--- title: "Rave Alert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rave Alert Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/178407/Rave-Alert/" page_type: "product" language: "en" --- # Rave Alert Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rave Alert ## What is Rave Alert? The leading FedRAMP-authorized mass notification system enabling higher education institutions, corporations and healthcare organizations, K-12 schools and federal, state and local governments to quickly and reliably send messages in just three clicks via text, email, voice, desktop, social media, CAP, IoT devices and more. ## What is Rave Alert used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rave Alert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ravemobilesafety.com&name=Rave Alert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rave Alert 4.7 (95) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (95) Ease Of Use 4.8 (151) Value For Money 4.5 (71) Value For Money 4.7 (129) Customer Service 4.6 (74) Customer Service 4.9 (140) ## Rave Alert alternatives [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/206333/Kokomo24-7-ARS-Tipline/#reviews) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/185220/Preparis/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars ## FAQs about Rave Alert Overview ### What problems does Rave Alert solve? Rave Alert solves slow, fragmented emergency communication by letting administrators send fast text, email, social, and voice alerts from templates to targeted groups. It helps campus safety teams, school administrators, public agencies, and operations leaders reduce response delays, handle outages or closures, and keep staff, students, residents, and families informed. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Rave Alert? Rave Alert is most used by campus safety leaders, emergency management teams, police and dispatch staff, and student affairs administrators who need fast mass communication during incidents. Communications teams use it to send timely updates, while directors and executive leaders rely on it to coordinate response plans and keep campus communities informed. Answer based on 95 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Rave Alert built for? Rave Alert is built primarily for enterprises and midsize organizations, with 37% of reviewers from enterprises and 35% from midsize businesses. It serves schools, universities, hospitals, and government agencies, led by Higher Education at 33%, followed by Education Management at 15% and Public Safety at 12%. Answer based on 95 reviews Features and Usability ### What are the key features of Rave Alert? Rave Alert includes core emergency alerts and mass notifications delivered through SMS, email, mobile, and social channels. Reviewers most often cite campus notifications, customizable templates, contact segmentation, and reporting/analytics. Differentiator features include multi-language alerts, two-way communication with chat, and role-based permissions for controlling who can send alerts. Answer based on 56 reviews Integrations ### Which third-party tools and platforms does Rave Alert integrate with? Rave Alert integrates with 7 third-party tools and platforms, including Alertus Unified Mass Notification, Rave Guardian, Veoci, Modo, Poppulo Digital Signage, ADP Workforce Now, and Guardian Software. These connections cover mass notification, incident response, mobile alerts, digital signage, and workforce data syncing. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Rave Alert offer? Rave Alert provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning. Answer based on 4 reviews Getting Started and Support ### What customer support options does Rave Alert offer, and how do users rate the experience? Rave Alert offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, patient, and easy to work with, with quick answers and follow-up. A few note unresolved product concerns over time, especially around feature expectations and industry-specific settings. Answer based on 10 reviews Features and Usability ### Is Rave Alert easy to use for admins and staff? Rave Alert feels easy to learn and manage for most admins and staff, especially in schools, agencies, and large employers. Teams often mention quick setup, simple user management, and low day-to-day maintenance, though some templates, user roles, and less familiar tools can feel less intuitive at first. Answer based on 23 reviews Features and Usability ### What features does Rave Alert offer? Rave Alert offers core mass notification features that fit emergency communications, internal messaging, contact list segmentation, app access, social media posting, and file-based imports. Many education and public sector teams find the feature set practical, though some survey logic, Smart911 expectations, interface changes, and certain automation options feel limited. Answer based on 15 reviews ## Features AI summary Based on 416 Emergency Notification reviews Not all Emergency Notification tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Communication Management** (**56%** of reviewers rated this feature as critical) - **SMS Messaging** (**67%**) - **Real-Time Notifications** (**72%**) Rave Alert supports **Communication Management** and **Real-Time Notifications**, helping organizations coordinate outreach and send urgent updates as situations change. However, it does not include **SMS Messaging**. Instead, it offers **Mass Notifications** (**73%**) and **Multi-Channel Communication** (**58%**), giving teams more ways to distribute alerts across audiences and channels, helping businesses deliver timely information and maintain response coordination during critical events. Mass Notifications 4.9 (48) 81.25% of 48 reviewers that rated this feature as important or highly important With this capability, you can quickly reach your entire community across multiple channels. Reviewers appreciate its reliability, ease of use, and speed, though some mention minor frustrations with unnecessary clicks and occasional email delays. Multi-Channel Communication 4.5 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Templates 4.3 (44) 70.45% of 44 reviewers that rated this feature as important or highly important It gives you the ability to pre-create messages for emergencies, saving time and reducing errors. Reviewers appreciate how templates speed up alerts and are easy to use, though some want better organization and find template management less intuitive. Reporting/Analytics 4.2 (40) 55.00% of 40 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Contact Management 4.3 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Two-Way Communication 4.1 (28) 25.00% of 28 reviewers that rated this feature as important or highly important Send, receive, and respond to messages Rave Alert 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - App Notifications: Set-up notifications and alerts for mobile apps. - Campus Notifications: Campus Notifications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For First Responders: For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Mass Notifications: With this capability, you can quickly reach your entire community across multiple channels. Reviewers appreciate its reliability, ease of use, and speed, though some mention minor frustrations with unnecessary clicks and occasional email delays. - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Policy Management: Create, manage, and track policies and procedures within an organization - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Survey/Poll Management: Create and administer polls and surveys - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: It gives you the ability to pre-create messages for emergencies, saving time and reducing errors. Reviewers appreciate how templates speed up alerts and are easy to use, though some want better organization and find template management less intuitive. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.5 (95) 4.5 Based on 95 reviews ## Pricing Value for money 4.5 (71) ### Starting price Free trial not available Value for money 4.5 (71) 4.5 Based on 71 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (74) 4.6 Based on 74 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(68) 4(24) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent DD Dennette D. Communications Center Supervisor Higher Education ### "Ease of Rave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 16, 2021 Pros Rave is easy to use. Our agency set up templates that the user only had to add the location/time. This made the notification process go smoother and faster for our department. Cons As an administrator, I wish we could archive templates we no longer use. Some of the templates are no longer used but may need to be reactivated. Also, in the reports, it would be nice if we could file archived reports in categories. Reasons for choosing Rave Alert I was not part of the search committee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Dennette, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. SK Sonya K. Emergency Mgmt. Coordinator Government Administration ### "Rave Alert Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 13, 2021 We have had really good experiences with Rave Alert for the most part. Again, the biggest complaint is not being able to access citizen data so that we can assist them. We have sent notification messages and EAS messages with ease. Pros What I like most about the software if the ease of use. There are a few easy steps to sending an alert, so when seconds matter, it is really easy to get a message out. I also appreciate that I feel like by bringing on Deron Lord, Rave really was trying to do the most for their customers. I really appreciate being able to ask Deron anything, or voice my concerns and he ALWAYS comes back with an answer. Cons I absolutely hate the fact that we don't have access to our subscribers. We have lost customers that want to deal directly with us in getting things changed or set up, but we are forced to direct them to an email address for assistance....that is within 24 hours. I actually just went and changed my recommendation on the previous page from 10 to 6...almost 5 for this very reason. I wish that Rave would get with the times as far as the character limitations on a character limits. Twitter has a character limit of 280 now and most cell phones have no problem with more than that. Limiting a short or Twitter message to 160 seems archaic. Also, not loving the side menu over the tabs across the top. It is alot harder to find where to change system items now. Reasons for choosing Rave Alert The Everbridge Rep told us it would take 3 months to set up the system, which was a huge red flag. Ease of use was one of the most important things we looked for. Everbridge has a much higher price tag too, which also helped eliminate them from contention. We did view two others but I can recall what they were. They were eliminated due to capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2021 Sonya, thank you for sharing your experience and concerns with Rave Alert. We greatly appreciate your feedback to help us improve the way we provide enhancements and updates to the platform over time. We would love to learn more about how we can improve. Please contact us at ravesuccess@ravemobilesafety.com AF Adrian F. Lieutenant Education Management ### "Rave is a solid piece of software that I rarely have issues with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2021 It's a software I rarely ever have a problem with and rarely ever need to contact customer service. Pros It links quickly to our domain allowing for instant upload of new users and deletion of old. Cons You need to train often to be able to use this when you need it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Adrian, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. JB jordan B. Communications Health, Wellness and Fitness ### "Rave Alert Hospital" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2021 Pros Sending basic alerts is easy, straightforward, and fast to execute even for first time software users. Setting up alert templates on the fly is also very easy and practical when needed. Cons Automatic SmartLoader can be tricky to use at first. Some counter-intuitive features such as ability to recognize a call as being answered by an answering machine, but no way to automatically try to re-contact such individuals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Jordan, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. JM Jessica M. Communications Coordinator Education Management ### "Easy to Use, Just a Bit Limited" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 13, 2021 Pros ease of access and use. Straightforward steps to sending mass communications. Cons Not a ton of customizable email features when designing mass emails. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Jessica, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. AG Ashley G. Telecommunicator Law Enforcement ### "UNCSA review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2021 Pros user friendly, many features easy to find in the apple or google store Cons mapping could use a little tweaking and color schemes would be a plus Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Ashley, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. JH Joseph H. AVP of Emergency Management, Campus Safety and Environmental Health Higher Education ### "My review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2021 Very good, it has been excellent in crisis and daily operations Pros Easy of use and low maintenance and it is always ready to use. Cons I don't really have any at this time. I like that you need to log into a website to access it. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing Rave Alert Worked better with our systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Joseph, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. MV Mario V. Chief of Police Public Safety ### "RAVE Alert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2021 I have had nothing but good experiences managing the system. Most importantly, the tech staff have been great help and my sales rep. and contract dept. rep. have been fabulous to work with. Pros I like all the features available with the software, easy to use. Cons No comments, there are no "Cons" with the system Reasons for choosing Rave Alert The system was in place when I was hired and the system is far superior than any other system on the market. In addition, I was familiar with the system from my previous job. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Mario, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. JW Jason W. Police Sergeant Higher Education ### "Rave Alerts at UW-Platteville" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2021 Rave Alert provides us the ability to send various emergency messages including Clery Timely Warnings, Emergency Notifications, and Weather-Related emergencies. Pros UW-Platteville chose Rave Alert as its primary emergency messaging system for the campus community because it provides an easy way to send both email and text alerts very quickly with a minimal time delay between creating the message and sending it. Rave Alert also lets you customize and create template messages, which provided us the ability to build a list of potential emergency messages that allows you to just plug a few pieces of information and send, rather than developing an entire message. Cons The overall cost of utilizing both Rave Alert and Rave Guardian is expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Jason, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. TS Terri S. HR Manager Hospital & Health Care ### "HR Rave alert system " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 10, 2021 Pros The ease of adding new hires to the system. Cons Testing can sometimes be clunky or cumbersome when setting up new hires - test message could be more identifiable as as TEST alert system with Wellmore Behavioral Health. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2021 Terri, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. [View all Reviews](https://www.capterra.com/p/178407/Rave-Alert/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.