Carsforsale.com

Pros: The software is user friendly for both the customer and the business. The customer can easily view product and contact the business. The business has ease of adding and deleting inventory as well as many reports that show where business is coming from and what is driving interest in certain types of inventory.

Cons: The program language is not compatible with other software in the industry. Automatic updates are often 2-3 days behind real time. An item no longer in inventory will reappear on the website because it was available in the update from yesterday. It does require monitoring daily to ensure accuracy. Also, customer support lacks follow through. There is no one person dedicated to your account that you work with. It is whomever answers the phone and that can be time consuming to bring the new person up to speed on the issue that has been already discussed with someone else. Finally, updates to the platform itself are not easy. They are a basic layout and changes to it are limited and not always done correctly.

Overall: The Carsforsale.com platform is the only one I have used so I do not know any comparable platforms. However, I may start looking this year for other platforms as this one does not seem to be scaleable as my business grows. It is very generic. The upside is the website never goes down and has never had a bug in it that required work arounds. It is an average experience.

Pros: seems to be very user friendly, provides a lot of infomation from the vin number breakdown, like the fact we can attach the carfax report. The site also let us post many pictures as well as videos. The ability to print FTC forms and taylor them accordingly is a plus.

Cons: The paperwork feature is not as accurate as other paperwork provided by our dealer servicer that we pay an additional fee for. It leaves out most of the customer information needed on the power of attorney, it seems as though these are just generic forms placed on the website as an after thought. when added customers information it is not printed properly on the forms, I do not use this because of the lack of details on customer information. I do use the Odometer statement, but I have to type in all of the customer information separately (very time consuming)

Overall: very nice and easy website for our customers, love the Facebook market place option......Have been approached by other web providers, but have chosen to stay with Carsforsale

Pros: The ease of use and the customer service are the very best things about carsforsale. Customer service always exceeds my expectations no matter when I reach out. They go above and beyond always! They offer more bang for the buck too! The new Facebook marketplace tool sets them well above the competition and it is included in the fee we already pay. It is super easy to use and navigate.

Cons: Other programs allow us to scan in a drivers license when a customer comes in. This would be a very handy tool. The only other thing that needs improvement is the way leads alerts are generated. We used to get emails every time we had a lead and for some reason that has gone away. I may not notice I have a new lead for hours.

Overall: Being with carsforsale is a no brainer. It is cost effective and very valuable to our dealership. There is no other program that does everything they do for the price. I recommend them to all of our dealer friends!

Pros: The design and easy access is relatively useful. The ability to access multiple customer request and activities are available to all admin. and the ability to track activity within the system is helpful for planning the next step of the sales process.

Cons: I would like to see automated daily tasks for each individual sales associate. The ability to focus on those leads that are 7 days or less older and the tracking of these leads in a Que would maximize efforts for targeted sales attempts and increase sales production along with customer experience. If this option is already available then more one on one coachings with the sales team should be priority by your company to implement those options and further our knowledge of how we can utilize the site to our fullest efforts.

Overall: The overall ability to track customers to the right sales associate is something that has been helpful and has allowed us to play on an even field of competition. The system works if you understand how it works and i feel that most have just now begin to utilize the tools that it has to offer.

Pros: As the title states, ease of use. Very easy to post your cars to your website. The whole set up is pretty much self explanatory. Scan a VIN, take a few pictures ( The more the merrier) and upload! Most of it is done for you through the vin! So simple.. I put in price, colors and cloth or leather interior. everything else is already there, I DO recommend double checking all they prepopulate,just to be safe. Did I mention, how easy this is??!!

Cons: Mobile app camera is not very good. Sometimes I Lose cars on the dealer site (They are not on dealer site, but they are visible to the public) Kinda embarrassing when I have a customer on the line.

Camera needs to be upgraded, it is great on overcast days, but when it is sunny out, the end picture is way to dark. IF I could use my phones camera I could fix it before taking the picture in most cases

Overall: Customer service is top notch. Anytime we have had a problem or just needed a question answered, it was done 100% to my satisfaction. All they offer at no extra charge is beyond compare.

Pros: The software is easy to use and affordable.

Cons: I think the software would benefit from craigslist posting abilities. I also think the CRM portion of the software would benefit from adding in better ways to manage leads, via lead source tracking, making more options to help organize leads and mange lead assignments. I feel like the note section of the lead should be more easily readable, not putting it several screens back and having the system allow the user to organize and label leads would be helpful. Also adding more reporting to the system for inventory as well as SEO, and leads would be nice. Having more of an insight on how the inventory is performing as well as how the website activity is doing would be helpful in decision making.

Overall: Overall the software is easy to use, makes sense for the user, is affordable, offers very good design and personalization when it comes to the web page, has a great mobile ability, but could benefit from the addition of some tools and reporting as mentioned in Cons section of the survey.

Pros: We've been using CarsForSale.com as our used car web host and primary listing site since we opened for business in 2013. We've reviewed many potential providers but we really like the value, customer service and ease of doing business with CarsForSale.com. They have a terrific overall product at a great price while still delivering personalized customer care and customized solutions. We also like their performance and reliability. Special kudos to two people at CarsForSale.com who have always treated us like we are their most important client - Anita and Zion.

Cons: The few things we liked least about using CarsForSale.com software have been updated/changed - for instance, they recently converted us to mobile-friendly responsive and have added more helpful tools like overlays, nicer screen views, reporting and online materials. Right now, there isn't anything we don't like about the software.

Pros: I'm a small dealer and I can use the mobile app to quickly scan the VIN number on the vehicle and shoot a few pics to easily upload it to my website and the carsforsale.com listings. It also pushes my inventory to third party website listing pages. Also, its by far less expensive than other inventory management software or websites ive used. I've been using for 6 years now and I don't foresee leaving!!!

Cons: at first the mobile app and the website were a little glitchy, but its by far better now. Theres also lots of tools and forms for dealers to use.

Overall: I have used carsforsale.com for all my online vehicle listing for over 6 years and im very pleased with it. I can get credit applications, internet leads, dealer website, and more for a very affordable price. Since Im a small independent dealer I need affordable. I also love that I can print vehicle buyers guides,advertising items, and more for my inventory.

Pros: I appreciate the different feeds to other 3rd party websites (Car Gurus etc.) but I really like the old platform better.

Cons: When you sell a car and want to mark it "sold" on the website, you have to go through a couple of unnecessary steps to get there. Also the new website designs are very "busy". I would prefer them to get right to the inventory instead of silly stories about your customer service and "we can finance anybody" slogans.

Overall: I've had a wonderful relationship with carsforsale.com. Although some of my referrals I was never credited for (Pyramid Motors, Tripoli Auto Sales)

Pros: What we here at Imperial Group enjoy most is the variety of tools this software provides helping us reach more people and helping provide them with detailed information that helps sell our product

Cons: haven't found one thing to dislike and if we ever encounter and issue you are quick to provide answers

Overall: Cars for Sale has been very easy to work with, Representative has been outstanding providing patience and finding solutions when we have questions, She has provided us with all the tools necessary to run a smooth informational website, always checking in with us to provide the latest updates and explaining the process so that we fully understand on how to use the great tools cars for sale provides. And here at Imperial Group we would just like to say thank you to the entire Cars For Sale team keep up the good work

Pros: The Carsforsale site is easy to navigate and use. Its pretty much self-explanatory. Recent additions like the Facebook marketplace module and 1st photo overlays add more functionality with no extra effort required. Its nice that putting in the VIN usually decodes the trim level of the car, and lists relative equipment and options - it helps make my descriptions accurate without having to search through a bunch of other car sites. Some of the other similarly priced competitors don't do that. Website templates and graphics are very well done. There are "slicker" options out there, but they all cost much more. Carsforsale has what I need at a very good price.

Cons: ebay templates could use a refreshing. It would be nice if there was an easier way to search past postings, like an archive. It gets tedious having to put in your entire date range of when searching for a similar car, or one that has returned to your inventory.

Overall: Business experience has been great. Customer service has been 5 star every time I have had to use them - very impressed with that.

Pros: Carsforsale.com is everything a small business is looking for. They are very helpful with set up and design they also give you examples of similar dealerships to help you make the most of your website. The website is easy to navigate and add inventory as well as all the included extras like paperwork, facebook postings, and all other social media platforms. This really can give your business a boost to look and feel so much more professional and visible to the public. Very much a one stop shop for advertising!

Cons: The only complaint I have is maybe the time it takes to enter inventory but that is at a minimum copy and paste help breeze through the process but it still can take some time.

Overall: I absolutely love Carsforsale.com the staff are very helpful and really make sure you get every opportunity and the most out of everything they have to offer.

Pros: The things I like the most about the software, Carsforsale.com, is #1 they are constantly being innovative #2 The value for the money is amazing #3 The new responsive websites are creative, complimentary and the team has the ability to fit the website for your business!

Cons: I honestly did not have anything I did not like about the software. As all products and software I am sure there is always room for improvement, at this time there is nothing important I can suggest.

Overall: Business problems we are solving with Carsforsale.com would be the ability to have and host a responsive website which includes the online credit application. For a while we struggled with getting a online platform to host our secure credit app.

Pros: customer support (if issues arise they work with you until resolved), price for all the features (the vechicle history is worth the price alone - almost), dependability, and overall quality. I have tried 4 others to great disappointment and expense. This is the one if you want the best value, service and quality!

Cons: I have not found any to list .. the only issue is with me not taking advantage of all the variables available to me .

Overall: The work with me to resolve any issues and do so politely and with a positive attitude .. they don't blame others but rather work with them (I have a 3rd party supplier of the data for the website). It has been 3 years now and I have only gotten more pleased.

Pros: They have so many great tools for auto dealers. We get so much tools and products for the value. History reports, vehicle comparison prices, vin decoding, mobile app, and etc.. Customer service is great!! easy to load delete vehicles, great websites/mobile sites, always adding new tools !! More increased value !!

Cons: Nothing! They are always working on integrating new ideas and tools.

Overall: Easy to use backend tool for adding and removing vehicle with tons of great tools for advertising, history reports, selling paperwork, you name it they got it! If they don't have it, tell them and they will work on it adding it to the backend tool ! Been with them over 7 years and I wish I found them sooner!!

Pros: The ease of use is exceptional,the tools available help me understand the traffic on our web site and the best ways and times to advertise . The cost is a fraction of their competitors . In my dealership it's probably the best bang for the buck of all the subscription account I have

Cons: I'm sorry but I can't think of one negative thing to say about cars for sale

Overall: I've been with cars for sale for several years now and they always exceeded my expectations yesterday support team help me do a search engine optimization for my company explaining how that worked and helping me set that up.I can't tell you how helpful that was . their customer service was taken to a level that today that is rarely seen.

Pros: Software is easy to use, even for those with only basic computer skills. Nonetheless, there are plenty of features that you can pour over and utilize, so the package is anything but basic.

Cons: The mobile app is occasionally slow to load, and there is no way to quickly copy the VIN from the app to paste into other software/texts.

Overall: Carsforsale continually rolls out new features that make us feel like they are striving to improve, and are interested in us improving as well. No email or phone call has ever been ignored, and service has been fast and efficient.

Pros: CarsForSale platform offers so much for such a low price. I am very used to spending more money with other platforms such as AutoTrader and CarGurus and getting much less out of it. Anywhere from inventory management to printing common documentation such as a buyer's warranty guide is just a few clicks away.

Cons: I wish CarsForSale offered a bit more modernized website design for dealerships to choose from. The designs do feel/look a bit old and outdated in my opinion. But it's not horrible.

Pros: The ease of having a online customer and not someone sitting with you all day wasting your time.

Cons: Some of the leads arent serious and cars.com should send a email before the info is sent to the dealer to insure that the above prospect is a real person. Also to find out how far along the customer is in the process.

Overall: Cars for sale is a good feature. You would think that the people are ready to buy sometimes they are and arent but thats sales. The problems are when you email or call the people they dont respond or their information is invalid.

Pros: I like how easy it is to use the app to upload pictures and vehicles to the website. It was well designed, simple, but thorough.

Cons: I least like that a bill of sale will save with all the customer's information. It's frustrating to have to look through a huge stack of folders every time I need to go back and check something on a vehicle.

Overall: I'd give carsforsale.com a 7.5 out of 10. The lack of being able to save a bill of sale is what takes this from a 10 to 7.5. It's extremely frustrating.

Pros: They lay out is super easy to use. everything is easy to find and you can reply or upload a car fax or loan application with one click.

Cons: Like to see a mobile app for Carsforsale

Overall: It's allowed us to send loan applications and Carfax checks to customers with out having to print them and then scan them and email them to the customer

Pros: Nothing. It's not effective, not streamlined, and too cumbersome. The old platform was 1,000 times better.

Cons: Can't expand thumbnail views, can't delete multiple vehicles at once, can't copy vin number on mobile interface, too many security levels and log in procedures, can't use my talk to text in the description field on my mobile device. And lots more annoying things.

Overall: Really poorly designed program and especially the mobile app. Really bad. Really really bad.

Pros: 1- Cost

2- Ease of use

3- Exposure

4- customer service

Cons: 1- No longer 1 click to post on craigslist

2- Website might go offline once in a great while

Overall: I've been using cars for sale for over 10 years. For the money it's the best form of advertising. Great website gets built for you and it's very easy to ad and remove vehicles and update pictures and information. Also really easy to get a hold of someone hen you need the help. Other companies do promise cheap rates and similar services. But I wouldn't trust anyone else.

Pros: Extremely easy to use online/app interface system.

Vehicles display is appealing

Carsforsale.com sends the data uploaded to other sites for you.

Cons: I have no complaints about this companies software system.

Overall: As a customer of four years, it has truly been a great experience with this company. From the great price points of the advertising, to the easy functionality of the website/app, I would rate this online advertising site as my #1 preferred choice over its competitors.

Pros: I love the way the company has structured the training very user friendly I am an older individual but was following every step of the way. They always implement new features on their site keeping up with the current marketing strategies.

Cons: not enough leads they should try to be able to generate some more leads to the dealers.

Overall: i am trying to solve the transport need of the public but not enough advertisement from the host co. They need to be on top of their game when comes to marketing there product. I have been using them for the past year but have never sold a car through them that's $1200.00 a year from my advertising budget.

Pros: It is perfect as a prestige for my company, its work when customer want to see more cars , or information on my cars.

Cons: not easy to renew my add, i have to delete the add then renew it.

Overall: this side will work perfect for ,dealer ship who wants to finance cars, but for me i don't do finance,work as a side that give your company respect, and customer will see your all cars.

but i wish this company(carsforsale) could do advertised like CarGurus, and bring more people to

our lot.

Pros: It enables our dealership to easily post our inventory to our website. Software is is eat to navigate and you don't need a PHD to know how to use it.

Cons: Only thing that could use some work is the ability to edit vehicles that have been modified from their original version. Ex: We have Ford trucks that have had Dodge Cummins motors in them and with this system we can't list it the way it actually is.

Pros: Super easy to navigate with everything you need.

Cons: The way that your adds are sent to third party like (marketplace) . If dealer lists a price for down payment it cannot show and automatically generates monthly amount confusing the customer. The other option is the layout over the picture and placing (down payment listed below) this helps, however still confusing. Overall great space and again easy to use.

Pros: Its honestly very easy to use, can find your way around the website pretty fast

Cons: When trying to put the "Sold" vehicles off the website it can get a little confusing on that one because we do all of our paperwork here and dont want to put customers information in this system since we are the dealership we do everything here so thats just the only thing i dont like on it. Everything else is great

Pros: I love the ease of inputting our inventory and how easy it is to reach so many different outlets and people! Not only in our area but everywhere!

Cons: I wouldn't change much, honestly. The mobile app could be a little better but it is still a good app!

Overall: Carsforsale has really changed out company. Our reach is much further now and we can quickly advertise our sales and new inventory in a much more efficient and throughout way!

Pros: Love that its easy to use and website runs on any smartphone.

Cons: Really dont have any cons since I use another DMS system to run all my transactions.

Overall: I love the fact that my website is clean and easy to look at. My customers love the fact they can fill out a credit app and even make monthly payment just by making a few clicks. Using carsforsale.com for our web services has made a huge difference in helping us build the brand plus I cant say enough about the team. They always go above and beyond to help with any questions I may have and are very quick to add any features I my website might need. Big thanks to the entire Team for helping us grow.

Pros: What I like best is the ease of use. It's all so simple. No matter what I need to do it's only a few clicks away.

Cons: We have three lots so every time I want to use an overlay on a photo I have to go in and change the address and phone number in the settings so the right info shows up.

Overall: My experience is fantastic. A big oaf like myself can figure it out so I know most others wil be able too.

Pros: Everything is simple to use. It's very clear that the designers had their users in mind when they designed the interface. Awesome!

Cons: There's really nothing to not like. They could have more customizable options but their public facing primary design is amazing!

Overall: We wanted to have a simple to use website as well as lead generation source for our dealership. This was a beyond effective solution.

Pros: Our website is through Carsforsale.com We have tried other companies, but the best by far is them. It's easy to use. If we have questions (which is rare), the support members are very kind and intelligent.

Cons: We like everything, except one minor thing- when you click on a lead, I can't find a way to make it unread.

Overall: Carsforsale makes our overall business experience easy.

Pros: It is easy to navigate and make changes. excellent lead notification. great customer reviews.

Cons: we do not have any cons to speak of at this time!

Overall: The overall experience that we've had with carsforsale.com has been nothing less than exceptional. We were actually having some difficulty getting all of the information submitted to our finance company because there was no place on the finance application on the website for the customer to put the name of their bank. After a brief phone conversation, we were told that the additional subsection that we requested would be added. It was added the same day and have had no further issues. This helped eliminate an extra step and save time, as well as increase our credibility with our customers. These are the intangible details that we feel make carsforsale.com stand alone!

Pros: I like that I can post my vehicles directly to Facebook and it offers short attention grabbers just in case you're having difficulties coming up with something to say about your vehicle.

Cons: I don't like how often I have to verify who I am before it will allow me to access the account. I sat here for 30 minutes waiting on a text or email so I could get in.

Pros: Cars for sale is the best to work with. We have used them for years and they are truly great to work with. They are always staying with the needs of the business and the customer services is awesome.

Cons: In all the 6 years of using them I can Not saythere us a least thing about this software company

Overall: They always answer and solve any questions or concerns

Pros: It is a breeze to navigate through and IF I did run into any problems the staff was always available and patient. They are very thorough and never make you feel "dumb".

Cons: I wish we could have the option to post staff pictures on the page somewhere! Instead I have to call them, forward desired pic and wait! Why not make a section where the shopper can see the faces of the staff they will be interacting with? A "meet the staff" if you will!

Overall: Always a great experience. Never DREAD handling any issues or questions.

Pros: I like the easy to use features, Facebook connectivity, and the ability to post to FB. It's very easy to mange my inventory.

Cons: The app could use some work as it seems like there are some features I can't access, or can't not Easily access.

Overall: Overall, I can't complain. It's a good system that i'll continue using

Pros: Simple Navigation

Printable sale tags

phone app

Cons: Sold and unsold inventory mixed on website. its confusing for customers.

Overall: Not a fan of your referral program. I referred a customer that used your services for months , but did not like it personally so he cancelled and my referral discount stopped. That made me not have interest in pushing referrals anymore. Everything is simple and works for what I need.

Pros: Very user friendly, quick to add inventory and receive customer applications.

Cons: I think its harder to get to the loan application. I wish it was easier to track down. I wish there was a way for mobile users to fill out an application.

Overall: I like the ability to capture customers information and have them apply in an instant. They follow my website and inventory as it changes.

Pros: Ease of use, website creation is nice, and looks great. phone app speeds the process very well.

Cons: loading pictures on the phone app, one at a time is tiresome. I have never seen a carsforsale.com add EVER! Yet I see the competition all the time, there is just not enough reach for good lead generation.

Overall: over all a great product, just need to advertise more!

Pros: Very easy to use even I am able to navigate it. And if I have any issues then their customer service is always very helpful

Cons: Ease of use never have any issues downloading pictures

Overall: I have no complaints. I have been with them since 2012 and have never had any issues. They are always one call away with any questions or concerns. I would recommend them and have to a few dealers

Pros: The program provides useful documents for my business.

Cons: The software is generally easy to use, but not entirely intuitive for new users. That said, after I learned a few simple steps, I have been pleased.

Overall: Carsforsale.com has a friendly, capable support staff that has always responded quickly to any issues that have arisen. They are one of my favorite companies to work with.

Pros: I have been using carsforsle since 2011, and I'm very happy with their services, one of the best things they have is their customer service is great and will answer the phone right away. highly recommended.

Cons: they need to have more updated platforms.

Overall: I like cars for sale, their print out is one of the best out there.

Pros: It provides me with courteous service. Helps me obtain customers. When we use Carsforsale the customers on there are sure what they want and most times arrive knowing the value of the car.

Cons: Dont see any at this present time. Only when customers put in bogus applications.

Overall: I love carsforsale accuracy and convenience

Pros: The ease of the app to upload files and pictures.

Cons: The documents for printing are not set up for state requirements.

Overall: I am not currently having problems. When the app was redesigned and the web had updates we had problems . However, the customer support staff was terrific!! They listened to my problems/concerns and corrected the problems within 48 hours.

Pros: Ease of use. Very easy to get up and running the first time. Short learning curve. Very user friendly

Cons: Can't access credit apps from the mobile app

Overall: Great team. Even after we left for a while, the rep for my account has stayed with the company and kept in contact with me. VEry responsive to questions and help with any issues we may have.

Pros: It has premium features for a very low expense. There are a number of things that would cost hundreds for substantially less.

Cons: Minimal customization on customer end. Only premise templates that are reskinned. No ability to add custom code without multiple day turn around.

Overall: Overall fairly good.

Pros: It's got great value per dollar, wish we could integrate with more websites and platforms for free.

Cons: sometimes sluggish, sometimes crashes. wish we could integrate with more websites and platforms for free.

Overall: Carsforsale is great for me, i've recommended it to many other dealers. Wish there was a referral program.