# ShiftWizard Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShiftWizard Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/178376/ShiftWizard/pricing

---

# 

 ShiftWizard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShiftWizard

## What is ShiftWizard?

Managing staff scheduling can be a daunting task — from long-term care facilities to national health systems and everywhere in between. ShiftWizard by HealthStream makes healthcare staff scheduling and communication easy, so leaders can focus on what really matters—caring for their patients. ShiftWizard’s workforce management and scheduling solution was developed specifically for healthcare organizations. Simplify scheduling with a robust, easy-to-use guided navigation system.

## What is ShiftWizard used for?

[Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Overall rating

Based on 723 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

3%

Pros & cons

Intuitive and user-friendly design

Remote access and availability

Limited mobile app functionality

Cumbersome login experience

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShiftWizard

4.4 (723)

VS.

[4.6 (60)](https://www.capterra.com/p/228499/EasyShifts/reviews/)

Starting Price

Contact vendor

Starting Price

$3.99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (723)

Ease Of Use

4.5 (13)

Value For Money

4.4 (409)

Value For Money

4.5 (11)

Customer Service

4.4 (491)

Customer Service

4.7 (13)

## ShiftWizard alternatives

[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (332)](https://www.capterra.com/p/248404/Humanity/reviews/)

Starting price

Contact vendor for pricing

[4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/178376/ShiftWizard/alternatives/)

## Who uses ShiftWizard?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and user-friendly design

86% positive reviews out of 174

Most users report ease of use enables quick learning, efficient scheduling, and smooth daily operations for all experience levels.

Coronado M

PCT, 1 employee.

"I absolutely love how simple and convenient this system is that even on my worst days I don't have to struggle with the system to get what I need to get done!"

Limited mobile app functionality

50% negative reviews out of 42

Some users report the mobile app lacks features, displays inconsistently, and is less reliable than the desktop version.

Valerie B

Clinical Supervisor ER, 1,001 - 5,000 employees.

"The mobile access I find cumbersome and not as informative as the online portion."

Remote access and availability

91% positive reviews out of 46

Most reviewers indicate accessibility allows convenient, anytime access from multiple devices, streamlining daily work tasks.

Cumbersome login experience

70% negative reviews out of 33

Most reviewers indicate the login process is inconvenient, with frequent logouts, password issues, and unnecessary authentication steps.

Kareen A

RN, 51 - 200 employees.

"I don't like that it wont save the password to make it easier for fast log in on your own device."

Simple system navigation

90% positive reviews out of 40

Most reviewers describe navigation as straightforward, making it easy to find information and complete tasks quickly.

Slow performance and glitches

81% negative reviews out of 31

Most reviewers report performance and speed issues, including frequent delays, freezing, and slow loading that disrupt workflow.

Jacob G

Registered Nurse, 5,001 - 10,000 employees.

"The website is slow and takes forever to click on any options."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.2 (375)

61.87% of 375 reviewers that rated this feature as important or highly important

You can access schedules, request shifts, and make changes on the go. Reviewers appreciate the convenience of mobile access, but many report login issues, limited app functions compared to desktop, and occasional glitches that require reinstalling the app.

Employee Management

4.3 (322)

49.07% of 322 reviewers that rated this feature as important or highly important

It gives you tools to view, manage, and adjust staff schedules, track absences, and handle PTO. Some users say it’s helpful for real-time staffing and seeing coworkers’ shifts, but a few find the filtering system time-consuming and wish for better grouping options.

Communication Management

4.2 (197)

49.24% of 197 reviewers that rated this feature as important or highly important

ShiftWizard offers integrated messaging, mass notifications, and communication tracking. Users think it’s valuable for sending updates and coordinating staffing, but some want better notification options and more control over which messages they receive.

Shift Swapping

4.1 (191)

52.36% of 191 reviewers that rated this feature as important or highly important

It helps you swap shifts with coworkers and notifies management for approval. Some reviewers find it easy and convenient, while others report confusion, difficulty using it on mobile, and unclear processes for partial shift swaps.

Shift Scheduling

4.5 (181)

65.19% of 181 reviewers that rated this feature as important or highly important

With this capability, you can self-schedule, view available shifts, and request time off from anywhere. Reviewers appreciate the flexibility and ease of picking or removing shifts, though some mention difficulties with swapping shifts and occasional glitches.

Multi-Location

4.5 (215)

46.98% of 215 reviewers that rated this feature as important or highly important

Manage and support multiple locations

ShiftWizard 34 features

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Automatically create schedules based on business needs or employee availability and qualifications

Facial or other physical recognition to confirm identity

Track and manage schedules and meetings via an integrated calendar

Track employees' arrival and departure timings for payroll purposes

ShiftWizard offers integrated messaging, mass notifications, and communication tracking. Users think it’s valuable for sending updates and coordinating staffing, but some want better notification options and more control over which messages they receive.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Electronic storage of staff/employee contact information and job status in a centralized repository

It gives you tools to view, manage, and adjust staff schedules, track absences, and handle PTO. Some users say it’s helpful for real-time staffing and seeing coworkers’ shifts, but a few find the filtering system time-consuming and wish for better grouping options.

Assign working shifts or tasks to employees based on their availability

A group of full and part-time employees who work in differing healthcare positions

Form predictions based on past and present data/trends

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

Report on the allocation and distribution of labor costs across projects

Predict labor requirements based on past and present data/trends

Manage the attendance, schedule, and payroll of the labor workforce

Communicate using messages within the system

Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage.

You can access schedules, request shifts, and make changes on the go. Reviewers appreciate the convenience of mobile access, but many report login issues, limited app functions compared to desktop, and occasional glitches that require reinstalling the app.

Manage and support multiple locations

Track and organize online shifts

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Predict future data based on historical data sets

View and track pertinent metrics to find patterns and gain insights from data

With this capability, you can self-schedule, view available shifts, and request time off from anywhere. Reviewers appreciate the flexibility and ease of picking or removing shifts, though some mention difficulties with swapping shifts and occasional glitches.

It helps you swap shifts with coworkers and notifies management for approval. Some reviewers find it easy and convenient, while others report confusion, difficulty using it on mobile, and unclear processes for partial shift swaps.

Track employee skills, competencies, training & qualifications

Track the status and progress of tasks

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Get Advice

We can help you find the software with the features you need.

Features

4.3 (723)

4.3

Based on 723 reviews

## Pricing

Value for money

4.4 (409)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.4 (409)

4.4

Based on 409 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Paycom](https://www.capterra.com/p/130949/Paycom/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/)[

ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/)[

JBDev Suite](https://www.capterra.com/p/176973/JBDev/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (491)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (491)

4.4

Based on 491 reviews

## User reviews

Overall rating

4.4

Based on 723 reviews

Filter by rating

5(432)

4(207)

3(60)

2(16)

1(8)

Mentioned topic

Sorted by most recent

TR

Tina R.

Guest Homes Associate

Hospitality

### "Not User Friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

March 24, 2026

I'm not sure why I gave Shift Wizard 5 stars last time because this system isn't easy to use and definitely not user friendly.

Pros

I like being able to see my co-workers schedules so I can see who is or isn't available to switch shifts.

Cons

My coworkers and I avoid putting in our shift swaps because we find the system frustrating and complicated to use when needing to enter our swaps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TY

Tammecca Y.

PCT

Hospital & Health Care

### "rating shiftwizard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 19, 2026

Pros

It's easy to use and I can see my schedule and show me what floor I'll be working on through out the day

Cons

ajdfsjnjsszcdadmsdaewqofjsalemawfdfd fgndv m,vrt345egdjdierdfekrsi4jdfdjerepir3;iv,vjsrt\[c \[jgjirtyrir nothing really

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Amanda A.

Pas

Hospital & Health Care

### "Would prefer something else"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 31, 2025

I don't really like shift wizard i feel like there are better programs out there

Pros

Thing i like the most is ease of scheduling

Cons

Not very user friendly for putting in requests off or making the schedule

Switched from

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Cheaper than the other when i work program

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

manal k.

registered nurse

Medical Practice

### "shift wizard review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 25, 2024

my overall experience with shift wizard has been good

Pros

the thing i like most about shift wizard is that it is easy to use

Cons

the thing i like least about shift wizard is that it some days don't load on the calendar

Switched from

[Healthcare VMS](https://www.capterra.com/p/157694/Healthcare-VMS/)

my employer made the switch, I am an employee

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Ella C.

Accounts Assistant

Accounting

### "Streamlined scheduling."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2024

Simple, streamlined and efficient, an ideal software for any business.

Pros

It is a simple straight forward way of scheduling and it is always kept up to date.

Cons

Nothing! Nobody asks me what shift they're working anymore, they can just log in and they instantly know.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Geena M.

Patient Ambassador

Hospital & Health Care

### "Shift wizard Lover"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2024

Overall, I feel shift wizard cuts scheduling concerns in half with its services provided through the software.

Pros

Shift wizard is user friendly and ease of access via app and desktop. This is an all-in-one software that allows management and employees to easily schedule shifts. All requests can be approved and managed through this software.

Cons

In the 3 years I have used shift wizard I have not experienced any downsides to the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alicia M.

respiratory therapist

Hospital & Health Care

### "shift wizard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2024

Pros

easy to use, always available, desktop and an app makes it so nice.

Cons

swapping shifts can be confusing, definitely need to play around with the app

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Amy F.

CNA

Health, Wellness and Fitness

### "Conveniently verifying time and time off opportunities."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2024

At this time I have had no complaints about ShiftWizard.

Pros

I like being able to put in request for time off, without inconvenience to my overhead. They are able to look at the request and verify if it is able to be approved, without taking a lot of extra time from either party.

Cons

At this time, I cannot think of any dislikes for ShiftWizard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Morgan R.

RN

Hospital & Health Care

### "RN ED review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 20, 2024

Pros

The color codes of the app, and how easy it is to see available shifts

Cons

Cant request part of shift in initial sign up period

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Cathy S.

RN

Hospital & Health Care

### "Great Scheduling App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2024

Easy to use. I love the month in view to see my schedule in full at one glance.

Pros

It's so easy to use on both a desktop, and in the iPhone app.

Cons

Honestly, the only negative thing I have experienced is that when making a shift request, it does not capitalize at the beginning of the text.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/178376/ShiftWizard/reviews/)

Popular comparisons

[ShiftCare vs ShiftWizard](https://www.capterra.com/compare/178376-233684/ShiftWizard-vs-ShiftCare)[Humanity Schedule vs ShiftWizard](https://www.capterra.com/compare/178376-248404/ShiftWizard-vs-Humanity)[Connecteam vs ShiftWizard](https://www.capterra.com/compare/153140-178376/Connecteam-vs-ShiftWizard)[7shifts vs ShiftWizard](https://www.capterra.com/compare/123038-178376/7shifts-Restaurant-Scheduling-vs-ShiftWizard)

[Wrike vs ShiftWizard](https://www.capterra.com/compare/76113-178376/Wrike-vs-ShiftWizard)[Bitrix24 vs ShiftWizard](https://www.capterra.com/compare/113540-178376/Bitrix24-vs-ShiftWizard)[MakeShift vs ShiftWizard](https://www.capterra.com/compare/146099-178376/MakeShift-vs-ShiftWizard) 

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