# Page 3 | Rave Alert Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Rave Alert the right Emergency Notification solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178407/Rave-Alert/reviews

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Rave Alert

4.7 (95)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Rave Alert

## Showing most helpful reviews

Showing 51-75 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Susanne S.  
Director of HR/Accounting/IT  
Hospitality  
Used the software for: 2+ years

### "Great Product!"

December 1, 2021

5.0

Pros

This is the best way to communicate with mass people at one time. When implementing, we told them our needs and they delivered. We have target groups so we can quickly communicate with our team(s) for important messages/updates. I can log in from my phone and quickly send something out!

Cons

Nothing! We probably don't use many of the features, but maybe down the road, we will explore more!

Review Source

Response from Rave Mobile Safety

December 6, 2021

Susanne, thank you for sharing your experience with Rave Alert as a mass communication tool, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

AF

Adrian F.  
Lieutenant  
Education Management  
Used the software for: 2+ years

### "Rave is a solid piece of software that I rarely have issues with"

December 13, 2021

5.0

It's a software I rarely ever have a problem with and rarely ever need to contact customer service.

Pros

It links quickly to our domain allowing for instant upload of new users and deletion of old.

Cons

You need to train often to be able to use this when you need it.

Review Source

Response from Rave Mobile Safety

December 14, 2021

Adrian, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

JJ

James J.  
Lead Data Security Specialist  
Higher Education  
Used the software for: 2+ years

### "Great for quick, easy notifications"

December 1, 2021

5.0

Pros

This application makes mass notification extremely simple. Just get 3 green lights and hit send (title the alert, create the message, add the recipients). RAVE takes care of the rest. Alerts go out quickly with over 98% of my recipients notified within the first 5 minutes of sending.

Cons

Interaction with some follow-up features can be a bit clunky as there is a lot of data to digest, but not a lot of easy 'dashboards' to view the stats.

Review Source

Response from Rave Mobile Safety

December 6, 2021

James, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

CN

Corina N.  
Communications Supervisor  
Higher Education  
Used the software for: 1-2 years

### "Rave Review"

December 7, 2021

5.0

Pros

The software is easy to use and user friendly. Switching to Rave was a smooth process and have had no complaints since. We use this regularly for internal messaging as well as for emergency notifications.

Cons

The ability to do voice calls is an extra option, whereas the vendor we had before allowed voice calls.

Review Source

Response from Rave Mobile Safety

December 8, 2021

Corina, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

KS

Kurt S.  
Vice President for Student Affairs  
Education Management  
Used the software for: Less than 6 months

### "We are VERY happy with our switch to Rave Alert"

December 2, 2021

4.0

So far, we've been very pleased with our switch to Rave Alert. Since we're relatively new to the product (6 months), the only real benefit thus far is a budget savings with more alerting options from our previous vendor.

Pros

We have been very pleased with the ease of use, maintenance of the data, and the ability to provide unique content depending on which channel is used for an alert.

Cons

I would like to be able to set a confirmation of alert for the end-user that would STOP the alert for them once they received and confirmed the message on one platform. I realize that Rave sends to ALL platforms at once (which I like) and that prevents the ability to stop a cascade of subsequent alerts on other channels, but it can be overwhelming when an end-user receives multiple signals at once and it's only one alert.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Kurt, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

MB

Maria B.  
Staff coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Important "

November 23, 2021

5.0

Pros

Alerts on what’s happening in the hospital

Cons

There is nothing I like least about it it is amazing

Review Source

Response from Rave Mobile Safety

November 29, 2021

Maria, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

AB

Alexander B.  
Spec. Asst. to the Supt/Pres.  
Education Management  
Used the software for: 2+ years

### "A good workhorse"

December 1, 2021

4.0

Generally speaking a good emergency services feature but I wish it went further

Pros

RAVE alert gets the word out fast and was first-to-market (in our case) with mass texting/email capabilities.

Cons

Development since our integration has stagnated and I wish we could use this more for targeted marketing communications

Review Source

Response from Rave Mobile Safety

December 6, 2021

Alexander, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

AA

Anirudh A.  
BI Analyst  
Higher Education  
Used the software for: 2+ years

### "Reporting/Analytics of RAVE Alert helped us understand the reach and impact of our system"

December 1, 2021

4.0

These metrics helped us identify how much impactful the notification system was and be ready in times of utmost emergency.

Pros

Reporting/Analytics feature was the major item used by my team in order to pull measures/metrics that identify the number of recipients, and number of channels in which a emergency notification alert was sent when one was implemented.

Cons

If there was a feature that helped integrate the alerting process with our existing staff demographic details, we would've been able to realize additional benefits at a quicker pace.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Anirudh, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

AW

Andrea W.  
Associate Director  
Public Safety  
Used the software for: 2+ years

### "Rave Alert"

December 1, 2021

5.0

Pros

chat feature, easy to use, internal alerting within the agency is a huge advantage

Cons

no cons to report at this time. We are very happy with the product

Review Source

Response from Rave Mobile Safety

December 6, 2021

Andrea, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

MR

Michael R.  
Director of Safety and Security  
Security and Investigations  
Used the software for: 2+ years

### "RAVE Alert Review"

November 23, 2021

5.0

Overall experience in use, and customer service has been good.

Pros

We are a small college campus with a smaller enrollment. The sofware is pretty easy to use and deployment of alerts is pretty simple for the administrators using it.

Cons

templates and alerts sent by text and email can be a bit confusing to set up at times. We don't use it regularly so that is part of the issue.

Review Source

Response from Rave Mobile Safety

November 24, 2021

Michael, thank you for sharing your experience with Rave Alert. We love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

TG

Teresa G.  
Senior Software Developer  
Education Management  
Used the software for: 2+ years

### "RAVE Alert"

November 23, 2021

5.0

Pros

It is easy to use. As a software administrator, it is easy to maintain. We send a file to add email notifications for all students. We add office phone and email for employees. Students and employees are encouraged to add their cell phone number for alerts. People are able to add additional phone numbers for parents and/or other family members for alerts. Parents of students living away from home seem to like this initially.

Cons

As an administrator, I sometimes have to read/respond to text from people who reply to RAVE alerts. We have a separate location that we had to incorporate alerts for.

Reason for choosing Rave Alert

I wasn't involved.

Review Source

Response from Rave Mobile Safety

November 29, 2021

Teresa, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

JS

Jon S.  
Manager, Business Risk & Recovery  
Banking  
Used the software for: 2+ years

### "Not a Power User"

November 24, 2021

5.0

We have used the mass notification tool many times with a very positive result.

Pros

This software gives me what I need for mass notification but I am not a user of many of the other aspects.

Cons

There are too many options and not a lot of opportunities for training on them.

Review Source

Response from Rave Mobile Safety

November 29, 2021

Jon, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

KL

Ken L.  
Dean of Student Life  
Higher Education  
Used the software for: 2+ years

### "Rave Alert for Emergency Notifications"

December 1, 2021

5.0

Pros

We were able to easily integrate our users/students into the Alert system through a direct import. The SMS Opt-in features are great for our families and guests as well.

Cons

I wish that replying "Stop" did not block notifications for all lists. I don't think this is a feature of Rave, but we have had some students miss emergency notifications because they replied "stop" to a non-emergency alert.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Ken, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

PR

Paul R.  
Police officer  
Higher Education  
Used the software for: 2+ years

### "Great notification choice for higher education this is a very reliable way to send emergency alerts"

November 25, 2021

5.0

Pros

You can count on this system to work in the event if an emergency.

Cons

There have been no negatives. The Race alert system has always worked when we needed it to.

Review Source

Response from Rave Mobile Safety

November 29, 2021

Paul, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

GK

Gregory K.  
Senior Media Relations Manager  
Education Management  
Used the software for: 2+ years

### "Rave is great"

December 2, 2021

5.0

Very positive.

Pros

It is intuitive and relatively easy to use.

Cons

The software has not adapted for longer text and social media posts.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Gregory, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

LT

Lori T.  
Executive Director Enterprise Systems  
Higher Education  
Used the software for: 2+ years

### "Rave Alert is a great product. "

December 1, 2021

5.0

This is a great system for mass notifications. We've had very little issue with the system.

Pros

Integration was easy to set up. We did a quick implementation of the system and it was very easy. Our Police department who manages the system report that the system is very easy to use

Cons

Since I don't administer the system, this is hard for me to answer. I've not heard of any issues.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Lori, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

KL

Kevin L.  
Systems Administrator  
Higher Education  
Used the software for: 2+ years

### "Rave for Higher Ed"

December 1, 2021

4.0

Big benefit of mass communication

Pros

Alerts to campus community regarding closures and safety incidents.

Cons

Difficult to manage users with auto import.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Kevin, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

RP

Robert P.  
Executive Director of Technology Services  
Education Management  
Used the software for: 2+ years

### "Reliably Does the Job"

December 6, 2021

5.0

Rave Alert replaced another emergency alert system. It has been more reliable and user satisfaction is higher.

Pros

Rave Alter was easy to implement and is eassy for our end users to use to send alerts.

Cons

It could be easier to send alters to selected groups of people.

Reason for choosing Rave Alert

More options

Review Source

Response from Rave Mobile Safety

December 8, 2021

Robert, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

KH

Karen H.  
Sr. HR Generalist  
Food Production  
Used the software for: 1-2 years

### "Great experience! Would Recommend"

December 10, 2021

4.0

Pros

The set up and roll out was very easy! The technical customer service was extremely responsive and focused on helping us address the issue.

Cons

Some features don’t seem to be very intuitive and we need to do a bit of searching around on the website to find the right sections.

Review Source

Response from Rave Mobile Safety

December 14, 2021

Karen, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

aM

amanda M.  
Emergency Operations  
Law Enforcement  
Used the software for: 2+ years

### "RAVE Review"

December 1, 2021

5.0

Overall, happy with the application.

Pros

Easy to navigate, customer support is helpful when needed and easy to instruct new users on how to operate.

Cons

Not too many negatives to report with this application.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Amanda, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

RM

Rachel M.  
Director of Marketing  
Education Management  
Used the software for: 2+ years

### "RAVE software"

December 1, 2021

5.0

No issues

Pros

Ease of use, immediate reporting, ability to have several pre-written alerts

Cons

Ability to easily segment the lists in Rave.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Rachel, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

CB

Cindy B.  
Assistant Coordinator  
Public Safety  
Used the software for: 6-12 months

### "Review"

December 2, 2021

4.0

good

Pros

Easy to use and set up and use. Easy to set up other admins and users.

Cons

Not able to see information for people who are new or just signed up for first time, unless their information was ported over. Cannot help people adjust or select options because of this. Cannot set a recurring message out without paying more for that option.

Review Source

Response from Rave Mobile Safety

December 6, 2021

Cindy, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

MB

Matthew B.  
Quality and Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "System is not as convenient as desired"

November 24, 2021

4.0

I came into a company that has paid for the system since 2019, and because of the resources required to setup and manage Rave, it had never been setup/implemented as a full-functioning emergency alert system for the entire company. I can understand why. I learned the system only to have it changed a month later (our account had not yet received the 2020 update.) I finished training senior management on using the system after this update, only to have the system updated with changes again, and we've been made aware that this will be updated AGAIN in early 2022 because of the FCC requirements for non-emergency notifications. This isn't how we want a system to work that we intended on buying, implementing, and only ever having to add and remove employees to it.

Pros

The system has the capabilities desired for emergency and general notifications, which we use it for.

Cons

The convenience of maintaining the system is not there. Aside from adding and removing people, it can be time consuming to manage. It appears that with the FCC requirements for non-emergency notifications this is only going to get worse.

Review Source

Response from Rave Mobile Safety

November 29, 2021

Matthew, thank you for sharing your experience and concerns with Rave Alert. We greatly appreciate your feedback to help us improve the way we provide enhancements and updates to the platform over time. We would love to learn more about how we can improve. Please contact us at ravesuccess@ravemobilesafety.com

RS

Randy S.  
Security Manager  
Security and Investigations  
Used the software for: 2+ years

### "RAVE Alert is a great tool!"

November 23, 2021

5.0

Excellent in reaching our community during times of civil unrest

Pros

Ease of use and speed of distribution to users.

Cons

No negatives. I found this easy to use and train others to use.

Reason for choosing Rave Alert

familiarity from previous employer

Review Source

Response from Rave Mobile Safety

November 29, 2021

Randy, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

KP

Katherine P.  
Marketing and communications coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Rave review"

December 10, 2021

5.0

Pros

It’s easy to use and very helpful for communication.

Cons

Hard to upload lists for contact to send out alerts.

Review Source

Response from Rave Mobile Safety

December 14, 2021

Katherine, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow.

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