# CallPlease Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CallPlease Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/178397/CallPlease

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# 

 CallPlease Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CallPlease

## What is CallPlease?

Call productivity application that enables users and teams to manage call logs and messages, keeping a record of conversations.

## What is CallPlease used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CallPlease

4.3 (4)

VS.

[4.7 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$9

Per Feature, Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (4)

Ease Of Use

4.7 (313)

Value For Money

3.8 (4)

Value For Money

4.6 (298)

Customer Service

4.7 (3)

Customer Service

4.6 (294)

## CallPlease alternatives

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call Tracking Metrics

Measure campaign influence through collection of keyword tracking and revenue sources

Call Transcription

Voice conversion to text

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

CallPlease 8 features

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Identify the number and contact information of a caller before answering the phone

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and monitor a specific set of keywords

Get Advice

We can help you find the software with the features you need.

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

3.8 (4)

Free Version

Basic

$9.00

Per Feature,Per Month

Value for money

3.8 (4)

3.8

Based on 4 reviews

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## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(1)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HK

Henry K.

President

Environmental Services

### "Inexpensive Way to Track Calls"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 1, 2020

Overall, not bad software for someone who needs to keep track of their calls and customize what the next steps are, for example, call back at later time.

Pros

We needed software to be able for my office to give me calls as they came in so we could keep track of who I had called, what happened with the call and when the call happened. This software was able to do that in a very simplified format.

Cons

There have been some glitched over the years that made my staff unable to log in or found that some of the caller information would be missing and the available later on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Julian T.

Executive Assistant

Law Practice

### "Calls Help Please"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 9, 2019

CallPlease is great for managing calls, and is highly customizable. Sometimes there are quirks and it won't let me make changes, but generally those sort out quickly. Overall my experience has been good.

Pros

The app integration is the best part for me.

Cons

I wish it had integration for one click dialing from a PC; a way to connect the computer to the phone.

Reasons for choosing CallPlease

Best fit for our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 19, 2019

Great suggestions! VoIP integration and Click-to-Dial on the browser are coming soon!

RC

Robert C.

Store Manager

Retail

### "Perfect Replacement for Message Book"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2019

Pros

Ease of use, feature set, value for money

Cons

Mobile (iPhone) app could use some work and optimization. Crashes when attempting to transfer call to another administrator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Information Technology and Services

### "Throw out those While you were out pads!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

December 7, 2018

Overall we are going to keep the software even though there are some things that bug us about the software. It has helped us to keep track of our phone calls.

Pros

We signed up so that we could keep track of phone calls coming in and getting called back. This has helped a lot so that we can keep track of who we have to call back, and who we did call and will have to follow up with.

Cons

The thing I dislike most about the software is that I am a one man show, with a personal assistant that helps me to keep things flowing. I had to purchase 2 licenses just so they could put messages on my account as the software will log you out if someone else logs in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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