--- title: "Mail Assure Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mail Assure Software - reviews, pricing plans, popular comparisons to other Anti-spam products and more." source_url: "https://www.capterra.com/p/178413/Mail-Assure/" page_type: "product" language: "en" --- # Mail Assure Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mail Assure ## What is Mail Assure? N-able Mail Assure is cloud-based email security designed to provide protection against inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. Real-time pattern threat recognition and machine learning technology helps protect users against spam, viruses, phishing attacks, ransomware, malware, and other email-borne threats, with near 100% filtering accuracy and over 2 billion spam messages blocked per month. ## What is Mail Assure used for? [Email Security](https://www.capterra.com/email-security-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $1 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mail Assure?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.n-able.com/&name=Mail Assure) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mail Assure 4.5 (29) VS. [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting Price $1 Per Feature, Per Month Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (29) Ease Of Use 4.8 (562) Value For Money 4.8 (28) Value For Money 4.9 (518) Customer Service 4.7 (27) Customer Service 4.9 (516) ## Mail Assure alternatives [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [Zerospam](https://www.capterra.com/p/173157/ZEROSPAM/) [4.8 (135)](https://www.capterra.com/p/173157/ZEROSPAM/reviews/) Starting price $0.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173157/ZEROSPAM/) [ALTOSPAM](https://www.capterra.com/p/176264/ALTOSPAM/) [4.8 (73)](https://www.capterra.com/p/176264/ALTOSPAM/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176264/ALTOSPAM/) ## FAQs about Mail Assure Overview ### Which roles and teams benefit most from Mail Assure? Mail Assure is most used by IT administrators, network engineers, and infrastructure teams that manage email security, spam filtering, continuity, and domain protection. Business owners, directors, and operations managers benefit from reliable communications and reduced risk, while administrative staff use it to keep inboxes clean and maintain uninterrupted day-to-day correspondence. Answer based on 29 reviews Overview ### What company size and specific industries is Mail Assure built for? Mail Assure is designed for managed service providers of all sizes that need email security, continuity, and archiving for their clients. It is not aimed at a specific industry, but at service providers handling business email needs across sectors where affordable, always-on email management is required. Features and Usability ### What are the key features of Mail Assure? Mail Assure offers email security and management features including anti spam, anti virus, email filtering, spam quarantine, and threat intelligence. It also includes archiving and retention, backup and recovery, audit trail, encryption, reporting and analytics, plus allow/block lists, whitelisting/blacklisting, and third-party integrations. Integrations ### Which third-party tools and platforms does Mail Assure integrate with? Mail Assure integrates with Gmail, Microsoft 365, Zimbra Collaboration Suite, MSP Manager, and N-central. These connections cover email platforms and MSP tools, giving Mail Assure support for common business mail environments and service management workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Mail Assure offer? Mail Assure provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, webinars offer group learning, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Mail Assure offer? Mail Assure offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Users say the support team can be very helpful during setup and configuration, though some note that support quality may vary at times. Answer based on 3 reviews User interface ### Is Mail Assure easy to use? Mail Assure works well once administrators learn the dashboard, but the interface can feel dated and less intuitive at first. IT teams and managed service providers often find setup guides, reporting, email tracking, and release controls helpful, while some users say navigation, terminology, and certain settings take time to locate. Answer based on 10 reviews ## Features AI summary Based on 489 Anti-spam reviews Capterra data shows that buyers of anti-spam software rank the following features as their top priorities: - **Spam Blocker** (**58%** of reviewers rated this feature as critical) - **Spam Detection** (**54%**) - **Allow/Block List** (**42%**) Mail Assure supports all three features that reviewers rate most highly: **Spam Blocker**, **Spam Detection**, and **Allow/Block List**. Together, these capabilities help businesses reduce unwanted email, identify suspicious messages more accurately, and control which senders are permitted or denied, allowing teams to protect inboxes and spend less time dealing with spam. Spam Blocker 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Spam Detection 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Detect spam, BOT, or invalid email addresses Allow/Block List 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Lists of domains/addresses that are allowed / rejected Spam Quarantine 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Anti Virus 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Email Filtering 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Mail Assure 34 features ### All Features - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Data Import/Export: Import and export data to and from software applications - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Storage Management: Manage and store data in a database - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Routing: Route emails to multiple servers - Email Tracking: Track delivered, received, and opened emails - Encryption: Convert data into a code for security - Filtering: Find & retrieve relevant data or documents - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Storage Management: Store items for a designated period of time - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.6 (29) 4.6 Based on 29 reviews ## Pricing Value for money 4.8 (28) Free Trial Basic $1.00 Per Feature,Per Month Value for money 4.8 (28) 4.8 Based on 28 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zimbra Collaboration Suite](https://www.capterra.com/p/60349/Zimbra-Collaboration-Suite/) ## Support, customer service and training options Customer Service 4.7 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (27) 4.7 Based on 27 reviews ## User reviews Overall rating 4.5 Based on 29 reviews Filter by rating 5(15) 4(14) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Lucas B. Director Information Technology and Services ### "Great Gateway based Spam Filter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 13, 2023 Experience was great, it blocked spam with out issue, digest reports were good and customisable. Pros When we used Mail Assure the product was easy and simple to use. It did what it said on the tin and was constantly being developed. Cons Like any N-Able (Solarwinds) product, customer support did seem to lack at times Alternatives considered [Avanan](https://www.capterra.com/p/170001/Avanan-Cloud-Security-Platform/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) Reasons for choosing Mail Assure It came down to the decision to stay with the N-Able ecosystem and also a cost decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kane H. Network Engineer Computer & Network Security ### "Great product for your email security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 you can keep all your customers mail filters in one place, choosing which domain you need instead of having to sign into each customers domain one by one. Pros you can keep all your customers mail filters in one place. Cons it looks a little outdated but it works perfectly and they go for perfomance over looks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HL Hugh L. Infrastructure Technician Information Technology and Services ### "Mail Assure review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 17, 2022 It is a useful tool for archiving and journaling within a company. Pros It can be integrated with other products that we already use, and was low cost. Cons The dashboard feels slightly outdated and can be less than intuitive sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZQ Zwelithini Q. Freelancer Education Management ### "Excited about this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2021 I have managed to do a lot with this mail assure and having no stress of cyber security Pros Virus ditection n spam ditecton is very important to me cos I have a lot of personal email Cons No feature is missing here infact everything is in order in the app I like it a lot I strongly advise to get this for yourself it really helps a lot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Daryl L. Manager Operations Computer Software ### "24/7 Protected" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2021 Email continuity and archiving Pros 24/7 protection on your email and archiving Cons Price can be improved but overall it is worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Monalisa N. Assistente administrativ Education Management ### "Best software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 29, 2021 The experience was better with each work developed. The system helps in several details and the way it enhances the work is stimulating. Pros The data are analyzed in a coherent and functional way. Each information collected is protected for the company and the customers. A careful and unique service. Cons The coloring could be customized. Each group of customers could have their own color. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adam S. Technical Director Information Technology and Services ### "An excellent email security filter" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2020 Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden! Pros Highly configurable, very accurate spam stopper Cons I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A\* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly. Switched from [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Pricing, initially, but then once we switched we realised how much more advanced Mail Assure is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lee W. Manager, Information Technology Legal Services ### "Mail Assure Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2019 Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue. Pros The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure. Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation. Cons Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Cost, mainly; and manageability of the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Luciana B. Owner Information Technology and Services ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2019 Peace of mind Pros Easy setup. The produce is cost effective. Cons Can't pay with my dashboard monthly msp subscription Reasons for choosing Mail Assure easy and cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Graham F. Owner Information Technology and Services ### "An ideal solution for my clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2019 Great support from our rep to get me started and to get my first client up and running. Pros The product provided the ability to archive and filter email traffic to meet my clients requirements. Totally web based, no onsite installations needed, completely seamless to the end user. Very detailed and accurate setup guides Cons At first a lot to learn and understand to get started. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/178413/Mail-Assure/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.