# Restoration Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restoration Manager the right Construction Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178404/Restoration-Manager/reviews --- Restoration Manager 3.3 (8) [View alternatives](https://www.capterra.com/p/178404/Restoration-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Restoration Manager Ease of use 2.9 Customer Service 2.2 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IR Ian R. Office Manager Construction Used the software for: 2+ years ### "Good for a bigger company or TPA if everyone uses it" May 13, 2024 5.0 Not bad. Setup wasn't difficult for me as I'm used to it but could be an issue for others. Pros Email triggers for job status. That was very helpful. Cons The CRM was lacking in a few areas. No follow up. Review Source DB Danielle B. Bookkeeper Environmental Services Used the software for: 6-12 months ### "accounting review" May 22, 2019 5.0 Pros I like that this program syncs with quickbooks. Cons in order to sync, we have to pick a type in the details page of either residential or commercial but it is not a mandatory field for our users. so when i go to sync jobs and cannot find on my list, i have to go back and see if that was missed. i don't understand why this cannot be programmed to be a mandatory field for all users, if it is a mandatory field in order to sync. little slow when saving in between inputs. Review Source VR Verified Reviewer President Construction Used the software for: 2+ years ### "low price, and fair for the product." September 10, 2021 3.0 nothing anymore. I moved on to another product that works faster! Pros tracking what team members are assigned to a project, and cost tracking. Cons slow to move around, slow for new hires to learn. Review Source AJ Amanda J. Marketing Coordinator Construction Used the software for: 6-12 months ### "Great new software for Reconstruction and more" November 12, 2019 5.0 So far so good - we are just learning the platform and happy that we can customize it to our business and give feedback to the developers. Pros We are excited to be on the ground floor of this software rollout. We are just introducing it now but can already see many potential benefits. Cons With any new software it can be difficult to implement into daily use and connect to other softwares but this was designed to fill in gaps with our current business. Review Source Boone D. Executive Assitant Construction Used the software for: 6-12 months ### "A solid system, but with quirks." April 14, 2020 3.0 The team at RM is great, however we simple were not able to live with some of the downsides to the program and ended up going with a different system. Pros The customization options. Restoration Manager has many options for customization throughout the system. Many custom fields can be added for capturing specific information, plus most of the terminology throughout the program can be changed so that you see the terms you're used to using. Cons The mobile application was very slow and not user friendly. This was our main hangup with the system. Other products have a much more seamless mobile experience. The software was also very slow at times. Review Source MS Marie S. AR Manager Construction Used the software for: 1-2 years ### "Restoration manager" September 7, 2021 3.0 very tedious .. support was spotty Pros showed us what we needed to begin bulletproofing files Cons total inflexibility and if we had a need that didn't jive with their biggest client we were told it didn't matter Alternatives considered [DASH](https://www.capterra.com/p/149523/DASH/)[PSA](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/) Reason for choosing Restoration Manager less expensive Review Source JI John I. Owner Construction Used the software for: 6-12 months ### "Don't waste you money and time." December 30, 2021 1.0 Sad Pros Nothing, I really was sad that it did not work and the BS that they gave during the sale call. Cons The attitude of the people that work there sucked. Review Source BC Burt C. President Construction Used the software for: Less than 6 months ### "RM does not live up to its Hype" April 15, 2020 1.0 After 2 months, they are still working on getting the program to work... Pros Integration with Xactimate and Quickbooks Cons Restoration Manager and Xactimate don't communicate. Lack of technical support. Trainers who are don't understand the product. Delays in getting questions answered or issues solved. Reason for choosing Restoration Manager We choose RM because of the reported integration with Xactimate and Quickbooks. We need from the start that Xactimate support was terrible but hoped for something better in Restoration Manager. Unfortunately, they matched the same level of poor support as Xactware and Xactimate. We are currently shopping for construction project management that can deliver the services we need. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.