# Townscript Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Townscript the right Event Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178380/Townscript/reviews --- Townscript 4.8 (54) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Townscript Ease of use 4.7 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Single Platform all typo of Online events" April 15, 2020 5.0 Pros Easy to use Ticketing system for a paid event Attendee management system Pricing Cons Need more features Payments methods for all countries Review Source JM Jai M. Peon Entertainment Used the software for: 1-2 years ### "Trust me you'll use it and you'll love it - DIYness of the Portal" January 12, 2019 5.0 The best ever we have worked with - Townscript team and the ticketing portal! We have 12 events pan india all round the year and they manage seriously from needle to ship for us. HAIL TOWNSCRIPT !! :) Pros \* DIY (Do It Yourself) Thing! \* Real 24x7 Dedicated Customer Support - Believe me always ready to help \* Simplicity & Diversification of the portal \* Efficient & Effective - both team & systems \* Team has a solution for any kind of challenge \* Timely and undelayed payouts \* Marketing & Support Team Cons \* Organisers shall also have a control for sending promotional e-mailers and SMS's to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb overusage of the same. Marketing team shall set a monthly calendar. \* Payouts and Accounts - Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events gets disturbed. Team, we seriously need to have a way out for this one and I'm sure team will have a way out. \* Event creatives gets cropped badly. Review Source VS Vishal S. Event organiser Used the software for: Less than 6 months ### "You Product is user friendly undoubtedly but you Customer support is Zero " September 18, 2018 3.0 Customer Support is Worst there is a delay and theres no helpline number neither. Not really Supportive expected much but not worth it. Eilier i use to use Meraevents but this time I used Townscript now I m repenting. You should at least have support email id. Which is not there. Pros UI Part and Registration process is easy from the Customer Point of view. Payment gateways are good responsive. Cons Organisers view not so user-friendly. But there should be some help support options. Payment Status after the Event needs to be notified. Review Source IS Ishan S. Come Founder Hospitality Used the software for: 2+ years ### "Lets You Focus On Your Event" January 23, 2019 5.0 I have been using townscript for 3 years now as our ticketing partners. We have been very happy with the overall experience. Pros \- Very Easy to set up - Handy mobile application - Periodic settlements and emails - Easy technical integration - The pop up payment modal is also very nice Cons We have had a great experience from townscript. I don't think i can think of any cons from townscript. Review Source AM Abid M. Admin Head Philanthropy Used the software for: 2+ years ### "decent software" September 19, 2018 4.0 last year we had joined you'll exclusively and in our event graphic event from delhi's graphic was uploaded. we got it to notice but we were expecting compensation but no compensation was done, in the sense pushing event more aggressively, as for us it was our 1st event STILL we continued to be loyal and tied up with youll. this is the 3rd event and being a Foundation we expected a good support. Pros database, when you talk about Marathon Events and reasonably an easy kinda software to operate and upload events. Cons need more responsible managers for answering issues. reason mentioned in the General Comments. really need to look into this. Review Source SH Salwat H. Co-founder Used the software for: 1-2 years ### "A startup that supports another startup" September 25, 2018 5.0 Pros Good people Timely payouts They are always there to listen to you Technology updation Value for money And so many others. We were able to start our journey because of them. Their payment support made a big change for our startup. Cons There was nothing as such that we did not like about Townscript. They are good and passionate in their job. Review Source DD Debasree D. Founder Entertainment Used the software for: 1-2 years ### "Group Art Circle is rocking completely with Townscript" January 15, 2019 5.0 Pros I really like the ease of use and systematic organization for every ticket link that i create. In Group Art Circle, we need to create tickets every weekend, so it is really easy to duplicate a past event and edit the information. Also i can go to the past events and pull up any info if i want. Cons Really none. There is nothing i can say i would want to improve. I'm really happy with whatever Townscript is providing. I'm glad, i moved from instamojo to townscript. Review Source NK Nirmal K. Student Used the software for: 1-2 years ### "Simple and User Friendly" January 28, 2019 5.0 Pros As the title says, it's so simple to use. The user interface allows you to navigate through the site's features in a easier manner. Very good Customer Support. Responses were quick. Cons I felt that, payment gateway fee is a bit expensive. Next, this is not more of a Con I would say, I feel, a Mobile app version of Townscript would be an extra advantage for the users as well as for the company. Review Source SB Shashidhar B. Founder Management Consulting Used the software for: 1-2 years ### "I am an active user of this platform. I like it very much" January 11, 2019 5.0 I use this platform to set up both online and offline events from time to time. So far my experience is great! Pros Setting up the event is pretty easy. As a user, I find it convenient at all stages. The do-it-yourself feature is pretty good. Cons Townscript is charging little extra money I feel. Sometimes, I had faced issues with responsiveness on all screens Review Source AK Amit K. Founder Information Technology and Services Used the software for: 1-2 years ### "Online Event Management could not have been better! " January 14, 2019 4.0 We have been using Townscript for our events since last two year and have always liked the convenience it provides with respect to hosting an event. The web interface is very intuitive and effective. The tickets (if any) are generally resolved within hours of reporting - the cr team is really efficient. Pros Easy Customization - One step customization of event details, topics, and ticket details Ease of use - Seamless process, eliminates any back and forth approvals etc Event Checking - This is an awesome feature to do online check-in of guests - saves a ton of manual time and effort Cons A feature for aiding/assisting online marketing of events could be added. A mobile app to create event would be great. Review Source SS Suraj S. Director Used the software for: Less than 6 months ### "One of the most user friendly platform" December 3, 2018 5.0 Pros The best thing about this platform is tools provided to create an event withing very short steps, and also it provides the tools to sell tickets on your own website with minimum steps required to integrate. Cons some customization feature need to be integrated since people selling on their website need to keep their branding for themselves. Review Source MS Malkit S. Teal Leader Used the software for: 6-12 months ### "A smooth solution to book tickets for your events" December 27, 2018 4.0 Pros \* Easy to set up an event. \* Booking ticket and payment process never failed. \* Refund system works pretty well (though I used it just once.) \* Discount codes are awesome (if you have one) Cons \* The search doesn't always return you appropriate results. \* I have created an account on the web using FB login but whenever I try to log in on the mobile app, app crashes all the time. \* Doesn't show you a consolidated list of events from the organizer which you are following, if we are following someone then it should have an option/menu where we can see some upcoming or past events from the organizer in the form of feed or something. Review Source SY Sarvistha Y. UI/UX Designer Computer Software Used the software for: 6-12 months ### "Awesome platform for booking tickets in very less time." September 19, 2018 5.0 I am happy using this platform. Pros This platform has helped me a lot whenever I am looking for a weekend getaway. I recommend it to my friends. Cons Till now, I haven't face any problem using this platform but I would really like to see more comedy events on the platform. Review Source NG Nishant G. Graphic Designer Entertainment Used the software for: 6-12 months ### "I am happy with the platform." September 19, 2018 5.0 I am satisfied. Pros I have always used Townscript to book my treks. My friends and I are really glad that a service like this exists. Cons I would love if there are more options for treks around Delhi on the platform. It would make my life much more easier. Review Source MJ Mehul J. Organiser Entertainment Used the software for: 6-12 months ### "Just Amazing!" December 9, 2018 4.0 Pros Huge Customer Base Easy to Use Great user interface Real Time Customer Support Provide great marketing benfits Cons Not meeting Expectations Not a place for small organisations Not fit for small events No great feedback in terms of huge sales Review Source SR Sharayu R. Associate Data Science Consultant Used the software for: 1-2 years ### "Very easy to use self-serve event ticketing and registration platform" September 10, 2018 5.0 Pros I love the ease of creating an activity page on Townscript. It takes only 5-10 min to create / clone a new event. Secondly, I love their event mobile app to manage registrations on the go Cons No dislikes as such, but they can allow the organizers to customize the order confirmation email by ourselves. Review Source AKP Arun Kumar P. Project Marketing and Advertising Used the software for: Less than 6 months ### "Townscript Review" October 8, 2018 4.0 Pros Easy to create an event, monitor and control.. can send notifications to all the attendees at a single push notification Cons Addition of questions for ticket booking is not possible after the first ticket is sold, this seems to be reviewed, since in many cases the required questions will reveal over time Review Source SA Shivank A. Marketing Manager Education Management Used the software for: Less than 6 months ### "Great user interface" June 1, 2019 5.0 Pros I like the interface and timeline to which event make live on the website. Nice support and fast response for the event organizers Cons Website have some problems in filter area when you filter free events whole section got wash up. Review Source VR Venkatesh R. Founder of tryScrum.com Computer Software Used the software for: 1-2 years ### "Overall a fantastic experience" January 11, 2019 5.0 Pros Customer Service is awesome. Would certainly recommend for others. Usability is great and response to the queries are great too. Cons Nothing as of now. But there is a lot of scope for Improvement. There are few things that can be automated too! Review Source RP Ramesh P. Vice President Philanthropy Used the software for: 2+ years ### "Exceptional customer service !! I am very happy" January 16, 2019 5.0 Many wishes to the team and a great product. Pros all features are easy to use and have lot of features. liked it very much. they keep on releasing the new features which is the best part Cons not found as of now not found any cons. so not sure what to write as a customer this one the first i recommend everyone Review Source RS Rahul S. Founder Used the software for: 6-12 months ### "Simple & Effective" September 19, 2018 5.0 Digital marketing integration & support Pros Ease of usage & setup Payment process Customer Support Overall it was an easy setup & execution for doing Cons Some more features can be added Digital marketing part can be improved Otherwise nothing major cons in system Review Source sK sanjeev K. Catalyst Management Consulting Used the software for: 1-2 years ### "Functional Smart and Responsive" January 12, 2019 5.0 I would want to control the size and in fact place pictures of the event in the event description section. Pros Have used the platform for some events. They are always improving. Ease of operation. Anyone can do it. The payouts are very timely and never had any issue with them. Their response time is also nice. Cons Their feature pages for the event details could do with a lot more presentation style options and formatting. The preview function could give a better consumer interface. Review Source SS Swati S. Digital Advertising Used the software for: 6-12 months ### "Feedback to townscript" September 19, 2018 5.0 Good Pros Easy to use, responsive, townscript have amazing audience size which is help to promote our events. Cons Kindly share your contact details like phone or email etc. Review Source NG Nataraj G. Photographer and event organizer Used the software for: 6-12 months ### "Amazing gr8 support from Townscript team" September 19, 2018 5.0 Pros Customer support is very nice and wonderfull site for online registration and justbliked it......... Cons All support is superb and very easy and understandable process ther is nothing to degrade this site Review Source DK Dinesh K. Founder Used the software for: 2+ years ### "Pretty good" September 18, 2018 4.0 Pros Good Dashboard Good settlement system Good features Control and DIY feature Good invoicing system Cons No sms facility Marketing can be better for the event Event app can be better in functionality Role distinction to be provided Review Source Similar Products Featured