--- title: "Veeva QualityOne EQMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Veeva QualityOne EQMS Software - reviews, pricing plans, popular comparisons to other Document Control products and more." source_url: "https://www.capterra.com/p/178567/Vault-Quality-Suite/" page_type: "product" language: "en" --- # Veeva QualityOne EQMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Veeva QualityOne EQMS ## What is Veeva QualityOne EQMS? Unified, easy-to-use document control solution for regulated industries such as cosmetics, consumer goods, and chemicals. Make document control easy across functions, geographies, internal teams and external partners. Instead of an on-premise document repository or a hyped up shared drive in the cloud, Veeva's solution allows you to streamline your critical document and data-driven processes, provide secure access anytime from anywhere, and enjoy a modern, intuitive user experience. ## What is Veeva QualityOne EQMS used for? [Document Management](https://www.capterra.com/document-management-software/)[Document Control](https://www.capterra.com/document-control-software/)[Quality Management](https://www.capterra.com/quality-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Veeva QualityOne EQMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.industries.veeva.com/&name=Veeva QualityOne EQMS) ## Veeva QualityOne EQMS Overview Updated September 2026 AI summary Veeva QualityOne EQMS is a cloud-based solution for organizations of all sizes seeking document management, audit, and quality management capabilities. It offers document storage, file sharing, access controls, collaboration tools, electronic signatures, workflow management, and mobile access, supporting compliance tracking and audit management. Teams benefit from features that facilitate secure collaboration and oversight of quality processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Veeva QualityOne EQMS 4.7 (12) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $1 per user, per month Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (12) Ease Of Use 4.1 (539) Value For Money 4.3 (8) Value For Money 4.2 (439) Customer Service 4.6 (10) Customer Service 4.5 (503) ## Veeva QualityOne EQMS alternatives [4.6 (84)](https://www.capterra.com/p/108528/Intellect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (42)](https://www.capterra.com/p/16872/Document-Locator/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Veeva QualityOne EQMS Overview ### Which roles and teams benefit most from Veeva QualityOne EQMS? Veeva QualityOne EQMS is most used by quality leaders, compliance managers, validation teams, and engineering stakeholders who need controlled quality processes across manufacturing and R&D. IT and regulatory teams use it to standardize documentation and audits, while EHS and executive leaders rely on it to improve oversight, risk management, and cross-functional quality visibility. Answer based on 12 reviews Overview ### What company size and specific industries is Veeva QualityOne EQMS built for? Veeva QualityOne EQMS is designed for enterprise customers in the consumer goods, food and beverage, cosmetics, crop science, and specialty chemical industries, with a focus on organizations operating in North America and Europe. Features and Usability ### What are the key features of Veeva QualityOne EQMS? Veeva QualityOne EQMS offers quality and compliance features such as CAPA, complaint management, audit management, risk assessment, and incident management. It also includes document management, version control, electronic signature, workflow management, task tracking, and access controls/permissions, plus dashboards, alerts/notifications, and training management. Getting Started and Support ### What training and onboarding options does Veeva QualityOne EQMS offer? Veeva QualityOne EQMS provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars can cover product topics for groups, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Veeva QualityOne EQMS offer? Veeva QualityOne EQMS provides phone support and 24/7 live rep assistance. Support is designed for direct contact with a representative at any time, but no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 32,025 Document Control reviews Capterra reviewers highlight these as the features buyers care about most when choosing document management software: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) Veeva QualityOne EQMS includes **Document Storage** and **File Sharing**, giving teams a central place to keep files organized and distribute documents across users when needed. However, it does not offer **Secure Data Storage**. Instead, it provides other features that reviewers also rate as important, including **Mobile Access** (**50%**) and **Electronic Signature** (**46%**), helping businesses review documents from more locations and confirm approvals with clear records. Document Storage 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Electronic Signature 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents Access Controls/Permissions 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Archiving & Retention 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Document Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Veeva QualityOne EQMS 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - File Conversion: Convert files to a different format - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Incident Management: Manage and track all disruptions and incidents - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Task Management: Create, manage and track all task activities and progression - Training Management: Track employee/learner's progression through training programs - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.3 (8) Basic $1.00 Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 12 reviews Filter by rating 5(8) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MD Matias D. Validation Manager Pharmaceuticals ### "Veeva, como gestion de documentacion de procesos" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 23, 2023 Trabajando en la migracion, puedo decir que la experiencia vivida es de que es flexible y adaptable, pero se necesitan recursos que comprendan el funcionamiento, olisticamente. Muy buena experiencia si se tienen recursos para adaptarlo Pros es versatil, buena interfaz de usuario, dinamico y interactivo. Cons Lleva bastantes recursos, para amoldarlo a la necesidad. Switched from [OpenText Documentum Content Management](https://www.capterra.com/p/233488/OpenText-Documentum/) Producto desactualizado, sin soporte real, y complejo de mantener. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Maarten B. Ehs officer Pharmaceuticals ### "Secure management, and archiving to store your document" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 14, 2023 Pros User friendly for trained personnel. Reliable and hold many options to find background information yourself. To prevent easily invalid version of docs are used. Cons Quality systems tend to be less forgiving when mistakes are made. Having said this, it's al part of quality and reliability. Make sure to use the more restricted way of working only when it is really needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hasbullah A. Sales And Marketing Specialist Telecommunications ### "High quality product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 2, 2021 Pros One of the thing that i love with Veeva is, it can handle my complex document easily and the interface of the software is very easy to navigate with. Cons The pricing scheme is quite steep and expensive. Switched from [Lobster Data World](https://www.capterra.com/p/250740/Lobsterdata/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Andy O. Vice President of Quality Medical Devices ### "Web Industries QualityOne Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2020 Simply, under my leadership I'm advocating Web Industries to use QualityOne not because of system capabilities but rather Veeva's strong partnership capabilities. Those partnership capabilities include but not limited to: listening to customers, subject matter expertise, and building meaningful relationships. Pros 1.) Great commercial off the shelf (COTS) functionality 2.) Easy point-and-click configuration 3.) Visual, dynamic reporting Cons 1.) Minimal embedment of LEAN/6sigma tools in processes 2.) Cost of Poor Quality (CoPQ) roll metric and report would be valuable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jerome M. Core IT Manufacturing and R&D Domain Leader Cosmetics ### "L'Occitane review (IT point of view)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 14, 2020 Pros \- OOB tool - Online solution : first time ever we saw an app (draft version) the day after the Kick Off ! - Friendly and easy to use for end users - Implementation teams share their other customers experiences ans best business practices, this is a HUGE project accelerator Cons For today the object versionning is not a natively integrated feature. TOO EXPENSIVE ! Reasons for choosing Veeva QualityOne EQMS Best software on the market, and the POC (Proof Of Concept) had demonstrate that the Veeva's team really undertood our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Danny H. Quality Development Director Biotechnology ### "QualityOne as an automated QMS tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2020 Overall we are very pleased with QualityOne as our automated QMS solution Pros Flexibility - the tool can be adapted to suit changing business requirements. Implementation team - The Veeva team which assisted us in configuring the system and going live were excellent. Cons One or two features are not intuitive and reassigning tasks could be made easier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EQ ENRQUE Q. QUALITY MANAGER Cosmetics ### "GREAT CHOICE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 7, 2020 Pros BEST IN CLASS, USER FRIENDLY, STANDARD SOLUTION BUT COMPLETELY CUSTOMIZABLE Cons PRICE VALUE FOR MONEY FEE PER LICENCE SEARCH ENGINE NOT AS POWERFUL AS GOOGLE/AMAZON. EX, accents Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Alternatives considered [TrackWise](https://www.capterra.com/p/39788/TrackWise/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Adam W. Senior Quality Engineer Medical Devices ### "Veeva Vault Documentation and Quality Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 30, 2020 Implementing QualityOne has provided the company with a single solution for its document control requirements and automating various processes involved in its Quality Management System. This means that users, management and auditors are able to quickly access data with the knowledge that they are viewing the latest version in a secure manner. Pros We chose this software initially for our document management system with the intention of expanding its use to encompass all of our quality management system. The features that our end-users particularly like are the ease of use of the application, people found that it was very intuitive and with a little familiarity were able to accomplish tasks in a quick and efficient manner. People also liked the fact that they could view and compare documents without having to go to the trouble of always downloading the record to their PC simply to see it's contents. Cons The rendition of documents held is limited and could be expanded to cover other formats Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Usability, end-users were having difficultly with the system especially when they didn't use the system that often Alternatives considered [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Reasons for choosing Veeva QualityOne EQMS During the demonstration and evaluation process Veeva were quick and responsive to all the questions and issues raised. They were also very responsive and open during the supplier evaluation and audit process with an impressive attitude to the quality of their product and its development. When users of the system were asked if they liked the new system all of them responded that it was a big improved and were happy to continue expanding its roll-out throughout the company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Director of Quality Building Materials ### "Replacing existing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2018 We were looking for a solution that did not require a lot of IT time once the product was up and running as well as giving our suppliers access to their quality data. QualityOne will accomplish both. Pros The ability to configure the software is great and the main reason we selected QualityOne to replace our internally build software. The Veeva team has been exceptional in working to understand our processes and guiding us on how to best translate it into QualityOne. The software is definitely working for us vs. us working for the software. Cons Sometimes the relationships between objects is not automatically created. For example you can relate a finding to an audit, but then you must go into the audit and relate it back to the finding. It should make that relationship both ways automatically. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Thomas M. Electrical Engineer Consumer Goods ### "Simple to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 We have increased quality compliance with our documentation while eliminating over 2 peoples worth of effort across our site. We have been able to move from several document management solutions to 1 because it is meeting all of our needs. Pros Easy to navigate and understand user interface. Users at my site are consistently able to use the product with zero formal training. Cons Currently difficult to print documents, many steps are required. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/178567/Vault-Quality-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs Veeva QualityOne EQMS](https://www.capterra.com/compare/148577-178567/MasterControl-vs-Vault-Quality-Suite)