--- title: "Sociality.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sociality.io Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more." source_url: "https://www.capterra.com/p/178296/Sociality-io/" page_type: "product" language: "en" --- # Sociality.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sociality.io ## What is Sociality.io ? Sociality.io is an all-in-one social media management platform that enables marketers to easily manage their social presence in a single dashboard. Sociality.io currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn. Our primary aim is to help marketers improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights. ## What is Sociality.io used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 88% Neutral 12% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sociality.io ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sociality.io/capterra&name=Sociality.io ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sociality.io 4.6 (26) VS. [### Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,197)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (26) Ease Of Use 4.7 (5,171) Value For Money 4.8 (23) Value For Money 4.6 (3,620) Customer Service 4.8 (26) Customer Service 4.1 (3,647) ## Sociality.io alternatives [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,741)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (957)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,653)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [4.7 (3,451)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178296/Sociality-io/alternatives/) ## FAQs about Sociality.io Overview ### Which roles and teams benefit most from Sociality.io ? Sociality.io is most used by social media managers, specialists, and community teams that need to schedule content, monitor engagement, and manage conversations across channels. Marketing leaders, digital strategists, and brand directors use it to coordinate campaigns, track performance, and maintain brand consistency, while founders and executives rely on reporting for oversight. Answer based on 26 reviews Overview ### What company size and specific industries is Sociality.io built for? Sociality.io is designed for enterprises and digital agencies that need an all-in-one social media management platform. It is aimed at larger organizations and agency teams that manage social media activities across multiple clients or brands. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Sociality.io ? Sociality.io offers social media monitoring and engagement tracking, plus post scheduling and automated publishing for content management. It includes dashboards, reporting and analytics, benchmarking, and visual analytics for performance review. Additional features include @mentions, sentiment analysis, role-based permissions, approval process control, and multi-account management. Pricing ### How much does it cost and what fees or limitations are included? Sociality.io starts at $99 per month for the Pro plan, which includes 1 user and 10 pages. The Business plan is $199 per month with unlimited users and 15 pages. Both add mentions at $15 per 1,000, while the Enterprise plan has custom pricing and unlimited pages. Free trial available. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does Sociality.io integrate with? Sociality.io integrates with 8 third-party tools for social media, communication, and automation, including Instagram, Meta for Business, LinkedIn for Business, and Twitter/X. It also connects with Slack, Intercom, Microsoft Excel, and Zapier for reporting, messaging, and workflow automation. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Sociality.io offer? Sociality.io provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation gives users written reference material for self-paced learning and step-by-step feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Sociality.io offer? Sociality.io provides Email/Help Desk, Phone Support, and Chat. Users describe the customer service as helpful, well trained, and quick to respond, with support that is on point when problems come up and prompt solutions when needed. Answer based on 3 reviews ## Features AI summary Based on 6,068 Social Media Management reviews Capterra data shows that buyers of social media management software rank the following features as their top priorities: - **Social Media Integration** (**55%** of reviewers rated this feature as critical) - **Post Scheduling** (**57%**) - **Automated Publishing** (**54%**) Sociality.io supports all three features that reviewers rate most highly: **Social Media Integration**, **Post Scheduling**, and **Automated Publishing**. Together, these capabilities help businesses manage multiple social channels in one place, plan content in advance, and publish posts consistently, allowing teams to save time and keep social campaigns organized. Post Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Automated Publishing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Establish rules for automatic propagation of social media posts across one or more channels Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Multi-Account Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and post content across multiple social media accounts and platforms simultaneously Collaboration Tools 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Customer Engagement 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Initiate interactions with customers by proactively starting conversations or providing informational content Sociality.io 27 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Filtering: Find & retrieve relevant data or documents - Image Library: Store and manage images - Keyword Tracking: Track and monitor a specific set of keywords - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.2 (26) 4.2 Based on 26 reviews ## Pricing Value for money 4.8 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/178296/Sociality-io/pricing/) Pro $99.00 Flat Rate,Per Month It includes: - 1-0n-1 Onboarding Training - Data Retention - Live Chat Support Business $199.00 Flat Rate,Per Month It includes: - 1-0n-1 Onboarding Training - Data Retention - Live Chat Support Enterprise Contact Vendor for Pricing It includes: - 1-0n-1 Onboarding Training - Data Retention - Dedicated Account Manager - Enhanced API Audit Logs - Live Chat Support - Password Security Policy Value for money 4.8 (23) 4.8 Based on 23 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Intercom](https://www.capterra.com/p/134347/Intercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (26) 4.8 Based on 26 reviews ## User reviews Overall rating 4.6 Based on 26 reviews Filter by rating 5(18) 4(5) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Ketherine E. CEO Marketing and Advertising ### "Easy usability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 27, 2021 I've had many benefits as my marketing organization has improved by not worrying about posts as I can schedule them. Design can improve for better application performance. But I'm having a good experience. Pros The software is easy to use, it helps me schedule my posts with ease improving my social marketing planning.Integration with my existing projects was easy and I'm enjoying using the software. Cons The software designer is a bit outdated and could improve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YB YASIN B. DIGITAL HEAD Accounting ### "THANKS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 24, 2021 good Pros REPORTING, INTERFACE, CUSTOMER RELATIONS Cons instagram integration. reporting mathematics. Reasons for choosing Sociality.io \[SENSITIVE CONTENT HIDDEN\] are good solution partners Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA seyda A. content group head Marketing and Advertising ### " User experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 I can say the best social media reporting app I have used so far Pros I can access any data and this saves me time. Cons I can sometimes get a warning that the access key is invalid. I am not satisfied with this situation I hope it will get better soon Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ahmet Cenkhan T. Brand Director Marketing and Advertising ### "The Great Business Partner for Social Media Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge. Pros Sociality is our operation centre for 4+ years, as a scalable and easy-to-use management hub. It offers the perfect ambient for ongoing keyword-based monitoring reports (as a product to reflect brands' digital reputation), a simple learning curve to get everyone onboard at the right time. They are very flexible according to the both brands' and agencies' needs. Cons It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies. Sociality is not immune to these kind of changes. Fortunately, they have a great team to overcome whatever the change was and always there for a quick response if anything with the APIs gone wrong. Alternatives considered [BoomSonar Suite](https://www.capterra.com/p/156602/BoomSonar-Suite/) Reasons for choosing Sociality.io \- Scalability - Adjustable to different kinds of monitoring needs - Easy-to-use - Perfect customer services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. Social Media Manager Facilities Services ### "Best social media management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2020 Pros What I like most about Sociality.io is the Report feature. It's easy to use and allows you to create reports in seconds. I also like the ability to schedule the reports and have them sent via email. I use this feature to review our monthly analytics for our company's Twitter, Linkedin, and Facebook accounts all in one place. Cons So far what I have liked least is the fact that the Reports are not showing data for my Facebook group or the stories I share on FB. I feel like this is a must and hope to see it added in a future update. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Price and ease of use Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) [Buffer](https://www.capterra.com/p/143492/Buffer/) [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reasons for choosing Sociality.io In short: price, and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HT Hasan T. Social Media Specialist Financial Services ### "all services in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2020 On the platform where we live for more than 2 years, it always goes one step ahead of its competitors in the market with upgrades in the face of our meetings with the developers. Pros Listening, reporting, sharing and moderation services under one roof Cons there is no such thing yet, I hope it won't Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV koen V. owner Health, Wellness and Fitness ### "easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 29, 2020 overall it does what it needs to do and does that well. Especially for the price I paid is very much worth it. Pros I bought sociality as a lifetime deal a while ago and so far it saved me a lot of time and money. It's very straight forward and easy to use. Drag and drop your posts and leave comments. Cons The thing I don't like it the interaction with third party apps like linkedin and Instagram doesn't always run that smooth Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Feyzan D. Social Media Specialist Marketing and Advertising ### "user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2020 If you encounter a problem, customer service responds very quickly. Pros the program is very easy to use. features are sufficient. Cons I sometimes run into problems downloading reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Levent G. social media manager Food & Beverages ### "Comprehensive and safe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 successful and detailed analysis of all conditions is very successful Pros it is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team Cons Doesn't automatically share Instagram posts Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) the old product is not self-updating and the analysis section is limited and does not respond to each application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gizem D. Jr. Social Media Specialist Marketing and Advertising ### "Socialty review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 2, 2020 Interface and UX design is very efficient to use, contents they serve are also extremely useful. Pros System is very helpful for me when I'm preparing competitor analysis reports, tables and sheet diversity is brilliant. Plus, latest trends mailings are extremely helpful too. Thanks for all the support! Cons Brand limitation can be bothering sometimes, we have to upgrade our limits for our new clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178296/Sociality-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Instagram vs Sociality.io](https://www.capterra.com/compare/178296-210721/Sociality-io-vs-Instagram)