--- title: "ShiftWizard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShiftWizard Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/178376/ShiftWizard/" page_type: "product" language: "en" --- # ShiftWizard Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShiftWizard ## What is ShiftWizard? Managing staff scheduling can be a daunting task — from long-term care facilities to national health systems and everywhere in between. ShiftWizard by HealthStream makes healthcare staff scheduling and communication easy, so leaders can focus on what really matters—caring for their patients. ShiftWizard’s workforce management and scheduling solution was developed specifically for healthcare organizations. Simplify scheduling with a robust, easy-to-use guided navigation system. ## What is ShiftWizard used for? [Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 723 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 3% Pros & cons Simple and intuitive operation Convenient anytime access Limited mobile functionality Cumbersome login experience ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Scheduling / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShiftWizard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.healthstream.com&name=ShiftWizard) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShiftWizard 4.4 (723) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (723) Ease Of Use 4.7 (5,309) Value For Money 4.4 (409) Value For Money 4.5 (5,067) Customer Service 4.4 (491) Customer Service 4.6 (5,081) ## ShiftWizard alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,038)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (1,153)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/178376/ShiftWizard/alternatives/) ## FAQs about ShiftWizard Overview ### What problems does ShiftWizard solve? ShiftWizard solves paper-based scheduling, slow shift swaps, unclear staffing visibility, and back-and-forth calls about open shifts, time-off requests, and schedule changes. Nurses, hospital staff, schedulers, department managers, and help desk teams use it to self-schedule, coordinate coverage, message coworkers, and check real-time schedules from anywhere. Answer based on 642 reviews Overview ### Which roles and teams benefit most from ShiftWizard? ShiftWizard is most used by nursing teams, including registered nurses, licensed practical nurses, CNAs, and patient care technicians, who need flexible shift scheduling and coverage visibility. Allied health staff such as phlebotomists, respiratory therapists, and pharmacy technicians use it to manage availability, swap shifts, and maintain staffing continuity across care settings. Answer based on 723 reviews Overview ### What company size and industries is ShiftWizard built for? ShiftWizard is built for healthcare organizations, with enterprise companies making up 47% of reviewers and Hospital & Health Care accounting for 79%. It also serves small businesses at 32% and midsize businesses at 21%, with additional use in Health, Wellness and Fitness and Medical Practice, each at 8%. Answer based on 723 reviews Features and Usability ### What are the key features of ShiftWizard? ShiftWizard includes core scheduling and shift management features like employee scheduling, self scheduling, shift swapping, and open shift viewing. Differentiating capabilities include messaging and shift dispatching, mobile access for phone schedule viewing, calendar integration, and certification tracking, plus time-off requests and labor hour visibility for staff management. Answer based on 523 reviews Integrations ### Which third-party tools and platforms does ShiftWizard integrate with? ShiftWizard integrates with Google Calendar, Workday HCM, Kronos Workforce Central, and Workday Workforce Management based on reviewer mentions. Its catalog also lists ADP HR Assist, MEDITECH Expanse, Oracle PeopleSoft, and UKG Dimensions. In total, ShiftWizard connects to 12 third-party tools across scheduling, HR, payroll, and workforce management. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on ShiftWizard? ShiftWizard offers in-person training, live online sessions, webinars, and documentation. Frontline staff and nontechnical users often learn common tasks quickly, with some saying little or no training is needed. Admins and managers may need more time for setup, templates, and workflows, and reviewers note hands-on guidance helps during initial implementation. Answer based on 30 reviews Getting Started and Support ### What customer support options does ShiftWizard offer? ShiftWizard provides email/help desk, a knowledge base, phone support, and 24/7 live rep assistance. Users describe the product as simple to use, but support feedback is mixed, with some reporting difficulty reaching customer service and others saying tech help could be better during contract and access issues. Answer based on 4 reviews Security ### How does ShiftWizard handle data security and access control? ShiftWizard uses password-based login, annual password resets, and two-factor authentication to protect account access. Reviewers generally feel secure using it, but several report friction with single sign-on, repeated password or code prompts, passwords not being saved or shown, and occasional access disruptions that can block schedule visibility. Answer based on 11 reviews Scheduling and shift management ### How well does ShiftWizard handle scheduling and shift swaps? ShiftWizard makes daily scheduling, open shift pickup, and shift swaps easy for many healthcare teams. Staff and managers like the clear department view, mobile access, and time-off requests, but some users find template setup, navigation, partial-shift coverage, notifications, and occasional glitches harder to manage. Answer based on 523 reviews ## Who uses ShiftWizard? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Simple and intuitive operation 86% positive reviews out of 174 Most reviewers describe ease of use as a key benefit, highlighting straightforward, user-friendly, and accessible functionality. Coronado M. PCT, 1 employee. "I absolutely love how simple and convenient this system is that even on my worst days I don't have to struggle with the system to get what I need to get done!" Limited mobile functionality 50% negative reviews out of 42 Some reviewers describe the mobile app as lacking features, less informative, and less reliable than the desktop version. Valerie B. Clinical Supervisor ER, 1,001 - 5,000 employees. "The mobile access I find cumbersome and not as informative as the online portion." Convenient anytime access 91% positive reviews out of 46 Most reviewers find accessibility valuable, noting reliable, 24/7 access from various locations and devices. Cumbersome login experience 70% negative reviews out of 33 Most reviewers report the login process is inconvenient, requiring repeated credentials and causing frequent lockouts. Kareen A. RN, 51 - 200 employees. "I don't like that it wont save the password to make it easier for fast log in on your own device." Effortless system navigation 90% positive reviews out of 40 Most reviewers indicate navigation is uncomplicated, with clear menus and a layout that is easy to follow. Frequent slowdowns and glitches 81% negative reviews out of 31 Most reviewers indicate performance and speed issues, mentioning slow loading, freezing, and occasional unresponsiveness. Jacob G. Registered Nurse, 5,001 - 10,000 employees. "The website is slow and takes forever to click on any options." ## Features AI summary Based on 9,965 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Employee Management** (**42%**) - **Mobile Access** (**52%**) ShiftWizard supports all three of the features reviewers value most: **Timesheet Management**, **Employee Management**, and **Mobile Access**. Together, these capabilities help businesses track hours accurately, manage staff details in one place, and give teams easy access to schedules and time information from anywhere, allowing teams to coordinate coverage and handle daily scheduling tasks more efficiently. Employee Management 4.3 (322) 49.07% of 322 reviewers that rated this feature as important or highly important It gives you tools to view, adjust, and track staff schedules, PTO, and availability in real time. Reviewers appreciate seeing who is working, managing credentials, and exporting data, but some find the filtering system time-consuming and wish for better grouping options. Mobile Access 4.2 (375) 61.87% of 375 reviewers that rated this feature as important or highly important ShiftWizard offers mobile access so you can view, edit, and request shifts on the go. Some users say it’s convenient to check schedules anywhere, but many report login issues, missing capabilities in the app, and a less user-friendly experience compared to desktop. Online Time Clock 4.2 (75) 30.67% of 75 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Calendar Management 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Communication Management 4.2 (197) 49.24% of 197 reviewers that rated this feature as important or highly important This aspect helps you send messages, alerts, and updates to staff quickly via text, email, or phone. Users think it’s valuable for mass communication and shift notifications, though some want better notification controls and integration with platforms like Microsoft Teams. Shift Swapping 4.1 (191) 52.36% of 191 reviewers that rated this feature as important or highly important It helps you swap shifts with coworkers and notifies managers for approval. Some reviewers find it quick and convenient, but others mention it can be confusing, not always user-friendly, and harder to use on mobile or for partial shifts. ShiftWizard 35 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Biometric Recognition: Facial or other physical recognition to confirm identity - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: This aspect helps you send messages, alerts, and updates to staff quickly via text, email, or phone. Users think it’s valuable for mass communication and shift notifications, though some want better notification controls and integration with platforms like Microsoft Teams. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: It gives you tools to view, adjust, and track staff schedules, PTO, and availability in real time. Reviewers appreciate seeing who is working, managing credentials, and exporting data, but some find the filtering system time-consuming and wish for better grouping options. - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - Forecasting: Form predictions based on past and present data/trends - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Messaging: Communicate using messages within the system - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: ShiftWizard offers mobile access so you can view, edit, and request shifts on the go. Some users say it’s convenient to check schedules anywhere, but many report login issues, missing capabilities in the app, and a less user-friendly experience compared to desktop. - Multi-Location: Manage and support multiple locations - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Predictive Analytics: Predict future data based on historical data sets - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shift Scheduling: With this capability, you can easily select, view, and manage your shifts, request days off, and plan your schedule from anywhere. Reviewers appreciate the straightforward self-scheduling, visibility of available shifts, and flexibility, though some mention occasional glitches and challenges with shift swaps. - Shift Swapping: It helps you swap shifts with coworkers and notifies managers for approval. Some reviewers find it quick and convenient, but others mention it can be confusing, not always user-friendly, and harder to use on mobile or for partial shifts. - Skills Tracking: Track employee skills, competencies, training & qualifications - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) --- Get Advice We can help you find the software with the features you need. Features 4.3 (723) 4.3 Based on 723 reviews ## Pricing Value for money 4.4 (409) ### Starting price Free trial available Value for money 4.4 (409) 4.4 Based on 409 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[ MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/)[ ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/)[ JBDev Suite](https://www.capterra.com/p/176973/JBDev/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (491) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (491) 4.4 Based on 491 reviews ## User reviews Overall rating 4.4 Based on 723 reviews Filter by rating 5(432) 4(207) 3(60) 2(16) 1(8) Mentioned topic Sorted by most recent TR Tina R. Guest Homes Associate Hospitality ### "Not User Friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 March 24, 2026 I'm not sure why I gave Shift Wizard 5 stars last time because this system isn't easy to use and definitely not user friendly. Pros I like being able to see my co-workers schedules so I can see who is or isn't available to switch shifts. Cons My coworkers and I avoid putting in our shift swaps because we find the system frustrating and complicated to use when needing to enter our swaps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TY Tammecca Y. PCT Hospital & Health Care ### "rating shiftwizard " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 19, 2026 Pros It's easy to use and I can see my schedule and show me what floor I'll be working on through out the day Cons ajdfsjnjsszcdadmsdaewqofjsalemawfdfd fgndv m,vrt345egdjdierdfekrsi4jdfdjerepir3;iv,vjsrt\[c \[jgjirtyrir nothing really Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Amanda A. Pas Hospital & Health Care ### "Would prefer something else" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 January 31, 2025 I don't really like shift wizard i feel like there are better programs out there Pros Thing i like the most is ease of scheduling Cons Not very user friendly for putting in requests off or making the schedule Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Cheaper than the other when i work program Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK manal K. registered nurse Medical Practice ### "shift wizard review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 25, 2024 my overall experience with shift wizard has been good Pros the thing i like most about shift wizard is that it is easy to use Cons the thing i like least about shift wizard is that it some days don't load on the calendar Switched from [Healthcare VMS](https://www.capterra.com/p/157694/Healthcare-VMS/) my employer made the switch, I am an employee Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Ella C. Accounts Assistant Accounting ### "Streamlined scheduling." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2024 Simple, streamlined and efficient, an ideal software for any business. Pros It is a simple straight forward way of scheduling and it is always kept up to date. Cons Nothing! Nobody asks me what shift they're working anymore, they can just log in and they instantly know. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Geena M. Patient Ambassador Hospital & Health Care ### "Shift wizard Lover" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2024 Overall, I feel shift wizard cuts scheduling concerns in half with its services provided through the software. Pros Shift wizard is user friendly and ease of access via app and desktop. This is an all-in-one software that allows management and employees to easily schedule shifts. All requests can be approved and managed through this software. Cons In the 3 years I have used shift wizard I have not experienced any downsides to the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alicia M. respiratory therapist Hospital & Health Care ### "shift wizard " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2024 Pros easy to use, always available, desktop and an app makes it so nice. Cons swapping shifts can be confusing, definitely need to play around with the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Amy F. CNA Health, Wellness and Fitness ### "Conveniently verifying time and time off opportunities." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 At this time I have had no complaints about ShiftWizard. Pros I like being able to put in request for time off, without inconvenience to my overhead. They are able to look at the request and verify if it is able to be approved, without taking a lot of extra time from either party. Cons At this time, I cannot think of any dislikes for ShiftWizard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Morgan R. RN Hospital & Health Care ### "RN ED review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 20, 2024 Pros The color codes of the app, and how easy it is to see available shifts Cons Cant request part of shift in initial sign up period Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cathy S. RN Hospital & Health Care ### "Great Scheduling App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2024 Easy to use. I love the month in view to see my schedule in full at one glance. Pros It's so easy to use on both a desktop, and in the iPhone app. Cons Honestly, the only negative thing I have experienced is that when making a shift request, it does not capitalize at the beginning of the text. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178376/ShiftWizard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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