# Right Inbox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Right Inbox Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more. Source: https://www.capterra.com/p/178458/Right-Inbox --- # Right Inbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 5, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Right Inbox ## What is Right Inbox? More than 250,000 professionals use Right Inbox. Installing Right Inbox will effectively upgrade your Gmail with these superpowers: Reminders - never lose track of your most important emails. Email Tracking - know who is opening your emails and who isnt. Email Templates - do you often need to write and send almost Mail Merge - send personalized emails at scale Email Sequences - automate your followups in Gmail Right Inbox works with Google Chrome, Mozilla Firefox and Apple Safari. ## What is Right Inbox used for? [Email Management](https://www.capterra.com/email-management-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Right Inbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rightinbox.com&name=Right Inbox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Right Inbox 4.2 (17) VS. [4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $7.95 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 4.6 (13,334) Value For Money 4.4 (12) Value For Money 4.5 (10,094) Customer Service 4.4 (14) Customer Service 4.5 (9,887) ## Right Inbox alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,551)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,451)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) [View all alternatives](https://www.capterra.com/p/178458/Right-Inbox/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention 4.2 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Reporting/Analytics 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Response Management 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Email Monitoring 3.8 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Canned Responses 3.5 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages Signature Management 3.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Add and maintain centralized email signature(s) across an organization Right Inbox 15 features Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Pre-designed layouts that can be customized to match preferences and requirements Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Monitor wait time and abandonment for incoming requests that have not been routed View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Plan availability and assign specific time slots for tasks and resources Add and maintain centralized email signature(s) across an organization Set up connections to third-party platforms to improve business processes Features 4.1 (17) 4.1 Based on 17 reviews ## Pricing Value for money 4.4 (12) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/178458/Right-Inbox/pricing/) Professionals $7.95 Flat Rate,Per Month It includes: - CRM Sync - Email Tracking - Embedded Gifs - Private Notes - Recurring Emails - Reminders - Sequences - Signatures - Smart Link Previews - Templates - Unlimited: Send Later Teams $6.95 Flat Rate,Per Month It includes: - CRM Sync - Email Tracking - Embedded Gifs - Private Notes - Recurring Emails - Reminders - Sequences - Signatures - Smart Link Previews - Templates - Unlimited: Send Later Value for money 4.4 (12) 4.4 Based on 12 reviews ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.2 Based on 17 reviews Filter by rating 5(10) 4(4) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent Jeffrey H. Director of Operations Real Estate ### "RightInbox is the backbone of my daily follow up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2026 Highly satisfactory. Ever since I discovered RightInbox, it has become the backbone of my daily workflow. Pros RightInbox has become a crucial part of my daily workflow. Organizing and following up with my emails has never been easier. Cons I would love the option for there to be a team plan option at a reduced annual fee. My team would really benefit from it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Katherine D. Customer Service Manager Consumer Services ### "Recurring Emails " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2025 Overall great! aside from the hiccup with sends, the support has been pleasant, and it serves the purpose I need it for. Pros That you can schedule recurring emails for specific dates, times and timezones. You can schedule weekly, monthly etc. Cons Sometimes, if you click send later, then close out your email the email will not send at requested time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IB Iasia B. Project Coordinator Utilities ### "Great/ Fast Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Customer service was incredible. I got a response quickly and they were able to help me set up a team account, cancel all the independent subscriptions that our coworkers were paying for and transfer people to our team account without disruption to their current settings! Pros I love that this takes a lot of follow up and remembering to respond to emails off my plate! With all the emails I send out, its hard to keep track of who has responded and who hasnt. My notebook is less used from writing coutless reminders and Im not mad about it! Cons So far I have no complaints! All I've heard from my fellow coworkers is nothing but positive reviews!!! Switched from [Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/) All my fellow coworkers were discussing the pros and cons to the extensions that they were using and Right Inbox seemed like the best fit for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO janell o. Owner Leisure, Travel & Tourism ### "Very disappointed - basic features don't work" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 19, 2023 Very bad, I used them, had a ton of problems with basic things like saving and being able to attach images, I asked for a refund and got one right away, that was the good part but don't waste your time here to save $10 a month Pros It cost cheaper then other solutions so I was hoping it would work Cons Tons of problems, sequences won't save, it will distort your spacing, can't save images to email templates and more...you will waste a lot of time using a product that is not ready to be live Alternatives considered [GMass](https://www.capterra.com/p/168452/GMass/) Reasons for choosing Right Inbox Because it was cheaper Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director Computer & Network Security ### "Right Inbox is a AIO email productivity tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 10, 2022 Pros Right Inbox can do email tracking really easy and scheduling or reoccurring mail sending are fantastic add on. Cons I wish the promised mail merge capability is ready by now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Vikas K. Head of Partnerships Marketing and Advertising ### "Try it for once, you won't regret it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2022 Loving the tool so far. The extension integrates seamlessly into my Gmail compose window. Email tracking and email templates have been huge timesavers for me with my outreach efforts. I have 10 different templates that I switch between regularly depending on my cold outreach. Knowing who has opened your email and when it pretty cool as well. It has a lot of features that I haven't needed to use yet but for the price it's a bargain. I'm using it for both my professional and personal email accounts. Pros Using sequences and email tracking helps me in my outreach campaigns. Cons Based on the competition, they should charge more. Saying this because I know how much other tools charge and I know the usefulness of this tool. Switched from [BuzzStream](https://www.capterra.com/p/144526/BuzzStream/) Too costly + Simple and Amazing Integration Capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew Jude S. Teacher Education Management ### "I won't go back to using Gmail without this tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 I'm very pleased with Right Inbox and I have recommended it to a few of my friends and colleagues. Pros This software was a surprised, I didn't even know a tool like that existed. Now I can't do Gmail without it. It helps me track if my email has been opened. I can inject some life into my message thanks to the customization features. I can schedule recurrent emails. It's just great!! Cons Sometimes it's buggy. I don't get the report right away. Not a dealbreaker though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ankush C. Founder E-Learning ### "Great promise for your email management; however performance can be better" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 15, 2021 It is a product with great promise, however, I am not fully convinced about the ability to track email opening and clicks. Pros 1\. Easy to use 2. No. of features for the price 3. Installation is simple Cons 1\. Email tracking which is the reason I bought this, does not work properly, most of the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jean Bertin C. Data Analyst, Coach and Trainer Financial Services ### "A supercharger for your email, at a lower cost." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2021 This is quite an awesome software that offers lots of features for a small cost. Right Inbox is an email management service for small businesses. Not only does it allow you to send emails later and throughout the day as they become relevant, but it also gives you some other tools such as tracking of emails that have been opened, recurring emails, email notes & reminders, templates for responses, and much more. The interface is simplistic yet powerful in its abilities. From just a simple Gmail account, you can now use powerful features and modules thanks to this service. I would absolutely recommend it to all. Pros I've used a lot of email extensions in order to create the perfect email. In my opinion, this is one that packs all the features I would consider the most vital. Yes! RightInbox implements with style a number of features that are sure to make your life easier; Reminders that help to keep you on top of your workload, email tracking for ensuring that important emails reach the necessary recipient, email templates for quickly sending customized messages in seconds, sequences for optimizing your workflow and productivity at a company level, private notes available to keep track of personal interests and goals, recurring emails for tasks that need to be completed on time and many more. This product is a great alternative to Boomerung and has plenty of features that are unavailable in Gmail. At its current price tag, the quality of this product provides excellent value for money. In our team, cold emailing is a big part of outbound and high deliverability rates have always been important. Our team is sure that this product will be great in the future. The integration of all these helpful features in email is awesome. I never would have thought all this could fit so much into email. Highly recommend this product. Cons I only have one suggestion for development. It would be great if they could improve the tracking of their emails so we can see when an email was opened. In addition, it would be nice if there was a way to categorize templates by topic instead of just alphabetical order. I hope they're able to make those changes soon. Some people might have concerns about email security but there is a lot of room for improvement and a bright future awaits us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Scott W. President Marketing and Advertising ### "Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2021 Great Support! Pros I have been using the software fro about a year now and it is everything I recently changed my main domain email and I contacted support to help transition. They were really fast and did everything for me the same day. It was a great experience when I thought it would take way more time. Cons That I have not added it to all my users yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/178458/Right-Inbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)