--- title: "SalesDiary Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SalesDiary Software - reviews, pricing plans, popular comparisons to other Field Sales products and more." source_url: "https://www.capterra.com/p/178580/SalesDiary/" page_type: "product" language: "en" --- # SalesDiary Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SalesDiary ## What is SalesDiary? SalesDiary helps industries in solving sales problems through Sales Automation, It captures the minute details of every field activity and gives actionable insights to every stakeholder eventually helping the companies to carry out their sales strategies in the most effective manner. Modules Include Secondary Sales Distributor Management(DMS) Primary Sales Van Sales Retailer/Dealer App Modern Trade App ## What is SalesDiary used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Field Sales](https://www.capterra.com/field-sales-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SalesDiary?[Manage this product listing](https://www.g2.com/products/salesdiary-sales-force-automation-sfa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SalesDiary 4.7 (15) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $12 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (15) Ease Of Use 4.0 (308) Value For Money 4.4 (14) Value For Money 4.0 (298) Customer Service 4.5 (15) Customer Service 4.1 (301) ## SalesDiary alternatives [4.6 (19)](https://www.capterra.com/p/10008826/Atlas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [B2B Rocket](https://www.capterra.com/p/10012202/B2B-Rocket/) [4.8 (308)](https://www.capterra.com/p/10012202/B2B-Rocket/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012202/B2B-Rocket/) [BeatRoute](https://www.capterra.com/p/181686/BeatRoute/) [4.3 (35)](https://www.capterra.com/p/181686/BeatRoute/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181686/BeatRoute/) [Botree SFA](https://www.capterra.com/p/241076/Stocky-Sales-Force-Automation/) [4.0 (3)](https://www.capterra.com/p/241076/Stocky-Sales-Force-Automation/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241076/Stocky-Sales-Force-Automation/) [View all alternatives](https://www.capterra.com/p/178580/SalesDiary/alternatives/) ## FAQs about SalesDiary Overview ### Which roles and teams benefit most from SalesDiary? SalesDiary is most used by sales operations managers, MIS and business intelligence teams, and administrative leaders who need visibility into field activity, reporting, and CRM processes. Finance managers, HR administrators, and senior decision-makers rely on it to track performance, streamline operational workflows, support compliance, and improve sales coordination. Answer based on 15 reviews Overview ### What company size and industries is SalesDiary built for? SalesDiary is built for small businesses first, with 60% of reviewers from that segment, and it is most common in Food & Beverages at 40%. It also serves midsize businesses at 40%, with use in Consumer Goods and Information Technology and Services at 13% each, focused on sales force automation. Answer based on 15 reviews Features and Usability ### What are the key features of SalesDiary? SalesDiary offers field sales management, sales activity management, and territory management for tracking rep work and coverage. It also includes customer database tools, customer segmentation, and channel management, plus sales automation, alerts/notifications, real-time reporting, sales reports, and third-party integrations. Getting Started and Support ### What training and onboarding options does SalesDiary offer? SalesDiary provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, documentation offers written reference material, and videos provide self-paced visual learning. Getting Started and Support ### What customer support options does SalesDiary offer? SalesDiary provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support information is organized across these channels for users seeking product guidance, account help, or troubleshooting. No reviewer feedback about support experience is available in the catalog data. ## Features AI summary Based on 1,339 Field Sales reviews Capterra data shows that buyers of Sales Force Automation software rank the following features as their top priorities: - **Customer Database** (**43%** of reviewers rated this feature as critical) - **CRM** (**51%**) - **Data Import/Export** (**40%**) SalesDiary includes **Customer Database** and **Data Import/Export**, giving sales teams a central place to store customer information and move data in and out of the system as needed. However, it does not offer **CRM**. These features help businesses keep records organized, maintain cleaner data, and support day-to-day sales work with easier access to customer details and data transfers. Customer Database 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Sales Activity Management 4.1 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Define, track, and/or automate sales activities and sales processes Reporting & Statistics 4.0 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Tracking 4.1 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Real-Time Reporting 3.8 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Active reporting of data and metrics Performance Metrics 4.0 (8) 25.00% of 8 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. SalesDiary 17 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Field Sales Management: Manage or track sales completed by field teams/employees - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.1 (15) 4.1 Based on 15 reviews ## Pricing Value for money 4.4 (14) Free Trial Basic $12.00 Per User,Per Month Value for money 4.4 (14) 4.4 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(10) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Jaustan D. System Administrator Food Production ### "Very Good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 it is easy to run the business with the product Pros user friendly application for the sales force Cons application should be build for Apple user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mani K. Senior MIS Analyst Information Technology and Services ### "Worthy Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 19, 2022 Pros User-friendly , Easy to understand . Anyone who are using smart phone can easily work on it Cons Accepting duplicate entries , Software should not allow duplicate Partner /Customer data base Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rishikesh S. Divisional Manager Retail ### "Secondary Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 3, 2022 Very fantastic Pros Live Secondary Order generation tracking Cons Connecting with Google map api is not worthy Reasons for choosing SalesDiary User friendly, Good team support, Value for Money Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Siva S. AGM process and business intelligence Information Technology and Services ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 2, 2022 Good Pros User friendly craeting new users assigning tasks are easy Cons Customization is not simple for any new requirements Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Meyyappan S. Senior Manager - F&A Food & Beverages ### "Must app for sales & attendance management with expenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2022 great one Pros Covering all the major inputs for a sales based app/software Cons Not much. All basic features covered. Reports can be made available some more. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gurjit Kaur K. Manager - Sales Force, HR and CRM Hospital & Health Care ### "Best Implementation and After sales Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 \[SENSITIVE CONTENT\] and backend team made implementation very easy and guide us promptly whenever required. Pros Its user interface. Easy to use and understand with tons of features. Cons HR Module. Require atleast user-wise leave balance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM Anand M. Sr. Accountant Food & Beverages ### "Why one should choose Sales Diary" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2022 Pros With the help of this software we are able to automate our sales team, we can easily track our sales guy , and the user interface very user friendly even the person who is not interested in technology can easily understand the interface. we can do whole lot of things like:-we can track daily attendance. we can easily track distributor stock.we can track our sales guy with his location. Cons With my point of view the only thing which should be improved is, we have to master syn the twice or thrice in a day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Arindam C. MIS Executive Food & Beverages ### "Sales Diary review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2022 Good Pros There are lots of option which can be used to generate data in less time. Cons It's not so much user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Anuj K. Mis Consumer Goods ### "Why one should choose SalesDiary" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 1, 2022 Pros Look the overall App is good but the live tracking feature which i like most . Cons Some SO(Sales officer's) getting issue with location. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VD Vibhor D. Manager - Strategy & Operations Food & Beverages ### "Good sales management app and a flexible team that is happy to provide customized solutions " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 30, 2022 Pros \- Good customization for us to create the KPIs calculation for incentives - Pivot feature in analysis page is great, I can slice and dice the data as per my requirement - Good customer support team that is happy to assist with any queries Cons \- Lot of times the app has many issues in the morning before starting work for the user and it becomes hard and frustrating for them sometimes if it happens repeatedly - Dashboards could have been better - Points system / gamification system should have been there on the app UI (It would really add a lot of value) - Market survey feature should have been more simpler. The current DB survey method is a little hard for them to remember. It should have been simple and more intuitive process. Reasons for choosing SalesDiary It was slightly less in price at that point Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/178580/SalesDiary/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.