# Focus X Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Focus X the right Accounting solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178344/Focus-X/reviews --- Focus X 3.8 (119) [View alternatives](https://www.capterra.com/p/178344/Focus-X/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of Focus X Ease of use 3.9 Customer Service 3.3 ## Pros and Cons in Reviews Abhigna R Content WriterInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “As a person responsible for managing content and digital marketing operations, the CRM provides a good platform to track leads from the campaigns, manage follow-ups, and organize customer information under one umbrella.“ March 13, 2026 Dc Devraj c AssociateComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “One drawback of Focus X is that some features feel limited or lack flexibility, making it harder to customize according to personal workflow needs.“ April 10, 2026 Vincent C Project ManagerPrinting, 51 - 200 employeesUsed the software for: 1-2 years. “Easy, modern ERP that unifies finance, inventory, HR and more in one place, gives real-time insights and automation, and scales with our business.“ February 2, 2026 Rs Rajkumar s RajkumarBusiness Supplies and Equipment, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Also, the print layout reports come with blue-colored titles, which do not look very professional or visually appealing.“ April 27, 2026 Rs Rajkumar s RajkumarBusiness Supplies and Equipment, 501 - 1,000 employeesUsed the software for: Less than 6 months. “It helps manage inventory efficiently, makes invoicing simple, and provides clear reports that help with business decisions.“ April 27, 2026 VB Vandana B .Industrial Automation, 11 - 50 employeesUsed the software for: 1-2 years. “It is slow, unreliable (not even listed on the Play Store), and often creates more problems than it solves.“ April 21, 2026 Nagole s HRInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The platform enables efficient candidate tracking, streamlined communication, and better coordination between recruiters and hiring managers.“ March 31, 2026 VB Vandana B .Industrial Automation, 11 - 50 employeesUsed the software for: 1-2 years. “Instead of simplifying work processes, it ends up making daily operations frustrating and inefficient.“ April 21, 2026 ## Showing most helpful reviews Showing 1-25 of 119 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vincent C. Project Manager Printing Used the software for: 1-2 years ### "Everything a small business needs!" February 2, 2026 5.0 Pros Easy, modern ERP that unifies finance, inventory, HR and more in one place, gives real-time insights and automation, and scales with our business. Cons Setup takes a long time, the interface and reporting could be more polished, and occasional slow support or glitches can be frustrating. Review Source SR Sindhuja R. associate Arts and Crafts Used the software for: 6-12 months ### "focus best vendor " April 17, 2026 5.0 Pros What I liked most about Focus X is how it brings everything into a single, unified platform. Instead of working with separate tools for finance, inventory, HR, and CRM, it centralizes all business operations, which makes processes more efficient and reduces manual work Cons One thing I liked least about Focus X is the initial setup and learning curve. It takes time to understand the system and configure workflows properly, especially for new u Switched from [SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/) best customer service, quality, pricing and support Review Source VV Veera V. Edp Admin Chemicals Used the software for: 2+ years ### "Waiting for better support " April 27, 2026 3.0 Pros Customization as per needs, GST setup, little bit interface, loading is quite good, which needs temp clean-up. Cons "We are frustrated. The local team cannot fix our problems, and the HO team takes 3 to 6 months to reply. We cannot run our business like this. We need a faster way to get help, or we will have to switch to a different software." Review Source hT hiral T. Proprietor Accounting Used the software for: Less than 6 months ### "Easy-peasy software " April 21, 2026 5.0 We can generate any report in no time. The reports generated are accurate. All the things can be done under one software. Pros The software is very user friendly. The work gets completed in no time. For any new person it is easy to understand and work with. Cons There are no negative points so far about the software in my opinion. Accounting work is done smoothly, invoices are generated without any hassle. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) One of the college suggested this software, as it is user-friendly when compared to other softwares. Review Source AR Abdur R. Auto spare parts trading Wholesale Used the software for: 1-2 years ### "Ease to use interface " May 1, 2026 5.0 Advanced solutions for accounting and financial services Facilitate seamless team communication Simplify complex consolidations with speed and flexibility Pros Ease to use User friendly tools All operations are done in a less than seconds The processing time for accounting documents has been reduced Cons Simply best We are getting more than what we are expected Stress free account management Access securely Review Source AG Amit G. DGM Consumer Goods Used the software for: 2+ years ### "LG Focus Long Term Relationship" April 20, 2026 5.0 Working with Focus is very good and software has all the required features. Customization is also possible and easy to implement. Pros Ease of Use, Security, Accounting and Bookkeeping, Excellent User Interface, Value for Money, Good Invoicing Management Cons Communication between us should be improve. Time to time Focus team should connect with LG development team to remove understanding gap Review Source MA MOHAMMED A. IT Manager Automotive Used the software for: 2+ years ### "ERP focus review" April 20, 2026 3.0 Overall, the Focus X product is good and reliable, but the team support and resources are not yet at the same level as the product. Pros I liked Focus X most because it is simple, and very easy to use for daily work tasks Its clean interface helps me stay organized and manage my responsibilities Cons Support team is very slow and does not complete tasks on time, causing many delays and frustration!! Review Source DC Devraj C. Associate Computer & Network Security Used the software for: 1-2 years ### "Outstanding Focus X" April 10, 2026 5.0 really liked how Focus X helped me stay consistently productive and organized throughout the day. Its intuitive design, smooth performance, and useful features made it easy to manage tasks efficiently and maintain better focus without feeling overwhelmed. Cons One drawback of Focus X is that some features feel limited or lack flexibility, making it harder to customize according to personal workflow needs. Additionally, occasional performance lags and a slightly cluttered interface can reduce the overall user experience. Switched from [SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/) Focus x product and customer service quality Review Source RS Roshan S. IT Head Chemicals Used the software for: Less than 6 months ### "Efficient, User-Friendly, and Reliable ERP Solution" April 27, 2026 5.0 My overall experience with Focus X has been very positive. As an ERP application, it offers a comprehensive and well-structured solution for managing business operations efficiently. The system is user-friendly, with an intuitive interface that makes navigation and daily tasks easy to handle. Pros What I liked most about Focus X is its ease of use. The platform is designed in a very intuitive way, which makes it simple to understand and operate from the very first interaction Cons What I liked least about Focus X is the presence of unlimited customization options, which can sometimes become overwhelming. While flexibility is generally a positive feature Review Source VH VIKASH H. PARTNER Business Supplies and Equipment Used the software for: 1-2 years ### "THANKS TO FOCUS" April 27, 2026 5.0 SUPERB . BUT I THINK THERE SHOULD BE MODICIATION FOR USER FRIENDLY MODE AND IN MOBIEL VERSION.IT'S OVERALL GOOD EXPERIENCE TO USE USE SINCE 15 YEARS... Pros VALVE FOR MONEY AND INVENTORY MANAGEMENT REPORTS INVOICING AND EASE OF USE,SECURITY AND LITTLE BIT USER FRIENDLY MODES... Cons CUSTOMIZATION AS PER CUSOTMER USE AND USER FRIENDLY, RATES FOR USEAGE,THERE SHOULD BE DEVELOPMENT IN MOBIEL VERSION. Review Source AJR Alain Jove R. Consultant Telecommunications Used the software for: 2+ years ### "Worth considering" July 31, 2022 4.0 Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult. Pros I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly. Cons Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances. Review Source HM Hasher M. IT Administrator Construction Used the software for: 2+ years ### "Great ERP!" September 7, 2022 5.0 Pros User interface is awesome. Features and fuctionality is excellent. Good back end support Cons AMC rate could be better. Response times for support could be better. Review Source MF Mohammed F. Jr Accountant Wholesale Used the software for: 2+ years ### "Best Software I Have ever Used " April 26, 2022 5.0 Pros Inventory Management and Accounting Purpose Review Source MS Mudrik S. Operations Manager Construction Used the software for: 2+ years ### "Customization" September 5, 2022 4.0 Pros software is user friendly and it doenst require an engineer to use it Cons Reporting Limitations at different levels of procurement and accounting and VAT Review Source KP Kasilingam P. IT Manager Building Materials Used the software for: 2+ years ### "Focus X" September 12, 2022 3.0 Pros Easy customization and reports Most of the modules available in one ERP Cons Basic production module. Payroll and CRM modules separate from ERP Review Source MS Mutyala S. MANAGER - IT Pharmaceuticals Used the software for: 2+ years ### "Nice Product" October 13, 2022 5.0 Pros User friendly software easily customization Cons Nothing , Everything is there in existing stystem Review Source cS cecille S. SALES Facilities Services Used the software for: 1-2 years ### "Unsatisfactory" April 26, 2022 1.0 Unsatisfactory. Pros Nothing! your system is not even helping us to ease the work Cons Everything. We are using your system but It gives us headache because of the glitches Review Source Response from Focus SoftNet May 2, 2022 Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to dm@focussoftnet.com so that we can resolve them. MT Marek T. CEO Financial Services Used the software for: I used a free trial ### "Focus X Review" May 8, 2023 4.0 Overall, I had a positive experience with Focus X by Focus SoftNet. It helped me to streamline my business operations and improve efficiency across multiple departments. Pros I really appreciated the user-friendly interface and the ability to customize the software to fit my specific business needs. The various modules for accounting, inventory management, and sales were all well-designed and easy to use. Additionally, the customer support team was very helpful and responsive whenever I had questions or issues. Cons One thing I found challenging was the initial setup process, as there were many options to choose from and it took some time to configure everything correctly. Additionally, while the software was generally very reliable, there were a few instances where it crashed unexpectedly, causing some inconvenience. Review Source JP Jimmy P. Assistant Manager Supply Management Financial Services Used the software for: 2+ years ### "Good Software for the price & Excellent Support " September 24, 2019 4.0 The overall experience is just fine since there is a balance between price and product. Pros The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day. The price is extremely competitive. Cons The weakest link in the software is the development team. The software does have a lot of loop holes and needs a lot of polishing and tweaking. the user interface also needs upliftment. Reason for choosing Focus X Price Review Source SP Sajeewan P. Manager - Group Finance Automotive Used the software for: 2+ years ### "Focus9 Review" September 23, 2019 4.0 We are managing different processes in different countries by customizing the workflows Pros Flexibility, customization, Ease of use, supportive team Cons Not having the Financial consolidation module Reason for choosing Focus X Cost effective Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Due to complexity of our operation Review Source Ghulam M. Chief Accountant Food Production Used the software for: 6-12 months ### "Overall Good" October 6, 2018 3.0 It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making. Pros Options are good, little flexible, crystal report can be developed, interface okay. Cons User Friendly, Unlimited masters that helps in categorizing the transactions. Review Source TP Tony P. CEO Wholesale Used the software for: 1-2 years ### "Absolutely don't use it" September 4, 2019 1.0 Couldn't run our business, lucky we have patient and understanding staff. Pros Nothing, it is unstable and could have ruined our business Cons Instability, lack of ability to deliver a product to spec. Support is overseas and despite ridiculous amounts of patience and understanding had to revert back to our 20 year old out date but stable software. Reason for choosing Focus X I was conned Review Source gA getahun A. Directir Mechanical or Industrial Engineering Used the software for: 2+ years ### "Review" May 10, 2021 2.0 Minimize workforce in non operational team Pros Aurhorization is good. Modules are structured well Cons Support was very frustrating. No proper documentations for us to supportourself Review Source Response from Focus SoftNet May 21, 2021 We would like to investigate your feedback further. Please share your concern at dm@focussoftnet.com We'll work with you to resolve any issues as quickly as possible VR Verified Reviewer HR Operations Manager / Recruitment Manager Human Resources Used the software for: 6-12 months ### "Focus 8 Review" October 8, 2018 4.0 I am satisfied with the product. i am waiting for more developement to the accoutning interface to be more a web page with easier access Pros THe HR module is easy to use well developed Cons the accounting module need to be online on webpage Review Source SS Sudha S. Chief Operating Officer Renewables & Environment Used the software for: 2+ years ### "Won't recomment to buy this" May 19, 2021 2.0 We never got any support for concerned we raised. Service was not provided at all. Pros Easy to use is what we liked, however reliased later lot of loopholes Cons Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available. 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