Who Uses This Software?

Focus 9 serves to small, medium and enterprise level customers with equal ease and flexibility across multiple industry verticals


Average Ratings

15 Reviews

  • 3 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Focus SoftNet
  • www.focussoftnet.ca
  • Founded 1992
  • India

About Focus 9

Focus 9 is a leading ERP software equipped with ultramodern technology by Focus Softnet, a distinguished enterprise applications provider designing products with leading-edge capabilities.The comprehensive web-based software, Focus 9 is furnished with advanced tools enabling organizations across industries to optimize the critical business functions including human capital management, accounting and financial, enterprise performance management, supplier and customer relationship management.


Focus 9 Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Check Printing
  • Duplicate Payment Alert
  • Fraud Detection
  • General Ledger Entry
  • Vendor Management
  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing
  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • "What If" Scenarios
  • Audit Trail
  • Balance Sheet
  • Cash Management
  • Consolidation / Roll-Up
  • Forecasting
  • General Ledger
  • Income Statements
  • Multi-Company
  • Multi-Department / Project
  • Profit / Loss Statement
  • Analytics
  • Branch Optimization
  • Channel Management
  • Compliance Management
  • Customer Engagement
  • Performance Management
  • Risk Management

Focus 9 Reviews Recently Reviewed!


Focus 8 itself is alright but execution and customer support failed

Oct 09, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
Likely

Pros: User friendly, flexible, allow customization, a lot of features

Cons: Implementation took way too long and not professional.

What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business.

Too many bugs i.e. those report and function used to be alright then suddenly it does not work.

There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all.

Overall: Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up.

Software itself is not stable, too many bugs.

Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

FOCUS 9 ERP

Feb 12, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Cons: NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Overall: OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .

Focus

Feb 19, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It almost have all the automated features like SAP

Cons: Many complications/errors arises from time to time, print lay-out need to design or enter the field one by one, not that flexible configuration, problem solving is slow and not available in google compare to SAP and other software.

Overall: Just average. Usable

ERP for Automotive Spare Parts Management

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of use and the way the software was built around my business us case.

Cons: Reporting could have been little more dynamic by including pivot tables

Overall: I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.

Ideal ERP for Small Manufacturing Company

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use. Acceptable interface for users

Cons: rigid framework. Customization becomes tedeous

Overall: Inventory Management has become easy and accurate

Over All Satisfied

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease Of Use overall

I Like It since was focus 6

Cons: None , as customer care is covering all points

Zibara Clothing

Oct 07, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: that we can expedite the process from quoting to invoice to order

Cons: that I cannot view certain Focus Reports. Focus is not user friendly on the purchases side for me

Overall: not sure

Capterra loader

Overall Good

Oct 06, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Options are good, little flexible, crystal report can be developed, interface okay.

Cons: User Friendly, Unlimited masters that helps in categorizing the transactions.

Overall: It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.

Focus 8 Review

Oct 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: THe HR module is easy to use well developed

Cons: the accounting module need to be online on webpage

Overall: I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access

Capterra loader

CA review

Feb 19, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: it is easy to use with Arabic and RTL support and can provide accurate data in good forms

Cons: this program is one of the beast live transaction withe handheld devices

Focus 8

Sep 28, 2018
1/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

Pros: It's Customisation and the ease of reporting

Cons: Software bugs and technical not able to resolve. Critical financial acs, reconcile, customer outsnding, balances got errors. 2 yrs past and still problem exist.

Overall: Instead of solving problems, gv more trouble and need extras man power to test its software

Focus ERP Poor Customer Support

Dec 30, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Likely

Pros: Easy to use, flexible, allows customisation and reporting.

Cons: lot of bugs, it hangs in between, very poor customer support.

Under Implementation

Feb 12, 2019
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Good reports and good structure of the software

Cons: Weak implementation team and not much customized

Overall: Not as expected

VERY BAD SYSTEM

Feb 16, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: NO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE

Cons: EVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE

Overall: VERY BAD I WILL NEVER RECOMMENDED FOCUS FOR ANY FRIEND

FOCUS

Feb 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: easy user friendly and customization as per our requirement

Cons: Report to be generated inbuilt instead of customization for each screen,

Overall: Our main issue is Project Reporting and Asset management solved through this