--- title: "Tines Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Tines the right Cybersecurity solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/178319/Tines/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Tines 4.8 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Tines Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer COO & EA Manager Used the software for: Less than 1 year ### "Great tools for security process and increase performance with automation " October 30, 2019 5.0 In general terms our experience was really great, our performance increased a 100% Pros Flexibility for manual tasks automation, in general terms my experience was really great I was able to increase my performance Cons Integration with other solution could be a little bit difficult due to lack of documentation or poor examples related. Review Source R Reviewer Cyber Security Analyst Used the software for: Less than 1 year ### "Powerful and Scalable" August 28, 2018 5.0 We've used it to automate processes we do every day, this gives the added advantage of making us think hard about how we do things, and what improvements we can add along the way. Pros We've used Tines to break down our processes into a number of easily automatable steps. These processes have included reaching out to other third party services via their REST API and correlating the data to create some really powerful Scenarios. Cons Automating a normally manual process can be intimidating at the start, but once you get familiar with the agent types, it becomes really easy to chain them together. Review Source R Reviewer Incident Response Analyst Used the software for: Less than 1 year ### "Smart Piece of software" August 21, 2018 4.0 Helping us to automate our repetitive task and helping us to achieve team/organizational goals. Pros Independent from 3rd party API Can be hooked with any application using an API Convert use case into graphical workflow what helps to find gaps in the usecase No coding skill required Easy to use and configure Cons I couldn't think of as if I feel that software is missing certain feature, Tines provides that feature with very good response time. Review Source R Reviewer Manager Cyber Security Used the software for: 1-3 years ### "Amazing product" August 17, 2018 5.0 Tines allows us to perform API requests, collect data and correlate information from multiple systems quickly reliably. Pros This software is amazing, really powerful, easy to use and allows us to collect and correlate data from other systems quickly and reliably. Cons I would say that the software is really good overall, and you can do almost everything. We have been using it for a while and we did not see major cons. Review Source R Reviewer EU SOC Manager Used the software for: Less than 1 year ### "POC of Tines for SOC in McKesson" October 15, 2018 5.0 Tines is set to become a major part of our success in Security Operations at McKesson. Our SOC is built on an automation and AI pillar and we see Tines as a strategic tool which will help us achieve a reduction in the cost and loss impact to our business. Pros Really easy for the SOC team to get up to speed and use Tines. Out of the box usability is excellent. Within a 10 week period we automated ticket to ticket generation, incident response use cases and very quickly realised the potential of Tines as a serious game changer. Cons Nothing its amazing as is the team supporting it. Review Source R Reviewer Senior Security Architect Used the software for: Less than 1 year ### "Automate EVERYTHING!!!!!!!!!!!!!!!" July 18, 2019 5.0 The Tines team have been exceptional. Their responsiveness and overall skill was impressive. There was never a stupid question and they were always happy to help. Pros The fact that it can talk to anything that exposes an API - this is the most powerful tool I have used for our automation workloads. Cons No role based access control for the team in the console. Review Source R Reviewer Security Engineer Used the software for: Less than 1 year ### "Simple security" July 18, 2019 5.0 Gr8 Pros The value of the product is evident and the developers have a clear understanding of modern security engineering. Cons Immature, so some advanced functionality is still on the road map. \*Still\* better than their competitors. Review Source R Reviewer IT SOC Analyst Used the software for: Less than 1 year ### "Tines: Very Impressed!" October 15, 2018 5.0 Tines representative was a pleasure to deal with and his experience with Security Operations Centre requirements was invaluable. Tines proved themselves to be very agile and responsive to the various requests suggested during POC Pros The adaptability of the product to handle any almost any SOC level process flow you can think of. Cons NA. It appears like Tines will rapidly become even more usable and flexible. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.