# Legit Local  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Legit Local  Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/178307/Legit-Local

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# 

 Legit Local Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Legit Local

## What is Legit Local ?

We believe in supporting the small business by offering a free forever account. Legit Local sends review requests to customers, then the client can post them to the platform of their choice. It requests private feedback and public reviews via SMS Text or Email. There is a free forever option as well as paid multi-user and multi-location accounts. Send single invites or upload a csv bulk send. Integration with wordpress, ninjaforms, woocommerce, or unlimited webhooks.

## What is Legit Local used for?

[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Legit Local ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://legitlocal.com/&name=Legit Local )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Legit Local

5.0 (10)

VS.

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

$49

Per User, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (10)

Ease Of Use

4.9 (1,201)

Value For Money

5.0 (10)

Value For Money

4.8 (832)

Customer Service

4.9 (10)

Customer Service

5.0 (837)

## Legit Local alternatives

[4.9 (221)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (80)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/178307/Legit-Local/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Multi-Location

Manage and support multiple locations

Negative Feedback Management

Identify, track, and respond to negative feedback

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Legit Local 10 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage and support multiple locations

Identify, track, and respond to negative feedback

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allows businesses to share their videos on social media.

Features

4.8 (10)

4.8

Based on 10 reviews

## Pricing

Value for money

5.0 (10)

Free Trial

Free Version

Basic

$49.00

Per User,Per Month

Value for money

5.0 (10)

5.0

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Michael M.

Director of Marketing

Marketing and Advertising

### "The best bang for your buck to generate reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2019

The ability to collect feedback and reviews from customers on an automated basis is fantastic.

Pros

I like that we can send the review requests from the dashboard as well as via a link that we can include in an email and send via Mailchimp.

Cons

It would be nice to be able to set up a custom review site that is niche specific. I don't expect them to integrate with every review platform but it would be great to be able to add a custom title, image/logo, and link to leave a review there.

Reasons for choosing Legit Local

Price point was the main consideration. There are other services out there that do the same thing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jesse J.

CEO/Partner

Construction

### "Best bang for your buck! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2019

Legit Local cuts out a lot of the fluff making it straight to the point while out on the road servicing clients. Can't beat the value!

Pros

It's extremely easy to use at a fraction of the price compared to other platforms. We've seen great results!

Cons

It doesn't integrate with as many review sites, but honestly the three they integrate with is all I really care about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Tiara R.

Marketing Associate

Marketing and Advertising

### "Love Legit Local!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2018

Pros

It's simple to use and highly effective. It's so great to see all the reviews that are left and really lets companies know how great of a job they are doing, or where they can improve.

Cons

There is no positive feedback option. Clients should be able to say why they love the company they are leaving a review for!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan B.

Sr. Email Marketing Manager

Design

### "Great review software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2018

Amazing experience if you are not using a review software you should be. If you are not using Legit Local you should be!!

Pros

Easy to use, and doesn’t cost a fortune!

Cons

None, the software was amazing easy to use and great customer support!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Edgard L.

Marketing Specialist

Marketing and Advertising

### "Fantastic tool to build trust with customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 11, 2018

Pros

I am able to monitor ALL reviews that come from multiple listings such as Google, Yelp and Facebook. I can read, reply, publish reviews and follow up with individuals

Cons

No cons at the moment, This is such a great tool to manage your business reviews.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Scott L.

Project Manager

Design

### "Just want I needed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2018

It has been great. Their free version hooked me and now I am using this with a few clients and they are all on the standard plan with multiple users. If you are looking to try and get more review or dilute bad/past review GIVE THIS A TRY. It's free and easy!!

Pros

I have been using this for a few clients that I work with and it has helped tremendously. It's quick and easy for the end user. They also just came out with a new feature to send a unique link to anyone. I am not having my clients add that to their email signatures.

Cons

I didn't know that I could only send an invite to a phone number or email twice. After contacting them, it makes sense why their service doesn't. They don't want to bug people to leave a review. Simple as that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Blakely G.

Copywriter

Design

### "Makes interacting with customers easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2018

Their customer service is really helpful. They help you custom-tailor their services to fit your needs. So far, it's been a great experience.

Pros

I'd definitely recommend this service to my collegues. While other software provides similar services nothing does so at such an affordable price. It's also way easier to use than the other guys. If you're looking for a review management software this is your answer.

Cons

The only thing that would make using Legit Local better is increasing my service limits. Which is something I plan to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Developemnt

Design

### "Does exactly what I need it to"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2018

It used to be kind of a pain to get honest feedback from customers, but Legit Local makes it easy. I really like that you can get a pulse on your customers while getting honest feedback separate from public reviews.

Pros

Really easy to use and get feedback form customers

Cons

It would be nice to get more detailed analytics

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Matt M.

Office Manager

Marketing and Advertising

### "Great Tool to Talk to My Customers Directly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2018

Having direct communication with customers after they leave more store has allowed us to become closer with our customers and provide even better customer service.

Pros

Legit Local has been a huge help to me getting in contact with my customers that didn't have the experience we hoped for. Most of the times it has been a small misunderstanding and I'm thankful to able to find out their concerns directly and fix the problem immediately.

Cons

I would like to receive more information from them about how I can be more pro-active on receiving good reviews.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

VP Sales, Partner

Design

### "Simple, Inexpensive, and Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2018

Reviews in my world are extremely important for my business growth. My reputation is really all I have. So soliciting positive reviews has really boosted my overall business tenfold.

Pros

It was priced well and only had the features I needed. Other products seem to add functionality that I don't need. Easily invite customers by either email or text to leave reviews. Plus I can message back and forth with customers if necessary right through the app without giving out my personal info.

Cons

For me, there were no negatives. I guess if you needed more features. But I don't, plus it is still pretty loaded with features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178307/Legit-Local/reviews/)

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