Who Uses This Software?

mental health and substance abuse providers


Average Ratings

14 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Pronto
  • prontoemr.com
  • Founded 5
  • United States

About Pronto EMR

EMR solution designed for the behavioral and mental health industry.


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Pronto EMR Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition
  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • Employee Management
  • EMR/EHR
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans

Pronto EMR Reviews Recently Reviewed!


Pronto EMR

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pronto EMR is a friendly system. What I like about it is for example If a patient has a copay it will not let you check in the patient until you have collected the copay. You have the alert system which helps you as a reminder when you need any information, document or any other request from a patient. When calling a patient you don't need to dial patients phone number all you have to do is click on the phone box and phone will automatically ring. There are so many good things about this system that I will just keep on writing about it.

Cons: I honestly don't have anything that I do not like from Pronto EMR

Overall: Obtaining all the information and documentation requested for a patient. With the alert system you write all you need for that patient and once the patient comes to the appointment that alert will be in red popping up letting you know that there is something that you need.

Well structured

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The structure of the Pronto EMR starts the way a therapy session starts. Why are you hear and what are the symptoms and then goes into details that help you find those nuggets that help you refine your diagnoses and treatment direction. The flow of the Pronto EMR gives a lot of options on reporting and documenting that fit many kinds of patients without having to be bogged down in sorting through lots of non applicable details. It helps make the best of your time with the patient and if used comprehensively, it supplies all of the information you need in the current and future needs of the patient.

Cons: Some of the MSE items could be consolidated

Overall: I use it every day. It is a great tool that allows you to focus on the patient rather than the complexity of a program. Very easy to pick up and go with.

Awesome Behavioral Health EMR

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is user friendly, intuitive, and includes everything a professional in the Behavioral Health field needs. This is the only system I have seen that not only includes documentation but medical records, human resources, scheduling and billing. This system allows you to track progress on audits, run reports on services and keep detailed and integrated documentation. It is an amazing system!!!!

Cons: So far I havent had any issues with the system.

Overall: We have been able to track services and keep up with signing documentation, things we had difficulties with in the past. it really is a great system. Pronto offers a lot of options that other systems do not. The best part of Pronto is that it truly can be custom made. Most EMRs say they are customizable but truly they are not. Pronto is what they claim to be in so many ways.

Medical Records Supervisor

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to navigate, from the help file to comments and alerts they software is very user-friendly.

Cons: We have been using the software for a while now and in all honesty, I have nothing negative to say, if something isn't working properly a support ticket is sent and it gets corrected.

Overall: Pronto EMR is a unique software that is very easy to use. Since working with the software I have not had any issues with sending medical records electronically, it compiles the specific records and even creates the

fax cover page. The high light of the ease of my job is being able to complete an audit using the audit button I can name the audit, select the date range needed, create a status, add the patient that the auditor is requesting and choose the information that is being requested, compile the information and print it for internal review.

Pronto EMR experience

Mar 12, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy to understand and you can access the calendar from every window without getting out from the patient information. You can call the patient with just clicking the phone icon and also, have the option to do confirmations through text or email. I also like how everything is connected and you don't have to go back and forth to look for the information.

Cons: Since I am connected remotely it gets slow sometimes and the log in takes time until you can get in.

Overall: Pronto is easy to navigate. The information is saved at the time you are writing it, which is good if your computer gets disconnected for any reason. You can see the daily production and get reports with numbers or graphics.

Employee point of view

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all the options we have to search for a patient. We can look for a patient by name or number and in either patient flow or on our dashboard. The ease of calling a patient by a click of a button, plus pronto offers SMS text messages for confirming. That saves time when you have over a hundred calls to make in a day.

Cons: Alerts. We can make alerts but if you make a mistake we can't edit the alert. We have to cancel it and make another one.

Overall: I've been using pronto since it's inception. I've seen it change and evolve. It has come a long way and it's a great system to use. I have already recommended it to another office manager.

Pronto

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Pronto EMR for a while now and it is very user friendly. I find it easy to go from tab to tab, patients demo to patient flow. I love how you can give access to certain departments/employees. The system is easy to read and has features I really like. Examples: account balance in red, notes on appointments, notes on demo that time stamps and user stamps, and the audit trail.

Cons: The only con that comes to mind when I am using Pronto EMR is that it kicks me out daily.

Overall: It has fixed some of our balance issues now we know what patient has a balance its in red on the demo.

Human Resources software review

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have little knowledge about computers and I like most the ability to work with an easy and friendly software.

Cons: In Human Resources so far I have no problem, and everything I had requested for my site has been done by the IT staff.

Overall: Great experience in Human Resources we have an easy access to all the clinicians and staff information. It is friendly system to keep tracking license expiration date.

Amazing

Mar 01, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: On patient flow sheet it has all the details you need phone number ,patient name, who they seeing ,Alerts comments and co payment that doesn't allow you to go to next step until its pay.

Cons: We been using this program for several years and I have to say there is nothing I don't like about it.

Overall: The benefits I have is I could contact patient with information on one page and if patient has a co pay I don't have to click to another page .

Pronto EMR feedback

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy click to MSE, All Clicks have ability to add a narrative. Easy to navigate. Link to PDMP and E scripting.

Cons: Psych Evaluation has too much narratives. Though very efficient.

Overall: My overall experience have been great. it helps me be compliant to guidelines. I enjoy its easy navigation. Timely and efficient.

Insurance verification specialist

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Its has everything you need and easy to use.

Cons: I haven't ran into anything yet I don't like.

Pronto EMR

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use, and the software is user friendly

Cons: nothing at all, so far no problem at all

Overall: so far so good. let's keep the good work

Mental Health Therapist

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software allows me the time and freedom to make notes essential for my work with clients.

Cons: there a few spots int he hardware where I would like to edit my notes and am not able to do so.

Overall: My experience with Pronto EMR has been positive, saving time, worry and allowing me to track client progress with ease.

User Friendly EMR

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is completely customized for the services we provide

Cons: I haven't experienced anything negative with this software

Overall: It took me about a week to get comfortable with this software versus months with others I've used in the past.