--- title: "RetailStore Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RetailStore Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/178395/RetailStore/" page_type: "product" language: "en" --- # RetailStore Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RetailStore ## What is RetailStore ? If you are looking for a retail EPoS system that can work across all your sales channels including online, in-store, mobile POS, catalogue, over the phone, RetailStore's cloud EPoS is the answer. Our EPoS is perfect for retailers with one store or hundreds of stores and helps to centrally consolidate all your sales, stock and customer information. ## What is RetailStore used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RetailStore ?[Manage this product listing](https://www.g2.com/products/retailstore/claim_requests/new?auto=true) ## RetailStore Overview Updated August 2026 AI summary RetailStore supports small, midsize, and enterprise organizations with point of sale, inventory control, and retail management needs. It offers payment processing, inventory tracking, barcode scanning, and reporting, with additional features for loyalty programs, gift cards, and multi-location operations. Deployable across cloud and device platforms, it helps manage both in-person and online retail environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RetailStore 4.0 (2) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price £0.01 Per User Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 3.8 (728) Value For Money 4.0 (2) Value For Money 3.6 (681) Customer Service 4.0 (2) Customer Service 3.6 (703) ## RetailStore alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) ## FAQs about RetailStore Overview ### What company size and specific industries is RetailStore built for? RetailStore is designed for retailers, visitor attractions, and charities that need omnichannel services, either as a complete end-to-end system or to fill gaps in an existing technology stack. It is suited to organizations of varying sizes within these sectors that manage both online and in-person customer experiences. Features and Usability ### What are the key features of RetailStore ? RetailStore offers retail inventory management, warehouse management, and inventory replenishment, plus real-time reporting and reporting/analytics. It also includes point of sale (POS), retail POS, barcode/ticket scanning, barcoding/RFID, order management, purchase order management, and returns management for multi-location retail operations. Getting Started and Support ### What training and onboarding options does RetailStore offer? RetailStore provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does RetailStore offer? RetailStore provides 24/7 Live Rep and Chat support. Help is available through direct live assistance or chat when users need guidance. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so only the listed support channels can be confirmed. ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) RetailStore supports **Payment Processing**, but it does not include **Credit Card Processing** or **Electronic Payments**. Instead, it offers other important capabilities that reviewers also value, including **Point of Sale (POS)** (**57%**), **Inventory Tracking** (**43%**), and **Sales Reports** (**42%**). These features help businesses manage transactions at checkout, keep stock levels accurate, and review sales performance, allowing teams to run daily store operations more efficiently. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Check-in/Check-out Track the status of assets and whether they're checked in or out Commission Management Tracking, calculating, and paying commissions and earnings to employees Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system RetailStore 44 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Reporting: Active reporting of data and metrics - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Reports: Reports specific to sales analysis for trends and strategies - Serial Number Tracking: Track and assign specific serial numbers to products - SKU/UPC Codes: Internal and external product tracking codes - Supplier Management: Manage all supplier data and operations - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Trial Basic £0.01 Per User, Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ML Matthew L. Head of Retail Retail ### "Very Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 16, 2019 Very good and I have always found the helpdesk very supportive and helpful. Pros The till system is relatively straight forward and even colleagues that have been previously nervous of using a till have taken to it brilliantly. The system provides a variety of back of house reports that should meet most retailers needs. Cons Sometime the back office functions don't flow as intuitively as you might like. Alternatives considered [Kudos](https://www.capterra.com/p/140423/Kudos/) Reasons for choosing RetailStore It felt like the simplest and most comprehensive solution for what we were looking for as well as cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2019 Hi Matthew, Thank you for your review of Cybertill, your feedback is really important to us and I thank you for sharing it. Kind regards, Rachel MK Mira K. Finance Manager Non-Profit Organization Management ### "Cybertill for Charity Retail" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 13, 2019 Pros The reporting side of Cybertill will give you even more information than your expectations. Cons The set up and customization is rather complicated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2019 Hi Mira, Thank you for your review of Cybertill, your feedback is much appreciated! Kind regards, Rachel ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.