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Taggbox is the best User Generated Content platform that helps marketers to increase user engagement, build trust, and grow conversions with solutions to discover curate and display user-generated content (UGC) across all marketing touchpoints. It empowers marketing strategies with brand advocacy & social interactions among users & the brand.
Provider
Social Scape Tech
Located In
United States
Foundation
2015
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Live Online, In Person, Documentation, Webinars
Support
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
Taggbox is a UGC platform & Social media aggregator that serves brands & businesses of all sizes, categories, and industries to curate & publish social and digital content across marketing channels.
Content Source: Taggbox
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Taggbox Reviews
"Awesome Social Wall for your Business!"
Overall: Delightful.
Pros: 1. Content Play 2. Social Wall Integrations 3. Beautiful designs 4. Website Integrations
Cons: Nothing is there that I don't like in this software.
Vendor Response
"Great product for our event!"
Overall: We loved using the live social wall for our event. It was a hit with our guests and the ability to post without a social media account was great for our customers that didn't have social accounts.
Pros: We wanted a way to let participants in our live event to share their social experience and pictures with each other. Taggbox was great to allow them to do this and stay engaged through out the event.
Cons: I found that sometimes when we highlighted posts to show more often that the algorithm seemed to override and still post what it wanted on its own.
"Great product but subpar customer service"
Overall: It works well. They just have poor communication and customer service.
Pros: It works great and helps with onsite conversion
Cons: The customer service is not great. I was double charged and the continued to charge me. I asked multiple times and it is very frustrating. Great product till you have an issue.
"Amazing for integrating UGC"
Overall: Very good so far
Pros: The widgets are easy to integrate, even if you are like me and not an experienced coder. It is a simple copy and paste, and has simple instructions if you get stuck.
Cons: Not many widgets included in the pricing plans, although Taggbox have been proactive in offering enterprise solutions which is appreciated.
Vendor Response
"Social Walls made easy"
Overall: My overall experience with Taggbox has been pretty good. They have one of the most amazing designs and customizations. The wall can be tried and then if satisfied you can do the payments. Pricing of the wall is also reasonable. Customer support is one of the strongest point. Would recommend Taggbox to everyone
Pros: 1. Secure payments 2. Beautiful and customizable themes 3. Proactive customer support 4. User friendly moderation
Cons: Wish there was an alternate way to get facebook posts on the wall, since hashtags are not available for Facebook
Vendor Response