QUALCO

QUALCO Collections & Recoveries


3.5 / 5
3 reviews

Who Uses This Software?

QCR is developed for Organizations that carry out Collection and Recovery Operations on Debts they have either purchased or have been assigned for management by an independent Originator.


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • QUALCO
  • www.qualco.eu/
  • Founded 1998
  • Greece

About QUALCO Collections & Recoveries

QUALCO Collections & Recoveries is an End-to-End technology solution streamlining Collections & Debt recovery operations across all delinquency stages, from the early arrears to the legal proceedings. It supports all kinds of credit products from unsecured loans and credit cards to corporate loans and utility bills. Supports seamlessly both internal debt recovery operations as well as assignments of cases to be handled by external 3rd parties. (DCAs, Legal Offices).


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QUALCO Collections & Recoveries Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

QUALCO Collections & Recoveries Reviews Recently Reviewed!


Old fashioned UI with many obsolete functionalities

Oct 30, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.

Cons: It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R&D.

Overall: We are using SOR version, which is a system that does the basic.

Qualco advantages and disadvantages

Oct 09, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, easy connected with dialer for the collection center.

Cons: Time of Batch, high cost in some cases and big time of implementations.

Overall: We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.

Qualco Collections is an excellent software platform

Oct 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.

Cons: Time and hardware consuming EOD flows for large portfolios.