Survey2Connnect

Survey2Connect


4.5 / 5
11 reviews

Who Uses This Software?

Cloud-based feedback management solution that enables businesses of all sizes manage surveys, feedbacks, and more with analysis, detractor recovery, trend analysis and multi-lingual support.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Survey2Connnect
  • survey2connect.com
  • Founded 2017
  • India

About Survey2Connect

CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers.


Survey2Connect Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Survey2Connect Reviews Recently Reviewed!


CX and survey platform

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simplicity and great support. Great value for money.

Cons: Nothing specific. Can add few more features. But it's already good to be deployed.

Overall: Measurement of voice of customer with real time reporting and closing the loop for unhappy customers.

Want solution to be perfect choose Survey2Connect

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The analytical engine and the visual user interface is so helpful in deriving results form the users you want the survey to be filled in.

Cons: May be a bit of pre existing templates can be increased

Overall: We give all our surveys in the company through survey to connect. If really doesn't look like any other normal survey platform which is more of just plain questions and answers but is more of visually effective and helps user you relate things and join dots while filling up the survey.

Loved It

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We were looking for such a solution for ages. We found some but they were too expensive. This really is cost effective and value for money. Customer support was great as well.

Cons: Nothing much really. If I had to say one thing, it would be that they aren't marketing themselves well. Otherwise we would have heard about them sooner.

Overall: The major pain point they have solved is getting survey data and it's analysis in a cost-effective way.

Capterra loader

A digital Platform that does what its supposed to

Dec 04, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and ever evolving survey platform.

Cons: A few bugs that disrupt the experience at times

Overall: I have been working extensively with the software and have used it with many of my clients. The software does what its supposed to.

With a very focused team behind it, the platform is catching up with the bigger players in the market.

S2C feedback

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Features like design, rules , ticketing systems

Cons: building tickets, rules and some more futures

Overall: we implemented few process based on this survey for further improvements

One of the best tool for collecting data

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is the best web application to analyze and understand why things are happening and what to do about it. It provides a medium to automate actions.

Cons: It could provide some built-in questions for users reference.

Experience

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: user friendly platform, easy to collect data from target audience and generate insights

Cons: Works fine. No issues faced with the platform

Good

Feb 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:

Really user friendly platform, good for individuals as well as enterptises. Strong analytics capabilities.

Cons: more advanced features can be added, else no complaints with the tool.

overall feedback

Feb 20, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It include mostly all features of online survey tool

Cons: can improve interface and design of the tool.

good team support

Overall: overall it is good

Analyitcs powered survey tool

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: They provide a survey tools which can provide you with real-time analysis and report at a competitive prices

Cons: Nothing; Survey2connect truely understands your business needs

Review on Survey2Connect

Feb 26, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Amazing Analytics dashboard- The details on analytics part is all you need.

Cons: Nothing as of now. The software seems interesting and is very insightful.