p/107031/ProspectSoft-CRM-Software/)

We needed a system that could incorporate our European clubs. We switched from Access Maintain which wasn't included in your list.

Review Source

Response from Expansive Solutions

December 9, 2024

Thank you Louis, it's been such an enjoyable and successful roll out and we look forward to supporting you in the next phases 🚀

JR

Jay R.  
Regional Property Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "What Every Facilities Manager Needs!"

November 13, 2024

5.0

A lot better than our previous CAFM system, due to a more customised notification system but more importantly great support from Expansive.

Pros

The dashboard layout, very easy to use. The internal maintenance dashboard to track jobs and costs. Expansive makes commutations with contractors easy and very manageable

Cons

To reply on support to make any changes to the dashboard

Alternatives considered

[Fixflo](https://www.capterra.com/p/163230/Fixflo-Lettings/)

Reason for choosing Expansive

We felt that Fixflo was an off the self product with limited customisation and due to our portfolio we needed a system that could be adapted to our requirements

Switched from

[Mainteno](https://www.capterra.com/p/191767/Mainteno/)

The notification system in Mainteno is poor resulting in missing jobs, SLAs and contractor notes

Review Source

Response from Expansive Solutions

November 21, 2024

Thank you for your support and kind comments Jay. We look forward to our continued partnership.

MB

Mitch B.  
Global Maintenance Manager  
Restaurants  
Used the software for: 1-2 years

### "Expansive: More Than Just a CAFM System"

June 22, 2026

5.0

Our overall experience with Expansive has been very positive, and a huge part of that is down to \[sensitive content hidden\] and the customer operations team. \[sensitive content hidden\] has been instrumental in driving our partnership forward — she's proactive, knowledgeable, and genuinely invested in making sure we get the most out of the platform. With continued momentum on the roadmap, Expansive has everything needed to be the leading CAFM platform in the market.

Pros

We have had a very positive experience with Expansive's offering. The CAFM system is intuitive and has become central to our facilities operations. In particular, the asset management and PPM functions have transformed how our team plans and executes maintenance. The pace of innovation at Expansive is impressive. The AI features feel thoughtfully designed, and the budget planning insights tool has become invaluable for our financial forecasting. It is clear that \[sensitive content hidden\] have built a product they believe in, and their active involvement in the roadmap gives us great confidence in the platform's direction.

Cons

Currently, there is no currency conversion option available in the insights tool, which requires us to manually check reports country by country to see an overall estate financial view.

Review Source

Response from Expansive Solutions

July 27, 2026

Thanks for such a thoughtful review, Mitch. It's fantastic to hear expansive has become such an important part of your facilities operation, particularly around asset management, PPM and financial planning. Knowing the platform is helping your team plan, execute and forecast more effectively is exactly what we hope to achieve. We really appreciate your comments about our pace of innovation and the way we involve customers in shaping the roadmap. That's something we care deeply about, so it's encouraging to know it's making a difference. Thank you as well for highlighting the need for currency conversion within the insights tool. For organisations managing estates across multiple countries, having that broader financial view in one place is an important consideration, and feedback like yours helps us prioritise future improvements. Thanks again for taking the time to share your experience and for being part of the expansive community.

MC

Michelle C.  
Head of Facilities  
Entertainment  
Used the software for: Less than 6 months

### "A user friendly platform that will streamline your processes"

June 11, 2026

5.0

The platform has made job and budget management much more streamlined and far less manual saving numerous hours of admin labour and increased visibility of all jobs across our company.

Pros

The various interfaces for all users are extremely user friendly and has streamlined our processes and saved endless hours of labour

Cons

No ability to highlight preferred suppliers for job types to reduce who is presented for assigning jobs to or at least present them in a different order to alphabetical

Review Source

RH

Richard H.  
Head of Facilities Management  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "CAFM, Partnernof choice"

November 20, 2024

5.0

The journey as been made easy because of the team, \[sensitive content hidden\] is customer orientated and listens carefully, great team👍

Pros

The adaptabilty, customization and the user experience, with the power to performance manage the suppliers was impressive but also many more key features that drew me to Expansive

Cons

There was nothing to dislike, i was impressed with Expansive

Review Source

Response from Expansive Solutions

December 2, 2024

Thank you Richard for your partnership and support. We look forward to the future with you!

MS

Molly S.  
Property Compliance Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great CAFM System with Continuous Enhancements"

July 27, 2026

5.0

Overall, our experience with Expansive has been very positive. It has helped streamline our maintenance and compliance processes, improved visibility through reporting, and continues to evolve with regular enhancements. While there are areas that could be refined, the flexibility of the system and the responsiveness of the support team make it a valuable solution for managing facilities and maintenance operations.

Pros

Expansive is a flexible and configurable CAFM system that works well for managing reactive and planned maintenance, assets and compliance. The reporting tools provide valuable insights through custom dashboards, and the platform is easy to navigate for both office staff and engineers. Customer support is responsive and open to feedback, with a willingness to develop enhancements where needed. Overall, it offers good value for money by bringing maintenance management, contractor management and reporting together in one system.

Cons

Some areas of the system still require refinement, particularly around workflow flexibility and reporting. Certain processes involve more steps than necessary, (specific to client). While the system is highly configurable, some changes require vendor input rather than being administrator configurable.

Alternatives considered

[Planon](https://www.capterra.com/p/70410/Planon/)[Tabs CAFM](https://www.capterra.com/p/103153/CAFM/)

Reason for choosing Expansive

Felt best suited to us at the time of purchase, and we liked the idea of the system progressing using user feedback to grow.

Review Source

OT

Oliver T.  
Facilities Help Desk Manager  
Veterinary  
Used the software for: Less than 6 months

### "A Collaborative and Supportive service "

July 24, 2026

5.0

My overall experience with Expansive is very positive. The organisation provides me with the tools, support, and opportunities needed to successfully manage a busy Facilities Helpdesk function. Through my role, I continue to develop my skills in facilities management, customer service, stakeholder engagement, contractor coordination, and service delivery. The collaborative working enables me to improve processes, resolve issues efficiently, and deliver a high standard of service to internal customers. My experience with Expansive continues to contribute significantly to my professional development and strengthens my ability to manage facilities operations in a fast-paced environment.

Pros

What I like most about Expansive is the supportive and collaborative work environment. The team is professional, approachable, and always willing to help, which makes it easy to work effectively and deliver results.

Cons

At times, processes and communication between departments could be improved to increase efficiency and reduce delays. However, overall my experience with Expansive was positive and rewarding.

Review Source

Response from Expansive Solutions

July 29, 2026

Oliver, thanks for sharing your experience with expansive. It's great to hear that the collaborative approach has had such a positive impact, and that you've found the support, tools, and guidance have helped you deliver a busy facilities helpdesk function with confidence. We're also grateful for your feedback around communication and internal processes. As we continue to grow, we're always looking for ways to improve how we work together to provide an even better experience for our customers. Thanks again for taking the time to leave a review. We're delighted to be supporting your professional development and look forward to continuing to work with you.

LB

Louise B.  
propery admin  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Expansive review"

July 30, 2026

5.0

We have had a mostly positive experience using this facilities management portal. The system has made tracking maintenance and managing our daily requests much smoother. While we encountered a few technical glitches early on, the support team resolved them quickly and efficiently. It is a reliable tool for our operations.

Pros

The expansive portal makes managing our building needs very simple. Logging a new job takes just a few clicks, and the real-time status updates keep our whole team informed. The reporting tools also help us track past repairs with ease.

Cons

While the system is reliable overall and the support team resolved the issues quickly, those initial software bugs disrupted the daily workflow and caused temporary delays when trying to manage requests.

Review Source

AH

Alanna H.  
New Openings and acquisitions FM  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Expansive Takeover "

July 27, 2026

4.0

Moving over to this CAFM system has made it a lot easier to track and manage contractors. Easy to place call-outs and have an oversight of cost.

Pros

User friendly - easy to navigate with bright colours and clear descriptions. I would say it's great value for money.

Cons

The analytical platform has a lot of great information but its confusing to navigate. Being able to pull information can be confusing.

Review Source

HG

Hayley G.  
Statutory compliance manager  
Child Day Care Services  
Used the software for: 6-12 months

### "Expansive - Busy Bees user 2024"

October 9, 2024

5.0

Once all information was imputed and we started using the system, we was able to work alongside expansive to add and make changes to suit our business, Expansive has enabled us to streamline our requirements to suit our business, for all and provide real time communication.

Pros

Expansive has helped our company to streamline Statutory Compliance, PPM services and reactive services, to have real time viewing of open jobs and 360 communication with our center's and service providers to have complete visibility on all works and status of each job raised.

Cons

Preparing all the data to be uploaded before scheduled start date took a while to double check but this enable all data being added was correct and had the ability to change afterwards if needed.

Switched from

[QFM](https://www.capterra.com/p/85992/QFM/)

We needed a system that could grow with our business and required a system to be able to invert face over multiple platforms, we needed functions to simplify invoicing and see all linked works orders.

Review Source

Response from Expansive Solutions

October 16, 2024

Thank you for your support and partnership. There's plenty more to come and we're excited to continue our journey together.

DW

Dan W.  
Group Head of Property  
Sports  
Used the software for: 1-2 years

### "Group Head of Property "

November 8, 2024

5.0

It’s been really useful for me, we aren’t fully utilising the system yet and have already seen large improvements, I look forward to seeing what’s to come.

Pros

The system is easy to use and intuitive, the calendars make scheduling PPMs much easier and work orders have been streamlined. Our over all compliance has improved since the introduction of Expansive. The support team are always on hand to assist.

Cons

Would prefer to have more triggers / reminders particularly with remedial quotes.

Switched from

[Mainteno](https://www.capterra.com/p/191767/Mainteno/)

Mainteno was mush less intuitive and clunky.

Review Source

Response from Expansive Solutions

November 21, 2024

Thank you Dan, your partnership means a lot to us and we look forward to taking you to the next level! Let’s speak about the triggers you described in the review. There’s things we can do!

LK

Laura K.  
Facilities Co-ordinator  
Events Services  
Used the software for: 1-2 years

### "Simple to navigate and a positive experience!"

October 14, 2024

4.0

Overall, positive experience with regular contact with the support team.

Pros

Easy to understand Dashboard and easy to log jobs accordingly.

Cons

I find the schedules and PPM side of CAFM a little more challenging in the way it is laid out and being able to see a clear picture of what is due/coming up next.

Review Source

Response from Expansive Solutions

October 28, 2024

Thank you Laura for your feedback. Let us speak to you about your PPM visibility as this is likely just the way the platform is configured for you. 😃

MC

Megan C.  
Property Co-ordinator  
Individual & Family Services  
Used the software for: 1-2 years

### "Positive move to Expansive. "

October 14, 2024

5.0

Enjoy using expansive it's really easy to use and if we do have any issues we report to the support team who respond quickly to try and resolve for you. It has been a positive move across from our old system for not only reactive jobs but quote and pre planned works also.

Pros

easy to navigate through, the dashboard helps to see where you are with what jobs you have open and also expansive helps you have control over costs on jobs.

Cons

sometimes it can run a bit slow but think that might just be when dealing with a high volume of jobs or when working at home.

Switched from

[Mainteno](https://www.capterra.com/p/191767/Mainteno/)

the system was too basic and it didn't fulfil our needs with contractors we were using, managing costs on jobs, giving us the notifications we needed.

Review Source

Response from Expansive Solutions

October 28, 2024

Thanks Megan, great to hear this and thanks for your support. By the way, although our system rarely drags, we're working on some enhancements to make it lightning quick ⚡️

HJ

Hazel J.  
Facilities Co Ordinator  
Consumer Services  
Used the software for: 6-12 months

### "Impressed with good support. "

November 13, 2024

4.0

Impressed with good support and love the dashboard

Pros

Easy to use and has really helped with workflow in the day to day work life

Cons

can be a little clunky and sometimes it is difficult to locate quotes within a job within

Review Source

Response from Expansive Solutions

November 21, 2024

Thank you for your valued feedback and support. We can’t wait to show you all the new features and enhancements coming your way in the future.

CS

Chris S.  
Head of Facilities Management  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Hands down, the best CAFM on the market "

November 21, 2024

5.0

Pros

From start to finish the support you get from \[sensitive content hidden\] and the team is incredible. They really listen to what is important for your business and are open and honest about what the system can deliver and what it can't. The system itself is easy to use for both team members and contractors.

Cons

Sub categories options, but that's being vey picky

Review Source

Response from Expansive Solutions

December 2, 2024

Thanks so much Chris for your support and kind words. We can't wait for the delivery of the next phases 🚀

KS

Kevin S.  
Head of Facilities  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A CAFM system for the new ages "

November 7, 2024

5.0

nothing has been too much effort, the guys have been a dream to work with

Pros

the setup has been so easy an simple to do, our onboarding project manger has been fantastic to work with

Cons

I havent found anything which i am not happy with yet.

Alternatives considered

[Nuvolo](https://www.capterra.com/p/244869/Nuvolo/)[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[vx Maintain](https://www.capterra.com/p/214151/vx-Maintain/)[Eptura Engage](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/)

Reason for choosing Expansive

speed of implementation, cost and user friendly system

Review Source

Response from Expansive Solutions

November 13, 2024

Thank you for your kind words Kevin, our partnership means a lot to us and we're looking forward to a long fruitful relationship.

JM

Joe M.  
Head of facilities  
Entertainment  
Used the software for: 1-2 years

### "Highly recommend "

October 18, 2024

4.0

It's been great! Great team to work with!

Pros

Very easy to use, especially for contractors.

Cons

I think we should've taken more time in the original launch

Review Source

Response from Expansive Solutions

October 28, 2024

Thanks so much Joe. You're a pleasure to work with also. Long may it continue 🤩

HS

Hira S.  
Estates and Building Coordinator  
Education Management  
Used the software for: 6-12 months

### "Expansive Review "

October 9, 2024

4.0

I don't use the system as much as the regional teams, but for what I have been using it, its been very helpful.

Pros

That the system is very interactive, there are multiple ways to track a job which is very helpful.

Cons

Every actions goes up as Work order, it would be nice to have option to upload a separate action list which can be monitored internally without adding up to the work orders.

Switched from

[Civica Expenses](https://www.capterra.com/p/160179/MyExpensesOnline/)

No user friendly enough, the system was very clunky.

Review Source

Response from Expansive Solutions

October 16, 2024

Thank you Hira for your positive feedback. There's certainly some things we can do to support your action list. Let's catch up soon.

SW

Steph W.  
IT Project Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Very smooth Expansive account set up"

November 5, 2024

5.0

Pros

Product is very intuitive and the Expansive team have dedicated a lot of time to ensuring our account set up is perfect before go-live. We have some quite complex workflows / requirements and they've managed to meet most of them.

Cons

Nothing much to say here, Expansive have been fantastic. My only feedback would be that we have one person dedicated to our account set up so if they're out of office then it can slow things. But this hasn't impacted our go-live timelines.

Review Source

Response from Expansive Solutions

November 13, 2024

Thanks Steph, you and the team are a pleasure to work with and we look forward to a long partnership. The wider team are really looking forward to getting involved too and you'll have support all around the business.

YT

Yvetta T.  
Facilities Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Inavative and personalised system and service "

February 20, 2023

5.0

Our over all experience is positive , Expansive are a great company provide a great system and service

Pros

Personalised service and system tailoring allows us as a function to operate effectively. Having a system that adapts and grows with us is a huge asset to SpaMedica and is the main piece of software we use in faculties.\[sensitive content hidden\] and his team are always on hand to answer any queries we have and help with implementing any changes we have requested, \[sensitive content hidden\] and his team continue to collaborate with us on projects and are forthcoming with any ideas they have that may help our organisation.

Cons

On occasion it can take an extended period of time to implement updates on the system

Reason for choosing Expansive

This is not something i was involved in

Review Source

Response from Expansive Solutions

February 22, 2023

Thank you! We really love working with you all and excited for our continued partnership as we continue to grow into the platform and enhance your entire experience.

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