# Brandverity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brandverity the right Brand Protection solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178334/Brandverity-Brand-Compliance/reviews --- Brandverity 4.9 (15) [View alternatives](https://www.capterra.com/p/178334/Brandverity-Brand-Compliance/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brandverity Ease of use 4.5 Customer Service 5.0 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dustin H. Sr. Strategist & SEM Manager Internet Used the software for: 2+ years ### "The Secret Weapon in Brand Marketing " April 22, 2019 5.0 BrandVerity's solution saves me time by removing the manual effort of monitoring our brand and automating the process of reporting trademark violations. Once everything is set up in the tool, using it is an easy and streamlined experience. Pros I love how BrandVerity is set up to be very user-friendly. Within a few clicks, I can review trademark violations and report violating ads to the respective search engines. I can white label websites, or set up policies to specifically monitor competitors that I want to keep an eye on. Cons It would be valuable if the software provided additional low-level paid search insights than what is offered, this would position BrandVerity as more of a well rounded paid search resource. Review Source Response from BrandVerity April 25, 2019 Thanks the review, Dustin! You may have already shared them with your Customer Success Manager, but if not we'd love to learn more about the additional paid search insights you'd like to see in the tool. Let us know if you'd like to connect! MO Mihaela O. Affiliate Program Manager Marketing and Advertising Used the software for: 2+ years ### "Great tool for monitoring affiliate compliance and avoiding unnecessary costs" December 13, 2021 5.0 I've been using BV for over two years now, for monitoring affiliates' compliance with affiliate program terms and conditions and I can't imagine work without it. It's very useful for brands not willing to let 3rd parties target TM and TM+ keywords in their search campaigns, looking to identify and prevent ad hijacks, and trying to make sure that the coupons they make available are only used by the intended parties. It was a little difficult to find my way around when I first started (but that's also because I'm stubborn and I prefer to discover everything on my own, I'm sure BV support would have helped and provided basic guidance), but then everything followed naturally. BV helps me identify affiliates violating the terms and conditions of the programs I manage and even of other 3rd parties (wholesalers, dropshippers, etc.) and, thus, either enforce compliance or avoid paying for uncompliant campaigns. It's also great for managing discount campaigns and, with them, costs. In times when most coupon websites rely on user-submitted information, it's very important to make sure the discount codes made available to a closed network, for example, don't get out in the public, especially when their spreading would generate unnecessary additional costs. It even provides ad screenshots, ad copies, redirect links, other users' feedback for a specific affiliate (program terms violator), websites where specific coupons are used, and more. Plus, support is very prompt and helpful. Pros It saves me a ton of time and energy. Once everything is set up, monitoring marketing campaigns and compliance becomes a breeze. Cons It can be a little overwhelming for new users with no or limited knowledge regarding keywords, trademarks, and coupon management. Review Source VR Verified Reviewer Ad Operations Specialist Marketing and Advertising Used the software for: 1-2 years ### "Powerful tool with amazing customer support" April 25, 2019 4.0 The main use in my department is to detect affiliate fraud. It helped us catch several cases for which we got refunds from the affiliate networks since the tool offers proof and everything you need to prove to the affiliate network about the fraud. Pros The flexibility the tool gives is very good. You can play around with the logic and RegEx, and have a direct influence on making the tool even stronger, and this can be A/B tested which makes it easier to decide if the new logic is better or not. The ability to change the frequency of times the tool checks the SERPS is also very useful. Another helpful feature for us is the affiliate ID of the ad fraudster, which can help you link one affiliate with other networks and easily ban them from other networks too or just ask the affiliate network to exclude them from your campaigns. The alerts are also good, since you get notified based on your needs (they way you set the report up), so you don't have to do check the tool manually, every time. The support team is amazing and world class! Super friendly, and very knowledgeable. Cons The dashboard could use a modern update, which the guys are working on already. Review Source Response from BrandVerity May 1, 2019 Thanks for the review! It's great that we've been able to help you keep an eye on affiliates in paid search and we look forward to sharing our dashboard updates with you soon. VR Verified Reviewer Affiliate Marketing Manager Retail Used the software for: 1-2 years ### "Must have for any affiliate program" April 18, 2019 5.0 Stopping publishers from ad hijacking to compete with our internal search efforts and preventing them from capturing sales by imitating our brand. Pros BrandVerity has helped up violating publishers who are ad hijacking as well as bidding our trademarked term worldwide. This has saved us thousands of dollars in commission that would have been paid out otherwise. Each report gives details on the publisher's URL and their ability to decode masked URLs is invaluable, and something we would never have been able to do in-house. BrandVerity's tracks multiple networks, so we're also able to scale our policy monitoring within a single software. Cons There's no historical data to look at how long a publisher has been violating our policy (that I'm aware of). Review Source Response from BrandVerity April 25, 2019 Thanks for the review, I'm glad we've been able to help! We do have some historical data available in the tool - would you be willing to get in touch with us? I'd love to learn more about your needs and figure out if the data we have meets them or if there are gaps. AT Anthony T. Director of Digital Marketing Medical Devices Used the software for: 1-2 years ### "BrandVerity Saved Our Company 22X What It Cost Us" April 26, 2019 5.0 We had issues protecting misuse of our brand in paid search results. There was a growing trend of other advertisers utilizing our protected brand and exploiting it in different manners. This was driving up our cost of customer acquisition but was also a bad experience for customers as they were obviously looking for us, but being taken elsewhere unexpectedly. We recently conducted an ROI estimate of using BrandVerity for our first year and the cost of the service returned 22X in saved conversions and reduced ad spend. We're thrilled! Pros BrandVerity is very easy to use (once you know how) and reporting is a breeze for when it comes time to evaluate ROI. With some education of the tasks you're supposed to be performing in the account, it is actually very intuitive. The software has been stable, bug free and always available when we've used it every week for the past year. Cons Without education from your account manager it can definitely feel a little overwhelming using the software for the first time. In our case, I felt the account manager interpreted our goals very well, and so recommended the activities most suitable to achieve these. Generally, in my experience, a lot of software you are left to your own devices in the account to make of it what you will, but in our case, the hand holding was appreciated, it also ensured we made use of the software and kept us accountable to our goals. Review Source Response from BrandVerity May 1, 2019 Thanks for the review, Anthony! We're thrilled to hear we helped you reduce ad spend and increase conversions. It's great that your Customer Success Manager was able to get you up to speed with the software, but we completely agree it can be a bit overwhelming when you first get started. We're working to make the interface more intuitive - more to come! VR Verified Reviewer Analyst, Digital Acquisition Hospitality Used the software for: 1-2 years ### "Stellar Product and Services 10/10" April 18, 2019 5.0 Pros BrandVerity has been phenomenal in helping us monitor our paid search channel. Their dashboard is very user friendly, and their team has been incredibly flexible with allowing us to customize our policies to directly tailor our needs. Every person I have come in contact with at the company has been a joy to work with, and I highly recommend them. Cons There are some features which could be improved upon. It would be ideal to have an option to link directly to the ad screenshots within the exportable excel files. Another feature that would be beneficial would be the option to choose a custom date range in the share of voice reporting. Review Source Response from BrandVerity April 25, 2019 Thanks a bunch for the review! The good news is that we can help with the CSVs - we have an option under Report Settings include links to ad screenshots in your CSV exports. I can see how flexible date ranges would be helpful for the share of voice reports and will pass it along to our product team, as well. Please don't hesitate to get in touch if you'd like some help adjusting the screenshot settings for your CSVs! SH Sheri H. VP Marketing & Communications Health, Wellness and Fitness Used the software for: 2+ years ### "Worth It" April 26, 2019 5.0 We're a strong brand in our field, with affiliate sales partners who don't always pay attention to our search / use of trademark guidelines, and frequent hijackers / intentional violators...so their robust alert system comes in very (very) handy. I also like the organic monitoring tool, which helps us monitor our overall brand across multiple marketing channels. Brand Verity's customer service is great too, they're always happy to walk new staff through the tool to make sure they thoroughly understand its features ~ and we've never had an issue getting a rep on the phone to help figure something out (yes, live humans not chat bots!). Pros Brand Verity is an incredibly easy to use, thorough tool for monitoring search. Variable and customizable settings, and detailed, well-organized daily reports make trademark violation monitoring simple, and reporting violators / sending bulk takedown requests turnkey. Cons It's not inexpensive, but in my opinion, it pays for itself. Not monitoring search, which can be a tedious endeavor w/o an auto-monitor and aggregator tool like this, can cost you far more than BV's monthly fee in the long run. Review Source Response from BrandVerity May 1, 2019 Sheri, thanks for much for the feedback! So glad to hear we've been able to help protect your brand in your affiliate program and beyond. VR Verified Reviewer Sr. Program Manager Marketing and Advertising Used the software for: 2+ years ### "Brand Verity Works To Manage Paid Search Violations!" April 19, 2019 5.0 Overall paid search monitoring helps me manage violations of my clients Terms & Conditions. This service saves me time and makes me more productive. Pros Easy to use, Intuitive, good quality of information. Cons Occasionally get alerts that are not valid or identify the wrong offender. Review Source Response from BrandVerity April 25, 2019 Thanks for the feedback! I hear you about the invalid alerts - if there are any specifics we'd love to take a look. There may also be adjustments we can make to reduce some of the noise. Feel free to get in touch if you'd like somebody to help optimize your account. VR Verified Reviewer Director of SEM Internet Used the software for: 1-2 years ### "Trademark Infringement Complaints At Scale" April 18, 2019 5.0 I'm mainly using BrandVerity to keep track of trademark infringements on our brand across the globe, since it'd be basically impossible to do that manually. It's been a huge help at getting infringing ads taken down without having to put hours of work into doing so every week. Very helpful tool! Pros \-Great for submitting trademark infringement complaints at scale. -Great for monitoring trademark infringements across the globe. -I've had excellent reps whenever I've needed help. -Once you get used to it, the tool is pretty easy to use. Cons \-There's quite a bit of setup involved to get things started. Review Source Response from BrandVerity April 25, 2019 Thanks for the feedback! We hear you, it does take quite a bit to get an account configured initially and make sure your results are customized. While there's some information we'll always need your help with, we are working on some changes that should make set-up a little more streamlined down the road. If you have anything that was especially time consuming or cumbersome we'd love to hear it. EP Estela P. Associate Affiliate Manager Marketing and Advertising Used the software for: 2+ years ### "Great product and team " April 19, 2019 5.0 Pros The efficiency and that is makes my job so much easier Cons Nothing really, I feel like it provides everything I need Review Source Response from BrandVerity April 25, 2019 Glad we've been able to help, Estela! Thanks for the review. DT Daniele T. Account manager Internet Used the software for: 2+ years ### "Ad oggi il miglior servizio che usiamo per la brand protection" February 15, 2023 5.0 Pros Molto spesso ci capita di dover integrare delle azioni di brand protection sulle campagne pubblicitarie dei nostri clienti e, grazie a brand verity, negli anni siamo riusciti a bloccare molti affiliati che facevano attività di brand bidding sulle campagne pubblicitarie dei nostri clienti. Trovare queste violazioni a mano è time consuming e comunque molto difficile, ma da quando utilizziamo brand verity abbiamo risolto definitamente questo problema: ogni qualvolta si verifica una violazione, possiamo intervenire prontamente per bloccare attività illecite. Cons Il software è molto costoso, svolge un ottimo servizio ma non tutti potrebbero trovarlo conveniente proprio a causa del suo elevati costo. Fossi in loro, valuterei dei pacchetti più economici per aziende di dimensioni ridotte. Review Source JP John P. Online Production Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Benefits of BrandVerity" April 24, 2019 5.0 Pros The system is very user friendly and allows us to effectively monitor our search terms and send out enforcement letters for infringing content. Cons Adding additional search terms can be difficult at times. However, the team at Brand Verity has been very helpful in assisting us with this. Review Source Response from BrandVerity May 1, 2019 John, thanks for the feedback! Glad our team has been able to help. Adding or editing keywords can be tricky, especially when you have multiple policies. Our product team is putting some thought into this, but in the meantime your Customer Success Manager will continue to be available as needed. We also have an FAQ that covers best practices for updating keywords, so feel free to get in touch if you'd like more info. CM Carol M. Sr. Manager Online Production & Compliance Media Production Used the software for: 1-2 years ### "BrandVerity is effective and easy to use!" April 24, 2019 5.0 We have saved money using this tool. Pros The ease in which you can find and eliminate fraud. Cons At times adding new search terms was a little difficult, but the support team made it very easy to rectify. Review Source Response from BrandVerity May 1, 2019 Thanks for the review, Carol! It's great to hear we've saved you money. We agree that updating keywords isn't very straightforward, especially if you have multiple policies. We hope you'll continue to use your Customer Success Manager as a resource - if you're interested we have an FAQ they can share around best practices, as well. Our product team is also putting some thought into how we can simplify this process down the road. OB Owen B. Paid Search Program Manager Airlines/Aviation Used the software for: 2+ years ### "BrandVerity is a Great Product" April 22, 2019 5.0 BrandVerity has been a great partner and tool. I would recommend them to anyone. Pros Set it up and it runs independently without unnecessary input. Great for busy Paid Search managers. It is very easy to submit TM violations to the various search engines. Cons Some of the set up steps or additional bells and whistles aren't 100% clear at first glance. Review Source Response from BrandVerity April 25, 2019 Thanks so much for the feedback, Owen! We definitely agree that the app could be more intuitive and are taking steps to improve that. More to come soon! If you have any specifics that come to mind don't hesitate to get in touch. CC Catharine C. Email Marketing Analyst Consumer Services Used the software for: 2+ years ### "A Great Tool for Catching Bad Users" April 18, 2019 4.0 Pros It allows us to find out who is abusing our affiliate program so we can appropriately ban them from further use. Cons It can be slightly difficult to navigate at times. Review Source Response from BrandVerity April 25, 2019 Thanks for the review, Catharine! We definitely agree that the app could be more user-friendly and are taking steps to improve that. More to come soon! If you have any specifics don't hesitate to get in touch with us, we'd love to hear it. Similar Products Featured ## Related categories [Brand Protection](https://www.capterra.com/brand-protection-software/)