# OpenSesame Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OpenSesame the right Learning Management System solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/178527/OpenSesame/reviews --- OpenSesame 4.1 (28) [View alternatives](https://www.capterra.com/p/178527/OpenSesame/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OpenSesame Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews AK Andrew K Director of Global Training and DevelopmentBusiness Supplies and Equipment, 10,001+ employeesUsed the software for: More than 2 years. “First, the enormous variety of courses available makes Open Sesame indispensable for our organizational training needs.“ March 19, 2024 AT Anthony T Global Leadership Development Program ManagerHospital & Health Care, 10,001+ employeesUsed the software for: More than 2 years. “More important, the sales and customer service teams worked together to provide tailored solutions.“ June 11, 2021 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marti W. HR Coordinator Chemicals Used the software for: 6-12 months ### "OpenSesame Review " April 11, 2019 5.0 Pros We love the access to diverse e-learnings, the continuous upgrades like smart lists, and the amazing customer engagement support team. OpenSesame continues to step up its game. Cons Well they have a great variety of courses we are always hoping for more, especially in our global company languages (we have over a dozen languages). Review Source Response from OpenSesame April 12, 2019 Thanks Marti for sharing your experience with OpenSesame. We love helping our customers be successful and glad it shows! JL Julie L. Director of Learning and Development Computer Software Used the software for: 1-2 years ### "Like the magic words, OpenSesame opens the door to better learning content" September 19, 2025 4.0 Overall, I have been very happy with my experience with OpenSesame. The minor bumps are things that they continue to improve and the customer service and our dedicated representative make for not only a helpful tool, but an excellent partnership. Pros My favorite things about using OpenSesame include the very broad range of learning topics and styles provided from different publishers, as well as the fast pace at which they release updates and new options. Cons I don't like that the website is sometimes quite slow and even unresponsive sometimes. I also find it hard to find what I am looking for using the search capabilities and results display. I also think the amount of technical software courses can be limited. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing OpenSesame We chose Absorb for the LMS portion and OpenSesame for content because of the variety and options in OpenSesame for content and functionality in Absorb. Docebo was not a good option due to cost and lack of content. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) We switched due to cost, content type and style and functionality. Review Source CW Consuela W. Learning Consultant Leisure, Travel & Tourism Used the software for: 6-12 months ### "More does not mean better " April 12, 2019 2.0 We were implementing an LMS and wanted pre packaged content available for deployment in order to give learners a starting point for development while we design our learning programs. There was a lot of effort required to review content. Customer service during implementation was not ideal because we had to go through LMS vendor and then often repeat to OS. There’s wasn’t enough collaboration between the companies so we felt we were initiating conversations most of time. The follow up from OS was not great at all, long delays in getting responses. Content needs to be vetted better. More does not mean better. In the end, we were able to offer content for learning and we are continuing to review and iterate our program. Pros There are a variety of topics in the library in which the company can choose for learning. There was a pre built integration with LMS which made the integration quicker. That doesn’t suggest the integration process was effective. It was however relatively quick in that it did not require any overnight production runs to see changes between. Content updates could be manually pushed into LMS and they appeared almost immediately. Cons The quality of some videos are not as you would expect, some have heavy animation so it comes across cartoonish and takes away from the concept. There was no easy way to catalog content into customer categories. And no categorization by content type. There was no easy way to review the content. The review process requires you to launch over 20,000 content assets to preview one by one for appropriateness for your company. Not all publishers are created equal. Of the 20000+ content available there was quite a bit related to leisure topic areas very professional. Content include mostly videos versus elearning courses that actually have assessments and completion metrics. Filtering functionality was not as accurate as expected, especially when filtering by language origin. The LMS integration connector synch process was clunky due to the multiple steps that had to be taken. Customer has to initiate the synch manually versus it being an automated process. Limited reporting capabilities. Review Source CK Craig K. Director of Culture and Leadership Retail Used the software for: I used a free trial ### "Director of Culture and Leadership" February 20, 2025 5.0 Fantastic. Great service from my rep, Brandon. Pros Value for services and support from representatives Cons License restrictions. Not allowed to move at will. Alternatives considered [Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/) Reason for choosing OpenSesame Cost and great service. Brandon stayed connected...he actually cared about our needs. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) Cost and lack of effective service. All they wanted to is sell me more. Review Source AK Andrew K. Director of Global Training and Development Business Supplies and Equipment Used the software for: 2+ years ### "Open Sesame is a valued partner for employee learning at EnerSys" March 19, 2024 5.0 Open Sesame is our main partner in sourcing self-paced content for our learners. Their teams are uber-responsive, and are a joy to work with. Pros First, the enormous variety of courses available makes Open Sesame indispensable for our organizational training needs. Next, since we a re a multi-national company, we need to have training in a variety of languages. Third, the availability of compliance related courses really helps to increase the value of our Plus subscription. Last, the Curation Team at Open Sesame is a huge value-add. the yare quick, professional and reliable. Cons Occasionally, courses are obsoleted or made inactive and we do not receive advance notice of these , outside of PPU courses. Reason for choosing OpenSesame Value, quantity of courses available, availability of compliance courses, cost. Review Source DK Deb K. Mgr Education, Performance & Communicatons Information Technology and Services Used the software for: 2+ years ### "Engaging your workforce with tools to learn and grow." April 11, 2019 5.0 I had to start from scratch with a new LMS, content provider and new Performance Management concept. Open sesame curated the content with me and had a cool survey I took prior to the start so we could customize content for my company and our culture. We were able to do this and launch within 3 months encompassing several different divisions with many needs. Pros IT is the customer service element and the outstanding service, support, idea exchange and open door to all of the talent at OpenSesame. The programs and support materials are awesome but the soft services they provide make them our vendor of choice. I recently was challenged to do an RFP to see what was new and cool out there. And I was again wowed by the quality of the products they offer. We are global and have a need for many languages and OpenSesame's offerings are spot on! Cons There are no real cons they are so many offerings. My one need is executive book summaries! Hoping they offer something like that in the future. Review Source Response from OpenSesame April 15, 2019 Thanks Deb for the review. Your session at CLO Symposium was well received! AT Anthony T. Global Leadership Development Program Manager Hospital & Health Care Used the software for: 2+ years ### "Great for organizations with little to no learning curriculum." June 11, 2021 4.0 7 out of 10. Again, Sales and CS were awesome! Super supportive. But the content wasn't anything that really impressed me. Pros OpenSesame offers thousands of e-courses. More important, the sales and customer service teams worked together to provide tailored solutions. All I had to do was send a list of competencies so they could create learning paths. Cons The classes are general. Most topics you can find on YouTube or by searching the internet. However, you can add the organization specific courses within OpenSesame. Review Source VR Verified Reviewer Talent Systems Specialist Medical Devices Used the software for: 6-12 months ### "Love OpenSesame" April 11, 2019 5.0 My overall experience has been amazing. The product has delivered time and time again, our employees have loved the content, and the support has been top notch. Pros What I love the most about OpenSesame is that they not only have great content to pull from (and plenty of it), but their support team behind the product is amazing. They can help curate content for you, as well as suggest content that works for your needs. Cons With some languages, there seems to be more limited options. But they are working on growing this all the time. Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! VR Verified Reviewer VP Machinery Used the software for: 2+ years ### "E-Learninmg Advantages" April 11, 2019 5.0 Great, always seeking more content Pros Easy to use, very intuitive and user friendly Cons Not necessarily the software functionality but am always seeking more and broader content Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! VR Verified Reviewer HRIS & Web Development Specialist Insurance Used the software for: 2+ years ### "OpenSesame -- Opening the Door to our LMS" April 11, 2019 5.0 We are able to send courses that we previously had employees teach around to all of our offices. Saving us time and money. Pros It is very easy to look through courses and see which ones have the best reviews. Also, clicking on a course gives you all the information needed including quizzes, time to complete, etc. Cons This may be more related to our LMS but it would be nice if the picture of the course could carry over to the software we use for our LMS. Now I have to locate the picture, save it, and add it to the course separately. Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! JW Joshua W. Execution Project Manager Industrial Automation Used the software for: 2+ years ### "Content From OpenSesame" December 14, 2022 5.0 Pros The content is incredible. I am able to work on several Project Management courses and get credits. I've also had an incredible experience with their leadership content. Cons Some of the content is significantly lesser quality than others. You have to sometimes dig to find the good stuff. They do give recommendations though. Review Source IG Ibrahim G. Learning and Development Operations Lead Utilities Used the software for: 1-2 years ### "Bad Customer Experience-No Values" January 25, 2020 1.0 Extremely negative and they don’t provide any kind of support. The customer experience staff has no experience in supporting their clients. The doesn’t care about your business after they sign contract and get their money. Pros Nothing. There products have no quality. Cons Their platform can not integrate fully with our LMS. Reason for choosing OpenSesame Not good decision at all to select OpenSeasme. Review Source rP roger P. pressman Printing Used the software for: 2+ years ### "yearly training" April 13, 2019 1.0 required to use this for yearly updates/training-despise using it Pros it covers what is necessary from a training perspective Cons God awful slow, not user friendly in the least bit. Easiest to go to next page, then go do something, and come back, read, repeat. It needs to have a button to speed things up. Review Source Response from OpenSesame June 14, 2019 Thank you for taking the time to review OpenSesame. We're sorry to hear that you have had a poor experience. If you are still experiencing these issues, please reach out and we'll be happy to help! SS Shannon S. Training Manager Construction Used the software for: 1-2 years ### "A lot of choices" January 11, 2019 3.0 Pros Opensesame has a lot of choices in their courseware. We have found many modules to use for our company. Cons Sometimes it is hard to find what you are looking for. I just wished the courses were more standardized. Review Source Response from OpenSesame June 14, 2019 Thank you for taking the time to review OpenSesame. We are always looking to improve our course discovery for learners. If you have questions about this please reach out and we'll be happy to assist you. We appreciate your feedback! VR Verified Reviewer Human Resources Coordinator Civil Engineering Used the software for: 6-12 months ### "Great Courses" April 11, 2019 4.0 Pros I like that they have a wide variety of courses on different subjects from different vendors. You have everything from safety to compliance to soft skills or professional development courses. Cons Wish there was more options for compliance courses. Review Source Response from OpenSesame April 17, 2019 Thanks for your feedback! KD Katrina D. Business Operations Generalist - EH&S Used the software for: 2+ years ### "Positive experience with OpenSesame for past 3 years" January 11, 2019 4.0 Pros There is a wide variety of training content available from multiple publishers and OpenSesame is constantly added more. Another big pro is the option to demo courses before buying them. It's very helpful that demo courses come with the option to assign to multiple users which enables my entire team to review the training before we are sure we want to purchase. Their support team has also been fantastic - response time is always quick and they are sure to follow up if they haven't received an updated within 24-48 hours. Cons In the past there has been limited availability of international versions, as well as alternative languages for those international courses. However, within the last year, there has been an increase in availability, likely due to demand. Review Source Response from OpenSesame June 14, 2019 Thank you for your feedback! We are always working to expand our content. We appreciate you taking the time to review OpenSesame. VR Verified Reviewer Learning and Development Manager Consumer Goods Used the software for: 6-12 months ### "Perfect for our needs" April 12, 2019 5.0 Open Sesame fits our needs very well. Our content needs are so vast various that we can find just about everything we need. Pros I love the search function and the ability to create lists. The smart list feature is amazing! It saves me so much time searching for courses. I love the course demo feature as well. Being able to see the course first adds great value to me. Cons I dont like the fact that I have to title the SCORM files after i download them. This step is quite time consuming when I have to download and re-title each file. However, I have found a quick system for completing this step. Would like to see in the future a fix for that. Review Source Response from OpenSesame April 18, 2019 Thanks for your feedback! RP Ron P. Colleague Development Manager Hospitality Used the software for: 1-2 years ### "Open Sesame" January 10, 2019 4.0 Pros Pros: Plentiful course catalog Dedicated customer service representatives New courses monthly. Cons Cons: Some outdated courses Review Source Response from OpenSesame June 14, 2019 Thank you for your feedback! We are always improving our course catalog to improve your user experience. Hopefully our new courses can help meet your needs. We appreciate you taking the time review OpenSesame. VR Verified Reviewer Program Manager Medical Devices Used the software for: 6-12 months ### "Excellent support as a client" April 11, 2019 5.0 Very positive interactions with OpenSesame and their support team. This is not an organization that will try to sell you a contract and then leave you high and dry. It's extremely evident they want you to succeed with their tool. Pros The customer support for OpenSesame has been phenomenal. They are always ready to help think through how we can maximize utilization and troubleshoot issues. Cons Not enough content available in languages outside of English. This has been difficult as we are a global organization. Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! VR Verified Reviewer Learning and Development Specialist Construction Used the software for: 2+ years ### "Great Resource for Small L&D Team" April 11, 2019 4.0 Pros Open Sesame provides a ton of content that can be curated and added to our LMS. Our L&D team consists of 2 employees supporting over 5000 employees, so we don't have much time for content development. When someone asks for content on a particular topic, we are able to easily find a course, download the SCORM file, and add it to our LMS. Cons It would be nice for system admins to be able to preview an entire course before adding it/purchasing it. Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! AJ Anna J. Learning Solutions Manager Used the software for: 1-2 years ### "Vast learning library at your fingertips" January 10, 2019 4.0 Overall we are very happy with OpenSesame. Our support rep, is great! She makes sure we know about all of the upcoming changes and she is great at getting us answers to questions we have. She is also just a nice person to work with. Pros There is a lot of content available on a lot of topics. The variety of formats, traditional eLearn, video, etc. are good; our learners like options. I also like that you can sort by provider, seat time, and language. Importing courses into our LMS is a breeze with the connection tools. Cons The interface is clunky and it can be challenging to find what you are looking for. As an example, there are a lot of classes tied together in a series but it can be very difficult to find all of the classes in those series. Review Source Response from OpenSesame June 14, 2019 Thank you for reviewing OpenSesame. We are always looking to improve your experience so we really appreciate your feedback! ES Erica S. Learning & Development Specialist Hospitality Used the software for: 6-12 months ### "OpenSesame is Great :)" January 14, 2019 5.0 Everyone I have worked with has been wonderful. Pros There are tons of courses to choose from and OpenSesame makes it easy to build a program with their curation services. Cons Nothing, I like everything about the product and service. I have gone to two conferences where they were and if I wasn't using the product I would have after meeting them. Review Source Response from OpenSesame June 14, 2019 Thank you for your feedback! We appreciate you taking the time to review OpenSesame. MS Michael S. Learning Tech Leader Used the software for: Less than 6 months ### "Looking at options beyond company Plus subscription for technical training pay as you go." January 10, 2019 4.0 Look forward to discussion with customer success mgr Pros Large catalog Content fresh multiple content providers swapped out courses that aren't being used qtrly Cons Not being able to use a coupon system for prepaid. Like a gift card so a business unit can purchase in advance and provide to employees on a case by case need for paying for content outside of the Plus subscription. Not having course meta data as part of the .zip package file Still looking into any issues we may have found with flash based content. Review Source Response from OpenSesame June 14, 2019 Thank you for your feedback! We appreciate you taking the time to review OpenSesame. VR Verified Reviewer HR Specialist Security and Investigations Used the software for: 1-2 years ### "Great Value & Variety" April 11, 2019 4.0 Pros The vast catalog that is part of OpenSesame+ Amazing customer service. Cons Hard to search for courses and administrative interface. Review Source Response from OpenSesame April 17, 2019 Thanks for sharing your feedback! Check out our latest enhancements to the search function! VR Verified Reviewer Human Resources Development Specialist Utilities Used the software for: 1-2 years ### "Open Sesame" April 11, 2019 3.0 The team is very nice but not impressed with ease of use of the product, therefore we don't use it enough to feel our value is being met - despite what Open Sesame says. Pros I like the multiple vendor offerings and topics. Cons The system is very slow and hard to navigate. Review Source Response from OpenSesame June 14, 2019 Thank you for feedback. We are always looking to improve the user experience so we really value your input. If you are consistently experiencing issues, please reach out to our team and we will be happy to help! Similar Products Featured ## Related categories [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Mobile Learning](https://www.capterra.com/mobile-learning-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.