Brandverity

Paid Search Monitoring


5 / 5
13 reviews

Who Uses This Software?

Marketing, compliance, and legal teams.


Average Ratings

13 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Brandverity for pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Brandverity
  • www.brandverity.com
  • Founded 2008
  • United States

About Paid Search Monitoring

Paid search brand protection. Gain unmatched visibility into ads on Google, Bing, Baidu, Yandex, and many other search engines globally. Identify competitors, partners, and sneaky affiliates running ads they shouldn't. Effortlessly send violation notices and takedown infringing ads. The world's largest brands use BrandVerity's powerful online platform to protect their trademarks in paid search


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Paid Search Monitoring Features

  • Case Management
  • Domain Monitoring
  • Investigation Management
  • Marketplace Monitoring
  • Mobile App Monitoring
  • Paid Search Monitoring
  • Prioritization
  • Social Media Monitoring

Paid Search Monitoring Reviews Recently Reviewed!


BrandVerity Saved Our Company 22X What It Cost Us

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: BrandVerity is very easy to use (once you know how) and reporting is a breeze for when it comes time to evaluate ROI. With some education of the tasks you're supposed to be performing in the account, it is actually very intuitive. The software has been stable, bug free and always available when we've used it every week for the past year.

Cons: Without education from your account manager it can definitely feel a little overwhelming using the software for the first time. In our case, I felt the account manager interpreted our goals very well, and so recommended the activities most suitable to achieve these. Generally, in my experience, a lot of software you are left to your own devices in the account to make of it what you will, but in our case, the hand holding was appreciated, it also ensured we made use of the software and kept us accountable to our goals.

Overall: We had issues protecting misuse of our brand in paid search results. There was a growing trend of other advertisers utilizing our protected brand and exploiting it in different manners. This was driving up our cost of customer acquisition but was also a bad experience for customers as they were obviously looking for us, but being taken elsewhere unexpectedly. We recently conducted an ROI estimate of using BrandVerity for our first year and the cost of the service returned 22X in saved conversions and reduced ad spend. We're thrilled!

Vendor Response

by Brandverity on May 01, 2019

Thanks for the review, Anthony! We're thrilled to hear we helped you reduce ad spend and increase conversions. It's great that your Customer Success Manager was able to get you up to speed with the software, but we completely agree it can be a bit overwhelming when you first get started. We're working to make the interface more intuitive - more to come!

Stellar Product and Services 10/10

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BrandVerity has been phenomenal in helping us monitor our paid search channel. Their dashboard is very user friendly, and their team has been incredibly flexible with allowing us to customize our policies to directly tailor our needs. Every person I have come in contact with at the company has been a joy to work with, and I highly recommend them.

Cons: There are some features which could be improved upon. It would be ideal to have an option to link directly to the ad screenshots within the exportable excel files. Another feature that would be beneficial would be the option to choose a custom date range in the share of voice reporting.

Vendor Response

by Brandverity on April 25, 2019

Thanks a bunch for the review! The good news is that we can help with the CSVs - we have an option under Report Settings include links to ad screenshots in your CSV exports. I can see how flexible date ranges would be helpful for the share of voice reports and will pass it along to our product team, as well. Please don't hesitate to get in touch if you'd like some help adjusting the screenshot settings for your CSVs!

Must have for any affiliate program

Apr 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BrandVerity has helped up violating publishers who are ad hijacking as well as bidding our trademarked term worldwide. This has saved us thousands of dollars in commission that would have been paid out otherwise. Each report gives details on the publisher's URL and their ability to decode masked URLs is invaluable, and something we would never have been able to do in-house. BrandVerity's tracks multiple networks, so we're also able to scale our policy monitoring within a single software.

Cons: There's no historical data to look at how long a publisher has been violating our policy (that I'm aware of).

Overall: Stopping publishers from ad hijacking to compete with our internal search efforts and preventing them from capturing sales by imitating our brand.

Vendor Response

by Brandverity on April 25, 2019

Thanks for the review, I'm glad we've been able to help! We do have some historical data available in the tool - would you be willing to get in touch with us? I'd love to learn more about your needs and figure out if the data we have meets them or if there are gaps.

Powerful tool with amazing customer support

Apr 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility the tool gives is very good. You can play around with the logic and RegEx, and have a direct influence on making the tool even stronger, and this can be A/B tested which makes it easier to decide if the new logic is better or not.

The ability to change the frequency of times the tool checks the SERPS is also very useful.

Another helpful feature for us is the affiliate ID of the ad fraudster, which can help you link one affiliate with other networks and easily ban them from other networks too or just ask the affiliate network to exclude them from your campaigns.

The alerts are also good, since you get notified based on your needs (they way you set the report up), so you don't have to do check the tool manually, every time.

The support team is amazing and world class! Super friendly, and very knowledgeable.

Cons: The dashboard could use a modern update, which the guys are working on already.

Overall: The main use in my department is to detect affiliate fraud. It helped us catch several cases for which we got refunds from the affiliate networks since the tool offers proof and everything you need to prove to the affiliate network about the fraud.

Vendor Response

by Brandverity on May 01, 2019

Thanks for the review! It's great that we've been able to help you keep an eye on affiliates in paid search and we look forward to sharing our dashboard updates with you soon.

Worth It

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Brand Verity is an incredibly easy to use, thorough tool for monitoring search. Variable and customizable settings, and detailed, well-organized daily reports make trademark violation monitoring simple, and reporting violators / sending bulk takedown requests turnkey.

Cons: It's not inexpensive, but in my opinion, it pays for itself. Not monitoring search, which can be a tedious endeavor w/o an auto-monitor and aggregator tool like this, can cost you far more than BV's monthly fee in the long run.

Overall: We're a strong brand in our field, with affiliate sales partners who don't always pay attention to our search / use of trademark guidelines, and frequent hijackers / intentional violators...so their robust alert system comes in very (very) handy. I also like the organic monitoring tool, which helps us monitor our overall brand across multiple marketing channels.

Brand Verity's customer service is great too, they're always happy to walk new staff through the tool to make sure they thoroughly understand its features ~ and we've never had an issue getting a rep on the phone to help figure something out (yes, live humans not chat bots!).

Vendor Response

by Brandverity on May 01, 2019

Sheri, thanks for much for the feedback! So glad to hear we've been able to help protect your brand in your affiliate program and beyond.

Capterra loader

The Secret Weapon in Brand Marketing

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how BrandVerity is set up to be very user-friendly. Within a few clicks, I can review trademark violations and report violating ads to the respective search engines. I can white label websites, or set up policies to specifically monitor competitors that I want to keep an eye on.

Cons: It would be valuable if the software provided additional low-level paid search insights than what is offered, this would position BrandVerity as more of a well rounded paid search resource.

Overall: BrandVerity's solution saves me time by removing the manual effort of monitoring our brand and automating the process of reporting trademark violations. Once everything is set up in the tool, using it is an easy and streamlined experience.

Vendor Response

by Brandverity on April 25, 2019

Thanks the review, Dustin! You may have already shared them with your Customer Success Manager, but if not we'd love to learn more about the additional paid search insights you'd like to see in the tool. Let us know if you'd like to connect!

Benefits of BrandVerity

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The system is very user friendly and allows us to effectively monitor our search terms and send out enforcement letters for infringing content.

Cons: Adding additional search terms can be difficult at times. However, the team at Brand Verity has been very helpful in assisting us with this.

Vendor Response

by Brandverity on May 01, 2019

John, thanks for the feedback! Glad our team has been able to help. Adding or editing keywords can be tricky, especially when you have multiple policies. Our product team is putting some thought into this, but in the meantime your Customer Success Manager will continue to be available as needed. We also have an FAQ that covers best practices for updating keywords, so feel free to get in touch if you'd like more info.

Brand Verity Works To Manage Paid Search Violations!

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Intuitive, good quality of information.

Cons: Occasionally get alerts that are not valid or identify the wrong offender.

Overall: Overall paid search monitoring helps me manage violations of my clients Terms & Conditions. This service saves me time and makes me more productive.

Vendor Response

by Brandverity on April 25, 2019

Thanks for the feedback! I hear you about the invalid alerts - if there are any specifics we'd love to take a look. There may also be adjustments we can make to reduce some of the noise. Feel free to get in touch if you'd like somebody to help optimize your account.

BrandVerity is effective and easy to use!

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease in which you can find and eliminate fraud.

Cons: At times adding new search terms was a little difficult, but the support team made it very easy to rectify.

Overall: We have saved money using this tool.

Vendor Response

by Brandverity on May 01, 2019

Thanks for the review, Carol! It's great to hear we've saved you money. We agree that updating keywords isn't very straightforward, especially if you have multiple policies. We hope you'll continue to use your Customer Success Manager as a resource - if you're interested we have an FAQ they can share around best practices, as well. Our product team is also putting some thought into how we can simplify this process down the road.

Trademark Infringement Complaints At Scale

Apr 18, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Great for submitting trademark infringement complaints at scale.

-Great for monitoring trademark infringements across the globe.

-I've had excellent reps whenever I've needed help.

-Once you get used to it, the tool is pretty easy to use.

Cons: -There's quite a bit of setup involved to get things started.

Overall: I'm mainly using BrandVerity to keep track of trademark infringements on our brand across the globe, since it'd be basically impossible to do that manually. It's been a huge help at getting infringing ads taken down without having to put hours of work into doing so every week. Very helpful tool!

Vendor Response

by Brandverity on April 25, 2019

Thanks for the feedback! We hear you, it does take quite a bit to get an account configured initially and make sure your results are customized. While there's some information we'll always need your help with, we are working on some changes that should make set-up a little more streamlined down the road. If you have anything that was especially time consuming or cumbersome we'd love to hear it.

BrandVerity is a Great Product

Apr 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Set it up and it runs independently without unnecessary input. Great for busy Paid Search managers. It is very easy to submit TM violations to the various search engines.

Cons: Some of the set up steps or additional bells and whistles aren't 100% clear at first glance.

Overall: BrandVerity has been a great partner and tool. I would recommend them to anyone.

Vendor Response

by Brandverity on April 25, 2019

Thanks so much for the feedback, Owen! We definitely agree that the app could be more intuitive and are taking steps to improve that. More to come soon! If you have any specifics that come to mind don't hesitate to get in touch.

A Great Tool for Catching Bad Users

Apr 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows us to find out who is abusing our affiliate program so we can appropriately ban them from further use.

Cons: It can be slightly difficult to navigate at times.

Vendor Response

by Brandverity on April 25, 2019

Thanks for the review, Catharine! We definitely agree that the app could be more user-friendly and are taking steps to improve that. More to come soon! If you have any specifics don't hesitate to get in touch with us, we'd love to hear it.

Great product and team

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The efficiency and that is makes my job so much easier

Cons: Nothing really, I feel like it provides everything I need

Vendor Response

by Brandverity on April 25, 2019

Glad we've been able to help, Estela! Thanks for the review.