# Page 2 | Focus X Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Focus X the right Accounting solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178344/Focus-X/reviews --- Focus X 3.7 (100) [View alternatives](https://www.capterra.com/p/178344/Focus-X/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 2 - Reviews of Focus X ## Showing most helpful reviews Showing 26-50 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nagole S. HR Information Technology and Services Used the software for: 6-12 months ### "Transparent Recruitment process with Focus X ERP Software" March 31, 2026 5.0 My overall experience with Focus X’s recruitment process, supported by an ERP/ATS system, has been positive and well-structured. The platform enables efficient candidate tracking, streamlined communication, and better coordination between recruiters and hiring managers. I found the workflow organized, with clear stages that improve transparency and accountability throughout the hiring cycle. The use of data and metrics also helps in making informed hiring decisions. While there is slight scope to improve turnaround time and communication at certain stages, the overall process is efficient, professional, and aligned with modern recruitment practices. Pros What I liked most about Focus X is its structured and efficient approach to recruitment operations. The way the process is streamlined through ERP/ATS systems for candidate tracking, screening, and communication ensures transparency and speed in hiring. I also appreciate the focus on data-driven recruitment metrics, which helps improve decision-making and overall hiring quality. The collaborative environment between recruiters, hiring managers, and stakeholders stands out, making the process more effective. Overall, Focus X demonstrates a strong commitment to optimizing recruitment workflows, enhancing candidate experience, and delivering quality talent aligned with business needs. Cons The recruitment process can be overly process-driven, sometimes slowing decisions. Additionally, communication gaps during certain stages may affect candidate experience, and faster feedback loops could improve overall hiring efficiency. Review Source VR Verified Reviewer Content Writer Information Technology and Services Used the software for: 6-12 months ### "Efficient CRM for Managing Marketing and Customer Operations" March 13, 2026 5.0 We have a positive and great experience with Focus X software. It actually made our job a little easier in many tasks, like coordinating internally, tracking communications with clients, and managing leads. This system generated us many leads by working smoothly and also by providing accurate insights. For an organization like us, which handles multiple tasks and customers from different fields, Focus X stood as a reliable support to work effectively. Pros The platform provides a good structure to manage leads, customer interactions, and internal processes. As a person responsible for managing content and digital marketing operations, the CRM provides a good platform to track leads from the campaigns, manage follow-ups, and organize customer information under one umbrella. The interface is simple to use and provides good visibility on sales activities and the performance of the team. Additionally, the automation tools are helpful in saving time. Cons As a person who's handling digital operations using Focus X, I found little cons, like the initial setup and customization can take some time. And needed training to fully understand the advanced features of this software. Having onboarding documentation and tutorials would make it easier for new users. Review Source Response from Focus SoftNet March 18, 2026 Thank you for your feedback! We’re happy to know our solution is adding value to your operations. Vincent C. Project Manager Printing Used the software for: 1-2 years ### "Everything a small business needs!" February 2, 2026 5.0 Pros Easy, modern ERP that unifies finance, inventory, HR and more in one place, gives real-time insights and automation, and scales with our business. Cons Setup takes a long time, the interface and reporting could be more polished, and occasional slow support or glitches can be frustrating. Review Source AN Anjum N. Finance Manager Construction Used the software for: 2+ years ### "Focus 9 " May 22, 2021 2.0 Unfortunately we purchased software for construction industry business while this software is not of such type. It can be good for other types of business but not construction as this business is to be dealt in different way. Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports are the areas which are very poor with Focus. Pros Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it. Cons Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story. Reason for choosing Focus X We were using Focus 6 earlier and once Focus 9 was presented with newer functionality we were convinced to go for it because our team was already aware of many functions already. This was ease of use we went for it. Review Source VK Vikrant K. Accounts Manager Wholesale Used the software for: 2+ years ### "FOCUS - 9 Software Review" September 27, 2022 5.0 Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented. No Knowledge of any changes or upgrades needed to our existing software version and No Updates done for past many years Pros Ease of use and very easy to add new features Cons There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) VAT Implemented and standalone Retail Store Opened Review Source AJR Alain Jove R. Consultant Telecommunications Used the software for: 2+ years ### "Worth considering" July 31, 2022 4.0 Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult. Pros I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly. Cons Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances. Review Source HM Hasher M. IT Administrator Construction Used the software for: 2+ years ### "Great ERP!" September 7, 2022 5.0 Pros User interface is awesome. Features and fuctionality is excellent. Good back end support Cons AMC rate could be better. Response times for support could be better. Review Source MS Mahendra S. Asst. Manager IT Oil & Energy Used the software for: 2+ years ### "ERP online" May 5, 2022 5.0 All Good Pros Easy to use, reliable to use, User friendly, Cons Integration with Gov. Need to do automation Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Focus X Simple productive ERP Review Source MF Mohammed F. Jr Accountant Wholesale Used the software for: 2+ years ### "Best Software I Have ever Used " April 26, 2022 5.0 Pros Inventory Management and Accounting Purpose Review Source AI Anoop I. Senior Accountant Real Estate Used the software for: 2+ years ### "AMSAF INVESTMENT LLC" December 8, 2020 3.0 I am satisfied by the overall performance Pros Easy to learn and user friendly. Good support from Customer service. Cons We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise. Reason for choosing Focus X No other product considered Review Source PS Prasenna S. IT Manager Education Management Used the software for: 2+ years ### "Excellent Windows & SQL based ERP for SMB and Enterprises" September 24, 2019 5.0 We had to go live with an ERP \[comprising of Finance, Procurement and Budget Modules\]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner. Pros 1\. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module Cons not any feature in particular, most of what functions we required had worked well. Alternatives considered [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/) Reason for choosing Focus X Value for money and it accommodated our Customization requests Review Source Bhavesh S. Financial Controller Investment Management Used the software for: 1-2 years ### "Focus Softnet Review" September 24, 2019 3.0 It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data. Pros Ease of use and Flexibity to adopt business needs Cons Payroll software need improvement and security right feature like field level security not available Reason for choosing Focus X Focus show cased possibility to provide solution for Business and Financials needs under one software hence switching Business requirement from non ERP to ERP made us to decide about Focus softnet. Review Source EA Ejaz A. Financial Controller Wholesale Used the software for: 2+ years ### "Focus RT" September 13, 2022 4.0 Overall, a good experience with Focus in development of internal needs and reports Pros an approach for mapping characteristics of source code. Cons Integration process, always carryout back up and backend modifications Review Source MS Mudrik S. Operations Manager Construction Used the software for: 2+ years ### "Customization" September 5, 2022 4.0 Pros software is user friendly and it doenst require an engineer to use it Cons Reporting Limitations at different levels of procurement and accounting and VAT Review Source JS Jignesh S. Partner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Feedback about Focus 6RT" September 23, 2019 4.0 I won't say it was great. But it is not bad. Designing should be such that implementation should be quick and flawless. Pros Easy to use Import and export from excel was possible. Cons Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals. The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality. Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place. Reason for choosing Focus X Because it appeared good in interface & design. Review Source HRS Hemanth R S. EDP Incharge Consumer Electronics Used the software for: 2+ years ### "Focus " November 19, 2020 5.0 Super , one of the best software which we have used in our experience Pros Customized option and the best part is we can created any type report by report engine which make the work ease for the Users. Cons Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software. Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Reason for choosing Focus X Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version Review Source AS Amit S. Admin Executive Food & Beverages Used the software for: 1-2 years ### "That this is useless." October 17, 2022 1.0 Very bad experience Pros We have tried to use focus CRM software but faild because of the inefficiency of this software....around 2 long years they took to implement it and then we found lots of bug & issues arising every single day at the time of data entry which made it quite an impossible task for us to continue on it...For us its completely waste of money & time. Cons this is useless not gonna recomend it to anyone Review Source KP Kasilingam P. IT Manager Building Materials Used the software for: 2+ years ### "Focus X" September 12, 2022 3.0 Pros Easy customization and reports Most of the modules available in one ERP Cons Basic production module. Payroll and CRM modules separate from ERP Review Source AA Ali A. General Accountant Transportation/Trucking/Railroad Used the software for: 2+ years ### "Focus ERP 9 Good for huge volume of data but bad in terms of service and innovation" May 6, 2021 4.0 It is good in managing different companies with different braches data at one place, but sometimes giving errors and crashing which we cannot afford because our company's operations are 24/7 and we cannot wait for some time to fix the issue because it results in waiting for the FOCUS to respond and resume work. Customer service support is very bad. we have to wait for a few days after the call log to get assistance even on a very minor issue. Pros Can process huge volume of data Integrated with our company's need Options to get filtered data Can request for a specific kind of module to be implemented according to need Cons A lot of bugs and errors Sometimes get crashed while working on something important Very slow when processing huge volume of data Graphically looks very old and cheap Review Source MAS Muhammad Ahmad S. Accountant Logistics and Supply Chain Used the software for: 2+ years ### "Focus X Review" July 28, 2022 5.0 Pros It is very easy to use and reporting is very easy from this software Cons I think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting. Review Source cS cecille S. SALES Facilities Services Used the software for: 1-2 years ### "Unsatisfactory" April 26, 2022 1.0 Unsatisfactory. Pros Nothing! your system is not even helping us to ease the work Cons Everything. We are using your system but It gives us headache because of the glitches Review Source Response from Focus SoftNet May 2, 2022 Thank you for taking the time to provide feedback. We value customer feedback and strive to improve every aspect of your experience. Please send your concerns to dm@focussoftnet.com so that we can resolve them. JC Jennifer C. IT Manager Retail Used the software for: 2+ years ### "Focus integration to Mobile application" September 15, 2022 5.0 Pros you can integrate the software to a mobile application Cons there's an issues of windows display adjustment Review Source MT Marek T. CEO Financial Services Used the software for: I used a free trial ### "Focus X Review" May 8, 2023 4.0 Overall, I had a positive experience with Focus X by Focus SoftNet. It helped me to streamline my business operations and improve efficiency across multiple departments. Pros I really appreciated the user-friendly interface and the ability to customize the software to fit my specific business needs. The various modules for accounting, inventory management, and sales were all well-designed and easy to use. Additionally, the customer support team was very helpful and responsive whenever I had questions or issues. Cons One thing I found challenging was the initial setup process, as there were many options to choose from and it took some time to configure everything correctly. Additionally, while the software was generally very reliable, there were a few instances where it crashed unexpectedly, causing some inconvenience. Review Source MV MOHAMED V. accounts manager Cosmetics Used the software for: 2+ years ### "Need Improvement " December 17, 2020 3.0 ok Pros reporting tool, POS system, POS reporting Cons technical problems in basic accounts, inventory, manufacturing, POS offline Sync Alternatives considered [Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Focus X comparatively the product looked very good at the time of presentation but later it was 50% of it. Review Source hF hitham F. Accountant Retail Used the software for: 2+ years ### "nice and easy " September 5, 2022 5.0 Pros very easy and controlled save time and reports Review Source Similar Products Featured