# Carsforsale.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Carsforsale.com the right Auto Dealer solution for you? Explore 2363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/178449/CarsForSale/reviews

---

Carsforsale.com

4.6 (2363)

[View alternatives](https://www.capterra.com/p/178449/CarsForSale/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 26th, 2026

# Reviews of Carsforsale.com

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

Accessible and efficient usability

97% positive reviews out of 447

Most reviewers indicate ease of use allows new and experienced users to manage tasks with minimal training.

Frequent glitches and slowdowns

51% negative reviews out of 136

Some users say bugs, occasional crashes, and lag disrupt workflows and complicate routine platform activities.

Valerio B.

Owner, Mechanic, Dealer, 2 - 10 employees.

"It occasionally lags and lacks some of the features available on the desktop version."

Intuitive site and menu navigation

93% positive reviews out of 97

Most reviewers describe navigation as straightforward, enabling quick access to features and efficient workflow.

Cumbersome security and login process

70% negative reviews out of 80

Most reviewers indicate security and access control require repeated verifications, causing frustration and workflow interruptions.

Consistently user-friendly interface

96% positive reviews out of 85

Most reviewers find the user interface approachable, making daily operations and feature discovery simple for everyone.

Notification and messaging limitations

53% negative reviews out of 76

Some users report email and text notifications are unreliable, difficult to manage, or require unnecessary extra steps.

Seyed M.

Salesperson, 2 - 10 employees.

"does not filter out fake email accounts and phone numbers"

## Showing most helpful reviews

Showing 1-25 of 2363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samantha O.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Longtime User"

July 31, 2024

5.0

I have always been happy with Carsforsale. I receive a lot of pitches from competitors. It is hard for them to bash CFS because the pricepoint is amazing, and the functionality is all there.

Pros

It is the best bang for your buck when it comes to website, CRM and lead generation. I am not certain where else you can pay $100 a month and receive all of the services and benefits we receive.

Cons

The only thing that I am not 100% stoked about is the inability to make changes without contacting support. I wish that our website could be updated and changed often without opening up a service ticket with customer support. Truthfully, though, that appears to be the only negative I've encountered.

Reason for choosing Carsforsale.com

Price and the customer support I worked with initially was extremely impressive. (Not to say they aren't still, but I just remember being glad I spoke with them.)

Switched from

[Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)

It was about 6 years ago when we made the switch. I was working on cutting expenses prior to forecasting for the next year. The product we were using was closer to $900/month and Carsforsale seemed to be a respectable alternative at a much cheaper price.

Review Source

DB

DJ B.  
Owner  
Automotive  
Used the software for: 6-12 months

### "I was decently happy with most the internal features."

February 6, 2025

4.0

Its a good price for what you get. Paying $99 is a great value but it could use a vin code scanner to import or vehicles and give a book value for potential auction purchases when doing book outs on the fly. If you were to add that it would be a better deal for smaller lot verses Dealercenter or vin Solutions.

Pros

Alot of good options, Crm, inventory management for smaller dealers, included website

Cons

Never really got any leads or many clicks from it. Could just be my area or online marketing in my area isn't the best route. Ill really never know I'm no longer in business

Alternatives considered

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

Reason for choosing Carsforsale.com

Already had dealercenter was gonna try and move to CFS.com but we closed our business before we could

Review Source

DS

Doug S.  
Sales and Financing  
Automotive  
Used the software for: 2+ years

### "Campbell Auto"

February 5, 2025

3.0

Fine I guess. It worked when we were small

Pros

I could see competition in the area. Auto filling vehicles features

Cons

I had zero control of the backend of our website. I had to ask to update pictures or anything to do with the layout. No control over SEO and image captions (seo). Carsforsale wouldn't show our vehicles if the company phone number was in the image. Didn't display our phone number to steal traffic. Customers can easily choose a different car lots vehicle. The proprietary element of Carsforsale sucks and ruins the experience.

Alternatives considered

[Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)

Reason for choosing Carsforsale.com

We didn't we are leaving now and closing our account soon with Carsforsale

Review Source

RD

Robin D.  
Marketing Manager  
Automotive  
Used the software for: 1-2 years

### "Why Do I Have to Title a Review (jk jk no hard feelings)"

February 6, 2025

5.0

It's a pretty sick little website platform that feels like a hidden gem in the industry. Miles better than my experience with Dealer.com. I'm surprised more people don't use CfS websites.

Pros

Excellently priced, extremely prompt support, and responsive, flexible design tools that give me full control over the look and feel of the site. \[insert thumbs up emoji here\]

Cons

Website performance (i.e. load times, image quality, etc.) could be better but for $99 you're not gonna catch me complaining TOO much.

Alternatives considered

[Dealer.com](https://www.capterra.com/p/222063/Dealercom/)

Reason for choosing Carsforsale.com

TBH I have no flippin idea who I looked at other than CfS at this point (it's been a very long time) but CfS's monthly cost was so much lower than the competition that I would have been a FOOL not to switch.

Switched from

[Dealer.com](https://www.capterra.com/p/222063/Dealercom/)

Dealer.com kinda sucks, ya know what I mean?

Review Source

BK

Baha K.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Highly recommended "

February 12, 2025

5.0

Excellent.. I been with Carsforsale for over 7 years and Im happy with them

Pros

Easy process, simple and friendly. Always working with me. I get good amount of leads through their lead generator

Cons

Website designs, marketing. They have Facebook market who generate leads

Switched from

[DealerCenter](https://www.capterra.com/p/71935/DealerCenter/)

I didn’t like their website samples and they don’t generate leads

Review Source

SM

Simon M.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Great for mainstream dealers, not quite there for niche dealers"

January 30, 2025

3.0

For any mainstream car dealer, picking CFS is a no-brainer. Their helpdesk is top notch, they have flexible designs and loads of integrations. But if you sell classic cars or want to add an eCommerce store, they are, at this time, not a suitable solution.

Pros

Flexible designs, many options, and most of all, an extremely responsive helpdesk team. By far THE BEST helpdesk I've worked with in the last 10 years.

Cons

Once you ask something that is not in the platform, it takes FOREVER to get them to work on it. Their internal development teams are WAY TOO SLOW to pick up totally logical use cases, and even to fix bugs.

Alternatives considered

[Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)

Reason for choosing Carsforsale.com

Came with eCommerce platform, which was important for my use case

Review Source

SA

Saif A.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Bnm Auto Group"

January 31, 2025

5.0

Great and quick. Easy to contact people.

Pros

The hands off experiance of creating the website

Cons

You cannot leave your sold inventory of the website for 14 days

Alternatives considered

[Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)

Reason for choosing Carsforsale.com

Easier to contact and use also had a nicer website

Review Source

WS

Will S.  
SALES MANAGER  
Automotive  
Used the software for: 1-2 years

### "Honest opinion of carsforsale.com"

January 31, 2025

2.0

Not the greatest product or service for dealer

Pros

Simple to use and it's not complicated at all.

Cons

Too standard and doesn't generate leads. Doesn't have many options compared to other companies

Alternatives considered

[Leadfeeder](https://www.capterra.com/p/154835/Leadfeeder/)

Reason for choosing Carsforsale.com

They're more dynamic and offer more products and services for the same price

Review Source

RH

Robyn H.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Great for smaller dealerships"

February 5, 2025

4.0

customer service is always on point and ready to help. I would recommend for any small dealership needing website help.

Pros

It is pretty easy to use. I also like that it goes directly to my website.

Cons

I have large heavy equipment and wish there was a category for that. Even if I had to enter "other" for the Make of the equipment.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

They got too expensive and I was not able to personally make adjustments to the website or inventory.

Review Source

JV

John V.  
Sales and Service Rep  
Automotive  
Used the software for: 2+ years

### "Love for my Cars for Sale.com"

February 4, 2025

5.0

Been with them for many years now. Best there is!

Pros

If you ever need help or advice they are right there to help!

Cons

I have no leasts at all! Any thing I need, they are there for me!

Review Source

CM

Candace M.  
General Manager  
Automotive  
Used the software for: 2+ years

### "Easy site to use at a great price!"

January 30, 2025

5.0

Pros

The vehilce analytics and reports are very useful.

Cons

Low number of leads. I'm not sure we're reaching a lot of customers with this site, but the price is great for the vehicle information we receive and the connection to Facebook.

Review Source

jF

james F.  
OWNER DEALER  
Automotive  
Used the software for: 2+ years

### "GREAT SERVICE FOR A GREAT PRICE!"

February 12, 2025

5.0

VERY PROFESSIONAL WE LIST @ 125 CARS PER MONTH AND SELL 1-2 ON AVERAGE

Pros

PRICE IS GREAT AND VERY COMPREHENSIVE COVERAGE.

Cons

WOULD LIKE IT TO SHOW UP IN SEO LISTINGS

Review Source

KD

KENNY D.  
FINANCE MANAGER  
Automotive  
Used the software for: 1-2 years

### "Great for Car business"

February 15, 2025

5.0

Overall experience is excellent. the staffs are great. Always got someone to help me when i need to.

Pros

The simplicity of the website and how it helps me do market analysis of my vehicles...

Cons

I don't have an option to put a car it's coming soon... More advertisements options to showcase the vehicles...

Review Source

CJ

CJ J.  
Marketing Director  
Automotive  
Used the software for: 6-12 months

### "Good Value"

January 30, 2025

4.0

You do very well with Google search appearances

Pros

Responsive friendly agents who are consistently available.

Cons

long wait times, (many days a week) for creative changes

Switched from

[Dealer.com](https://www.capterra.com/p/222063/Dealercom/)

cost

Review Source

CZ

CJ Z.  
President  
Automotive  
Used the software for: 1-2 years

### "cars for sale 4 star "

February 4, 2025

4.0

people are very friendly and helpful, bug positive is people aren't hard to get ahold of and no long holds

Pros

function and cleanliness of design use of everything from functionality and etc is good

Cons

no DMS for me to use my website and etc as a one stop shop and accounting for profit and loss on the vehicles

Review Source

GL

Gary L.  
Owner  
Automotive  
Used the software for: 2+ years

### "Garys I75 Auto Sales"

February 10, 2025

3.0

Good experience with customer service. Affordable

Pros

Very Affordable. Easy to use. Friendly customer service

Cons

Not great exposure. Very few calls. Website seems dated.

Review Source

AE

Andrew E.  
Owner  
Automotive  
Used the software for: 2+ years

### "You get what you pay for"

February 9, 2025

3.0

Pros

Easy DM tool. Easy to add inventory and pics.

Cons

No real advertising. Doesn’t drive in leads

Review Source

JR

Josh R.  
Bookkeeper  
Automotive  
Used the software for: 2+ years

### "Easy to Use and Learn"

January 30, 2025

5.0

We use it daily and it is great for our website

Pros

I love how easy to use it is, and how I was able to learn its functions quickly

Cons

I wish it had more features for editing the website

Review Source

JW

Jay W.  
Owner  
Retail  
Used the software for: 1-2 years

### "Worth Giving them a Shot"

February 4, 2025

5.0

Good 3rd party site. We sell at least a couple a quarter off this site.

Pros

Worth the cost. We get a couple leads a month and have had some sales from them.

Cons

Not a whole lot of leads but worth the small investment

Review Source

AG

Adam G.  
finance specialist  
Automotive  
Used the software for: 1-2 years

### "cars for sale review"

February 17, 2025

5.0

Pros

It is easy to navigate and easy to work with.

Cons

It take to long to upload pics of vehicles

Review Source

DR

Dwight R.  
Owner  
Automotive  
Used the software for: 1-2 years

### "MakeAway Auto sale"

February 10, 2025

5.0

Awesome with using the system really Iove

Pros

User friendly really users friendly loo I love it

Cons

Nothing to come pay on about really good

Review Source

JN

John N.  
CEO  
Automotive  
Used the software for: 1-2 years

### "available customer service"

February 8, 2025

5.0

In overall I am happy with this company.

Pros

There are many different things that Cars For Sale are really good on it such as customer service that they are always available and their system is very easy to use and they provide service with affordable price.

Cons

The uploading pictures are sometimes slow on the application.

Review Source

JN

Jennifer N.  
Admin Assistant  
Automotive  
Used the software for: 1-2 years

### "Requested Review"

February 11, 2025

5.0

Very good. Again, support services are fantastic, program is user friendly

Pros

The customer service is fantastic. The program is user friendly

Cons

Honestly, nothing I can think of right now

Review Source

MC

Megan C.  
Marketing Director  
Automotive  
Used the software for: 2+ years

### "Best bang for your buck"

February 4, 2025

4.0

Pros

No frills, valuable product at a low cost.

Cons

Customer service is not consistent. Would love monthly reporting calls offered.

Review Source

AB

Adrian B.  
General Manager  
Automotive  
Used the software for: 1-2 years

### "General Manager"

February 10, 2025

5.0

Pros

leads have actually come in were quality and bought

Cons

not enough leads or traffic on the sight to work with

Review Source

Similar Products

Featured

## Related categories

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.