Legit Local

Legit Local


5 / 5
3 reviews

Who Uses This Software?

Small Business


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Legit Local
  • legitlocal.com/
  • Founded 2017
  • United States

About Legit Local

We believe in supporting the small business by offering a free forever account. Legit Local sends review requests to customers, then the client can post them to the platform of their choice. It requests private feedback and public reviews via SMS Text or Email. There is a free forever option as well as paid multi-user and multi-location accounts. Send single invites or upload a csv bulk send. Integration with wordpress, ninjaforms, woocommerce, or unlimited webhooks.


Legit Local Features

  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Legit Local Reviews Recently Reviewed!


Does exactly what I need it to

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really easy to use and get feedback form customers

Cons: It would be nice to get more detailed analytics

Overall: It used to be kind of a pain to get honest feedback from customers, but Legit Local makes it easy. I really like that you can get a pulse on your customers while getting honest feedback separate from public reviews.

Simple, Inexpensive, and Effective

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was priced well and only had the features I needed. Other products seem to add functionality that I don't need. Easily invite customers by either email or text to leave reviews. Plus I can message back and forth with customers if necessary right through the app without giving out my personal info.

Cons: For me, there were no negatives. I guess if you needed more features. But I don't, plus it is still pretty loaded with features.

Overall: Reviews in my world are extremely important for my business growth. My reputation is really all I have. So soliciting positive reviews has really boosted my overall business tenfold.

Great Tool to Talk to My Customers Directly

Nov 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Legit Local has been a huge help to me getting in contact with my customers that didn't have the experience we hoped for. Most of the times it has been a small misunderstanding and I'm thankful to able to find out their concerns directly and fix the problem immediately.

Cons: I would like to receive more information from them about how I can be more pro-active on receiving good reviews.

Overall: Having direct communication with customers after they leave more store has allowed us to become closer with our customers and provide even better customer service.