# FirmRoom Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FirmRoom Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/178403/FirmRoom

---

# 

 FirmRoom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 15, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FirmRoom

## What is FirmRoom?

FirmRoom is a secure, cloud-based platform for document management and storage. Features such as drag and drop, bulk upload, & smart search enable seamless collaboration. Additional key features include data tracking, data analytics, audit trails, customized notifications, individual and bulk invitations, bulk file upload, and a user activity tracker. FirmRoom is compliant with public company standards.

## What is FirmRoom used for?

[Virtual Data Room](https://www.capterra.com/virtual-data-room-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$695

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FirmRoom

4.6 (44)

VS.

[4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

$695

Flat Rate, Per Month

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (44)

Ease Of Use

4.1 (28,325)

Value For Money

4.5 (31)

Value For Money

4.2 (20,472)

Customer Service

4.6 (30)

Customer Service

4.5 (18,472)

## FirmRoom alternatives

[4.8 (355)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,449)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,659)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,517)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/178403/FirmRoom/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Archiving & Retention

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collaboration Tools

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Classification

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Document Storage

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Sharing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

FirmRoom 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Upload multiple documents at once

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Compile and organize data into specific metrics

Access software remotely via mobile devices

Request two or more credentials to prove user's identity before granting access to systems

Plan and coordinate all the resources, costs and time needed to execute assignments

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Secure online viewing of sensitive documents

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track revisions and updates made to files and navigate between different versions

Add a digital mark to show ownership of an image, video, document, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (44)

4.5

Based on 44 reviews

## Pricing

Value for money

4.5 (31)

Free Trial

[View pricing plan details](https://www.capterra.com/p/178403/FirmRoom/pricing/)

Standard

$695.00

Flat Rate,Per Month

It includes:

-   10GB (~100K Pages)
-   Unlimited admins
-   1 Room
-   Drag and drop capability
-   Auto indexing
-   Protected document archiving and deletion
-   Watermarking
-   Recent uploads file list
-   Bulk document downloads
-   File revision control & updating
-   Predictive search
-   Custom permission groups
-   Audit trail
-   Strict single-user ID and password protocol
-   Two-factor authentication
-   User provisioning and deprovisioning
-   Dynamic and static watermarking
-   Data siloing in private cloud servers
-   256-bit AES encryption
-   SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70), SOC 2 Type

Pro

$1,395

Flat Rate,Per Month

It includes:

-   50GB (~500K Pages)
-   Unlimited admins
-   Unlimited users
-   1 Room
-   Drag and drop capability
-   Auto indexing
-   Watermarking
-   Recent uploads file list
-   Individual document page bookmarking
-   Bulk document downloads
-   File revision control & updating
-   Protected document archiving and deletion
-   User management tools
-   Predictive search
-   Custom permission groups
-   Audit trail
-   Strict single-user ID and password protocol
-   User provisioning and deprovisioning
-   Two-factor authentication
-   Dynamic and static watermarking
-   Data siloing in private cloud servers
-   256-bit AES encryption
-   SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70)

Value for money

4.5 (31)

4.5

Based on 31 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (30)

4.6

Based on 30 reviews

## User reviews

Overall rating

4.6

Based on 44 reviews

Filter by rating

5(29)

4(12)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Steven S.

Managing Partner

Law Practice

### "File Sharing made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 18, 2021

Reasonably easy to use

Pros

Ease of use and sign up to view protected documents

Cons

Login set up did not take the first time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Avery K.

consultant

Computer Software

### "easy to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 3, 2020

Pros

was very easy to use and gave what i needed

Cons

was fine. updates could be improved with better notifications

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Renato d.

Accounting Manager

Mining & Metals

### "Review FirmRoom"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 3, 2020

It's a good product in general but cold have others features.

Pros

Easily way to manage this software, to charge the files and add files at the software.

Cons

Maybe I feel that this software could have button to facilitate the link with excel and presentations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2020

Thank you for the review, Renato! Happy to hear you found the software easy to manage!

MS

Matt S.

Sr. Manager, Corporate Development

Internet

### "Just like the others"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 31, 2020

Neutral - It didn't blow me away, but it also didn't get aggravating.

Pros

Very simple UI. Sign up process was not the clearest - I think there were more than 1 email sent separately? Not sure. Had to go through it because it was the only way to access the files, but nevertheless it was added friction.

Cons

UI was simple - it did not "delight", but definitely did its job. At one point, we could not download files as their original format and only downloadble as pdfs? We had to contact the administrator and explain to him the issue. We got it resolved, but it caused a bit of friction and wasted time. The point of a data room is to go in, see all files, extract data and download if allowed, and be on my way. No text search function? Not one that I recall anyway

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2020

Thank you for the review, Matt! We do have a text search function - please let our customer service know if you have any feature questions in the future. Thanks again!

JS

Joe S.

Transaction Advisory Services

Accounting

### "Organized file index structure with simple download interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 30, 2020

Pros

The simplicity to download select folders and easily see most recently added files.

Cons

Would like a simple feature to download a list of the index to see what has been uploaded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 3, 2020

Thank you for the review, Joe. Happy to hear FirmRoom has been a benefit to your team and thank you for the feedback!

JP

James P.

CEO

Accounting

### "Passmore Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 27, 2020

Very pleased

Pros

Integration with our business procedures.

Cons

Difficulty with workflow automation and user documentation.

Reasons for choosing FirmRoom

Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 28, 2020

Thank you for your review James! If you ever have questions about workflow automation and user documentation feel free to reach out to our customer support. Thanks again!

DB

Diana B.

Accounts Payable

Medical Practice

### "FirmRoom "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 23, 2020

Pros

Ease of use; ability to create sub-folders

Cons

Search feature is OK, but could be improved - would like to have a better listing of finds.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2020

Thank you for the review Diana! Glad to hear you have had a good experience with our software. And thank you for the feedback regarding the search feature!

AT

Albert T.

Private Equity Associate Intern

Financial Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 22, 2020

Pros

The software has an intuitive and easy to use interface.

Cons

I do not have anything critical to say about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2020

Thank you for the review, Albert! Happy to hear you have had a good experience with our software. Thanks again!

JL

JAY L.

Partner

Financial Services

### "Pleased with the product."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 21, 2020

Collecting and sharing data.

Pros

Right functionality and right ease of use, at the right price.

Cons

No complaints, really. Use it and before long, you'll know how to use. Learning curve for this not terribly difficult.

Reasons for choosing FirmRoom

Not Sure/Don't Remember.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2020

Thank you for the review, Jay! Glad to hear you have had a positive experience with our software. Thanks again!

KB

Karl B.

Investment Associate

Financial Services

### "Karl's review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 21, 2020

Dataroom

Pros

The software is easy to use and the staff are helpful.

Cons

There could be more how to videos to help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 27, 2020

Thank you for the review Karl! If you have any questions about the software feel free to reach out to our customer service at any time. Thanks again!

[View all Reviews](https://www.capterra.com/p/178403/FirmRoom/reviews/)

Popular comparisons

[Google Drive vs FirmRoom](https://www.capterra.com/compare/161425-178403/Drive-vs-FirmRoom) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)