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QUALCO Collections & Recoveries

QUALCO Collections & Recoveries

3.8 (4)
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PRICE

Pricing starting from:
€1 One Time
  • No free trial
  • No free version

REVIEWS

  • Ease of Use
    4.0
  • Customer Service
    3.7
  • Value for Money
    3.5
Likelihood to recommend
75%
Read All 4 reviews

TOP FEATURES

VIEW ALL FEATURES

What is QUALCO Collections & Recoveries ?

QUALCO Collections & Recoveries (QCR) is a modern, modular and comprehensive enterprise platform that orchestrates the end-to-end collection journey, streamlines in-house and third-party activities in one place and opera...

Who uses QUALCO Collections & Recoveries ?

The system is designed to serve the whole credit lifecycle from high-risk performing, early-stage delinquency to legal & recoveries and supports all banking products, as well as non-banking debt.

QUALCO Collections & Recoveries Video and Images

QUALCO Collections & Recoveries (QCR)
Segmentation & Workflows
Omnichannel Customer Engagement
Digital Self Service Portal
Reporting

What does QUALCO Collections & Recoveries offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • Chat
  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details
  • QUALCO
  • Located in Greece
  • Founded in 1998
  • https://www.qualco.eu/

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How much is QUALCO Collections & Recoveries ?

Starting From:
€1 One Time
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
TBC

QUALCO Collections & Recoveries Features

What solutions does QUALCO Collections & Recoveries provide?

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QUALCO Collections & Recoveries Reviews

Showing all 4 reviews
Overall
3.8
Ease of Use
4.0
Customer Service
3.7

Most Helpful Reviews for QUALCO Collections & Recoveries

Henrijs J.
Head Of Business Development
Financial Services, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 22, 2021
"Collection software that fits"
Overall: Really like the software - for serious collection business highly recommend.
Pros: Had an opportunity to demo run Qualco software. Lots of customization. Monst noted features easy to create and modify workflows /path how the debt collection process goes based on criteria
Cons: It takes time to adapt the software to specific country needs, yet it doesnt take ages so its a minor issue if at all.

Vendor Response

By QUALCO on May 5, 2021
Thank you for your positive review! Enhancing user experience though our services is one of our top priorities, so we are glad that you liked our software.
Alexis T.
Assistant manager
Banking, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 16, 2018
"Qualco Collections is an excellent software platform"
Pros: Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.
Cons: Time and hardware consuming EOD flows for large portfolios.
Yannis C.
Business analyst
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
2.0
Features
4.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
October 30, 2018
"Old fashioned UI with many obsolete functionalities"
Overall: We are using SOR version, which is a system that does the basic.
Pros: The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.
Cons: It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R&D.
KONSTANTINOS S.
Director
Banking, 10,001+ employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 9, 2018
"Qualco advantages and disadvantages"
Overall: We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.
Pros: User friendly, easy connected with dialer for the collection center.
Cons: Time of Batch, high cost in some cases and big time of implementations.