# Tines  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tines  the right Cybersecurity solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178319/Tines/reviews

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Tines

4.9 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tines

Ease of use

4.8

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
COO & EA Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great tools for security process and increase performance with automation "

October 29, 2019

5.0

In general terms our experience was really great, our performance increased a 100%

Pros

Flexibility for manual tasks automation, in general terms my experience was really great I was able to increase my performance

Cons

Integration with other solution could be a little bit difficult due to lack of documentation or poor examples related.

Review Source

MM

Martin M.  
Cyber Security Analyst  
Computer Software  
Used the software for: 6-12 months

### "Powerful and Scalable"

August 22, 2018

5.0

We've used it to automate processes we do every day, this gives the added advantage of making us think hard about how we do things, and what improvements we can add along the way.

Pros

We've used Tines to break down our processes into a number of easily automatable steps. These processes have included reaching out to other third party services via their REST API and correlating the data to create some really powerful Scenarios.

Cons

Automating a normally manual process can be intimidating at the start, but once you get familiar with the agent types, it becomes really easy to chain them together.

Review Source

WB

Wasim B.  
Incident Response Analyst  
Banking  
Used the software for: 6-12 months

### "Smart Piece of software"

August 20, 2018

4.0

Helping us to automate our repetitive task and helping us to achieve team/organizational goals.

Pros

Independent from 3rd party API Can be hooked with any application using an API Convert use case into graphical workflow what helps to find gaps in the usecase No coding skill required Easy to use and configure

Cons

I couldn't think of as if I feel that software is missing certain feature, Tines provides that feature with very good response time.

Review Source

RS

Roberto S.  
Manager Cyber Security  
Computer Software  
Used the software for: 1-2 years

### "Amazing product"

August 16, 2018

5.0

Tines allows us to perform API requests, collect data and correlate information from multiple systems quickly reliably.

Pros

This software is amazing, really powerful, easy to use and allows us to collect and correlate data from other systems quickly and reliably.

Cons

I would say that the software is really good overall, and you can do almost everything. We have been using it for a while and we did not see major cons.

Review Source

JM

John M.  
EU SOC Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "POC of Tines for SOC in McKesson"

October 12, 2018

5.0

Tines is set to become a major part of our success in Security Operations at McKesson. Our SOC is built on an automation and AI pillar and we see Tines as a strategic tool which will help us achieve a reduction in the cost and loss impact to our business.

Pros

Really easy for the SOC team to get up to speed and use Tines. Out of the box usability is excellent. Within a 10 week period we automated ticket to ticket generation, incident response use cases and very quickly realised the potential of Tines as a serious game changer.

Cons

Nothing its amazing as is the team supporting it.

Review Source

CO

Ciaran O.  
Senior Security Architect  
Consumer Electronics  
Used the software for: Less than 6 months

### "Automate EVERYTHING!!!!!!!!!!!!!!!"

July 16, 2019

5.0

The Tines team have been exceptional. Their responsiveness and overall skill was impressive. There was never a stupid question and they were always happy to help.

Pros

The fact that it can talk to anything that exposes an API - this is the most powerful tool I have used for our automation workloads.

Cons

No role based access control for the team in the console.

Review Source

DN

Dan N.  
Security Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Simple security"

July 16, 2019

5.0

Gr8

Pros

The value of the product is evident and the developers have a clear understanding of modern security engineering.

Cons

Immature, so some advanced functionality is still on the road map. \*Still\* better than their competitors.

Review Source

GM

Gary M.  
IT SOC Analyst  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Tines: Very Impressed!"

October 12, 2018

5.0

Tines representative was a pleasure to deal with and his experience with Security Operations Centre requirements was invaluable. Tines proved themselves to be very agile and responsive to the various requests suggested during POC

Pros

The adaptability of the product to handle any almost any SOC level process flow you can think of.

Cons

NA. It appears like Tines will rapidly become even more usable and flexible.

Review Source

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