Crowdfire

Crowdfire


4 / 5
17 reviews

Who Uses This Software?

Crowdfire is a powerful social media tool built for social Media Managers, agencies, brands, individuals, enterprises and startups to drive social media engagement and growth.


Average Ratings

17 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month
  • Pricing Details
    www.crowdfireapp.com/pricing
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Crowdfire
  • www.crowdfireapp.com/
  • Founded 2010
  • United States

About Crowdfire

Crowdfire is a social media management platform used by brands, businesses, agencies, and individuals all over the world to help drive social media engagement and growth. We have packed in features ranging from content publishing to content curation to customer service to engagement, all in one place at a competitive price. Crowdfire is simple to understand, helps you save tons of time, has a host of features in a single place and is the perfect tool to grow and manage your social accounts.


Crowdfire Features

  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring

Crowdfire Reviews Recently Reviewed!


Easy Social media growth

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: if you want to grow your social channnels but are not very tech savy then crowdfire for you, I have used crowdfire to grow my Twitter following from 200 follower to 10k followers over time.

Its very easy to use just add your targets and off you go, after that its a simple process day to day to grow plus crowdfire give you daily recommendations to help you too :)

Crowdfire can be used across Twitter, Instagram and many more social profiles

Cons: Nothing really it a ease tool to use for what it does, no much brain power required lool, they could add more feature and maybe extra social platfroms

Overall: Crowdfire helps people or business who require to gain social exposure without much work

Capterra loader

Solid but unspectacular social media management

Nov 11, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I went looking for a SaaS to schedule social media posts specifically but ended up testing out all of Crowdfire's features. A Chrome extension is essential as far as I'm concerned and Crowdfire's is pretty good.

When you find something online you want to share, click the toolbar icon and an overlay appears allowing you to post to various social networks, including Pinterest. It works, although there are sometimes issues with the extension grabbing post images.

The web dashboard has most of what you might expect from a social media management plan. That includes monitoring of mentions, monitoring of new followers and unfollowers, clicks on posts.

Crowdfire also helps you curate content, both posts and images. You can also connect RSS feeds and your own blogs.

Cons: There are number of quirks and features that fall short.

The overlay for the Chrome extension requires at least three clicks to choose a social network and then choose a time to post. There's no queue in the free tier as there is in every other tool I've tried.

If you change your mind, it's not immediately apparent how to remove the post from a particular network. You have to add another post, even if you don't want to post there, untick the checkbox in the resulting popup and then click done. Not ideal to say the least.

There's no preview of what will post in the extension overlay, so whether or not the extension succeeded in grabbing an image can only be confirmed after the post was shared.

The suggested content so far has not been very helpful and the suggested images weren't relevant at all. Fairly useless features really. Content Gems is better but a pro should do her own research and use a feed reader to curate manually. I have yet to find an automated curation tool that works very well.

The dashboard is clean but confusing in how features are organized: There's leftside navigation and also top menu navigation with completely different features and terms. Certain terms are unclear as to what they mean in context. The Manage menu item, for instance, is the third term in the top menu and is where you'll find 11 different features basic to social media management. I kept forgetting that that's where they were located.

Overall: All in all Crowdfire doesn't distinguish itself with its offering. The dashboard is clean but not organized well. There are better services and tools. The price is right at the moment though.

Capterra loader

Crowdfire - Social Media Management

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, makes good recommendations, can link to most popular social media accounts. The abilities to track your followings/followers accurately and schedule postings are a must-have should you want to grow and manage your profile in the current rush of social media and IoT.

Cons: Price hikes, no discounts for loyalty members, sometimes can pull some spammy profiles. No auto response, sometimes suggests botted profiles.

Overall: Crowd fire enables me to share my business news, posts and others in an easy and robust way. Content and user suggestions are a little off sometimes, but apart from that the app is a standard.

Capterra loader

Social Media Management Done Right!

Aug 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Allows scheduling of posts on major social networks

2. Provides you with a plethora of options of what to post as per the social network(based on your existing content as well as choices)

3. Enables Community Building and communication with fellow Creators by showing shareable content you'd likely be interested in

4. Simple UI and a good to use app(has one of the most simplified interface I've come across)

5. Gamification to ensure consistency remains on the table

Cons: For the free variant, it doesn't let you explore more than one social network as compared to its peers.

Overall: I've used Crowdfire for clients in different niches, Travel and Software As A Service(SaaS). My overall experience was satisfying and positive.

It helped me keep my users and followers intrigued. Thanks

Crowdfire builds my brand

Nov 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of maintaining multiple twitter and Instagram accounts simultaneously.

Cons: Lack of a "related hashtags" feature that would allow us to schedule posts with populated related hashtags for greater reach.

I also do not like the android version's inability to rotate to a landscape setting.

Overall: I have used crowdfire for a few years and continue to recommend it to others as a strong app to support social media brand growth.

Good social management tool

Mar 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how it makes I easy to manage your social accounts and gives suggestions on which content to post. It is my preferred social tool.

Cons: The changes with social network APIs means features come and go more often then I would like. Also pricing is a bit high.

Overall: We use it to manage all of our social interactions.

Capterra loader

Solid Social Media Management Tool

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Allows scheduling of post on major social media platforms making it extremely useful

2. Easy UI making it easy to perform functions

3. Mobile Application is also extremely functional allowing you to manage on the go.

Cons: Free Crowdfire doesn't allow you to have a scheduling calendar and set cap on follows, unfollow , and searches. Once you pay for the premium features they are also no refunds.

Overall: Was a very useful Social Media Management tool however is only optimal if you have the paid version.

Enter the Buffer-killer

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall, the focus on managing a 'social presence' vs batching a load of posts has been great. Its daily prompt allows me to review my following/unfollowers, check out my RSS feeds, and it suggests folks to follow that are often really relevant.

Cons: Sometimes I have trouble posting on LinkedIn from the app, but not certain whether that's a Crowdfire or LinkedIn issue.

Overall: Great aid for structuring my posts and keeping me focused on followers.

Capterra loader

Very good way to publish your content on social media

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to follow feeds and then schedule them on your social media.

Cons: The lack of ability to post on personal Facebook pages but that's not Crowdfires fault it's facebooks fault.

Took the convenient features away

Jan 27, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: The thing I liked most about this program was that they made it pretty easy to network with other twitter accounts.

Cons: They took a lot of the convenient features away, even though you would upgrade to a paid account to have these features. (for instance, they put caps on how many accounts you could follow or unfollow) this was EXTREMELY annoying. When autorenewal came around they did not send any notification that you had an auto renewal coming and they raised their prices too. I have no problem with programs raising their prices, but you should be able to cancel your account before getting charged ridiculous amounts of money when all they have done is take things away.

Overall: I liked it for a while but it became un-useful. When they started putting caps on the follow, unfollow and searches. It was not worth the new prices that they sneaked onto you. They do not offer refunds either. I would not recommend this program.

Great to Grown Twitter Account

Feb 01, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Crowdfire's daily "prescriptions" have helped me grow my Twitter account immensely. In a few minutes a day, you can find the best people to follow for your account, some great content to share, and who has unfollowed you.

Cons: I wish this worked for Instagram! There is currently a technical problem with the Twitter API and Crowdfire hasn't been able to do the Twitter stuff for 2 days. If that doesn't get sorted out, Crowdfire will be useless for me!

Capterra loader

Great all in one solution

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the Twitter management features. It is really easy to manage followers in a very short period of time each day.

Cons: The social posting feature is nice but I like to recycle my Twitter posts and there is no simple way to repost in a timely manner.

Overall: Overall great experience if the reposting was easier this would be hands down the best all around tool for social media management.

Capterra loader

Useful for gaining quick followers

Apr 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The app has a nice UI/UX. It's easy to follow the daily steps to get more followers and likes.

Cons: While you'll gain a bunch of followers with this software, most of them won't be useful. They're mostly there to follow back and a bunch of unknown people like you'll be doing with this software. So, it won't gain you targeted followers.

Capterra loader

My Crowdfire review

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It shares posts on multiple social platforms in a timely manner.

Cons: I cannot post my Weebly blog posts on a time schedule.

Overall: I use its free trial option for my social media posts. It works very fast on my old Galaxy Note 3 phone. You can use it from your PC's browser also. You can also follow up your social accounts' all aspects via the Crowdfire app. It is a useful app for creating social media impact for your business.

Capterra loader

Not Impressed

Jan 10, 2019
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I liked the ability to schedule posts and view insights for Twitter. The software appears to have pretty nice features for those who use Twitter's platform with the ability to follow and unfollow as well as track where your followers are from.

Cons: I purchased the software plan for the sole purpose of using its Instagram features. Unfortunately, most of the beneficial features, such as insights, had been disabled and were no longer useful. Additionally, you have to have the app to post to Instagram unlike Hootsuite, Coschedule and other social media management software. I also disliked that when you log into the Instagram feature, you virtually see nothing. You don't have access to your timeline. You can't see follow/unfollow information, and the software is pointless for the Instagram platform. There are simply much better options out there.

Overall: I've been unable to solve my social media scheduling issues with Crowdfire.

The best social management tool I have found so far

Feb 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you're looking to automate content or manage multiple social accounts, this is the tool for you. They make it easy to switch back and forth between profiles and post content.

Cons: I dislike that the free plan doesn't include the scheduling calendar. They make you pay for all of the features that you really need.

Crowdfire

Jan 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software makes managing the social media accounts alot easier because they're all in one place. The analytics of the accounts helps alot too.

Cons: There were certain functions it did not have even with the higher teir options.

Overall: It was good while I was using it, it has a really good looking interphase. The features are overall good.