# Sociality.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sociality.io the right Social Media Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178296/Sociality-io/reviews --- Sociality.io 4.6 (26) [View alternatives](https://www.capterra.com/p/178296/Sociality-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sociality.io Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews Ketherine E CEOMarketing and Advertising, Self-employedUsed the software for: I used a free trial. “Integration with my existing projects was easy and I'm enjoying using the software.“ August 27, 2021 Gizem D Jr. Social Media SpecialistMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Interface and UX design is very efficient to use, contents they serve are also extremely useful.“ July 2, 2020 DC Daniel C Social Media ManagerFacilities Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It's easy to use and allows you to create reports in seconds.“ November 5, 2020 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ahmet Cenkhan T. Brand Director Marketing and Advertising Used the software for: 2+ years ### "The Great Business Partner for Social Media Management" November 9, 2020 5.0 As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge. Pros Sociality is our operation centre for 4+ years, as a scalable and easy-to-use management hub. It offers the perfect ambient for ongoing keyword-based monitoring reports (as a product to reflect brands' digital reputation), a simple learning curve to get everyone onboard at the right time. They are very flexible according to the both brands' and agencies' needs. Cons It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies. Sociality is not immune to these kind of changes. Fortunately, they have a great team to overcome whatever the change was and always there for a quick response if anything with the APIs gone wrong. Alternatives considered [BoomSonar Suite](https://www.capterra.com/p/156602/BoomSonar-Suite/) Reason for choosing Sociality.io \- Scalability - Adjustable to different kinds of monitoring needs - Easy-to-use - Perfect customer services Review Source Orhun Mert S. Co-founder & CMO Computer Games Used the software for: 6-12 months ### "Solves our problem" April 16, 2020 5.0 Pros It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful. Cons I know this is because of Instagram but we cannot post to Instagram via this product. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Sociality.io Because Sociality.io has a fair price over the others. Review Source Burak U. Social Media Specialist Marketing and Advertising Used the software for: 2+ years ### "My Experiences With Sociality" November 13, 2018 3.0 It helps me sharing the social media posts on time. So I don't have to do these manual. Pros When I face a problem I get help really quickly even though my problem is not always solved. However they do their best to help me with the problem. Other thing I like about this software is that it is very easy to use and get used to. When I first started to work as a social media specialist I used Sociality and it really went good for me to get used to it. I've been working with Sociality since 2016 and it has developed in years. With the latest update I could say it is much easier to work. Cons I sometimes have issues with notifications and it creates a problem when I'd like to share posts. This unfortunately happens regularly. So I always feel like I need to check if everything is fine. I also have issues with the reports sometimes. It might analyze my social media accounts' incorrect and I have to fix it myself. Review Source LG Levent G. social media manager Food & Beverages Used the software for: 6-12 months ### "Comprehensive and safe" July 13, 2020 5.0 successful and detailed analysis of all conditions is very successful Pros it is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team Cons Doesn't automatically share Instagram posts Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) the old product is not self-updating and the analysis section is limited and does not respond to each application. Review Source VR Verified Reviewer Community Management Specialist - LolaFlora Internet Used the software for: 6-12 months ### "Great Software and well educated Service" November 13, 2018 5.0 Sociality offer the opportunity to manage all your social media accounts and be interacting with the customers in real time, customer service is very helpful and really well trained, always able to offer you support and prompt solutions. Pros It's easy and practical to manage the social media accounts, able to be interacting with customers and followers at real time. Service always has a proper answer to solve your issues. Cons So far my experience with the software it's good, only recommendation as there are so many users that manage the software it will be good to have information from who answer each message, etc. Review Source VR Verified Reviewer Founder Internet Used the software for: 2+ years ### "User Friendly and Effective" December 7, 2018 5.0 Pros It provides control mechanism within teams, advantage in time management and functionality Cons It answers to many issues of social media management. Review Source VR Verified Reviewer Market Executive Brazil and Portugal Internet Used the software for: 6-12 months ### "very useful tool for team work" November 13, 2018 4.0 Sociality has been amazingly useful for my work. Where I work we do not have a permanent social media team, or one responsible person, but we work collectively, with everyone contributing with something. Sociality has proved a very useful tool to coordinate the work. Pros I absolutely love how they have always been available to respond our questions or request very quicky. Cons Currently the main limitation of sociality for me is not having auto-publish for Instagram posts. Review Source VR Verified Reviewer Content & Community Manager Marketing and Advertising Used the software for: 1-2 years ### "Great tool for social media reports!" December 17, 2018 5.0 It's making your job easier by its multifunctional structure that contains scheduling, reporting, moderation, monitoring. Pros I generally use Sociality.io to prepare social media reports. It has user friendly interface that makes easier to prepare social media reports. It is gathering our competitors data in useful graphics. It also helps me to find heavy users of my brands' on social media channels. Cons I couldn't get use to moderate comments and DM's via Socality.io. It can be about my habits, I am still using Facebook and Instagram panels for CRM. Review Source VR Verified Reviewer Digital Strategist Human Resources Used the software for: 6-12 months ### "Best in Price" November 14, 2018 5.0 As a digital strategist, it is very important to see every action and schedule in a single page makes my life and my teams easier. Pros Easy to use and customer services are on point all the time whenever i need them. Cons only con for me is not having a share photo option on linkedin due to linkedin partnership queue. Review Source Ketherine E. CEO Marketing and Advertising Used the software for: I used a free trial ### "Easy usability" August 27, 2021 5.0 I've had many benefits as my marketing organization has improved by not worrying about posts as I can schedule them. Design can improve for better application performance. But I'm having a good experience. Pros The software is easy to use, it helps me schedule my posts with ease improving my social marketing planning.Integration with my existing projects was easy and I'm enjoying using the software. Cons The software designer is a bit outdated and could improve. Review Source EG Efecan G. Social Media Supervisor Marketing and Advertising Used the software for: 2+ years ### "Not bad not good" November 14, 2018 3.0 I have been using Sociality for 2 years. I have prepared too many presentations using by Sociality. Also i have planned and shared tons of content with it. Pros When we meet with Sociality, it was an amateur enterprise. I think that amateur sprit was the best part of Sociality. They solve too fast when we send our problem to them. While we using a version of Sociality, they have worked for a new version of it and they upgrade free our policy to new version. Cons There were some problem in report panel. Also sometimes the data is giving by Sociality is not similar with Facebook/Instagram/Twitter's data. I think they have to improve the report part. Review Source DB Didem B. Sn. Social Media Specialist Internet Used the software for: 2+ years ### "I changed my job and brought Sociality.io with me" December 16, 2019 5.0 I've been using this panel for years. I always get a quick response when I have a technical problem here. I prefer sociality.io. because they care about customer satisfaction. Pros I'm not missing any mention about my brand. This is very important to me. Cons Still no automatic sharing for Instagram. But there's nothing Sociality.io can do for it. Instagram is guilty here :) Review Source DC Daniel C. Social Media Manager Facilities Services Used the software for: Less than 6 months ### "Best social media management platform" November 5, 2020 5.0 Pros What I like most about Sociality.io is the Report feature. It's easy to use and allows you to create reports in seconds. I also like the ability to schedule the reports and have them sent via email. I use this feature to review our monthly analytics for our company's Twitter, Linkedin, and Facebook accounts all in one place. Cons So far what I have liked least is the fact that the Reports are not showing data for my Facebook group or the stories I share on FB. I feel like this is a must and hope to see it added in a future update. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Sociality.io In short: price, and ease of use. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Price and ease of use Review Source HT Hasan T. Social Media Specialist Financial Services Used the software for: 2+ years ### "all services in one place" November 5, 2020 5.0 On the platform where we live for more than 2 years, it always goes one step ahead of its competitors in the market with upgrades in the face of our meetings with the developers. Pros Listening, reporting, sharing and moderation services under one roof Cons there is no such thing yet, I hope it won't Review Source FD Feyzan D. Social Media Specialist Marketing and Advertising Used the software for: 2+ years ### "user friendly" August 24, 2020 5.0 If you encounter a problem, customer service responds very quickly. Pros the program is very easy to use. features are sufficient. Cons I sometimes run into problems downloading reports Review Source RG Rasim G. Social Media Group Head Marketing and Advertising Used the software for: 2+ years ### "Sociality 3.0" December 9, 2018 4.0 Pros To manage a lot of social media networks on one platform. Cons It is not possible to export report with excel format. Review Source SA Sena A. Social Media Manager Marketing and Advertising Used the software for: 2+ years ### "Social Media Manager" December 3, 2019 5.0 Pros I love being user-friendly and having a colorful world Cons I guess there is no such thing. everything is okey. Review Source Gizem D. Jr. Social Media Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Socialty review" July 2, 2020 5.0 Interface and UX design is very efficient to use, contents they serve are also extremely useful. Pros System is very helpful for me when I'm preparing competitor analysis reports, tables and sheet diversity is brilliant. Plus, latest trends mailings are extremely helpful too. Thanks for all the support! Cons Brand limitation can be bothering sometimes, we have to upgrade our limits for our new clients. Review Source kV koen V. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "easy to use" September 29, 2020 3.0 overall it does what it needs to do and does that well. Especially for the price I paid is very much worth it. Pros I bought sociality as a lifetime deal a while ago and so far it saved me a lot of time and money. It's very straight forward and easy to use. Drag and drop your posts and leave comments. Cons The thing I don't like it the interaction with third party apps like linkedin and Instagram doesn't always run that smooth Review Source Seçil Ç. Founder Marketing and Advertising Used the software for: 1-2 years ### "Founder" December 9, 2018 5.0 Pros It makes our job easier on schedule and report. Cons We also need contenct to schedule on linkedin. Review Source YB Yağmur B. Social Media Team Director Public Relations and Communications Used the software for: 2+ years ### "It's good but needs to be better " November 20, 2018 4.0 For our brands' point of need, it's efficient and useful, but not so easy to use. Even while we adding brands, we need to open all accounts and page on the next tab of used browser. They need to some little things to make the tool more user friendly. Pros When we need an opponents analysis, we can take data from several opponents. Also customer servise is fast and helpful about any problem we're facing. Cons Our brands' "Access Tokens" loose contact very often. We need to activate them to avoid loosing data. Review Source YB YASİN B. DIGITAL HEAD Accounting Used the software for: 2+ years ### "THANKS" March 24, 2021 5.0 good Pros REPORTING, INTERFACE, CUSTOMER RELATIONS Cons instagram integration. reporting mathematics. Reason for choosing Sociality.io \[SENSITIVE CONTENT HIDDEN\] are good solution partners Review Source şA şeyda A. content group head Marketing and Advertising Used the software for: 1-2 years ### " User experience" November 24, 2020 5.0 I can say the best social media reporting app I have used so far Pros I can access any data and this saves me time. Cons I can sometimes get a warning that the access key is invalid. I am not satisfied with this situation I hope it will get better soon Review Source EB Eser B. Marketing Manager Security and Investigations Used the software for: 6-12 months ### "i am very satisfied with the general sense of use" November 13, 2018 4.0 Together with the CRM team, we can manage all questions and complaints from the social media without any problems. Pros user experience and easy reporting! The software ise easy to use and to learn. Cons It would be great for us to be able to get historical data, especially on Twitter. Review Source DC Dilay C. Marketing and Operations Director Online Media Used the software for: 1-2 years ### "sociality.io review" November 14, 2018 4.0 Pros This software has a great money/performance advantage. It makes very easy to measure and report the social activity. Cons The design was not so easy to navigate. Review Source Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.