# Workever Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workever the right Workforce Management solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178267/workever/reviews --- Workever 4.7 (39) [View alternatives](https://www.capterra.com/p/178267/workever/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Workever Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews PR Paul R Projects ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “So easy to use and navigate, best feature for us is you can work with the App offline, which is amazing.“ February 6, 2026 RB Roger B Managing DirectorFacilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “We have used them for a number of years now and always found them good value for money, whilst making us more efficient.“ April 21, 2026 NW Nick W Managing DirectorSecurity and Investigations, 2 - 10 employeesUsed the software for: More than 2 years. “Excellent User interface and support from \[sensitive content hidden\] and the team.“ March 13, 2026 JL Jayden L ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “This streamlines the entire process and significantly reduces our administration costs.“ October 22, 2024 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director Environmental Services Used the software for: 2+ years ### "A well deserved solutions just basing on its customers support" January 18, 2022 4.0 Definitely a go try and recommended solutions and they are still constantly improving Pros The customer support is second to none. I never ever experienced such a great online customer support. I hope it will remain in times to come. Of what you want from a field management software, it's most likely to be there. Cons The internal navigation within customer to invoice to quotation probably need to be rethink on to improve on ease of use for users, readily and easily accessing information from all level. Quote, Invoice pdf design can be much better, but I learn to live with it. Just probably take some pointers from app like Xero Review Source BP Blanchard P. Ceo,Genaral manager Construction Used the software for: 2+ years ### "BEST OF THE BEST PERIOD !!" February 18, 2025 5.0 We have used workever for over 5 years and in my opinion Workever is the worlds number one work automation,multifuntional service CRM platform of this century developed and supported by a great team of people with morden day openminded B2B rapport and mentalities. Growing and running a business can be somtimes be like a tricky roller coaster ride however now called work ever but inntially called workforce and its team has also work with us along that entire roller coaster ride, every barier and turn was resolved with a positive outcome. \[sensitive content hidden\] has been my go to guy and has alsways helped resulting in the best outcome. Thank you \[sensitive content hidden\] ! Sam D I Y Handy Sam Services Ltd Pros \- Fully automated - Paperless - mulitifuntional - Field sevice speration from engineer, client & office( office controls who sees what ) Cons User subscription can become pricey to your comanpany however can or could make more sense chagerble to the user's email account than to the company it self leaveing each new user to pay for their subsctions that does also depend on how you company works. Alternatives considered [Field Force Monitor App](https://www.capterra.com/p/236206/Field-Force-Monitor-App/) Reason for choosing Workever most cost efficent and more thorughly effective than the majority. Review Source NN Nicholas N. Director Facilities Services Used the software for: 1-2 years ### "Good package and Easy to Use" February 17, 2021 3.0 Very happy for what we need for our company right now, new features have been added since we began using Workever that have enhanced the capabilities, as my company grows and needs change i hope the team at Workever keep updating to keep up with us. Pros Its very easy to use and self explanatory, can literally jump in and get set up and start your work flow Cons Needs additional work in invoicing areas, such as deposit functionally, pro forma invoicing etc. Also App needs updating and video upload feature to be added. Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/) Reason for choosing Workever Joblogic over complicated for our needs and to much data input to begin. Review Source PR Paul R. Projects Manager Construction Used the software for: 1-2 years ### "Work Ever amazing" February 6, 2026 5.0 Best App for us and very happy to have them on board. Work Ever tailor made all to suit our particular needs. Very happy Pros So easy to use and navigate, best feature for us is you can work with the App offline, which is amazing. Customer support also very friendly, speedy and efficient Cons I have no dis-likes, everything is perfect. Work Ever tailor made all to suit our particular needs. Very happy Review Source RW Russell W. Office Manager Civil Engineering Used the software for: 6-12 months ### "Great Management and Project App" October 18, 2023 5.0 Very happy and impressed, this has removed a lot of stress from planning. Pros It is very easy to use. Tracking workloads and assigning work to field workers is great. Real-time updating on task lists is perfect for staying on target. Cons There arent really any for the purposes of the work we do Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Podio](https://www.capterra.com/p/128631/Podio/)[Fergus](https://www.capterra.com/p/155571/Fergus/) Reason for choosing Workever It offers exactly what we need and doesn't price other services out of budget. Very clear pricing. Review Source RG Robert G. Director Construction Used the software for: 1-2 years ### "Back bone of the business " March 9, 2021 5.0 Just what I needed. Pros Having a single place to store vital business data on past, current and future works with all information at the touch of a button...it’s a game changer for us! We’ve been using workever for a while now and even though the system in itself is worth every penny, it’s their customer service and attention to users that beats all competition. Cons Takes a little getting used too at first as its not as immediately intuitive as other versions. For smaller companies, it’s best to be run using the web based version on a pc, laptop or tablet etc Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing Workever Fitted my needs best. Customer service Are always there when I need to ask a question. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed to store data in one area that could take. Job from start to finish reliably. Review Source DG Dave G. Electrical Contractor Construction Used the software for: 1-2 years ### "I would definitely recommend using Workever " February 17, 2021 5.0 Overall it's a great product, and it continues to evolve, we will definitely continue using this product for the coming years. Pros It works perfectly for us as we need a solid system in place as we do multiple jobs in one day, with multiple engineers, and we need an efficient end to end process to quote, schedule and invoice work. This ensures this process and nothing falls through the cracks! Cons IMO there are improvements that can be made however every business is different and what works for us may not work for someone else. There are a few processes that could be simplified there are a few things we have to manually input that could possibly be automated, but generally speaking its pretty good! Alternatives considered [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Workever Because its much more lightweight and cheaper than commusoft, I can't remember unfortunately why we chose it over jobber. Review Source JL Jayden L. Manager Construction Used the software for: 1-2 years ### "Workever Used in Australia for Field Management " October 22, 2024 5.0 I'd recommend WE to any construction company that is looking for a digital field management solution. Pros We use Workever at Litchfield Roofing Pty Ltd in Australia, primarily within the height safety side of our business, specifically for inspecting previously installed systems and completing handover reports for new installations. The software is incredibly helpful for our field workers, allowing them to complete forms just with their phone onsite with ease. This streamlines the entire process and significantly reduces our administration costs. Workever's form-building function has been particularly beneficial, making it simple to create and assign job-specific forms quickly, eliminating the need for paper and improving overall efficiency. Cons There used to be some problems with the mobile ap synchronising completed forms with the online portal but that seems to have now been fixed with V2 recent updates. Review Source JC Jordan C. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Fantastic System for Maintenance Work " October 19, 2023 5.0 Its totally changed they way in which we book jobs in, quote, invoice, do our accounts and all for the better. We would be totally lost without Workever now. Pros The system is really easy to use, it does exactly what we need it to do. We can add all our customers, add jobs, compose quotes and convert completed jobs to invoices. The invoices are all linked to our Xero account. Having the app is great for the engineers to use when out and about in the field. You can also download reports that you need and customise everything for your business needs. The customer service is excellent, when you have a query, you can access a customer service rep easily and they are always very efficient and getting back to you, I've never waited more that a few minutes for them to respond - 99% of the time with a solution. Cons Being able to link one customer to another - i.e we have each customers set up, but each site needs an individual account due to the way we invoice. However, at times I may have to change the email address / street address for a customer - this means going into each individual customer and changing it. It would be great if you could select just email address / street address and click change for all. Reason for choosing Workever It fitted our needs perfectly, customer service were amazing and very passionate about their product and the system is very user friendly. Review Source LG Lydia G. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great customer service" August 23, 2023 4.0 Pros Creating jobs and booking them in, managing their progress through to invoicing, and then invoicing itself. The system works well for this, and the customer support when there are small glitches and problems is fast and responsive. Cons Some areas are designed in a way that they cannot be tailored to work better for a business. Ironically the tailoring tools are there, but are technically structured in such a way that in order to create more bespoke booking forms we have to lose all of our historical booking forms. Quite infuriating as it means these are services we can never use, and I struggle to see how they would be something anyone could consider implementing had they not had the foresight to know exactly what would work perfectly and implement it from day 1. Review Source rB rhys B. Sole Trader Automotive Used the software for: 2+ years ### "Mobile Field Engineer" October 18, 2023 5.0 Pros Easy to manage daily tasks, keep on top of day to to day business Cons certain features are missing but the feature request is always used and i am aware workever is still in progression Review Source MK Mohammed K. Director Security and Investigations Used the software for: 2+ years ### "Would recommend " September 21, 2023 5.0 Flawless Pros Perfect partner for being in the office or out in the field. Cons Unable to load videos in to app for reference, only photos Review Source lC lee C. director Construction Used the software for: 1-2 years ### "Organised " February 17, 2021 5.0 Great app for those businesses who what to be organised and provide a professional service to their customers Pros the system has never let us down and has become an integral part of our business. Cons We have requested additions and changes which go to a vote by all users, which we find is fair. we are just waiting on one more request to get added, which is taking a while. Review Source TW Trish W. Director Facilities Services Used the software for: 2+ years ### "Workever for Service based businesses. " May 21, 2026 5.0 Very good, whenever I have a question it's really easy to make contact with the team and they answer really quickly. Pros Simple and easy to use and documents look very professional. Once set up correctly provides great communication to our customers and provides all of our reporting documentation. Cons Lack of invoicing for CIS deductions meaning they have to be done separately in a different system. Not being able to multi select photos when deleting. Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/)[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reason for choosing Workever JobLogic was too expensive as we were a start up business, and Big Change I'd heard non-positive things about. Review Source LT Lisa T. Office Manaager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "5 Star App" February 19, 2026 5.0 Workever is used daily all through the day by both. Both our admins and electrical trades are very happy with its efficiency. Pros Our company loves Workever, we use it as a team. It is extremely user friendly and great value for money. Set up was simple and the customer support has been great. Cons For our trades this is awesome, however would also like to be able to access Workever as an Administrator as I travel a lot and can't check on jobs if I am not at a computer. Would like to be able to do it off my phone as well. Sometimes there is a little lag between changing frames you are in. Find later in the evenings if I am working late, it may freeze occassionally. Switched from [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) The app shut down at the time of change. Review Source NW Nick W. Managing Director Security and Investigations Used the software for: 2+ years ### "Workever. What A great bit of kit for your business" March 13, 2026 5.0 Excellent User interface and support from \[sensitive content hidden\] and the team. Moving to this cloud based easy to use system was integral to keeping our business running and our engineers on the road during Covid and since. If I could give them six stars I would. Pros We took on Workever just before Covid, and it allowed us to continue fully functioning during the pandemic. It was very easy to set up, and \[sensitive content hidden\] and the team have always been there to solve any little issues that we may have so we could design it our specification. Workever is great value for money and is an integral part of our job and maintenance management systems and is very easy to use. Cons Nothing. The system is an excellent part our our company structure. The only part of it we do not use fully is the invoicing system as we already used Sage, so we keep this separate from Workever. Review Source VR Verified Reviewer Admin Manger Machinery Used the software for: 1-2 years ### "Recommend! " February 23, 2026 5.0 Pros The customer support is top notch! \[sensitive content hidden\] in particular! Even have stock tracking for multiple locations included which links to invoices. Recommended. Cons Took me a while to get to grips with everything but i'm not very techy. Always someone on hand to help. Review Source HC Hana C. Accounts Manager Construction Used the software for: 2+ years ### "Good overall " May 5, 2026 5.0 Very good. Very personalized customer support and mash new features regularly added. Recent addition of deposits is an excellent feature Pros The support is personal and quick. Not like a big call centre with loads of stuff who never get to know you or your business. They’re always happy to provide extra tutorials etc. The field worker app is useful for my team on the road. Cons Lack of Integration of expenses on bank feed. To be able to track the profit and loss of jobs it would be less manual and time consuming if the bank feed could Integrate with expenses of jobs. Review Source RB Roger B. Managing Director Facilities Services Used the software for: 2+ years ### "Excellent Customer support" April 21, 2026 5.0 They always provide quick and responses to any queries which I have raised with them in the past. Superb! Pros They have an excellent support team, \[sensitive content hidden\] in particular who is our regular point of contact, is always willing to help and find a solution. We have used them for a number of years now and always found them good value for money, whilst making us more efficient. Cons I do not have any issues at all with how Workever works for us in the office or with our operatives out in the field. Review Source LH Lewis H. Director Consumer Services Used the software for: Less than 6 months ### "Using Workever will make you sleep easier." January 27, 2026 5.0 Excellent. \[sensitive content hidden\] and his team have been outstandingly brilliant. Our business is runnnig so much smoother with this software. Pros The 'ease' of use. The quick support if needed. Exceptional. A sheduling software you rely on. Not complicated and user friendly. Cons Some features need to be added into the plans as standard. Hopefully this will come. Text messaging features should be added in as standard with a fair usage limit, as text in the modern day are free with most mobile phone plans. Shouldn't be a premium to pay on the upper tier plans. Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Terrible software, over complicated. Wouldn't use again. Review Source ML Matt L. Service coordinator Civil Engineering Used the software for: Less than 6 months ### "very intuitive and user friendly" May 13, 2026 5.0 posotive experience and a great improvement on the out of date system I upgraded from. The responce time is good also regarding queries. Pros its very intuitive and user friendly. it tends to work how you expect it too and is easy to learn in a short time. Cons no delivery not template. it would be nice to have a delivery note template as many people need access to a simple delivery note. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) new job. the company i now work with already use it Review Source FB Fiona B. Director Facilities Services Used the software for: 2+ years ### "Great system for us" August 19, 2023 5.0 Excellent product that has improved our efficiency and pays for itself easily Pros We started using about 5 years ago after looking at a few similar models. The system is easy to use, very reliable with great customer service if there are any issues or any help needed to improve our use. Cons Nothing - I’m very happy with it so no complaints. Reason for choosing Workever Easy to set up and use. Value for money. Good free trial. Review Source AW Alex W. Engineer Construction Used the software for: 1-2 years ### "Game changer " October 18, 2023 5.0 Pros Easy to use. Impressed with the customisation and how easy the guys get on with the mobile app Cons Nothing the app works great even the team are always available to help if you don’t understand something Review Source AS Ali S. Property Manager Real Estate Used the software for: 1-2 years ### "Workever " September 25, 2023 5.0 Absolutely amazing will be looking to use this software when i set up my own buisness. Pros Love how we can manage our jobs that we log and categorise and also send reports to our clients. Cons it can delete your entry if you type up all the info but miss to enter the client so have to start again but this is a minor issue. Review Source DC Dean C. Director Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Look no further" January 4, 2024 5.0 I have been using Workever for over a year now. As an owner of an elevator business I know that not every trade works the same, however the flexibility of the Workever CRM can tailor any business to save time and money with invoicing and job management. Pros My biggest boast about this company is that their technical support team are immediately there to help in any aspect and areas to attend to any queries. I would not look pass this software package lightly. Cons Unfortunately I do not rate the mobile application highly. This said my area of trade is very uncommon and I can see that the team are working very hard to accommodate my needs. 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