--- title: "Rave Alert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rave Alert Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/178407/Rave-Alert/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Rave Alert Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rave Alert ## What is Rave Alert? The leading FedRAMP-authorized mass notification system enabling higher education institutions, corporations and healthcare organizations, K-12 schools and federal, state and local governments to quickly and reliably send messages in just three clicks via text, email, voice, desktop, social media, CAP, IoT devices and more. ## What is Rave Alert used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Safety Management](https://www.capterra.com/safety-management-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rave Alert?[Manage this product listing](https://www.g2.com/products/rave-alert/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rave Alert 4.7 (95) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (95) Ease Of Use 4.8 (151) Value For Money 4.5 (71) Value For Money 4.7 (129) Customer Service 4.6 (74) Customer Service 4.9 (140) ## Rave Alert alternatives [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/185220/Preparis/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [iluminr](https://www.capterra.com/p/207442/iluminr/) [4.0 (2)](https://www.capterra.com/p/207442/iluminr/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207442/iluminr/) ## FAQs about Rave Alert Overview ### What problems does Rave Alert solve? Rave Alert solves delayed, fragmented emergency communication by letting administrators send targeted text, email, social media, and other alerts from prebuilt templates, with location mapping and delivery reporting. Campus safety teams, schools, public agencies, hospitals, and operations managers use it for closures, weather events, outages, critical incidents, and staff availability checks. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Rave Alert? Rave Alert is most used by campus leaders, public safety teams, emergency communications staff, and IT administrators managing urgent notifications. Deans and assistant directors communicate campus safety updates, while police leaders and 9-1-1 coordinators coordinate incident response. Security, risk, and IT teams maintain alert delivery, access controls, and continuity procedures. Answer based on 95 reviews Overview ### What company size and industries is Rave Alert built for? Rave Alert serves enterprises, which represent 37% of reviewers, and higher education organizations, its top industry at 33%. It is also used by midsize businesses (35%) and small businesses (28%), with reviewer representation in education management (15%) and public safety (12%), supporting critical communications for schools, hospitals, and government agencies. Answer based on 95 reviews Features and Usability ### What are the key features of Rave Alert? Rave Alert includes mass notifications and customizable templates for preparing and sending emergency messages quickly. It supports contact management, geotargeting for reaching specific populations, and multi-channel communication through text, email, and voice. Reporting and analytics track message delivery, while two-way communication supports coordination with partner agencies and safety escorts. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does Rave Alert integrate with? Rave Alert connects to Alertus Unified Mass Notification for mass notification workflows and desktop activation. The integration is used for screen ticker messaging, staff communication, accessibility support, and redundancy between systems, making Alertus the primary third-party platform identified for Rave Alert. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Rave Alert offer? Rave Alert provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos give teams reference material for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Rave Alert offer, and how do users rate the experience? Rave Alert offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat assistance. Users generally describe support as responsive, patient, and helpful, with quick answers and accommodation of improvement requests. One reviewer reported that a long-standing concern was promised attention but remained unresolved. Answer based on 10 reviews Features and Usability ### Is Rave Alert easy to use for emergency notifications? Rave Alert makes emergency messaging and contact management straightforward for most administrators and end users. Schools, public agencies, and large employers value quick setup, recipient updates, and routine alerting. Some users find templates, user roles, and specialized tools less intuitive and need initial training. Answer based on 23 reviews Features and Usability ### What features does Rave Alert offer? Rave Alert offers practical emergency notification features, including list segmentation, file uploads, mobile access, Smart911 connections, and social media alert sharing. Higher education and public-sector teams value these options for reaching defined audiences, though some administrators find survey logic, automated follow-up calls, and industry-specific fields limited or harder to configure. Answer based on 15 reviews ## Features AI summary Based on 422 Emergency Notification reviews Capterra reviewers highlight these as the features buyers value most when choosing emergency notification software: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) Rave Alert supports **Communication Management** and **Real-Time Notifications**, giving organizations a way to coordinate outreach and send urgent updates as events unfold. However, it does not offer **SMS Messaging**. Instead, it provides other highly rated capabilities, including **Mass Notifications** (**74%**) and **Multi-Channel Communication** (**59%**), which can help teams reach large audiences across different channels, allowing businesses to share time-sensitive information quickly and keep response efforts organized. Mass Notifications 4.9 (48) 81.25% of 48 reviewers that rated this feature as important or highly important With this capability, you can quickly reach your entire community across multiple channels during emergencies. Reviewers appreciate the system’s reliability, ease of use, and speed, though some mention minor frustrations with extra clicks and occasional email delays. Multi-Channel Communication 4.5 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Templates 4.3 (44) 70.45% of 44 reviewers that rated this feature as important or highly important It gives you the ability to pre-create and organize messages for rapid emergency alerts. Reviewers appreciate how templates save time and ensure consistency, but some say template management could be more intuitive and wish for better organization options. Reporting/Analytics 4.2 (40) 55.00% of 40 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Contact Management 4.3 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Two-Way Communication 4.1 (28) 25.00% of 28 reviewers that rated this feature as important or highly important Send, receive, and respond to messages Rave Alert 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - App Notifications: Set-up notifications and alerts for mobile apps. - Campus Notifications: Campus Notifications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For First Responders: For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies. - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Mass Notifications: With this capability, you can quickly reach your entire community across multiple channels during emergencies. Reviewers appreciate the system’s reliability, ease of use, and speed, though some mention minor frustrations with extra clicks and occasional email delays. - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language Alerts: Provide notifications in multiple languages - Notification Scheduling: Schedule when notifications are sent - Policy Management: Create, manage, and track policies and procedures within an organization - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Survey/Poll Management: Create and administer polls and surveys - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: It gives you the ability to pre-create and organize messages for rapid emergency alerts. Reviewers appreciate how templates save time and ensure consistency, but some say template management could be more intuitive and wish for better organization options. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.5 (95) 4.5 Based on 95 reviews ## Pricing Value for money 4.5 (71) ### Starting price Free trial not available Value for money 4.5 (71) 4.5 Based on 71 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (74) 4.6 Based on 74 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating Counts reflect reviews available in this feed. 5(68) 4(24) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful WA Web Applications Administrator Web Applications Administrator Used the software for: 3-5 years ### "Solid with Options" 5.0 December 7, 2021 Alert notifications sent out seem to be consistent and reliable. Pros Easy to trigger notifications. Good options, if you need, for multiple venues for disseminating alerts. Cons UI look and feel are present, but basic. Template creation could be more intuitive. Need a bit more technical know how to manage. SD Sr. Director EHS Sr. Director EHS Used the software for: 3-5 years ### "Trust in your ENS chosen company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 We switched from MIR3 which was a nightmare to use. It was very confusing and counter intuitive. That was about 8-10 years ago. We also use th Rave Guardian system but that did not uinfluence our decision to go with Rave Alert. I have no regrets and feel like Rave is still the best choince for ENS in higher education. Pros The software is intuitive, easy to use and works well. They also provide training that is always available. The company is open to suggestions and they keep improving the system. Cons There are some new features that I am not familiar with but I'm sure it is because I have not kept up with the training that Rave has offered. EM Emergency Mgmt. Coordinator Emergency Mgmt. Coordinator Used the software for: 3-5 years ### "Rave Alert Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 15, 2021 We have had really good experiences with Rave Alert for the most part. Again, the biggest complaint is not being able to access citizen data so that we can assist them. We have sent notification messages and EAS messages with ease. Pros What I like most about the software if the ease of use. There are a few easy steps to sending an alert, so when seconds matter, it is really easy to get a message out. I also appreciate that I feel like by bringing on Deron Lord, Rave really was trying to do the most for their customers. I really appreciate being able to ask Deron anything, or voice my concerns and he ALWAYS comes back with an answer. Cons I absolutely hate the fact that we don't have access to our subscribers. We have lost customers that want to deal directly with us in getting things changed or set up, but we are forced to direct them to an email address for assistance....that is within 24 hours. I actually just went and changed my recommendation on the previous page from 10 to 6...almost 5 for this very reason. I wish that Rave would get with the times as far as the character limitations on a character limits. Twitter has a character limit of 280 now and most cell phones have no problem with more than that. Limiting a short or Twitter message to 160 seems archaic. Also, not loving the side menu over the tabs across the top. It is alot harder to find where to change system items now. DC Director campus safety Director campus safety Used the software for: 3-5 years ### "Decent product" 4.0 December 6, 2021 Functions as expected. No major impacts and loss of services is rare. Reliable. Pros Typically has little or no issues. Could improve user interface but overall functions. Cons Appears that they did away with the map for tornado warnings. EM EHS Manager EHS Manager Used the software for: Less than 1 year ### "Rave Application in the Chemical Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 6, 2021 Best way to do group notifications and customized notifications. Pros Easy to access and being able to notify mass groups when needed. Cons I still find it a little confusing on selectin and deselecting the delivery methods. I would also like to see an app that can be used on your mobile device. EP Emergency Planner Emergency Planner Used the software for: 3-5 years ### "Rave Alert is ideal for institutes of higher education" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 Our overall experience has been positive, from the customer/client support team, and implementation, through to the Rave technical support group. The software itself has proven to be solid and has not failed us. Pros We have used Rave Alert for our university emergency messaging for more than five years, and we have found it to be reliable and effective. Additionally, and perhaps equally as important, we have found Rave Support to be incredibly responsive and helpful when we encounter issues or have questions about ways to change or address changes our our end. Cons At this moment in time, I am unable to think of anything we would change about Rave Alert. RC Response Coordinator Response Coordinator Used the software for: 3-5 years ### "Great Multi-use System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2021 We are able to manage over 300 Healthcare and Emergency Management agencies through our system. We can quickly and easily obtain impact information, census data, and impact assessments through Rave with very little effort on the adminstrative side. The additional add-ons such as Collaborate and Guardian only expand our capabilities and create new ways for us to reach out and interact with our partner agencies. Pros The multitasking capabilities, the ability to utilize multiple platforms, and the ease of use are easily the top three "likes" for this software. However, without the robust support system that Rave has in place is probably the most valuable aspect of this software. I've been fortunate to work with the Rave team from sales to setup and they have an amazing team that is responsive and quick to work with us regarding solutions. Cons There's not much to dislike about the software; mostly it's personal preference accessibility items. AA Administrative Assistant to the Chief of Police Administrative Assistant to the Chief of Police Used the software for: 3-5 years ### "RAVE Use" 4.0 December 3, 2021 Pros I like that the chat function has such a quick response. There is not a long delay between users which is great in emergency situations and critical incidents. The mapping is also extremely helpful when attempting to physically locate a user. The templates are fantastic. I use them constantly for sending emergency and non-emergency notifications, and having the ability to adjust them as needed makes it my go to every time. Cons User Directory could be better for us. Also, the time out of the session causes me to have to keep checking it to make sure I'm still connected. Logging in over and over again takes a lot of time out of my day. There should be an option to stay logged in the dashboard view. PC Police Chief Police Chief Used the software for: 3-5 years ### "RAVE Alert Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2021 RAVE is a relevant platform for our school. It helps us keep our campus informed of situations that could potentially affect them while on campus or as they travel to and from campus. It also provides a mechanism for constituents to communicate with our 911 call center or our campus department via phone or text. Pros Simplicity of its use for our constituents and for our administrators. It's relevant technology for today's environment. Cons I would like to see RAVE adopt a geo-fencing capability that would enable users to create a geo-fenced zone and invite various individuals to join the geo-fenced zone for a select period of time. If a user left the zone others on the group would get an alert. I see this technology with other competitors and I would like to see RAVE to have a similar product. I have been asking for this technology for the past few years. SO Senior Officer Senior Officer Used the software for: 3-5 years ### "Effective product, GUI not very intuitive" 4.0 November 29, 2021 It is an effective solution to emergency notification needs. If you find yourself using the product only sporadically, I’d recommend having personnel log in frequently to do test pages. Pros Contact management works well, effective solution to get a message out reliably. Cons The interface is not very user friendly, difficult to navigate unless you have frequent familiarization with it. 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