# Legit Local Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Legit Local the right Review Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178307/Legit-Local/reviews --- Legit Local 5 (10) [View alternatives](https://www.capterra.com/p/178307/Legit-Local/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Legit Local Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott L. Project Manager Design Used the software for: 6-12 months ### "Just want I needed!" December 11, 2018 5.0 It has been great. Their free version hooked me and now I am using this with a few clients and they are all on the standard plan with multiple users. If you are looking to try and get more review or dilute bad/past review GIVE THIS A TRY. It's free and easy!! Pros I have been using this for a few clients that I work with and it has helped tremendously. It's quick and easy for the end user. They also just came out with a new feature to send a unique link to anyone. I am not having my clients add that to their email signatures. Cons I didn't know that I could only send an invite to a phone number or email twice. After contacting them, it makes sense why their service doesn't. They don't want to bug people to leave a review. Simple as that. Review Source MM Michael M. Director of Marketing Marketing and Advertising Used the software for: 2+ years ### "The best bang for your buck to generate reviews" October 7, 2019 5.0 The ability to collect feedback and reviews from customers on an automated basis is fantastic. Pros I like that we can send the review requests from the dashboard as well as via a link that we can include in an email and send via Mailchimp. Cons It would be nice to be able to set up a custom review site that is niche specific. I don't expect them to integrate with every review platform but it would be great to be able to add a custom title, image/logo, and link to leave a review there. Reason for choosing Legit Local Price point was the main consideration. There are other services out there that do the same thing. Review Source EL Edgard L. Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Fantastic tool to build trust with customers" December 11, 2018 5.0 Pros I am able to monitor ALL reviews that come from multiple listings such as Google, Yelp and Facebook. I can read, reply, publish reviews and follow up with individuals Cons No cons at the moment, This is such a great tool to manage your business reviews. Review Source VR Verified Reviewer Director of Developemnt Design Used the software for: 6-12 months ### "Does exactly what I need it to" December 8, 2018 5.0 It used to be kind of a pain to get honest feedback from customers, but Legit Local makes it easy. I really like that you can get a pulse on your customers while getting honest feedback separate from public reviews. Pros Really easy to use and get feedback form customers Cons It would be nice to get more detailed analytics Review Source VR Verified Reviewer VP Sales, Partner Design Used the software for: 6-12 months ### "Simple, Inexpensive, and Effective" November 5, 2018 5.0 Reviews in my world are extremely important for my business growth. My reputation is really all I have. So soliciting positive reviews has really boosted my overall business tenfold. Pros It was priced well and only had the features I needed. Other products seem to add functionality that I don't need. Easily invite customers by either email or text to leave reviews. Plus I can message back and forth with customers if necessary right through the app without giving out my personal info. Cons For me, there were no negatives. I guess if you needed more features. But I don't, plus it is still pretty loaded with features. Review Source Ryan B. Sr. Email Marketing Manager Design Used the software for: 6-12 months ### "Great review software!" December 11, 2018 5.0 Amazing experience if you are not using a review software you should be. If you are not using Legit Local you should be!! Pros Easy to use, and doesn’t cost a fortune! Cons None, the software was amazing easy to use and great customer support! Review Source Blakely G. Copywriter Design Used the software for: Less than 6 months ### "Makes interacting with customers easy" December 10, 2018 5.0 Their customer service is really helpful. They help you custom-tailor their services to fit your needs. So far, it's been a great experience. Pros I'd definitely recommend this service to my collegues. While other software provides similar services nothing does so at such an affordable price. It's also way easier to use than the other guys. If you're looking for a review management software this is your answer. Cons The only thing that would make using Legit Local better is increasing my service limits. Which is something I plan to do. Review Source JJ Jesse J. CEO/Partner Construction Used the software for: 6-12 months ### "Best bang for your buck! " January 21, 2019 5.0 Legit Local cuts out a lot of the fluff making it straight to the point while out on the road servicing clients. Can't beat the value! Pros It's extremely easy to use at a fraction of the price compared to other platforms. We've seen great results! Cons It doesn't integrate with as many review sites, but honestly the three they integrate with is all I really care about. Review Source TR Tiara R. Marketing Associate Marketing and Advertising Used the software for: 6-12 months ### "Love Legit Local!" December 12, 2018 5.0 Pros It's simple to use and highly effective. It's so great to see all the reviews that are left and really lets companies know how great of a job they are doing, or where they can improve. Cons There is no positive feedback option. Clients should be able to say why they love the company they are leaving a review for! Review Source MM Matt M. Office Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great Tool to Talk to My Customers Directly" November 11, 2018 5.0 Having direct communication with customers after they leave more store has allowed us to become closer with our customers and provide even better customer service. Pros Legit Local has been a huge help to me getting in contact with my customers that didn't have the experience we hoped for. Most of the times it has been a small misunderstanding and I'm thankful to able to find out their concerns directly and fix the problem immediately. Cons I would like to receive more information from them about how I can be more pro-active on receiving good reviews. Review Source Similar Products Featured