# Moki Total Control Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Moki Total Control the right Mobile Device Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178402/Moki-Total-Control/reviews --- Moki Total Control 4.6 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Moki Total Control Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews TL Thomas L IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. “ May 27, 2021 SY Saraphin Y Content WriterBroadcast Media, Self-employedUsed the software for: I used a free trial. “Sometimes freezing can occur and the price is disheartening plus it is limited only to mobile.“ July 5, 2022 CA Codi A OwnerEntertainment, 2 - 10 employeesUsed the software for: 6-12 months. “I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location!“ August 16, 2021 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan T. Remote Connectivity & Mobility Engineer Chemicals Used the software for: 2+ years ### "Perfect for Shared Devices in Manufacturing" October 23, 2018 5.0 Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates! Pros The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support. Cons There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down. Review Source Response from Moki January 10, 2020 Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform. Let us know if you have any questions or if there is anything that we can do to help. TL Thomas L. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Moki Review" May 27, 2021 5.0 We solved for everything with the help of \[SENSITIVE CONTENT HIDDEN\], our salesperson, and \[SENSITIVE CONTENT HIDDEN\], our support specialist. If I needed help \[SENSITIVE CONTENT HIDDEN\] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T\[SENSITIVE CONTENT HIDDEN\] team who realized it was a TeamViewer developer issue. I took the findings from \[SENSITIVE CONTENT HIDDEN\], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and \[SENSITIVE CONTENT HIDDEN\] would be there in a few minutes. Pros The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app. Cons I cannot find anything that is a "Con" for Moki Total Control. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Moki Total Control Honestly, it was \[SENSITIVE CONTENT HIDDEN\] in sales. He didn't try to sell me more than I needed like the other vendors, he did everything he could to make sure we could meet the needs of our patients, and I just plain trusted him. People make the difference, and \[SENSITIVE CONTENT HIDDEN\] certainly did that on the demo side. That attitude continued with \[SENSITIVE CONTENT HIDDEN\] on the implementation and support side. Review Source Collin S. Post Producer Marketing and Advertising Used the software for: 6-12 months ### "Moki provides Total Control" October 14, 2021 3.0 Pros Moki helps me to get more customers to my business. Brings more connection between people and businesses Cons Its difficult to understand in the first moment, but they give good explenation on their website. Review Source Gianna M. Social Manager Marketing and Advertising Used the software for: 6-12 months ### "The Master Data Management and Analytical Solution." November 4, 2022 5.0 Moki Total Control is the best big data management and the most protective tool with keeps the user updated and its overall services quality is productive and perfect product for project workflow management. Pros Moki Total Control was very reliable tool and its first deployment was also easy and on multiple projects data management the platform is effective.Providing real time data reports and the security provided for all project data is effective and the data sharing functionalities are excellent.To manipulate the Moki Total Control tools is very simple and through its good and stable performance i was able to save project time. Cons Moki Total Control initial stage setting and adjustment of various features was easy but the technical team responsive can be improved. Review Source Abhishek A. Marketing Executive Education Management Used the software for: 6-12 months ### "An excellent tool for MDM" April 13, 2022 5.0 Our main purpose to use this tool ia to remotely control our users device, to keep track of them, to provide them with regular updates and support when needed. And we are happy with the product till mow as it supports both the android as well as ios. We have been able to troubleshoot any problem and to provide required solution from sitting at a far far geographical distance. This tool has made our organisation a better place than before. Pros I like the user interface how simple and smooth it is. The tool is an easy to deploy tool and is available at a very reasonable price. You can request for a trial if you want to. Besides these, they have a very responsive customer support team which is always up for help. Cons Earlier we had some problems wh the product interface but with time and regular updates all the troubles got disappeared. Review Source VR Verified Reviewer Manager Automotive Used the software for: 1-2 years ### "Remote Mobile Device Management Made Easy " September 6, 2022 5.0 Overall experience using this product was amazing. The dashboard gave full control over the devices and even we can lock the devices whenever we felt so. It has been an amazing solution in the market and helped in improving up time for our app on tabs. Pros The best thing about this product is that it gives you full control over the device's remote. You can restrict the activities of the users and also manage app installation. It helps in monitoring devices and helping in updating on regular basis as well. Cons There is nothing that i specifically did not like about the product because it was up to the mark what was needed. Review Source Tom P. Content Manager Marketing and Advertising Used the software for: 2+ years ### "Moki is a simple and effective mobile device management platform" October 29, 2021 4.0 Pros \* Very simple and fast to provision \* Simple user interface \* Great device health reporting \* Fast and friendly support Cons I have no issues with the platform. It does what I need it to do, effectively. Review Source CA Codi A. Owner Entertainment Used the software for: 6-12 months ### "Stay in control with Moki" August 16, 2021 4.0 Pros Moki Total Control was so simple to set up. I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location! The amount of devices that have “gone missing” has drastically reduced since integrating Moki to our business! Cons I have not found anything lacking with Moki and am excited to continue to use them as our business grows. Review Source Tom K. Partner Information Technology and Services Used the software for: 2+ years ### "Perfect in simplicity" November 14, 2018 4.0 Overal experience has been very good and we have used the platform for little over 4yrs. now. As in many other systems, there are it's own tricks to learn but once you got those, you'll be satisfied enough and a need to look elsewhere is low. Pros The basic use of the platform is simple enough in a computer. It is easy to check all the vitals in one or two views, which is great and the scalability to manage larger networks is made easy. It is at it's best in Android platform. IOS is great too but Apple limits the experience at their end. Cons Moki's lack of responsiveness does not support your viewing experience in iPhone and only nearly in an normal size iPad. A responsive UI to check my system status without the need of computer access would be great. Review Source Response from Moki January 10, 2020 Hello, Tom, and thank you for your review. You are correct that Moki's platform does not render very well on smaller 5 to 7-inch devices. We have plans to make the UI more friendly for those customers who need to access their accounts on the go. Thank you for your continued business and let us know if there is anything that we can do to help. Prabhakar U. CMO Marketing and Advertising Used the software for: I used a free trial ### "Best solution for android control and device management" May 22, 2022 5.0 It is a very easy-to-use and feature-packed tool. It's smooth and fast. Pros I used it to manage android devices and It is really awesome. The first thing I liked the most about Moki Total Control is how easy it is to set up and run. It is very easy to configure and gives you access to a variety of options. The dashboard is simple and straightforward to use. The device controls and monitoring options are easy, and the reporting features are helpful in many ways. It is an effective mobile device management solution for businesses. The support team was very helpful, and during the implementation time, they even took the time to walk me through the setup of my account. Cons There is nothing to dislike about this tool. Review Source FC Faith C. Head of Service Delivery Information Technology and Services Used the software for: 2+ years ### "Moki meets our needs" November 10, 2021 5.0 The experience is good - it does what we need to do and allows us to service clients easily Pros The software is easy to use and is flexible allowing us to set up devices in accordance with client needs as well as being able to manage the estate of devices easily and securely Cons It is slow at times and we still have users on Classic and it is labour intensive to move to later iterations of Moki Reason for choosing Moki Total Control Moki was a requirement of the client Review Source CR Cordellier R. Solution Architect Broadcast Media Used the software for: 2+ years ### "MOKI, good way for Kiosk" November 2, 2021 4.0 Pros The interface and the search engine are powerful and easy to use. Cons The remote control does not always work perfectly. Review Source VR Verified Reviewer Accounting Manager Real Estate Used the software for: 2+ years ### "Moki MDM" November 20, 2018 5.0 My experience has been great. Customer Service has greatly improved. I love working with Carlos. Pros I have 80+ Devices at multiple sites and I like the fact I can monitor the software and also process updates and maintain them from any web browser. Makes my job easier for sure. Cons Sometimes there is a delay on the dashboard when I process a change Review Source Response from Moki January 10, 2020 Thank you for your review and your business. If there is anything else that we can do to assist, please let us know. Thanks! CH Chris H. CEO Computer Software Used the software for: 2+ years ### "Moki has been great" December 1, 2021 5.0 Moki has been great to work with. Very responsive to our needs and easy to use. Pros Moki is easy to use and continues to be the most stable MDM software we'd ever worked with. Cons I really haven't had any major issues with software. Review Source VR Verified Reviewer New Businesses Retail Used the software for: 1-2 years ### "Good for the money - Needs volume" February 19, 2023 5.0 I would totally use it if it had options for fewer devices at a time. Pros This app came preinstalled in many of the Android Tablets I bought. Installing it in new ones is easy. It has very good remote features. Cons The only thing I didn't like was that I needed a greater volume of devices to keep a low price. It is very restricted commercially speaking. Reason for choosing Moki Total Control It came preinstalled. Review Source Naveed H. Web Developer Computer Software Used the software for: 6-12 months ### "Best android device management tool Ever" June 20, 2022 5.0 I give me control of every thing best experience with this tool I am very satisfied with this product. Pros Moki is very easy to setup and run. The dashboard are very user friendly. The price is very reasonable. Cons Need to improve customer support overall it is very great tool in this price. Review Source Alan B. CEO Hospital & Health Care Used the software for: 6-12 months ### "Great platform for MDM" September 26, 2018 5.0 Pros We have 300+ android kiosks devices currently deployed coast-to-coast. Moki's simple UX & consistency have been critical to our ability to support these devices so our doctors/nurses can have a great experience with our software. Cons It's a premium product, and it's priced with that in mind. Review Source Response from Moki January 10, 2020 Thank you, Alan, for your review and your continued business. If there is anything else that we can do to help, please let us know. Diwaker U. Admissions Counselor Education Management Used the software for: Less than 6 months ### "Very powerful solution for multiple device management" June 7, 2022 5.0 Overall, I am very happy that I chose this product. I highly recommend it to other business owners as well. Pros My company was looking for a device management tool to manage the android devices of my institute and I found Moki. Moki Total Control is a software that allowed me to control, prevent data loss, track, block, limit and manage mobile devices on the network. I can remotely schedule updates, track location, install, lock unwanted apps, remotely wipe apps, etc. Moki helped my franchises to scale their business and improve the quality of services. Moki Total Control is the ideal tool for my clients and it is also safe and secure. It also allowed them to manage hundreds of devices with ease. It is super easy to set up and use. Its support system is very helpful. They helped me set up the account within 48 hours. Cons I didn't like its UI very much as it is a bit messy. It should be more engaging and easy to navigate things. Otherwise, everything is good. Review Source PJ Patty J. Accounting Manager Real Estate Used the software for: 2+ years ### "Moki is great when dealing with multiples site" October 26, 2018 4.0 Pros I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here. Cons Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen. Review Source Response from Moki January 10, 2020 Thank you for your review, Patty. We have completely revamped the system over the past 18 months, and the issues that you saw should be 100% resolved. Overall, you should find that Moki is more responsive and supports more of the features that you need. If there is anything else that you need from us, please let us know. LM Luke M. Head of Platforms and Capability Design Used the software for: 2+ years ### "Moki powers over 800 Apple iPad devices concurrently" October 27, 2018 5.0 We are running over 800 devices is Moki control and the platform has been very robust. No unscheduled outages in the last 24 months that we have been on the platform, great reliability Pros Easy to use, comes with kiosk capability out of the box. Cons Some help articles need an update, but the support team is knowledgeable and help close any gaps Review Source Response from Moki January 10, 2020 Thank you, Luke, for your business and your review. Thank you also for your suggestion about updating our documentation. We just completed that process and everything should be 100% up to date now. RG Russell G. Vice President Computer Networking Used the software for: 6-12 months ### "Great support, great product, great price" May 26, 2021 5.0 We rolled out 1,500 phones to patients in our state using Moki for application push, kiosk mode, language support, and device management. We trained non-technical staff to manage the software, which went well. I don't think we would have accomplished all this with another product. Pros The Kiosk mode feature was a game-changer for the project we needed it for. Cons Nothing about Moki, Google changed some things in the beginning of the project which impacted features of Moki we would have liked. Reason for choosing Moki Total Control Moki hit all our requirements the best and the support felt too good to be true, they really proved themselves. Review Source GK George K. Chief Executive Officer Research Used the software for: 6-12 months ### "All devices managed in cloud" August 12, 2022 5.0 Pros Moki Total Control provides a comprehensive infrastructure that enables us to manage all our company devices with a single management panel. Cons Moki Total Control definitely needs to improve the quality of the technical support they offer. Review Source FR Fahman R. Manager, IDT Consumer Goods Used the software for: 1-2 years ### "Moki for Asset Management " October 29, 2021 4.0 Pros The customer support team and the account reps. Cons UX leaves a bit to be desired, especially when the application requires multiple clicks on some features to proceed. Review Source SL Simon L. Engineer Hospital & Health Care Used the software for: 6-12 months ### "Overall Review" November 9, 2020 4.0 Very positive. Great team, good support / open discussion. Product works well. Pros \- Easy to setup and update devices - Moki created a custom low data version which made the use of mobile data possible - Easy to manage inventory Cons \- Would be nice if devices were searchable by an ICCID or IMEI - It would be good if the first time success rate of updates was higher (but suspect this is more down to use on mobile data rather than wifi) Reason for choosing Moki Total Control Cost / benefit Review Source CH Chris H. Director Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "SteraScreen Review on Moki total control" April 9, 2021 5.0 Brilliant and intuitive Pros easy enrollment process, feature and facilities to ensure remote control and CMS Cons When managing devices or content updates, the device you are connected and managing in Pulse Player to does not display in that window so unable to double check. Reason for choosing Moki Total Control Features, usability, support and price Review Source Similar Products Featured ## Related categories [Android Kiosk](https://www.capterra.com/android-kiosk-software/)[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[iPad Kiosk](https://www.capterra.com/ipad-kiosk-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.