Who Uses This Software?

Small and medium MSPs and IT Pros


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month
    See pricing details
  • Pricing Details
    Minimum 10 mailboxes per month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SolarWinds MSP
  • www.solarwindsmsp.com
  • Founded 2014
  • United States

About SolarWinds Mail Assure

The SolarWinds Mail Assure cloud-based email solution is designed to provide security for inbound and outbound email and email archiving. The Intelligent Filtering Engine was created for protection against email malware and continuity should core email go down. The service includes a multitenant web interface to help ensure control and transparency.


SolarWinds Mail Assure Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Access Control
  • Backup Management
  • Compliance Management
  • Data Deduplication
  • Data Export
  • eDiscovery
  • Encryption
  • Retention Management
  • Storage Management
  • Threat Protection
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Encryption
  • Policy Management
  • Quarantine
  • Reporting/Analytics
  • Whitelisting / Blacklisting

SolarWinds Mail Assure Reviews Recently Reviewed!


Mail Assure is a Sure Thing!!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There was a little bit of a learning curve but once you configure the dashboard to suit your best needs, it is like a second buddy at work. Thanks to Mail Assure, I can keep an accurate account of all of our customers' usage for billing purposes.

Cons: It took a little bit of getting used to when you are running several different company domains through it. Certain features should be named using more user friendly terms. I had to contact support a few times to figure out some things I were looking for.

Remarks

Oct 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Manage users with his Three types of authenticating

Cons: His slowness

The site is very slow

The change an option take a bit of time compared to the others sites

Overall: With Mail Assure We were able to solve the security problem as well as the problems of distrust of our servers, so that it keeps us our emails in this period

Spam protection is great

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use after inital configuration. I haven't had any issues with spam emails.

Cons: The setup need help from tech to understand how to import current mailboxes. Once setup everything worked fine

Overall: When I got this job the old admin had a spam filter system in place but let it go and never did anything with it. I need to find something that would stop spam emails coming to the end user. After research several companies Solarwinds end up the more superior product. Glad I made the change.

Switch to Mail Assure

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: - Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking

- The overall filtering speed is quick and reliable

- Mail Assure offers a bit of flexibility as compared to other vendors.

Cons: - The console can be a little confusing for first time users

- There is no ability for multiple admins to access all the domains

- I receive a gateway timeout instead of no data message for one of the searches

- We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure

- There needs to be more options for global setting we can push to all the domains to simply the setup of new domains

- Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

Overall: We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

The Use of Mail Assure

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The many beautiful features of Mail Assure like testing the SMTP servers etc.

Cons: The speed when using the different features. The overall speed is too low to get things done fast..

Capterra loader

Infrastructure Engineer

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of available features, tools, reports and settings. You can customise you dashboard\admin panel.

Support is brilliant and a very good knowledge base.

Cons: Takes a while to find your way around the dashboard and find the exact setting you look for.

Block Spam with Mail Assure

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That is an efficient antispam product which offers also business continuity at a affordable price.

Cons: The control panel doesn't seem to easy to navigate and some settings are hard to find. Terminology used also hard to follow.

Overall: Protects our small business customers from malware and spam. On top of which provides business continuity as there are people out there still having on premises mail servers.