Coconut Tickets

Coconut Tickets


4.5 / 5
4 reviews

Who Uses This Software?

We serve small to medium size businesses that are selling their own events or small event management organizations that are putting on paid events for their clients.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $16.00/month
    See pricing details
  • Pricing Details
    Affordable ticket sales by monthly subscription, no additional fees.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Coconut Tickets
  • coconuttickets.com/
  • Founded 2016
  • United Kingdom

About Coconut Tickets

Coconut Tickets is an affordable online solution for the sale of tickets for events, shows, fund raisers and festivals. Retain control by selling tickets from your own website, social media or free WordPress plugin. Receive ticket revenue promptly in your own Stripe or PayPal account. Scan e-tickets with our free app. Collect attendee information with custom forms. Unlimited ticket types. Budget easily with our monthly subscription plans and no per ticket fees.


Coconut Tickets Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Coconut Tickets Reviews Recently Reviewed!


Simple and Easy to use Ticketing Solution

Dec 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Coconut Tickets, is one of the best ticketing systems on the market, it professes to have been developed by Event Organisers for Event Organisers and I suspect that is correct. The developers have thought of just about everything this we as an event company could need from ticketing solution. It is versatile and easy to interrogate to get information when needed. The scanning API works well (dependent on your location)all in all a good all round ticketing tool.

Another really good functionality is that of traders being able to book in and upload their paperwork before the end users accepts them as a concession, this is really very useful as it takes away a lot of the administration.

Cons: There are very few things that we dislike about the system. What we have noticed is that the developer listens to the end user and therefore the system is still to a small extend 'Work in Progress'

Page functionality (tabbing forwards and backwards) we know is being looked at.

To be honest, there is very little to dislike about Coconut tickets

Overall: If anything Coconut has helped resolve problems rather than creating any. Our previous ticketing solution that was used for an Ice Rink was cumbersome and difficult to add customer to with Telephone sales, with Coconut it is easy, and through conversation with the developer we know there are still more (very minor) improvements going to be made in this specific area.

Overall, our experience with Coconut Tickets has been extremely good and we will continue to use it.

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Coconut Tickets Vender Pitches Review

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using Coconut Tickets' vendor pitch feature to sell trader pitches & stalls at my events/festivals. We were using word document application forms before and manually inputting data. I had been looking for an online solution for quite a while when Coconut Tickets got in touch. Their vendor pitch feature is exactly what I was looking for and I can do everything in one place - applications, document uploads, email templates and payments. I haven't found another solution out there that does exactly what I need. Their customer service is also absolutely amazing - very fast response, quick bug fixing and even making improvements based on my suggestions.

Cons: As Coconut Tickets vendor pitches is a fairly new feature there have been a few bugs and teething problems along the way. However, as I explained above, their customer service has been amazing and all issues have been fixed very quickly. I have almost been a guinea pig as this feature has developed and have offered suggestions of improvement, which have been taken on board massively. Certain tools can sometimes be a little difficult to understand at first, but i would definitely stick with it, ask for help, and it will solve all your trader applications needs!

Overall: Coconut Tickets has helped us transfer our trader/vendor process from a manual, time consuming task to a an easier and much faster process. Traders can fill in an online application form, submit their bids/choose their pitches, upload all H&S documents and agree to our T&Cs. All this info is stored within my CC profile and I can also export all information as an excel spreadsheet as well as download all documents. There a number of different pitch sales formats available that suit all our needs and as I said above, the customer service is wonderful!

An affordable whole ticketing package

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find the monthly packages affordable and the packs you can choose well put together. For our events it is especially good because we are seasonal and only have to pay for the month we're selling tickets.

I also like the simplicity of not having to install software, I can use the coconut tickets link on our website and Facebook page to handle the whole process form the sale of the tickets to verifying the e-tickets at the event.

Additionally, I find the sales page easy to customise, I can define ticket prices, quantities and premiums along with the layout with event details and the data I want to collect from the customers.

Something I found unique was the ability to integrate vendor pitch tickets which also collects the vendor information (certificates ect) so I don't have to this manually.

Cons: Nothing as of yet, working well for our events.

Vendor Response

by Coconut Tickets on September 14, 2018

Thanks for a great review. I hope you continue to get good value for money selling your events on Coconut Tickets long into the future. I wish you every success with your next event!

An honest platform that shows it doesn't have to cost a small fortune

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The simplicity of the pricing structure is very helpful and allows you to know exactly what you are spending on the service without any hidden surprises.

The forms can be customised and this is very useful for obtaining specific data.

Cons: Initially the integration of the software with our website was tricky and also setting up the link to our payment platform. However the support was great and we were able to resolve this.