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Litmus

Litmus

4.6 (33)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on January 21st, 2024.
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What is Litmus?

Email clients update every two days. How can you keep up? Litmus helps you test your emails across 100+ email clients, apps, and devices to ensure an on-brand, error-free subscriber experience in one spot—in seconds. Plus, get advanced insights beyond open and clicks to get a holistic view of email performance so you can drive even better results. Whether you’re a team of one or 100, Litmus has the all-in-one, easy set of solutions to get more from email marketing than you ever thought possible.

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How much is Litmus?

Starting From:
$99 Per Month
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
7 day free trial. Basic Plan: $99/month. Perfect for 1 full user; Unlimited read-only users; 1,000 Email Previews Basic Plan features include: (NEW) Quickly create on-brand emails with Litmus Builder’s Code Editor and Visual Editor; Standardize quality assurance using automated pre-send checks with Litmus Test; Save time with productivity integrations. Plus Plan: $199/month. Up to 5 full users; Unlimited read-only users; 2,000 Email Previews. Plus Plan includes: Everything in Basic, And: Test where you build with code editor integrations; Reach the inbox with pre-send Litmus Spam Testing; Eliminate manual steps with ESP integrations; Track data and share insights to improve performance.

Litmus Features

What solutions does Litmus provide?

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Litmus Reviews

Showing 5 of 33 reviews
Overall
4.6
Ease of Use
4.5
Customer Service
4.2

Pros

  • This software is easy to use at the onset; I also particularly like the spam check feature, which helps with advising clients on how to best design emails.

  • Helps in designing and testing email campaigns. The rich features and wide capabilities make it a perfect product for this domain.

  • Overall I have had great success learning how to get the most out of Litmus and I would recommend for just about any marketing and design group.

  • The Litmus community is a great place to have your coding issues answered or for you to help other coders with issues.

Cons

  • We had awful metrics for our email campaigns and used litmus to increase those in only a few short weeks.

  • Cost, the cost is very high and it is vary hard to justify the cost to other people in the organization.

  • There should really be a quick unsub option on each checklist. Spam tests are not quick to set up.

  • Online code editor has few annoying bugs, but nothing serious.

Most Helpful Reviews for Litmus

Judy N. avatar
Judy N.
DEBT RECOVERY OFFICER
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 20, 2023

"Multi-branding and Promotion "

Overall: Incredible online marketing campaign and large volume out bound emailing.

Pros: Ease on e-commerce management.Email deliverbility and confirmation .B2C communication and customer retention.

Cons: All it offers is of significance to us since it meets all

Kay S. avatar
Kay S.
Email Marketing Specialist
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 17, 2022

"A pricy option for a freelancer or small agency, but Litmus blows the competition away"

Overall: Litmus vastly increased my efficiency in building and testing email campaigns and email templates.

Pros: I was hesitant to switch to a remote editor as my default, but Litmus' instant screenshot testing completely changed my workflow - compared to the "old school" method of sending in an email, it's nothing short of revolutionary. In addition, the product is constantly being improved and updated, and the community and support around it is fantastic.

Cons: The pricing is not freelancer/small agency friendly. I am mildly annoyed by the presence of tabs for features that are not included in my account level - in my view, if I can't use it, I shouldn't see it.

Switched From: Email on Acid
Reasons for Switching to Litmus: Although the pricing is far more attractive, Email on Acid doesn't have anywhere the features or the usability of Litmus.
James C.
Digital Marketing Manager
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 15, 2022

""Pro tool for email marketing!""

Overall: We have been benefitting from this software through template QA and creating templates that are responsive enough. Our QA process is powerful and we have different stakeholders. All the email marketing issues have been solved and a great deal of our time has been saved through the usage of this app. Our emails now look as if a designer has designed them. This tool has helped us a lot. For us, email testing was a cumbersome job that has now become a piece of cake. Our whole team was able to save plenty of time through this amazing tool.

Pros: Litmus is a very collaborative tool for building templates, sorting out the issues in the code, and implementing responsive templates. Modules can be incorporated. Brand designs and colors can be set up. Plus, the performance of your organization can be evaluated. It also helps users to confirm if their email is going to give a cool look on all devices. The builder part of the app is just mind-blowing.

Cons: A live builder option that is currently not available should help a lot. For instance, if one is asking for changes in the code, he should be able to see the changes correspondingly to have a better idea of what could be the best option. Apart from that, many features of Litmus do not fit in our workflow. I can understand that many people might find them useful but part of our payments goes to those features which are not assisting us in any way. So, a solution must be found for such discrepancies.

James W.
Chief Executive Officer •CEO
Media Production, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 30, 2023

"Robust Business, Product and Services E-commerce Management GURU "

Overall: Tremendous and robust B2C interactive mutual engagement and optimum clients satisfaction. E-commerce marketing automation campaign tool.

Pros: Multi-device/branding and purposed SSO enables me to reach large number of clients and gain more prospects via large volume outbound emailing. Capability to manage email contact list and maintaining best interactive clients engagement par 24/7/12/365. Availability and affordability is an added advantage.

Cons: We are more satisfied with every module it have since it has great impact, nothing to like least.

James W. avatar
James W.
Team Lead, Campaign Specialists
Marketing and Advertising, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 25, 2019

"The best platform available for inbox previews"

Pros: - Simple, powerful campaign approvals - Easy to use builder - Integrations with ESPs like Emarsys, SFMC, and others - Continually developing new features and enhancing existing ones (send tests directly from Litmus, proofs, convert checklist to builder, access post-rendered HTML, etc.)

Cons: - Cannot unsubscribe test email address directly within Litmus. Since we work on hundreds of accounts, we naturally forget to unsubscribe some test addresses. Our test addresses are probably subscribed to 20-30 mailing lists, and it is very time consuming to attempt to unsubscribe from those lists. This results in cluttered checklists and higher than necessary render counts. There should really be a quick unsub option on each checklist. - Spam tests are not quick to set up - Litmus Scope is an essential tool, but it is inconsistent and seems to be a largely ignored feature - No notification system for when campaign approvals are finished